54 Client Relations Manager jobs in Ipoh

We are one of the fastest growing organization in the region. Our company working only with industry leaders who share our values.

We work very closely with our clients who come from 3 main industries, focusing on strategic marking and customer acquisition. Our marketing methods are capable of reaching 90% of our client's specific target market. It is personal, powerful and provides on up standard image in the market places.

What we're looking for:

IMMEDIATE STARTER / FRESH GRADUATE / INTERNSHIP

Highly motivated individuals who are eager to learn and grow.

Thrives in a fast-paced, dynamic environment and embraces new challenges.

Job responsibilities:

Client Representative: represent our clients branding to create face to face brand awareness through events, roadshows, B2B and etc

Work Ethics: Demonstrate grow work ethics in all professional activities

Self-Motivated: Strong desire to succeed and achieve the excellence

If you're ready to jumpstart your marketing career, apply now and make your mark with us

Job Types: Full-time, Part-time, Permanent, Internship, Fresh graduate

Pay: RM RM900.00 per week

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Work Location: In person

Get AI-powered advice on this job and more exclusive features.

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching over 7.4m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., The Philippines, and Taiwan.

The Finance team comprises dedicated professionals committed to shaping the financial health and success of the organization. Our team is characterized by expertise, diligence, and a shared goal of ensuring the financial well-being and sustainability of the company. Operating within a dynamic and collaborative environment, we provide diverse opportunities for growth and development in a regional setting. Join us to navigate intriguing financial challenges and contribute to the well-being of the organization every day.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program
  
  
  

• Promptly and accurately respond to customer inquiries via email, chat and phone platforms.
• Effectively resolve customer issues and complaints to ensure a positive customer experience.
• Provide clear and concise information about MoneyHero's products and services.
• Escalate complex inquiries or complaints to the appropriate department or supervisor.
• Maintain accurate records of customer interactions and inquiries.
• Adhere to company policies and procedures regarding customer service.
• Contribute to the development and improvement of customer service processes.
• Collaborate with team members to achieve department goals and objectives.
  
  
  

• Fluency in written and spoken Hong Kong's Cantonese is mandatory.
• Good written and verbal communication skills in English.
• Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries.
• Proficiency in using customer service software and tools.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Positive and professional attitude.
• Ability to work independently and as part of a team.
  
  
  

• Familiarity with Hong Kong’s financial services industry.
• Experience using Zendesk as ticketing tool
  
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Industries Construction

Referrals increase your chances of interviewing at MoneyHero Group (Nasdaq: MNY) by 2x

Get notified about new Customer Service Executive jobs in Malaysia .

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Malaysia MYR40,000.00-MYR60,000.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,001.00 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,001.00 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 months ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Petaling Jaya, Selangor, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Johor Baharu, Johore, Malaysia 1 month ago

George Town, Penang, Malaysia 1 month ago

Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Johor Baharu, Johore, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR3,001.00 1 week ago

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This is a fully remote role based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching over 7.4m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., The Philippines, and Taiwan.

The Finance team comprises dedicated professionals committed to shaping the financial health and success of the organization. Our team is characterized by expertise, diligence, and a shared goal of ensuring the financial well-being and sustainability of the company. Operating within a dynamic and collaborative environment, we provide diverse opportunities for growth and development in a regional setting. Join us to navigate intriguing financial challenges and contribute to the well-being of the organization every day.

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

MoneyHero is looking for a highly motivated and customer-oriented individual to join our Customer Operations team as a Customer Service Executive. This role primarily involves handling customer inquiries and providing excellent service to our Hong Kong customer base through email, chat and phone support channels. The ideal candidate will have strong written Cantonese communication skills, a passion for problem-solving, and a commitment to customer satisfaction.

Key Responsibilities

• Promptly and accurately respond to customer inquiries via email, chat and phone platforms.
• Effectively resolve customer issues and complaints to ensure a positive customer experience.
• Provide clear and concise information about MoneyHero's products and services.
• Escalate complex inquiries or complaints to the appropriate department or supervisor.
• Maintain accurate records of customer interactions and inquiries.
• Adhere to company policies and procedures regarding customer service.
• Contribute to the development and improvement of customer service processes.
• Collaborate with team members to achieve department goals and objectives.

Qualifications

• Fluency in written and spoken Hong Kong's Cantonese is mandatory.
• Good written and verbal communication skills in English.
• Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries.
• Proficiency in using customer service software and tools.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Positive and professional attitude.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Familiarity with Hong Kong’s financial services industry.
• Experience using Zendesk as a ticketing tool

Impact : We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.

Work : We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.

Culture : We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.

Thrive : We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.

Reputation : We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and are committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

When you apply for a job on this site, the personal data contained in your application will be collected by MoneyHero Group. Your data is stored in a range of systems and formats and will be processed for recruitment purposes in accordance with applicable data protection laws and the group's privacy policy. Your information may be shared internally for the recruitment process and with service providers involved in recruitment activities. For details, see the group's privacy and data handling information.

Customer Service Representative page is loadedCustomer Service Representative Apply locations Jalan Ipoh time type Full time posted on Posted 30+ Days Ago job requisition id JR Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

JOB PURPOSE
• To provide frontline service to customers.
• To deliver quality customer service in accordance with Bank`s internal policies.
• To perform back office functions as well as rendering customer service support.
• To contribute towards branch` deposit growth and cross selling Deposit / Investment /
Bancassurance / Banca Takaful products

ACCOUNTABILITIES
Financial
• To take pro-active actions to prevent fraud and losses (internal & external)
• To contribute to deposit growth by way of soliciting new accounts.
• To assist in managing cost control for the branch as per approved budget.

Process
• Perform daily branch activities in accordance to Bank`s inter al policies &
regulatory requirement.
• Effective cash handling and ensure Mid Day and End of Day cash balancing is
performed in accordance with procedures.
• Ensure accuracy in day end balancing within reasonable time.
• Compliance to individual teller/drawer limit.
• Compliance to Bank`s stand rd average serving time and average waiting time.
• Daily vouchers bundling and cross checking of vouchers at the end of day.
• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,
PCT,FEA, FATCA, CRS etc.
• Ensure satisfactory audit rating and issues raised are resolved within specified time
frame.
• Perform filing, printing daily reports, bundling of daily vouchers, submission of
documents via DIS, prepare monthly report and back room functions.

Customer
• Ensure efficient customer service level in order to meet SLA as well as to alleviate
any customer’s complaint.
• Ensure accuracy and error free in service delivery.
• Attend customer`s enquiries / c mplains immediately and adhere to complaints
escalation procedures.
• To maintain good rapport with internal and external customers.

People
• Resource management i.e. annual leave / attendance / branch meeting.
• Participate in staff development including Structure on the Job Training (SOJT) /
coaching.

Other Responsibilities
• To manage and undertake ad-hoc assignments assigned by Management from
time to time.
• Social commitment activities involvement (CSR).
• To ensure cleanliness of the bank’s premise & SSL area.
• Relief duties as and when required.
• When performing relief function – Ensure compliance on on-boarding process and
policy of new accounts – SA/CA/FD/SDB

Learning & Growth
• To involve and contribute to any special event organise by branch.
• Attend training on compliance, regulatory, product knowledge, customer services
and other personal development and growth.
• To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work
spirit

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community.

Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day.

Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!

"Always About You"

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience.

At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation.

Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.

Job Responsibility

• Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
• Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
• Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system
• To maintain accurate and comprehensive record of new and existing customers.

Job Requirements

• Candidate must possess at least a SPM or Diploma in any field or equivalent.
• Preferably with retail experience in telecommunication products and services.
• At least One (1) year of working experience in the related field is required for this position.
• Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
• Sales oriented and able to work independently.
• Good communication and good customer services.
• Good discipline and work as a team.
• Able to work in Ipoh Parade Store

Job Benefits

• Medical Reimbursement
• Group Hospital & Surgical Insurance.
• Attendance allowance.
• Free uniforms.
• Commission

1. Respond promptly and professionally to players' inquiries and provide accurate information

regarding game features, gameplay, and technical issues.

1. Assist players in troubleshooting and resolving game-related problems, including gameplay

difficulties, account issues, and payment inquiries.

1. Provide guidance and support to players on game rules, strategies, and promotions.

2. Document and track player interactions and issues using our designated customer support tool.

3. Collaborate with other teams, including the development and quality assurance teams, to

escalate and resolve complex player issues.

1. Proactively monitor player feedback and identify trends or recurring issues to inform product

improvements and updates.

1. Maintain a high level of product knowledge and stay up-to-date with game updates, new

features, and promotions.

1. Contribute to developing and improving customer support processes and resources.

Simana Network Sdn Bhd is hiring a Full time Customer Service Representative role in Greentown Business Centre, Perak. Apply now to be part of our team.

Job summary:

· No experience required for this role

We are well established company looking for ambitious candidates. No experience need as training provided. All age groups are welcome. Fresh grades and internship encourage to apply. Candidate from Kampar, Gopeng, Simpang Pulai, Batu Gajah, Seri Iskandar, Teluk Intan are encourage to join our company.

IMMEDIATE STARTER

Benefits:

• Attractive Bonuses

• Weekly & Monthly incentive

• Flexible working hours

• Fun & Trendy environment

• Carrier Opportunities

• Travel Opportunities

Responsibilities:

• Develop Customer base for clients

• Work in team environment

• Provide knowledgeable answer to client question about services

• Discipline in working environment

Job Types: Full-time, Permanent, Internship, Fresh graduate

Pay: RM1, RM2,500.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Work Location: In person

About the role

We are seeking a talented and dedicated Customer Service Assistant to join our team at NFTC World Link Sdn Bhd in Ipoh, Perak. As a full-time member of our customer service department, you will play a crucial role in providing exceptional support and assistance to our valued clients.

What you'll be doing

• Responding to customer inquiries and concerns via phone, email, and other communication channels
• Assisting customers with product or service-related questions and troubleshooting issues
• Maintaining accurate and detailed records of customer interactions
• Collaborating with cross-functional teams to ensure customer satisfaction
• Providing feedback and suggestions for improving customer service processes
• Adhering to company policies and procedures to deliver a consistent customer experience

What we're looking for

• Strong interpersonal and communication skills, with the ability to build rapport with customers
• Excellent problem-solving and critical thinking abilities to address customer needs efficiently
• Proficient in using office productivity tools.
• Ability to work in a team environment and contribute to a positive and collaborative work culture
• Proven experience in a customer service or administrative role, preferably in the Administrative Assistants industry
• High school diploma or equivalent, with a keen interest in providing top-notch customer service

What we offer

• Competitive salary and attractive benefits package
• Opportunities for professional development and career growth
• Supportive and inclusive work environment that values work-life balance
• Employee wellness and team-building activities

Apply now to become our next Customer Service Assistant

• Proceed customer order upload.
• Handle Production Application for sample request.
• Expedite stock process and follow up delivery with Production Control Team.
• Send shipping notification to customer after shipment dispatch.
• QC recall part and stock replacement shipment arrangement.
• Support Sales if receive customers claim and survey request.
• Receive customer forecast forward to Planners team for stock replenishment.
• Amend or change outstanding orders pricing after sales updated price.
• Submit Notes Application for goods return.
• Follow up and check hub stock level or over 90 days request customer consume stock.