What Jobs are available for Client Service Assistant in Malaysia?
Showing 3238 Client Service Assistant jobs in Malaysia
Customer Service Assistant
Seremban, Negeri Sembilan
Aurelius Hospital Nilai
Posted 2 days ago
Job Viewed
Job Description
Handle the registration of patients and arrange medical repatriation/evacuation cases when needed. Provide travel-related assistance to foreign patients. Attend to foreign patients’ inquiries within an agreed timeline. Prepare relevant reports as required by the centre. Conduct internal surveys/hospital tours when necessary. Perform other related duties as assigned by the superior. Requirements SPM/Diploma in any related field. Working experience in a healthcare facility will be an added advantage. Excellent communication and interpersonal skills. Proficient in both written and spoken English and Bahasa Malaysia. The ability to communicate in local dialects will be an advantage. Apply Online
Full Name Contact Number Email Upload Resume choose file One file only. 30 MB limit. Allowed types: pdf, doc, docx, ppt, pptx. Aurelius Healthcare is inspired by the wisdom of Stoicism, a philosophy followed by one of history's most revered Roman emperors. Our dedicated team nurtures patients within our facility and fosters self-confidence & self-care, all while delivering top-tier medical care.
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Full Name Contact Number Email Upload Resume choose file One file only. 30 MB limit. Allowed types: pdf, doc, docx, ppt, pptx. Aurelius Healthcare is inspired by the wisdom of Stoicism, a philosophy followed by one of history's most revered Roman emperors. Our dedicated team nurtures patients within our facility and fosters self-confidence & self-care, all while delivering top-tier medical care.
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0
Customer Service Assistant
Petaling Jaya, Selangor
TAO BIN SDN. BHD.
Posted 16 days ago
Job Viewed
Job Description
• Optimise customer service experience, create engaged customers and facilitate organic growth. • Take ownership of customer issues and follow problems through to resolution. • Establish a clear mission and initiate strategies focused on that mission. • Set up service procedures, policies, and standards. • Keep accurate records and document customer service actions and discussions. • Analyse statistics and compile accurate reports. • Recruit, mentor, and develop customer service agents, nurturing an environment where they can excel through encouragement and empowerment. • Stay updated on industry developments and apply best practices for improvement. • Maintain resources and utilize assets to achieve qualitative and quantitative targets. • Adhere to and manage the approved budget. • Maintain an orderly workflow according to priorities. • Perform all other tasks assigned by the Manager. Requirements
Proven experience as a customer service assistant, retail, or assistant manager. Experience in providing customer support. Knowledge of management methods and techniques. Working knowledge of customer service software, databases, and tools. Awareness of the latest industry technology trends and applications. Ability to think strategically and lead. Excellent client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. Possess at least a Bachelor's Degree in Business Administration or a related field. About the Company
Here at Tao Bin, we are problem-solvers, team players, and innovators. Guided by our core values, we’re proud to offer a collaborative culture where you are empowered to share ideas and own your work.
Together, we create a lifestyle that helps people and companies incorporate technology into their daily routines. People are at the heart of what we do.
We care about our employees and believe that diverse cultural perspectives encourage new ways of thinking and drive our innovation.
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Proven experience as a customer service assistant, retail, or assistant manager. Experience in providing customer support. Knowledge of management methods and techniques. Working knowledge of customer service software, databases, and tools. Awareness of the latest industry technology trends and applications. Ability to think strategically and lead. Excellent client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. Possess at least a Bachelor's Degree in Business Administration or a related field. About the Company
Here at Tao Bin, we are problem-solvers, team players, and innovators. Guided by our core values, we’re proud to offer a collaborative culture where you are empowered to share ideas and own your work.
Together, we create a lifestyle that helps people and companies incorporate technology into their daily routines. People are at the heart of what we do.
We care about our employees and believe that diverse cultural perspectives encourage new ways of thinking and drive our innovation.
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1
Customer Service Assistant
Kuala Lumpur, Kuala Lumpur
Talent Recruit
Posted 16 days ago
Job Viewed
Job Description
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia RM 2,000.00 - 2,500.00 (Malaysian Ringgit) Overview
Position:
Customer Service Assistant-
Permanent Company Overview: Agensi Pekerjaan Talent Recruit Sdn Bhd is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries. We are currently seeking a Customer Service Assistantfor our client, a telecommunications company based in Kuala Lumpur. Job Description: As a Customer Service Assistant, you will be responsible for providing general customer services and act as a selling point forthe company's products and services to potential customers. Your main goal is to enhance customer experience as well as toincrease sales and revenue within your designated outlet. Responsibilities
Greet and assist customers with their inquiries, product selection, and purchasing decisions. Promote and sell telco products and services to potential customers in assigned outlets. Build and maintain relationships with customers to ensure customer satisfaction and retention. Collaborate with team members to achieve Company's objective & vision. Provide excellent customer service to ensure high level customer satisfaction. Educate customers about the features and benefits of telco products and services Adhere to company policies and procedures at all times Qualifications
Minimum SPM qualification or higher/ Fresh Graduates are welcome! Previous sales experience in the telecommunications industry is preferred Strong communication and interpersonal skills Ability to work independently and in a team environment Positive attitude and self-motivated Willing to work on weekends and public holidays Malaysian citizens only This is a permanent position with our client. If you are passionate about providing excellent customer service,and have a strong interest for sales to earn commissionin the telecommunications industry, we want to hear from you! Join our team as a Customer Service Assistantand be a part of a dynamic and growing company. Consultant in charge
Mesha | | (WhatsApp)
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Position:
Customer Service Assistant-
Permanent Company Overview: Agensi Pekerjaan Talent Recruit Sdn Bhd is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries. We are currently seeking a Customer Service Assistantfor our client, a telecommunications company based in Kuala Lumpur. Job Description: As a Customer Service Assistant, you will be responsible for providing general customer services and act as a selling point forthe company's products and services to potential customers. Your main goal is to enhance customer experience as well as toincrease sales and revenue within your designated outlet. Responsibilities
Greet and assist customers with their inquiries, product selection, and purchasing decisions. Promote and sell telco products and services to potential customers in assigned outlets. Build and maintain relationships with customers to ensure customer satisfaction and retention. Collaborate with team members to achieve Company's objective & vision. Provide excellent customer service to ensure high level customer satisfaction. Educate customers about the features and benefits of telco products and services Adhere to company policies and procedures at all times Qualifications
Minimum SPM qualification or higher/ Fresh Graduates are welcome! Previous sales experience in the telecommunications industry is preferred Strong communication and interpersonal skills Ability to work independently and in a team environment Positive attitude and self-motivated Willing to work on weekends and public holidays Malaysian citizens only This is a permanent position with our client. If you are passionate about providing excellent customer service,and have a strong interest for sales to earn commissionin the telecommunications industry, we want to hear from you! Join our team as a Customer Service Assistantand be a part of a dynamic and growing company. Consultant in charge
Mesha | | (WhatsApp)
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2
Customer Service Assistant - SkyAvenue
Genting Highlands
TipTopJob.com Malaysia
Posted 2 days ago
Job Viewed
Job Description
Job Description
Handling all inbound call, over-the-counter request pertaining to customer general enquiries, complaints, comments, feedbacks and Customer Satisfaction Survey;
To provide friendly and efficient services to guests and visitors in the mall;
Lost & Found Handling;
Assist in the execution of mall’s promotion and events;
Assist in the marketing campaigns and redemption of vouchers/merchandise;
Distribution of circulars to in-house tenants;
To assist in any other ad-hoc assignments from Superiors;
Able to work in a team to achieve the required KPI elements and SLA;
Job Requirement
Diploma qualification in any disciplines OR SPM qualification equivalent;
Possess good communication skills in English and Bahasa Malaysia, preferably with Mandarin or other languages will be added advantage;
Well-groomed and pleasant personality;
Computer literacy and possess PC knowledge;
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Handling all inbound call, over-the-counter request pertaining to customer general enquiries, complaints, comments, feedbacks and Customer Satisfaction Survey;
To provide friendly and efficient services to guests and visitors in the mall;
Lost & Found Handling;
Assist in the execution of mall’s promotion and events;
Assist in the marketing campaigns and redemption of vouchers/merchandise;
Distribution of circulars to in-house tenants;
To assist in any other ad-hoc assignments from Superiors;
Able to work in a team to achieve the required KPI elements and SLA;
Job Requirement
Diploma qualification in any disciplines OR SPM qualification equivalent;
Possess good communication skills in English and Bahasa Malaysia, preferably with Mandarin or other languages will be added advantage;
Well-groomed and pleasant personality;
Computer literacy and possess PC knowledge;
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3
AFTERSALES CUSTOMER SERVICE ASSISTANT
Jitra, Kedah
Eurotech Wheel Distribution
Posted 4 days ago
Job Viewed
Job Description
About the role Eurotech Wheel Distribution Sdn Bhd is seeking a talented
Aftersales Customer Service Assistant
to join our team in Jitra, Kedah. This is a full-time position that will play a crucial role in providing exceptional customer service and support to our valued clients.
What you'll be doing
Responding to customer/dealer's inquiries and addressing their concerns in a timely and professional manner
Handling customer/dealer's complaints and working to resolve issues efficiently
Providing accurate information about our products and services
Maintaining detailed records and documentation of customer interactions
Collaborating with other departments to ensure seamless customer experiences
Continuously looking for ways to improve customer satisfaction and streamline processes
Warranty claims processing and ensure all warranty claims case close within targeting period
Prepare and filing related customer service reports, support any event or works related to after sales needs
What we're looking for
At least 1 year of experience in a customer service or call centre role
Excellent communication and interpersonal skills, with the ability to listen actively and provide empathetic support
Strong problem-solving and decision-making abilities, with a focus on finding practical solutions
Proficiency in using computer systems and software, including CRM tools
A positive, friendly, and professional attitude, with a commitment to delivering exceptional customer service
Ability to work in a fast-paced environment and adapt to changing priorities
About us Eurotech Wheel Distribution Sdn Bhd is a leading provider of high-quality automotive wheels and accessories in the region. With over 20 years of industry experience, we are committed to delivering exceptional products and services to our customers. Our team is passionate about innovation, sustainability, and exceeding customer expectations.
If you're excited about this opportunity and believe you have the skills and experience to be a successful
Aftersales Customer Service Assistant , we encourage you to apply now.
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Aftersales Customer Service Assistant
to join our team in Jitra, Kedah. This is a full-time position that will play a crucial role in providing exceptional customer service and support to our valued clients.
What you'll be doing
Responding to customer/dealer's inquiries and addressing their concerns in a timely and professional manner
Handling customer/dealer's complaints and working to resolve issues efficiently
Providing accurate information about our products and services
Maintaining detailed records and documentation of customer interactions
Collaborating with other departments to ensure seamless customer experiences
Continuously looking for ways to improve customer satisfaction and streamline processes
Warranty claims processing and ensure all warranty claims case close within targeting period
Prepare and filing related customer service reports, support any event or works related to after sales needs
What we're looking for
At least 1 year of experience in a customer service or call centre role
Excellent communication and interpersonal skills, with the ability to listen actively and provide empathetic support
Strong problem-solving and decision-making abilities, with a focus on finding practical solutions
Proficiency in using computer systems and software, including CRM tools
A positive, friendly, and professional attitude, with a commitment to delivering exceptional customer service
Ability to work in a fast-paced environment and adapt to changing priorities
About us Eurotech Wheel Distribution Sdn Bhd is a leading provider of high-quality automotive wheels and accessories in the region. With over 20 years of industry experience, we are committed to delivering exceptional products and services to our customers. Our team is passionate about innovation, sustainability, and exceeding customer expectations.
If you're excited about this opportunity and believe you have the skills and experience to be a successful
Aftersales Customer Service Assistant , we encourage you to apply now.
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4
Customer Service Assistant / Admin Assistant
Rawang, Selangor
Koperasi Dagang Emas Pulau Pinang Berhad
Posted 2 days ago
Job Viewed
Job Description
Locations:
Penang, Kedah, Petaling Jaya, Perak and Johor
What you'll be doing as Customer Service Assistant
Respond to customer's inquiry.
Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
Contribute to team effort by accomplishing branch target.
Responsible for branch invoicing and administrative duties.
Prospect our services to walk-in customers.
Other ad‑hoc tasks that are assigned from time to time.
What we're looking for
At least 2 years of experience in an administrative, personal assistant, or customer service role.
Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
A self‑motivated and proactive individual who can work independently as well as part of a team.
Able to communicate and read Mandarin is an added advantage.
What we offer
Competitive salary and performance-based bonuses.
Comprehensive health and life insurance coverage.
Opportunities for professional development and career advancement.
Company trip and service award.
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Penang, Kedah, Petaling Jaya, Perak and Johor
What you'll be doing as Customer Service Assistant
Respond to customer's inquiry.
Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
Contribute to team effort by accomplishing branch target.
Responsible for branch invoicing and administrative duties.
Prospect our services to walk-in customers.
Other ad‑hoc tasks that are assigned from time to time.
What we're looking for
At least 2 years of experience in an administrative, personal assistant, or customer service role.
Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
A self‑motivated and proactive individual who can work independently as well as part of a team.
Able to communicate and read Mandarin is an added advantage.
What we offer
Competitive salary and performance-based bonuses.
Comprehensive health and life insurance coverage.
Opportunities for professional development and career advancement.
Company trip and service award.
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5
Patient Ambassador cum Customer Service Assistant
Ipoh, Perak
Hospital Seri Botani
Posted 4 days ago
Job Viewed
Job Description
Qualifications
Diploma in Psychology, Mass Communication, or any related field
Excellent communication, interpersonal, and analytical skills
Proficient in both spoken and written English and Bahasa Melayu (multilingual ability is an advantage)
Pleasant, people-oriented personality with a strong passion for patient care and service excellence
Computer literate with good knowledge of Microsoft Word, Excel, and PowerPoint
Responsibilities
Conduct daily ward visits to ensure patients’ comfort, satisfaction, and well-being.
Handle and resolve patients’ or visitors’ complaints promptly and professionally, ensuring non-recurrence of similar issues.
Identify potential or impending patient issues and take proactive measures to resolve them effectively.
Facilitate smooth admission and discharge processes for all patients, including VIPs, corporate clients, and special visitors.
Work closely with ward staff to ensure timely and efficient discharge processes for inpatients.
Provide a warm welcome upon admission and ensure a pleasant farewell upon discharge to enhance patient experience.
Respond promptly to patient and visitor requests and direct them to the appropriate departments or personnel.
Collect and compile feedback from patients and visitors to support continuous service improvement.
Prepare and submit monthly reports on patient satisfaction and service feedback to the Head of Department or management.
Ensure adequate manpower coverage and handle any operational issues involving switchboard, concierge, or porter services.
Collaborate with department heads and management to improve customer service standards and hospital experience.
Participate actively in departmental and hospital-wide quality improvement activities, programs, or initiatives.
Perform other related duties or assignments as directed by the superior or management from time to time.
Application The application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a customer service assistant?
Which of the following languages are you fluent in?
Which of the following Microsoft Office products are you experienced with?
Do you have customer service experience?
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Diploma in Psychology, Mass Communication, or any related field
Excellent communication, interpersonal, and analytical skills
Proficient in both spoken and written English and Bahasa Melayu (multilingual ability is an advantage)
Pleasant, people-oriented personality with a strong passion for patient care and service excellence
Computer literate with good knowledge of Microsoft Word, Excel, and PowerPoint
Responsibilities
Conduct daily ward visits to ensure patients’ comfort, satisfaction, and well-being.
Handle and resolve patients’ or visitors’ complaints promptly and professionally, ensuring non-recurrence of similar issues.
Identify potential or impending patient issues and take proactive measures to resolve them effectively.
Facilitate smooth admission and discharge processes for all patients, including VIPs, corporate clients, and special visitors.
Work closely with ward staff to ensure timely and efficient discharge processes for inpatients.
Provide a warm welcome upon admission and ensure a pleasant farewell upon discharge to enhance patient experience.
Respond promptly to patient and visitor requests and direct them to the appropriate departments or personnel.
Collect and compile feedback from patients and visitors to support continuous service improvement.
Prepare and submit monthly reports on patient satisfaction and service feedback to the Head of Department or management.
Ensure adequate manpower coverage and handle any operational issues involving switchboard, concierge, or porter services.
Collaborate with department heads and management to improve customer service standards and hospital experience.
Participate actively in departmental and hospital-wide quality improvement activities, programs, or initiatives.
Perform other related duties or assignments as directed by the superior or management from time to time.
Application The application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a customer service assistant?
Which of the following languages are you fluent in?
Which of the following Microsoft Office products are you experienced with?
Do you have customer service experience?
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6
Guest Service Assistant
Klang, Selangor
Mykey Global
Posted today
Job Viewed
Job Description
MyKey Global
is a fast-growing property management company and hospitality operator based in WP. Kuala Lumpur. We provide warm, comfortable, and luxurious accommodation experiences for our property occupants while helping property investors achieve higher rental yields. Our innovative approach bridges the gap between property owners and hospitality guests through technology and a vast network of real estate partners worldwide. We prioritize Comfort and Elegance, Luxurious Quality, Superior Location, Innovative Technologies, and Cultural Creativity to create a sustainable accommodation investment model. This position requires candidate to be based at Empire City @ Damansara Perdana, Selangor. Qualifications & experience
Phone Etiquette, Communication, and Customer Service skills. Attention to detail and problem-solving abilities Experience in handling guest complaints. Strong organizational and multitasking abilities. Excellent interpersonal skills. Proficiency in Microsoft Office and office equipment Knowledge of property management or hospitality industry is a plus. Fluency in multiple languages is an advantage. Tasks & responsibilities
Performing hotel guest check-in and check-out. Payment and cashiering. Communication skills with guests. Preparing arrival list and departure list. Preparing room keys for arrival and assignment of room numbers. Preparing end of day reporting including cashier's drop to be submitted to office. Sorting out any issues that may arise with bookings or reservations. Answering any questions guests might have about the reservation, arrival, payment process. Providing support to customers who may have enquiries or requests during stay
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is a fast-growing property management company and hospitality operator based in WP. Kuala Lumpur. We provide warm, comfortable, and luxurious accommodation experiences for our property occupants while helping property investors achieve higher rental yields. Our innovative approach bridges the gap between property owners and hospitality guests through technology and a vast network of real estate partners worldwide. We prioritize Comfort and Elegance, Luxurious Quality, Superior Location, Innovative Technologies, and Cultural Creativity to create a sustainable accommodation investment model. This position requires candidate to be based at Empire City @ Damansara Perdana, Selangor. Qualifications & experience
Phone Etiquette, Communication, and Customer Service skills. Attention to detail and problem-solving abilities Experience in handling guest complaints. Strong organizational and multitasking abilities. Excellent interpersonal skills. Proficiency in Microsoft Office and office equipment Knowledge of property management or hospitality industry is a plus. Fluency in multiple languages is an advantage. Tasks & responsibilities
Performing hotel guest check-in and check-out. Payment and cashiering. Communication skills with guests. Preparing arrival list and departure list. Preparing room keys for arrival and assignment of room numbers. Preparing end of day reporting including cashier's drop to be submitted to office. Sorting out any issues that may arise with bookings or reservations. Answering any questions guests might have about the reservation, arrival, payment process. Providing support to customers who may have enquiries or requests during stay
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7
Guest Service Assistant
Kuala Lumpur, Kuala Lumpur
The Saujana Hotel Kuala Lumpur
Posted today
Job Viewed
Job Description
Overview
3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Saujana Hotel Kuala Lumpur Company Description
The Saujana Hotel Kuala Lumpur is an executive office company situated at Saujana Resort, Jalan Lapangan Terbang, Shah Alam, Selangor, Malaysia. The hotel provides luxurious accommodations and exceptional hospitality services to its guests. It is renowned for its prime location and world-class amenities, making it an ideal choice for both business and leisure travelers. Role Description
This is a full-time on-site role located in Kuala Lumpur for a Guest Service Assistant. The Guest Service Assistant will be responsible for providing excellent customer service, handling guest inquiries and complaints, managing reservations, and coordinating with other departments to ensure a seamless guest experience. The role also involves assisting with check-ins and check-outs, processing payments, and maintaining accurate records. Qualifications
Customer Service, Communication, and Interpersonal skills Experience in handling Reservations, Check-ins, and Check-outs Problem-solving and Organizational skills Proficiency in using hotel management software and MS Office Excellent written and verbal communication skills Ability to work independently and as part of a team Experience in the hospitality industry is a plus High school diploma or equivalent; additional qualifications in Hotel Management or related field preferred
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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Saujana Hotel Kuala Lumpur Company Description
The Saujana Hotel Kuala Lumpur is an executive office company situated at Saujana Resort, Jalan Lapangan Terbang, Shah Alam, Selangor, Malaysia. The hotel provides luxurious accommodations and exceptional hospitality services to its guests. It is renowned for its prime location and world-class amenities, making it an ideal choice for both business and leisure travelers. Role Description
This is a full-time on-site role located in Kuala Lumpur for a Guest Service Assistant. The Guest Service Assistant will be responsible for providing excellent customer service, handling guest inquiries and complaints, managing reservations, and coordinating with other departments to ensure a seamless guest experience. The role also involves assisting with check-ins and check-outs, processing payments, and maintaining accurate records. Qualifications
Customer Service, Communication, and Interpersonal skills Experience in handling Reservations, Check-ins, and Check-outs Problem-solving and Organizational skills Proficiency in using hotel management software and MS Office Excellent written and verbal communication skills Ability to work independently and as part of a team Experience in the hospitality industry is a plus High school diploma or equivalent; additional qualifications in Hotel Management or related field preferred
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8
Guest Service Assistant
Genting Highlands
Genting Malaysia
Posted 8 days ago
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today! Job Description • To provide friendly and efficient service to guests and visitors and the resort • Assist with the guest reservations on accommodation, entertainment and transportation arrangements Job Requirements • Minimum SPM qualification with 1-2 years experience in customer-oriented environment • Diploma holders in Hotel Management/ Marketing/ Business Administration or related disciplines are encouraged to apply • Able to converse in English, Bahasa Malaysia and Mandarin or other Chinese dialects • Minimum height: Female 155cm/ Male 162cm • Pleasant appearance with good interpersonal and communication skills Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!
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9