361 Client Side jobs in Malaysia
Client Advisor, Client Services
Posted 1 day ago
Job Viewed
Job Description
Louis Vuitton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Louis Vuitton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join to apply for the Client Advisor, Client Services role at Louis Vuitton
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- Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport.
- Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
- Contact handling across omni-channels
- 75% on inbound
- Clientelling
- Service SLAs
- Service Standards (e.g. Quality & Voice)
- Productivity
- Compliance regulations (including but not limited to handling of personal information)
- Actively supports all new product launches, marketing campaigns and any other initiatives that drive
- Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established.
- Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
- Discovering our clients to understand their needs and
- Recommending relevant products to each client
- Cross-selling and upselling
- Outreach to clients; daring to propose silhouttes using tools such as
- Address general and product-specific inquiries from our clients and provide clear and concise information as needed.
- Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution.
- Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert.
- Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required.
- All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve.
- Well-versed on the operational guidelines and processes
- Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently.
- As a brand ambassador, represent the brand in a professional manner that builds on client
- Have a sound understanding of our products and services to better fulfill clients
- Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations.
- Strives to leave the client with a positive client experience after every call
Operational Excellence
- Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport.
- Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
- Sales targets
- Contact handling across omni-channels
- 75% on inbound
- 25% outbound (i.e. outreach calls)
- Clientelling
- Service SLAs
- Service Standards (e.g. Quality & Voice)
- Productivity
- Compliance regulations (including but not limited to handling of personal information)
- Actively supports all new product launches, marketing campaigns and any other initiatives that drive
- Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established.
- Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
- Discovering our clients to understand their needs and
- Recommending relevant products to each client
- Cross-selling and upselling
- Outreach to clients; daring to propose silhouttes using tools such as
- Address general and product-specific inquiries from our clients and provide clear and concise information as needed.
- Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution.
- Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert.
- Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required.
- All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve.
- Well-versed on the operational guidelines and processes
- Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently.
- As a brand ambassador, represent the brand in a professional manner that builds on client
- Have a sound understanding of our products and services to better fulfill clients
- Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations.
- Strives to leave the client with a positive client experience after every call
- Undertake project work and other reasonable duties as requested by the
- Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc.
As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling.
Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases.
Reference LVM29373Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Consulting, Information Technology, and Sales
- Industries Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail
Referrals increase your chances of interviewing at Louis Vuitton by 2x
Get notified about new Client Advisor jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
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Senior Client Success Manager, South East AsiaKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Preferred Relationship Manager (Nationwide)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrClient Advisor, Client Services
Posted 8 days ago
Job Viewed
Job Description
- Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport.
- Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
- Sales targets
- Contact handling across omni-channels
- 75% on inbound
- 25% outbound (i.e. outreach calls)
- Clientelling
- Service SLAs
- Service Standards (e.g. Quality & Voice)
- Productivity
- Compliance regulations (including but not limited to handling of personal information)
- Actively supports all new product launches, marketing campaigns and any other initiatives that drive
- Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established.
- Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
- Discovering our clients to understand their needs and
- Recommending relevant products to each client
- Cross-selling and upselling
- Outreach to clients; daring to propose silhouttes using tools such as
- Address general and product-specific inquiries from our clients and provide clear and concise information as needed.
- Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution.
- Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert.
- Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required.
- All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve.
- Well-versed on the operational guidelines and processes
- Ensure thatcollectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently.
- As a brand ambassador, represent the brand in a professional manner that builds on client
- Have a sound understanding of our products and services to better fulfill clients
- Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations.
- Strives to leave the client with a positive client experience after every call
Other Duties
- Undertake project work and other reasonable duties as requested by the
- Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc.
As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling.
Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases.
Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
Crafting Dreams Starts With YoursAt LVMH, people make the difference in the art of crafting dreams.
#J-18808-Ljbffr Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.Client Advisor, Client Services
Posted today
Job Viewed
Job Description
Sales targets Contact handling across omni-channels
75% on inbound 25% outbound (i.e. outreach calls)
Clientelling Service SLAs Service Standards (e.g. Quality & Voice) Productivity
Compliance regulations (including but not limited to handling of personal information) Actively supports all new product launches, marketing campaigns and any other initiatives that drive Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established. Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
Discovering our clients to understand their needs and Recommending relevant products to each client Cross-selling and upselling Outreach to clients; daring to propose silhouttes using tools such as
Address general and product-specific inquiries from our clients and provide clear and concise information as needed. Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution. Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert. Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required. All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve. Well-versed on the operational guidelines and processes Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently. As a brand ambassador, represent the brand in a professional manner that builds on client Have a sound understanding of our products and services to better fulfill clients Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations. Strives to leave the client with a positive client experience after every call Other Duties Undertake project work and other reasonable duties as requested by the Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc. Profile
As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence. Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr
Client Advisor, Client Services
Posted today
Job Viewed
Job Description
Join to apply for the
Client Advisor, Client Services
role at
Louis Vuitton Louis Vuitton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the
Client Advisor, Client Services
role at
Louis Vuitton Get AI-powered advice on this job and more exclusive features. Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
Contact handling across omni-channels
75% on inbound Clientelling Service SLAs Service Standards (e.g. Quality & Voice) Productivity Compliance regulations (including but not limited to handling of personal information)
Actively supports all new product launches, marketing campaigns and any other initiatives that drive Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established. Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
Discovering our clients to understand their needs and Recommending relevant products to each client Cross-selling and upselling Outreach to clients; daring to propose silhouttes using tools such as
Address general and product-specific inquiries from our clients and provide clear and concise information as needed. Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution. Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert. Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required. All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve. Well-versed on the operational guidelines and processes
Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently. As a brand ambassador, represent the brand in a professional manner that builds on client Have a sound understanding of our products and services to better fulfill clients Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations. Strives to leave the client with a positive client experience after every call
Job responsibilities
Operational Excellence
Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
Sales targets Contact handling across omni-channels
75% on inbound 25% outbound (i.e. outreach calls)
Clientelling Service SLAs Service Standards (e.g. Quality & Voice) Productivity Compliance regulations (including but not limited to handling of personal information)
Actively supports all new product launches, marketing campaigns and any other initiatives that drive Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established. Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
Discovering our clients to understand their needs and Recommending relevant products to each client Cross-selling and upselling Outreach to clients; daring to propose silhouttes using tools such as
Address general and product-specific inquiries from our clients and provide clear and concise information as needed. Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution. Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert. Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required. All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve. Well-versed on the operational guidelines and processes
Service Excellence
Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently. As a brand ambassador, represent the brand in a professional manner that builds on client Have a sound understanding of our products and services to better fulfill clients Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations. Strives to leave the client with a positive client experience after every call
Other Duties
Undertake project work and other reasonable duties as requested by the Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc.
Profile
As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling.
Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases.
Reference LVM29373 Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail Referrals increase your chances of interviewing at Louis Vuitton by 2x Get notified about new Client Advisor jobs in
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kota Damansara, Selangor, Malaysia 3 weeks ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Client Relationship Manager, Intermediary Sales, Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Senior Client Success Manager, South East Asia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Preferred Relationship Manager (Nationwide)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Client Specialist
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
Establish and maintain long-term, trusting relationships with clients
Understand client needs, provide professional solutions, and follow up to ensure satisfaction
Conduct periodic portfolio reviews to ensure solutions remain relevant and effective
Collaborate with a supportive, growth-minded team while enjoying hybrid work flexibility
Job Highlights:
Basic salary up to $5,000 + attractive performance incentives
Structured onboarding and mentorship program — no background required
Flexible hybrid working arrangement for better work-life integration
Clear and fast-tracked career growth pathway
Pre-Requisites:
Degree or Diploma in any field
Good communication and people skills
Able to work independently and in a team
Independent, motivated, inventive, and positive attitude
Singaporeans ONLY
Client Servicing
Posted 6 days ago
Job Viewed
Job Description
Add expected salary to your profile for insights
Your Client Success Journey Begins - Be the Bridge Between Brands & Digital Excellence!
Picture yourself as the trusted advisor that clients can't wait to hear from - the strategic partner who transforms business relationships into long-term success stories. As our newest Client Success Specialist, you'll be the heartbeat of client satisfaction at LOCUS-T, Malaysia's 25-year digital marketing powerhouse.
Your Rewards Package:
Flexible hours (start by 10am), hybrid work options, and 2-week work-from-anywhere policy for perfect work-life integration
Maternity/paternity leave, wedding leave, birthday leave, replacement leave, and full tech support including devices and parking
In-depth training by experienced managers, exposure to cutting-edge digital marketing strategies, and mentorship opportunities
LOCUS-T Care program, long service awards with monetary recognition, and monthly/quarterly performance bonuses in our values-driven culture
Team engagement activities, collaborative workspace where contributions are valued
Your Relationship-Building Mission:
Build and maintain strong rapport through phone, email, and business meetings, becoming the trusted voice clients rely on for their digital success
Oversee web development, landing page creation, and banner design projects while ensuring seamless delivery and client satisfaction
Provide dedicated support for SEO and Performance Marketing campaigns (Google Ads & Facebook Ads), acting as the bridge between strategy and results
Maintain regular client contact, deliver periodic feedback throughout campaigns, and present performance analytics that enhance client satisfaction
Work with internal teams to understand client needs, develop campaigns within budget, negotiate solutions, and ensure project deadlines are consistently met
Your Success Champion Profile:
Bachelor's degree in Business, Marketing, Administration, or Diploma with 3+ years client servicing experience demonstrating your commitment to excellence
Background in digital marketing or similar industry preferred, with understanding of how digital campaigns drive business results
Proven experience with strong attention to detail and deadline management, ensuring every client project exceeds expectations
Excellent English, Bahasa Malaysia, and Mandarin abilities required for seamless client management across diverse markets
Natural ability to negotiate solutions, resolve issues proactively, and turn challenges into opportunities for stronger client relationships
Ready to Become Our Next Client Success Champion?
Your journey to becoming the client success specialist everyone wants on their team starts here. Ready to build lasting relationships with us?
Unlock job insightsSalary match Number of applicants Skills match
Your application will include the following questions:
- How many years' experience do you have as a Customer Success Specialist? Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years of digital marketing experience do you have? Do you have customer service experience? Which of the following languages are you fluent in? How much notice are you required to give your current employer?
Marketing & Communications 51-100 employees
PROUD HISTORY AND BRIGHT FUTURE
Back in the ‘00s, when Digital Marketing was still in its infancy in Malaysia, LOCUS-T took the leap and pioneered the industry. Fast forward 20 years, we are now one of the market leaders with a credible record of clients from over 7,000 SMEs and MNCs.
Having developed a deep understanding of the local market, our professional services in providing Strategic Digital Solutions (SEO, SEM, PPC & website development) that cater to various business objectives have proven to deliver solid results.
Our extensive experience and undeniable track records have earned us a string of accolades and accreditations which include Google Ads Premier Partner and many more.
PROUD HISTORY AND BRIGHT FUTURE
Back in the ‘00s, when Digital Marketing was still in its infancy in Malaysia, LOCUS-T took the leap and pioneered the industry. Fast forward 20 years, we are now one of the market leaders with a credible record of clients from over 7,000 SMEs and MNCs.
Having developed a deep understanding of the local market, our professional services in providing Strategic Digital Solutions (SEO, SEM, PPC & website development) that cater to various business objectives have proven to deliver solid results.
Our extensive experience and undeniable track records have earned us a string of accolades and accreditations which include Google Ads Premier Partner and many more.
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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#J-18808-LjbffrClient Coach
Posted 9 days ago
Job Viewed
Job Description
We are looking for a Client Coach to join ClickSmart’s Business Solutions division, which helps businesses achieve their goals with innovative solutions.
Apply for Client Coach- Full-time/Intern
- 2 Positions Available
- 0 ~ 2 years experience as a Client Coach
- Successful track record of converting prospects into customers
- Excellent verbal and written communication skills
- Prior experience in ClickSmart CRM will be an added advantage
- Develop actionable strategies and steps to achieve the goals
- Hold the client responsible for progress and commitments
- Provide tools, resources, and guidance to enhance the capabilities
- Recognize and celebrate achievements and milestones
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About the latest Client side Jobs in Malaysia !
Client Executive
Posted 11 days ago
Job Viewed
Job Description
Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Client Executive role at Marsh
Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 day ago Be among the first 25 applicants
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We are seeking a talented individual to join our Risk Management team at Marsh . This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.
Client Executive
What can you expect?
- A team of diverse professionals across the globe, dedicated to helping clients manage some of the world’s most challenging and complex risks awaits
- Dedicated learning and development programmes
- Attractive benefits coverage which includes Optical and Dental
- Modern Smart Office Workspace
- Account Management: Collaborate with the team leader to oversee accounts of varying complexities, ensuring effective management and high levels of client satisfaction.
- Client Relationship Management: Maintain and strengthen relationships with clients and team members to effectively service accounts and enhance overall client experience.
- Project Coordination: Serve as the project coordinator for large initiatives, implementing action plans, monitoring progress, and ensuring service quality throughout the project lifecycle.
- Financial Oversight: Manage financial aspects of accounts, including reconciling accounts receivable and ensuring accuracy in financial reporting.
- Market Research: Conduct comprehensive research on relevant markets and industries to identify trends, opportunities, and competitive dynamics.
- Minimum of bachelor’s degree in any field
- 1 to 3 years of experience in insurance brokerage or a related field.
- Adequate knowledge of insurance products, services, and industry regulations
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to manage multiple client accounts and prioritize tasks effectively.
- High proficiency in Microsoft Office
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Data Analysis: Refine and analyze data to support proposal creation and client-facing presentations, enhancing decision-making processes.
- Operational Excellence: Ensure all managed accounts are in good standing, addressing escalated issues promptly to maintain operational excellence and client satisfaction.
- Claims Management: Oversee claims processes, deliver exceptional client service and collaborating with insurers and adjusters to improve service delivery.
- Client Experience (CX): Recognize and address challenges throughout the client journey while proactively seeking ways to improve the overall experience.
- Placement Knowledge: Demonstrate fundamental and technical knowledge of placement processes to support effective account management.
- Communication & Presentation Skills: Preparing and delivering clear, professional presentations and proposals.
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_318931 Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Business Development and Sales
- Industries Insurance and Business Consulting and Services
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#J-18808-LjbffrClient Advisor

Posted 11 days ago
Job Viewed
Job Description
**Be Part of the Tiffany Story**
Behind every dream is the dreamer. We are looking for a Client Advisor to join our Maison to be a brilliant ambassador and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!
+ As the brand ambassador of Tiffany & Co., your main mission is to craft joy and to foster genuine connections with clients, before, during, and after a sale.
+ You will collaborate with team members to achieve individual and store targets and objectives.
+ Provide your fullest support in daily store operations and maintenance.
**Celebrating Joy at Tiffany**
+ Be a passionate brand ambassador with excellent customer service using the Tiffany Touch,
+ Be an excellent communicator,
+ Embrace an entrepreneurial spirit that encourages initiative, innovation, and a proactive approach to challenges,
+ Live our values of optimism, love, inclusivity, and creativity.
**Shining Brightly with Tiffany**
+ You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
+ Be part of a daring ambition and craft the future of Tiffany
+ A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
**The Tiffany Experience**
+ Our HR team will connect with you to get to know you better and to share the Maison's values and culture.
+ Then, you will be meet with our Store Manager to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
+ For the final round, you will meet with our Market Director who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.
+ Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
+ Are you passionate about **Client Advisor** ?
+ Do you love making a difference?
Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client's experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. Developing client relationships and exceeding sales plan is first and foremost in the Tiffany Client Advisor's skill set.
**Job Identification** : 59559
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Client Executive

Posted 25 days ago
Job Viewed
Job Description
**Job Requirements**
**Education**
131149
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.