What Jobs are available for Clinical Manager in Malaysia?
Showing 117 Clinical Manager jobs in Malaysia
Clinical Operations Manager
IQVIA
Posted today
Job Viewed
Job Description
**Job Overview**
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives.
**Essential Functions**
- Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems.
- Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
- Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
- Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
- Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
- May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
- Participates in corporate or organizational departmental quality or process improvement initiatives.
**Qualifications**
- Bachelor's Degree Degree in scientific discipline or health care preferred.
- Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
- In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Good leadership skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organizational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives.
**Essential Functions**
- Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems.
- Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
- Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
- Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
- Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
- May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
- Participates in corporate or organizational departmental quality or process improvement initiatives.
**Qualifications**
- Bachelor's Degree Degree in scientific discipline or health care preferred.
- Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
- In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Good leadership skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organizational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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0
Clinical Operations Manager
Petaling Jaya, Selangor
IQVIA
Posted today
Job Viewed
Job Description
Job Overview
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives. Essential Functions
Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems. Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained. Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable. Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training. Manage the quality of assigned staff's clinical work through regular review and evaluation of work product. Identifies quality risks and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff. Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management. May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service. Participates in corporate or organizational departmental quality or process improvement initiatives. Qualifications
Bachelor's Degree Degree in scientific discipline or health care preferred. Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience. In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines). Good leadership skills. Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint. Written and verbal communication skills including good command of English. Excellent organizational and problem solving skills. Effective time management skills and ability to manage competing priorities. Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives. Essential Functions
Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems. Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained. Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable. Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training. Manage the quality of assigned staff's clinical work through regular review and evaluation of work product. Identifies quality risks and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff. Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management. May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service. Participates in corporate or organizational departmental quality or process improvement initiatives. Qualifications
Bachelor's Degree Degree in scientific discipline or health care preferred. Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience. In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines). Good leadership skills. Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint. Written and verbal communication skills including good command of English. Excellent organizational and problem solving skills. Effective time management skills and ability to manage competing priorities. Ability to establish and maintain effective working relationships with coworkers, managers, and clients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
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1
Clinical Operations Manager
Kuala Lumpur, Kuala Lumpur
ThoughtFull World Pte. Ltd.
Posted 16 days ago
Job Viewed
Job Description
About ThoughtFull: ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments. Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to
Dream Audaciously, Do ThoughtFully,
we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us! Job Description: We are seeking a Clinical Operations Manager to support and scale our mental health service delivery across multiple countries. This role oversees the operational execution of ThoughtFull’s clinical programs, ensuring that our network of ThoughtFull Professionals (TFPs) is effectively onboarded, supported, and guided by the highest standards of clinical care. You’ll collaborate across clinical, product, and client success teams to deliver seamless client experiences while driving operational efficiency, compliance, and quality. What you will do: 1. Clinical Network Operations Manage onboarding, credentialing, scheduling, and operational support for TFPs across multiple geographies. Monitor key service delivery metrics including utilization, timeliness, and provider engagement. Liaise with TFPs and clients to resolve operational issues and ensure timely management and escalation as needed. 2. Quality Control and Clinical Governance Work with the clinical development specialist (Clinical Psychologist) to implement and monitor quality assurance frameworks, including documentation audits, session compliance, and client feedback review. Work with the Clinical Development Specialist to implement continuous professional development initiatives for TFPs, including townhalls, peer learning forums, and training. Work closely with the Head of Clinical Research and Development and Head of Product to maintain ethical and clinical standards across all modalities. 3. Service Delivery Coordination Support the rollout and scaling of onsite and online therapy services, assessments, group programs, and customized wellbeing initiatives. Track service utilization, provider capacity, and service impact to inform resource planning and client reporting. Coordinate between clinical, product, and client success teams to ensure seamless client experience. 4. Compliance and Risk Management Maintain up-to-date documentation, licensure, and credentialing of TFPs in accordance with country-specific and regional regulations. Ensure clinical policies and procedures are compliant with applicable legal, ethical, and professional standards in each operational country. Support incident reporting and resolution protocols when required. 5. Operational Process Improvement Identify bottlenecks and propose data-driven process improvements to enhance efficiency and clinician experience. Implement tools and workflows that support operational scaling and automation. Contribute to building sustainable systems that support regional expansion and evolving service offerings. About You: Required : Bachelor’s degree in behavioral sciences, public health, healthcare management, or a related field. 5–7 years’ experience in clinical operations, healthcare service delivery, or digital health. Familiarity with mental health service delivery, clinician networks, and quality assurance frameworks. Strong project management and cross-functional coordination skills. Comfortable with digital tools, including telehealth platforms and clinician management systems Thrive in fast-paced, multicultural startup environments Preferred: Master’s degree in public health, healthcare administration or related fields Experience in digital health platforms or employee wellbeing programs. Knowledge of regulatory environments in Southeast Asia. Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.
#J-18808-Ljbffr
Dream Audaciously, Do ThoughtFully,
we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us! Job Description: We are seeking a Clinical Operations Manager to support and scale our mental health service delivery across multiple countries. This role oversees the operational execution of ThoughtFull’s clinical programs, ensuring that our network of ThoughtFull Professionals (TFPs) is effectively onboarded, supported, and guided by the highest standards of clinical care. You’ll collaborate across clinical, product, and client success teams to deliver seamless client experiences while driving operational efficiency, compliance, and quality. What you will do: 1. Clinical Network Operations Manage onboarding, credentialing, scheduling, and operational support for TFPs across multiple geographies. Monitor key service delivery metrics including utilization, timeliness, and provider engagement. Liaise with TFPs and clients to resolve operational issues and ensure timely management and escalation as needed. 2. Quality Control and Clinical Governance Work with the clinical development specialist (Clinical Psychologist) to implement and monitor quality assurance frameworks, including documentation audits, session compliance, and client feedback review. Work with the Clinical Development Specialist to implement continuous professional development initiatives for TFPs, including townhalls, peer learning forums, and training. Work closely with the Head of Clinical Research and Development and Head of Product to maintain ethical and clinical standards across all modalities. 3. Service Delivery Coordination Support the rollout and scaling of onsite and online therapy services, assessments, group programs, and customized wellbeing initiatives. Track service utilization, provider capacity, and service impact to inform resource planning and client reporting. Coordinate between clinical, product, and client success teams to ensure seamless client experience. 4. Compliance and Risk Management Maintain up-to-date documentation, licensure, and credentialing of TFPs in accordance with country-specific and regional regulations. Ensure clinical policies and procedures are compliant with applicable legal, ethical, and professional standards in each operational country. Support incident reporting and resolution protocols when required. 5. Operational Process Improvement Identify bottlenecks and propose data-driven process improvements to enhance efficiency and clinician experience. Implement tools and workflows that support operational scaling and automation. Contribute to building sustainable systems that support regional expansion and evolving service offerings. About You: Required : Bachelor’s degree in behavioral sciences, public health, healthcare management, or a related field. 5–7 years’ experience in clinical operations, healthcare service delivery, or digital health. Familiarity with mental health service delivery, clinician networks, and quality assurance frameworks. Strong project management and cross-functional coordination skills. Comfortable with digital tools, including telehealth platforms and clinician management systems Thrive in fast-paced, multicultural startup environments Preferred: Master’s degree in public health, healthcare administration or related fields Experience in digital health platforms or employee wellbeing programs. Knowledge of regulatory environments in Southeast Asia. Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.
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2
Manager, Clinical Operations
ICON Clinical Research
Posted 8 days ago
Job Viewed
Job Description
JR Manager, Clinical Operations
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.
**What You Will Be Doing:**
+ Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
+ Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
+ Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.
+ Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
+ Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.
**Your Profile:**
+ Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.
+ Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
+ Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
+ Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
+ Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.
**What You Will Be Doing:**
+ Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
+ Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
+ Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.
+ Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
+ Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.
**Your Profile:**
+ Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.
+ Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
+ Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
+ Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
+ Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Manager, Clinical Operations
Kelantan, Kelantan
ICON Strategic Solutions
Posted 7 days ago
Job Viewed
Job Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.
What You Will Be Doing
Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
Monitoring trial progress and performance metrics, providing insights to inform decision‑making and drive continuous improvement.
Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.
Your Profile
Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.
Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
What ICON Can Offer You In addition to your competitive salary, ICON offers a range of additional benefits designed to support your well‑being and work‑life balance. Our benefits are competitive within each country and focused on well‑being and work‑life balance opportunities for you and your family.
Our Benefits Examples Include
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
Life assurance
Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
#J-18808-Ljbffr
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.
What You Will Be Doing
Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
Monitoring trial progress and performance metrics, providing insights to inform decision‑making and drive continuous improvement.
Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.
Your Profile
Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.
Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
What ICON Can Offer You In addition to your competitive salary, ICON offers a range of additional benefits designed to support your well‑being and work‑life balance. Our benefits are competitive within each country and focused on well‑being and work‑life balance opportunities for you and your family.
Our Benefits Examples Include
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
Life assurance
Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
#J-18808-Ljbffr
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Manager, Clinical Operations
Kuala Lumpur, Kuala Lumpur
ICON
Posted 8 days ago
Job Viewed
Job Description
JR Manager, Clinical Operations
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.
What You Will Be Doing
Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
Monitoring trial progress and performance metrics, providing insights to inform decision‑making and drive continuous improvement.
Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.
Your Profile
Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.
Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
What ICON can offer you Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work‑life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
Life assurance
Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
#J-18808-Ljbffr
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.
What You Will Be Doing
Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
Monitoring trial progress and performance metrics, providing insights to inform decision‑making and drive continuous improvement.
Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.
Your Profile
Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.
Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
What ICON can offer you Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work‑life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
Life assurance
Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
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5
Clinical Sourcing Manager, R&D
Klang, Selangor
Novartis
Posted 2 days ago
Job Viewed
Job Description
Summary Job Title: Clinical Sourcing Manager, R&D
Location: Hyderabad, India
The Clinical Sourcing Manager generates, negotiates, and executes contracts to support the utilisation of clinical Contract Research Organisations (CROs) for Novartis Clinical Trials. This role assures compliant, high-quality, timely, and cost-effective external service delivery to support the Novartis drug development pipeline. The Clinical Sourcing Manager also participates in projects and initiatives to ensure Clinical Contracting & Outsourcing Management is prepared to respond to changing needs and requirements (legal, operational, regulatory, and financial).
About The Role Major accountabilities:
Prepare and release RFI, RFP, and RFQs; negotiate with suppliers for new requests and scope changes.
Act as the main contact with vendors for negotiation of scope of work, study assumptions, pricing, and payment schedules.
Negotiate, develop, and execute contract frameworks (including MSAs & SLAs) with key suppliers and ensure implementation.
Collaborate with legal, finance, and QA to ensure agreements are commercially advantageous and minimise risk.
Select ESPs based on category strategy, value-added services, cost avoidance, and savings opportunities.
Drive productivity improvements and ensure spend/contract compliance, including monitoring and reduction of maverick spend.
Ensure complete contract packages for clinical ESP activities and secure necessary approvals for compliance.
Contribute to vendor audit requests and facilitate corrective action plans.
Ensure ESPs deliver in line with expectations and contracts.
Proactively identify and pursue new ideas and opportunities to create value.
Minimum Requirements Work Experience:
Minimum Bachelor’s degree in Life Sciences or Pharmaceutical Sciences required.
Master’s/other advanced degree or MBA in business administration or a scientific field preferred.
Minimum 5 years’ experience in Clinical Development, including clinical trial budget development.
Minimum 5 years’ experience in Outsourcing within Pharma or CRO industry.
Languages
English.
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: level Mid-Senior level
Employment type Full-time
Job function Purchasing and Supply Chain
Industries Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Novartis by 2x
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Location: Hyderabad, India
The Clinical Sourcing Manager generates, negotiates, and executes contracts to support the utilisation of clinical Contract Research Organisations (CROs) for Novartis Clinical Trials. This role assures compliant, high-quality, timely, and cost-effective external service delivery to support the Novartis drug development pipeline. The Clinical Sourcing Manager also participates in projects and initiatives to ensure Clinical Contracting & Outsourcing Management is prepared to respond to changing needs and requirements (legal, operational, regulatory, and financial).
About The Role Major accountabilities:
Prepare and release RFI, RFP, and RFQs; negotiate with suppliers for new requests and scope changes.
Act as the main contact with vendors for negotiation of scope of work, study assumptions, pricing, and payment schedules.
Negotiate, develop, and execute contract frameworks (including MSAs & SLAs) with key suppliers and ensure implementation.
Collaborate with legal, finance, and QA to ensure agreements are commercially advantageous and minimise risk.
Select ESPs based on category strategy, value-added services, cost avoidance, and savings opportunities.
Drive productivity improvements and ensure spend/contract compliance, including monitoring and reduction of maverick spend.
Ensure complete contract packages for clinical ESP activities and secure necessary approvals for compliance.
Contribute to vendor audit requests and facilitate corrective action plans.
Ensure ESPs deliver in line with expectations and contracts.
Proactively identify and pursue new ideas and opportunities to create value.
Minimum Requirements Work Experience:
Minimum Bachelor’s degree in Life Sciences or Pharmaceutical Sciences required.
Master’s/other advanced degree or MBA in business administration or a scientific field preferred.
Minimum 5 years’ experience in Clinical Development, including clinical trial budget development.
Minimum 5 years’ experience in Outsourcing within Pharma or CRO industry.
Languages
English.
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: level Mid-Senior level
Employment type Full-time
Job function Purchasing and Supply Chain
Industries Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Novartis by 2x
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6
Clinical Application Manager (Critical Care Division)
Kuala Lumpur, Kuala Lumpur
Monroe Consulting Group
Posted 2 days ago
Job Viewed
Job Description
Monroe Consulting Group Malaysia, an executive recruitment firm, is partnering with a leading medical equipment company to hire a Clinical Application Manager. The Clinical Application Manager is responsible for overseeing the implementation, training, and support of critical care medical devices at clinical sites. This role ensures effective integration of clinical applications into customer workflows while driving clinical adoption and satisfaction. This role bridges clinical expertise with technical understanding to support sales, training, and post-sales activities.
Job Responsibilities
Clinical Support & Application Integration: provide clinical consultation during pre-sales and post-sales processes to support product demonstrations and application use cases.
Oversee the clinical application and integration of critical care devices and software in ICUs, emergency rooms, and related departments.
Coordinate and deliver user training to healthcare professionals on the proper use of medical devices and healthcare IT systems.
Implementation & Project Management: lead application deployment projects in collaboration with internal technical teams and healthcare institutions.
Customize and optimize clinical workflows to ensure smooth product integration.
Conduct site assessments, workflow mapping, and post-implementation evaluations.
Customer Engagement & Technical Liaison: act as the clinical point of contact for customer inquiries and issue resolution.
Collaborate with R&D, product managers, and IT teams to relay user feedback and assist in product improvements.
Support sales and marketing teams in clinical presentations, product launches, and trade events.
Compliance & Documentation: ensure all application activities comply with regulatory standards (e.g., MOH, MDA, ISO, etc.).
Maintain accurate documentation, training records, and clinical feedback reports.
Job Requirements
Bachelor's Degree in Nursing, Biomedical Science, Healthcare Technology, or a related field. Clinical background (e.g., ICU nurse, respiratory therapist) is highly preferred.
Minimum 5 years of experience in clinical application, medical device support, or critical care environments.
Familiarity with critical care equipment (e.g., ventilators, monitors, infusion pumps) and healthcare IT (e.g., HIS, EMR systems).
Strong interpersonal and communication skills; able to work cross-functionally with both clinical and technical teams.
Project management skills with the ability to handle multiple site rollouts and training sessions.
Willingness to travel for customer site visits and installations.
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Job Responsibilities
Clinical Support & Application Integration: provide clinical consultation during pre-sales and post-sales processes to support product demonstrations and application use cases.
Oversee the clinical application and integration of critical care devices and software in ICUs, emergency rooms, and related departments.
Coordinate and deliver user training to healthcare professionals on the proper use of medical devices and healthcare IT systems.
Implementation & Project Management: lead application deployment projects in collaboration with internal technical teams and healthcare institutions.
Customize and optimize clinical workflows to ensure smooth product integration.
Conduct site assessments, workflow mapping, and post-implementation evaluations.
Customer Engagement & Technical Liaison: act as the clinical point of contact for customer inquiries and issue resolution.
Collaborate with R&D, product managers, and IT teams to relay user feedback and assist in product improvements.
Support sales and marketing teams in clinical presentations, product launches, and trade events.
Compliance & Documentation: ensure all application activities comply with regulatory standards (e.g., MOH, MDA, ISO, etc.).
Maintain accurate documentation, training records, and clinical feedback reports.
Job Requirements
Bachelor's Degree in Nursing, Biomedical Science, Healthcare Technology, or a related field. Clinical background (e.g., ICU nurse, respiratory therapist) is highly preferred.
Minimum 5 years of experience in clinical application, medical device support, or critical care environments.
Familiarity with critical care equipment (e.g., ventilators, monitors, infusion pumps) and healthcare IT (e.g., HIS, EMR systems).
Strong interpersonal and communication skills; able to work cross-functionally with both clinical and technical teams.
Project management skills with the ability to handle multiple site rollouts and training sessions.
Willingness to travel for customer site visits and installations.
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7
Clinical Application Manager (Critical Care Division)
Seremban, Negeri Sembilan
Monroe Consulting Group
Posted 16 days ago
Job Viewed
Job Description
Monroe Consulting Group Malaysia, an executive recruitment firm, is partnering with a leading medical equipment company to hire a Clinical Application Manager. The Clinical Application Manager is responsible for overseeing the implementation, training, and support of critical care medical devices at clinical sites. This role ensures effective integration of clinical applications into customer workflows while driving clinical adoption and satisfaction. This role bridges clinical expertise with technical understanding to support sales, training, and post-sales activities.
Job Responsibilities
Clinical Support & Application Integration: provide clinical consultation during pre-sales and post-sales processes to support product demonstrations and application use cases.
Oversee the clinical application and integration of critical care devices and software in ICUs, emergency rooms, and related departments.
Coordinate and deliver user training to healthcare professionals on the proper use of medical devices and healthcare IT systems.
Implementation & Project Management: lead application deployment projects in collaboration with internal technical teams and healthcare institutions.
Customize and optimize clinical workflows to ensure smooth product integration.
Conduct site assessments, workflow mapping, and post-implementation evaluations.
Customer Engagement & Technical Liaison: act as the clinical point of contact for customer inquiries and issue resolution.
Collaborate with R&D, product managers, and IT teams to relay user feedback and assist in product improvements.
Support sales and marketing teams in clinical presentations, product launches, and trade events.
Compliance & Documentation: ensure all application activities comply with regulatory standards (e.g., MOH, MDA, ISO, etc.).
Maintain accurate documentation, training records, and clinical feedback reports.
Job Requirements
Bachelor's Degree in Nursing, Biomedical Science, Healthcare Technology, or a related field. Clinical background (e.g., ICU nurse, respiratory therapist) is highly preferred.
Minimum 5 years of experience in clinical application, medical device support, or critical care environments.
Familiarity with critical care equipment (e.g., ventilators, monitors, infusion pumps) and healthcare IT (e.g., HIS, EMR systems).
Strong interpersonal and communication skills; able to work cross-functionally with both clinical and technical teams.
Project management skills with the ability to handle multiple site rollouts and training sessions.
Willingness to travel for customer site visits and installations.
#J-18808-Ljbffr
Job Responsibilities
Clinical Support & Application Integration: provide clinical consultation during pre-sales and post-sales processes to support product demonstrations and application use cases.
Oversee the clinical application and integration of critical care devices and software in ICUs, emergency rooms, and related departments.
Coordinate and deliver user training to healthcare professionals on the proper use of medical devices and healthcare IT systems.
Implementation & Project Management: lead application deployment projects in collaboration with internal technical teams and healthcare institutions.
Customize and optimize clinical workflows to ensure smooth product integration.
Conduct site assessments, workflow mapping, and post-implementation evaluations.
Customer Engagement & Technical Liaison: act as the clinical point of contact for customer inquiries and issue resolution.
Collaborate with R&D, product managers, and IT teams to relay user feedback and assist in product improvements.
Support sales and marketing teams in clinical presentations, product launches, and trade events.
Compliance & Documentation: ensure all application activities comply with regulatory standards (e.g., MOH, MDA, ISO, etc.).
Maintain accurate documentation, training records, and clinical feedback reports.
Job Requirements
Bachelor's Degree in Nursing, Biomedical Science, Healthcare Technology, or a related field. Clinical background (e.g., ICU nurse, respiratory therapist) is highly preferred.
Minimum 5 years of experience in clinical application, medical device support, or critical care environments.
Familiarity with critical care equipment (e.g., ventilators, monitors, infusion pumps) and healthcare IT (e.g., HIS, EMR systems).
Strong interpersonal and communication skills; able to work cross-functionally with both clinical and technical teams.
Project management skills with the ability to handle multiple site rollouts and training sessions.
Willingness to travel for customer site visits and installations.
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8
Clinical Application Manager (Critical Care Division)
Kuala Lumpur, Kuala Lumpur
Businesslist
Posted 16 days ago
Job Viewed
Job Description
Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading medical equipment company to hire a Clinical Application Manager. The Clinical Application Manager is responsible for overseeing the implementation, training, and support of critical care medical devices at clinical sites. This role ensures effective integration of clinical applications into customer workflows while driving clinical adoption and satisfaction. This role bridges clinical expertise with technical understanding to support sales, training, and post-sales activities.
Job Responsibilities: Clinical Support & Application Integration Provide clinical consultation during pre-sales and post-sales processes to support product demonstrations and application use cases. Oversee the clinical application and integration of critical care devices and software in ICUs, emergency rooms, and related departments. Coordinate and deliver user training to healthcare professionals on the proper use of medical devices and healthcare IT systems. Implementation & Project Management Lead application deployment projects in collaboration with internal technical teams and healthcare institutions. Customize and optimize clinical workflows to ensure smooth product integration. Conduct site assessments, workflow mapping, and post-implementation evaluations. Customer Engagement & Technical Liaison Act as the clinical point of contact for customer inquiries and issue resolution. Collaborate with R&D, product managers, and IT teams to relay user feedback and assist in product improvements. Support sales and marketing teams in clinical presentations, product launches, and trade events. Compliance & Documentation Ensure all application activities comply with regulatory standards (e.g., MOH, MDA, ISO, etc.). Maintain accurate documentation, training records, and clinical feedback reports. Job Requirements: Bachelor's Degree in Nursing, Biomedical Science, Healthcare Technology, or a related field. Clinical background (e.g., ICU nurse, respiratory therapist) is highly preferred. Minimum 5 years of experience in clinical application, medical device support, or critical care environments. Familiarity with critical care equipment (e.g., ventilators, monitors, infusion pumps) and healthcare IT (e.g., HIS, EMR systems). Strong interpersonal and communication skills; able to work cross-functionally with both clinical and technical teams. Project management skills with the ability to handle multiple site rollouts and training sessions. Willingness to travel for customer site visits and installations.
#J-18808-Ljbffr
Job Responsibilities: Clinical Support & Application Integration Provide clinical consultation during pre-sales and post-sales processes to support product demonstrations and application use cases. Oversee the clinical application and integration of critical care devices and software in ICUs, emergency rooms, and related departments. Coordinate and deliver user training to healthcare professionals on the proper use of medical devices and healthcare IT systems. Implementation & Project Management Lead application deployment projects in collaboration with internal technical teams and healthcare institutions. Customize and optimize clinical workflows to ensure smooth product integration. Conduct site assessments, workflow mapping, and post-implementation evaluations. Customer Engagement & Technical Liaison Act as the clinical point of contact for customer inquiries and issue resolution. Collaborate with R&D, product managers, and IT teams to relay user feedback and assist in product improvements. Support sales and marketing teams in clinical presentations, product launches, and trade events. Compliance & Documentation Ensure all application activities comply with regulatory standards (e.g., MOH, MDA, ISO, etc.). Maintain accurate documentation, training records, and clinical feedback reports. Job Requirements: Bachelor's Degree in Nursing, Biomedical Science, Healthcare Technology, or a related field. Clinical background (e.g., ICU nurse, respiratory therapist) is highly preferred. Minimum 5 years of experience in clinical application, medical device support, or critical care environments. Familiarity with critical care equipment (e.g., ventilators, monitors, infusion pumps) and healthcare IT (e.g., HIS, EMR systems). Strong interpersonal and communication skills; able to work cross-functionally with both clinical and technical teams. Project management skills with the ability to handle multiple site rollouts and training sessions. Willingness to travel for customer site visits and installations.
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9