361 Client Side jobs in Malaysia

Client Advisor, Client Services

Kuala Lumpur, Kuala Lumpur Louis Vuitton

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Louis Vuitton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Client Advisor, Client Services role at Louis Vuitton

Louis Vuitton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Client Advisor, Client Services role at Louis Vuitton

Get AI-powered advice on this job and more exclusive features.

  • Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport.
  • Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
  • Contact handling across omni-channels
  • 75% on inbound
  • Clientelling
  • Service SLAs
  • Service Standards (e.g. Quality & Voice)
  • Productivity
  • Compliance regulations (including but not limited to handling of personal information)
  • Actively supports all new product launches, marketing campaigns and any other initiatives that drive
  • Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established.
  • Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
  • Discovering our clients to understand their needs and
  • Recommending relevant products to each client
  • Cross-selling and upselling
  • Outreach to clients; daring to propose silhouttes using tools such as
  • Address general and product-specific inquiries from our clients and provide clear and concise information as needed.
  • Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution.
  • Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert.
  • Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required.
  • All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve.
  • Well-versed on the operational guidelines and processes

  • Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently.
  • As a brand ambassador, represent the brand in a professional manner that builds on client
  • Have a sound understanding of our products and services to better fulfill clients
  • Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations.
  • Strives to leave the client with a positive client experience after every call

Job responsibilities

Operational Excellence

  • Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport.
  • Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
    • Sales targets
    • Contact handling across omni-channels
      • 75% on inbound
      • 25% outbound (i.e. outreach calls)
    • Clientelling
    • Service SLAs
    • Service Standards (e.g. Quality & Voice)
    • Productivity
    • Compliance regulations (including but not limited to handling of personal information)
  • Actively supports all new product launches, marketing campaigns and any other initiatives that drive
  • Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established.
  • Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
    • Discovering our clients to understand their needs and
    • Recommending relevant products to each client
    • Cross-selling and upselling
    • Outreach to clients; daring to propose silhouttes using tools such as
  • Address general and product-specific inquiries from our clients and provide clear and concise information as needed.
  • Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution.
  • Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert.
  • Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required.
  • All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve.
  • Well-versed on the operational guidelines and processes

Service Excellence

  • Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently.
  • As a brand ambassador, represent the brand in a professional manner that builds on client
  • Have a sound understanding of our products and services to better fulfill clients
  • Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations.
  • Strives to leave the client with a positive client experience after every call

Other Duties

  • Undertake project work and other reasonable duties as requested by the
  • Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc.

Profile

As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling.

Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases.

Reference LVM29373Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Consulting, Information Technology, and Sales
  • Industries Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail

Referrals increase your chances of interviewing at Louis Vuitton by 2x

Get notified about new Client Advisor jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Kota Damansara, Selangor, Malaysia 3 weeks ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Client Relationship Manager, Intermediary Sales, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Senior Client Success Manager, South East Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Preferred Relationship Manager (Nationwide)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Advisor, Client Services

Kuala Lumpur, Kuala Lumpur LVMH Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

  • Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport.
  • Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):
    • Sales targets
    • Contact handling across omni-channels
      • 75% on inbound
      • 25% outbound (i.e. outreach calls)
    • Clientelling
    • Service SLAs
    • Service Standards (e.g. Quality & Voice)
    • Productivity
  • Compliance regulations (including but not limited to handling of personal information)
  • Actively supports all new product launches, marketing campaigns and any other initiatives that drive
  • Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established.
  • Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:
    • Discovering our clients to understand their needs and
    • Recommending relevant products to each client
    • Cross-selling and upselling
    • Outreach to clients; daring to propose silhouttes using tools such as
  • Address general and product-specific inquiries from our clients and provide clear and concise information as needed.
  • Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution.
  • Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert.
  • Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required.
  • All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve.
  • Well-versed on the operational guidelines and processes
  • Ensure thatcollectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently.
  • As a brand ambassador, represent the brand in a professional manner that builds on client
  • Have a sound understanding of our products and services to better fulfill clients
  • Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations.
  • Strives to leave the client with a positive client experience after every call

Other Duties

  • Undertake project work and other reasonable duties as requested by the
  • Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc.
Profile

As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling.

Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.Join us at LVMH, where your talent is at the heart of our collective successes.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Advisor, Client Services

Kuala Lumpur, Kuala Lumpur LVMH Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):

Sales targets Contact handling across omni-channels

75% on inbound 25% outbound (i.e. outreach calls)

Clientelling Service SLAs Service Standards (e.g. Quality & Voice) Productivity

Compliance regulations (including but not limited to handling of personal information) Actively supports all new product launches, marketing campaigns and any other initiatives that drive Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established. Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:

Discovering our clients to understand their needs and Recommending relevant products to each client Cross-selling and upselling Outreach to clients; daring to propose silhouttes using tools such as

Address general and product-specific inquiries from our clients and provide clear and concise information as needed. Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution. Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert. Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required. All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve. Well-versed on the operational guidelines and processes Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently. As a brand ambassador, represent the brand in a professional manner that builds on client Have a sound understanding of our products and services to better fulfill clients Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations. Strives to leave the client with a positive client experience after every call Other Duties Undertake project work and other reasonable duties as requested by the Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc. Profile

As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence. Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Advisor, Client Services

Kuala Lumpur, Kuala Lumpur Louis Vuitton

Posted today

Job Viewed

Tap Again To Close

Job Description

Louis Vuitton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Client Advisor, Client Services

role at

Louis Vuitton Louis Vuitton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Client Advisor, Client Services

role at

Louis Vuitton Get AI-powered advice on this job and more exclusive features. Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):

Contact handling across omni-channels

75% on inbound Clientelling Service SLAs Service Standards (e.g. Quality & Voice) Productivity Compliance regulations (including but not limited to handling of personal information)

Actively supports all new product launches, marketing campaigns and any other initiatives that drive Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established. Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:

Discovering our clients to understand their needs and Recommending relevant products to each client Cross-selling and upselling Outreach to clients; daring to propose silhouttes using tools such as

Address general and product-specific inquiries from our clients and provide clear and concise information as needed. Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution. Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert. Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required. All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve. Well-versed on the operational guidelines and processes

Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently. As a brand ambassador, represent the brand in a professional manner that builds on client Have a sound understanding of our products and services to better fulfill clients Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations. Strives to leave the client with a positive client experience after every call

Job responsibilities

Operational Excellence

Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. Achieve our day-to-day operational requirements within the established objectives and standards (and not limited to):

Sales targets Contact handling across omni-channels

75% on inbound 25% outbound (i.e. outreach calls)

Clientelling Service SLAs Service Standards (e.g. Quality & Voice) Productivity Compliance regulations (including but not limited to handling of personal information)

Actively supports all new product launches, marketing campaigns and any other initiatives that drive Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established. Adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by:

Discovering our clients to understand their needs and Recommending relevant products to each client Cross-selling and upselling Outreach to clients; daring to propose silhouttes using tools such as

Address general and product-specific inquiries from our clients and provide clear and concise information as needed. Use tools and resources to identify and anticipate client needs, in a commitment to deliver a one- point contact resolution. Track all clienteling activities using the ICON app to communicate with clients, build relationship, and convert. Handle and resolve client’s queries, requests, and feedback (including complaints) promptly and professionally, using the expected service language. Escalate to Team Manager as required. All complaints, including those resolved during the call, must be shared with both Team Manager and Client Experience Manager; to provide an opportunity for the Client Services team to learn and consistently improve. Well-versed on the operational guidelines and processes

Service Excellence

Ensure that collectively as a team we achieve our Post-Call survey targets; or any other quality metrics consistently. As a brand ambassador, represent the brand in a professional manner that builds on client Have a sound understanding of our products and services to better fulfill clients Actively seek for the latest and most updated information relative to luxury lifestyle trends and other luxury brands’ product and services, to be able to support and understand the needs of our clients and their expectations. Strives to leave the client with a positive client experience after every call

Other Duties

Undertake project work and other reasonable duties as requested by the Back of House Duties, such as, product receiving, checking of product condition, order processing, packing, shipping and etc.

Profile

As a Client Advisor, Client Services, you will anticipate and manage the enquiries from our clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling.

Our clients will engage via an omni channel platform where the Client Advisor is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The Client Advisor will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases.

Reference LVM29373 Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Consulting, Information Technology, and Sales Industries Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail Referrals increase your chances of interviewing at Louis Vuitton by 2x Get notified about new Client Advisor jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kota Damansara, Selangor, Malaysia 3 weeks ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Client Relationship Manager, Intermediary Sales, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Senior Client Success Manager, South East Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Preferred Relationship Manager (Nationwide)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Specialist

Ipoh, Perak Empowered Training

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities:

  • Establish and maintain long-term, trusting relationships with clients

  • Understand client needs, provide professional solutions, and follow up to ensure satisfaction

  • Conduct periodic portfolio reviews to ensure solutions remain relevant and effective

  • Collaborate with a supportive, growth-minded team while enjoying hybrid work flexibility

Job Highlights:

  • Basic salary up to $5,000 + attractive performance incentives

  • Structured onboarding and mentorship program — no background required

  • Flexible hybrid working arrangement for better work-life integration

  • Clear and fast-tracked career growth pathway

Pre-Requisites:

  • Degree or Diploma in any field

  • Good communication and people skills

  • Able to work independently and in a team

  • Independent, motivated, inventive, and positive attitude

  • Singaporeans ONLY

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Servicing

Selangor, Selangor LOCUS-T

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Add expected salary to your profile for insights

Your Client Success Journey Begins - Be the Bridge Between Brands & Digital Excellence!

Picture yourself as the trusted advisor that clients can't wait to hear from - the strategic partner who transforms business relationships into long-term success stories. As our newest Client Success Specialist, you'll be the heartbeat of client satisfaction at LOCUS-T, Malaysia's 25-year digital marketing powerhouse.

Your Rewards Package:

Flexible hours (start by 10am), hybrid work options, and 2-week work-from-anywhere policy for perfect work-life integration

Maternity/paternity leave, wedding leave, birthday leave, replacement leave, and full tech support including devices and parking

In-depth training by experienced managers, exposure to cutting-edge digital marketing strategies, and mentorship opportunities

LOCUS-T Care program, long service awards with monetary recognition, and monthly/quarterly performance bonuses in our values-driven culture

Team engagement activities, collaborative workspace where contributions are valued

Your Relationship-Building Mission:

Build and maintain strong rapport through phone, email, and business meetings, becoming the trusted voice clients rely on for their digital success

Oversee web development, landing page creation, and banner design projects while ensuring seamless delivery and client satisfaction

Provide dedicated support for SEO and Performance Marketing campaigns (Google Ads & Facebook Ads), acting as the bridge between strategy and results

Maintain regular client contact, deliver periodic feedback throughout campaigns, and present performance analytics that enhance client satisfaction

Work with internal teams to understand client needs, develop campaigns within budget, negotiate solutions, and ensure project deadlines are consistently met

Your Success Champion Profile:

Bachelor's degree in Business, Marketing, Administration, or Diploma with 3+ years client servicing experience demonstrating your commitment to excellence

Background in digital marketing or similar industry preferred, with understanding of how digital campaigns drive business results

Proven experience with strong attention to detail and deadline management, ensuring every client project exceeds expectations

Excellent English, Bahasa Malaysia, and Mandarin abilities required for seamless client management across diverse markets

Natural ability to negotiate solutions, resolve issues proactively, and turn challenges into opportunities for stronger client relationships

Ready to Become Our Next Client Success Champion?

Your journey to becoming the client success specialist everyone wants on their team starts here. Ready to build lasting relationships with us?

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

    How many years' experience do you have as a Customer Success Specialist? Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years of digital marketing experience do you have? Do you have customer service experience? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

Marketing & Communications 51-100 employees

PROUD HISTORY AND BRIGHT FUTURE

Back in the ‘00s, when Digital Marketing was still in its infancy in Malaysia, LOCUS-T took the leap and pioneered the industry. Fast forward 20 years, we are now one of the market leaders with a credible record of clients from over 7,000 SMEs and MNCs.

Having developed a deep understanding of the local market, our professional services in providing Strategic Digital Solutions (SEO, SEM, PPC & website development) that cater to various business objectives have proven to deliver solid results.

Our extensive experience and undeniable track records have earned us a string of accolades and accreditations which include Google Ads Premier Partner and many more.

PROUD HISTORY AND BRIGHT FUTURE

Back in the ‘00s, when Digital Marketing was still in its infancy in Malaysia, LOCUS-T took the leap and pioneered the industry. Fast forward 20 years, we are now one of the market leaders with a credible record of clients from over 7,000 SMEs and MNCs.

Having developed a deep understanding of the local market, our professional services in providing Strategic Digital Solutions (SEO, SEM, PPC & website development) that cater to various business objectives have proven to deliver solid results.

Our extensive experience and undeniable track records have earned us a string of accolades and accreditations which include Google Ads Premier Partner and many more.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Coach

Kuala Lumpur, Kuala Lumpur Clicksmart

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Are you interested in joining us? Apply now!

We are looking for a Client Coach to join ClickSmart’s Business Solutions division, which helps businesses achieve their goals with innovative solutions.

Apply for Client Coach
  • Full-time/Intern
  • 2 Positions Available
Eligibility Criteria
  • 0 ~ 2 years experience as a Client Coach
  • Successful track record of converting prospects into customers
  • Excellent verbal and written communication skills
  • Prior experience in ClickSmart CRM will be an added advantage
Responsibilities
  • Develop actionable strategies and steps to achieve the goals
  • Hold the client responsible for progress and commitments
  • Provide tools, resources, and guidance to enhance the capabilities
  • Recognize and celebrate achievements and milestones
Apply Now! #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Client side Jobs in Malaysia !

Client Executive

Kuala Lumpur, Kuala Lumpur Marsh

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Client Executive role at Marsh

Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 day ago Be among the first 25 applicants

Join to apply for the Client Executive role at Marsh

Get AI-powered advice on this job and more exclusive features.

We are seeking a talented individual to join our Risk Management team at Marsh . This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Client Executive

What can you expect?

  • A team of diverse professionals across the globe, dedicated to helping clients manage some of the world’s most challenging and complex risks awaits
  • Dedicated learning and development programmes

What is in it for you?

  • Attractive benefits coverage which includes Optical and Dental
  • Modern Smart Office Workspace

We will count on you to:

  • Account Management: Collaborate with the team leader to oversee accounts of varying complexities, ensuring effective management and high levels of client satisfaction.
  • Client Relationship Management: Maintain and strengthen relationships with clients and team members to effectively service accounts and enhance overall client experience.
  • Project Coordination: Serve as the project coordinator for large initiatives, implementing action plans, monitoring progress, and ensuring service quality throughout the project lifecycle.
  • Financial Oversight: Manage financial aspects of accounts, including reconciling accounts receivable and ensuring accuracy in financial reporting.
  • Market Research: Conduct comprehensive research on relevant markets and industries to identify trends, opportunities, and competitive dynamics.

What you need to have:

  • Minimum of bachelor’s degree in any field
  • 1 to 3 years of experience in insurance brokerage or a related field.
  • Adequate knowledge of insurance products, services, and industry regulations
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to manage multiple client accounts and prioritize tasks effectively.
  • High proficiency in Microsoft Office
  • Strong analytical skills with the ability to interpret data and make informed decisions.

What makes you stand out:

  • Data Analysis: Refine and analyze data to support proposal creation and client-facing presentations, enhancing decision-making processes.
  • Operational Excellence: Ensure all managed accounts are in good standing, addressing escalated issues promptly to maintain operational excellence and client satisfaction.
  • Claims Management: Oversee claims processes, deliver exceptional client service and collaborating with insurers and adjusters to improve service delivery.
  • Client Experience (CX): Recognize and address challenges throughout the client journey while proactively seeking ways to improve the overall experience.
  • Placement Knowledge: Demonstrate fundamental and technical knowledge of placement processes to support effective account management.
  • Communication & Presentation Skills: Preparing and delivering clear, professional presentations and proposals.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

R_318931

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Insurance and Business Consulting and Services

Referrals increase your chances of interviewing at Marsh by 2x

Sign in to set job alerts for “Client Executive” roles.

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Account Executive (Merchant Partnerships) – ShopeeFood | Fresh Grads are Welcome!

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 hour ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,800.00-MYR3,500.00 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 hour ago

Relationship Manager / Key Account Manager - Fashion Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Key Account Manager - Fashion, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 hour ago

Senior Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Client Servicing Executive (Open to Fresh Graduate)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Sepang, Selangor, Malaysia MYR4,000.00-MYR5,000.00 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR5,000.00 1 day ago

Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Senior Accounts Executive, Accounts Receivable

Sepang, Selangor, Malaysia MYR4,000.00-MYR5,000.00 5 days ago

FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Junior Client Relationship Management Executive Relationship Manager, Group Corporate Banking

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Advisor

Tiffany & Co.

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Founded in 1837 in New York City, Tiffany & Co. is one of the world's most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand's legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house's treasured Blue Boxes. Today, the Maison prepares to welcome the world in Cebu as a unique luxury hotspot in a multifaceted destination for all.
**Be Part of the Tiffany Story**
Behind every dream is the dreamer. We are looking for a Client Advisor to join our Maison to be a brilliant ambassador and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!
+ As the brand ambassador of Tiffany & Co., your main mission is to craft joy and to foster genuine connections with clients, before, during, and after a sale.
+ You will collaborate with team members to achieve individual and store targets and objectives.
+ Provide your fullest support in daily store operations and maintenance.
**Celebrating Joy at Tiffany**
+ Be a passionate brand ambassador with excellent customer service using the Tiffany Touch,
+ Be an excellent communicator,
+ Embrace an entrepreneurial spirit that encourages initiative, innovation, and a proactive approach to challenges,
+ Live our values of optimism, love, inclusivity, and creativity.
**Shining Brightly with Tiffany**
+ You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
+ Be part of a daring ambition and craft the future of Tiffany
+ A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
**The Tiffany Experience**
+ Our HR team will connect with you to get to know you better and to share the Maison's values and culture.
+ Then, you will be meet with our Store Manager to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
+ For the final round, you will meet with our Market Director who will share on a broader perspective, focusing on company's goals and your potential impact on the company's strategic objectives.
+ Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
+ Are you passionate about **Client Advisor** ?
+ Do you love making a difference?
Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client's experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. Developing client relationships and exceeding sales plan is first and foremost in the Tiffany Client Advisor's skill set.
**Job Identification** : 59559
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
This advertiser has chosen not to accept applicants from your region.

Client Executive

NetApp

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Summary**
**Job Requirements**
**Education**
131149
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Client Side Jobs