1,038 Client Relations jobs in Malaysia

Client Relations Officer

Kuala Lumpur, Kuala Lumpur Moomoo MY

Posted 2 days ago

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Job Description

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Client Relations Officer

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Moomoo MY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

MYR3,600.00/yr - MYR6,000.00/yr

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any ad-hoc duties as assigned

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire everyday.

Please note that only short-listed candidates will be contacted. Thank you.

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Non-profit Organizations and Primary and Secondary Education

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Client Relations Officer

Kuala Lumpur, Kuala Lumpur Moomoo Financial Inc.

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any Ad-hoc Duties as Assigned

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations, or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

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Client Relations Officer

Kuala Lumpur, Kuala Lumpur moomoo

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

Minimum Qualifications

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

Working Conditions

• 5 working days per week.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

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This advertiser has chosen not to accept applicants from your region.

Client Relations Specialist, Kuala Lumpur

Kuala Lumpur, Kuala Lumpur Emerald Zebra

Posted 16 days ago

Job Viewed

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Job Description

This job opportunity is only available for residents of Malaysia with work permit.

Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a Full-time Client Relations Specialist

Reporting to: Regional Manager (SEA)

Responsibilities:

  • Develop and nurture relationships with clients, partners and organic clients in the assigned country or region
  • Proactively engage with trading professionals across various platforms to expand client base and partnerships
  • Identify and leverage local marketing channels to enhance visibility and promote company products effectively
  • Focus on client onboarding and ensuring a seamless user experience for all clients
  • Promote partnerships based on existing rebate structures and maintain strong relationships with partners
  • Adhere to regulatory policies and ethical standards diligently
  • Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met

Candidate Profile:

  • Strong preference will be given to candidates with FX/CFD and online trading industry experience
  • Bachelors degree in Accounting, Business, management, Economy and/or marketing and related disciplines
  • Fluent in English
  • Client focused with excellent customer service and negotiation skills
  • A team player with excellent communication skills
  • Dynamic, self-motivated, competitive and strong desire to succeed
  • Ability to work well independently as well as in a team and can-do attitude

The offer:

  • Welcoming, young and multicultural team with approachable leadership
  • High level of autonomy, support of ideas and putting your expertise into the best practices for the company
  • Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
  • Competitive remuneration, regular salary reviews and performance-based incentive schemes
  • Comprehensive medical and insurance coverage to support your health and well-being
  • Corporate parking is provided, with a claimable amount if a designated parking spot is unavailable
  • Vibrant company life: from team activities to global celebrations
  • Free access to multiple sports and wellness facilities across the country
  • A gift and a day off on your Birthday
  • Access to 24/7 mental health support through licensed external therapists and psychologists

The application process will be handled directly by the client and include:

  • Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations.
  • An assessment to evaluate your technical skills
  • Final interview with team members.

Apply and join a team thats making waves in the financial trading industry! Submit your CV, along with your salary expectations and notice period. As part of the application process, your CV will be shared directly with our client to expedite your placement. Rest assured, your privacy and data protection are our top priorities.

This opportunity is open exclusively to residents of Malaysia with a valid work permit.

For this specific job position, please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice, it is necessary for this role. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.

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Client Relations Specialist (Mandarin Speaker)

Kuala Lumpur, Kuala Lumpur Plixitt

Posted 24 days ago

Job Viewed

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Job Description

This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success!

This position requires that the applicant be proficient in both English AND Mandarin.

---

We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions.

Job Overview

Department: Client Relations Team (Malaysia)

Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation)

Job Mode: Hybrid (12 days monthly in office)

Working Days: Monday to Friday, excluding public holidays

Working Hours: 10:00 AM to 7:00 PM

Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur

Key Responsibilities

  • Engage with potential clients to understand their business goals and challenges via various contact channels.
  • Provide expert advice on the range of our digital marketing and social media services.
  • Effectively communicate the value and benefits of our solutions to prospective clients.
  • Build and maintain strong client relationships through regular communication and follow-ups.
  • Coordinate with internal teams for scheduling calls or meet-up with potential clients.
  • Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions.
  • Conduct market research to stay informed about industry trends and competitor offerings.
  • Assist in the design and development of marketing materials and presentations for client meetings.
  • Work closely with internal teams to ensure the successful onboarding of new clients.
  • Track and report on client interactions, feedback, and conversion rates.
  • Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends.
  • Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner.
  • Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction.
  • Provide support and guidance to Client Relations Interns on their daily responsibilities.
  • Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns.
  • Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies.
  • Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space.
  • Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses.
  • Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships.
  • Be recognized and rewarded for outstanding performance with milestone bonuses.
  • Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.
  • Monthly transport and medical allowances.
  • Paid, medical and birthday leaves entitlement.
  • Benefit from opportunities for career growth, with the potential to move into senior or leadership roles.
Job Requirements
  • Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage.
  • Keen understanding of the latest social media trends and emerging platforms.
  • Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages.
  • Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage.
  • Strong communication skills to collaborate with a cross-functional team.
  • Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail.
  • Able to work under pressure in a fast paced environment.
  • Proficient in both spoken and written English AND Mandarin . Malay is an added advantage.
  • Able to start work immediately or with short notice is preferable.
Skills

Customer Relationship Management

Customer Inquiries

Customer Support

Customer Service

Customer Retention

Customer Complaint Resolution

Client Onboarding

Company Benefits Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.

Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish!

Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable.

Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips.

No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way!

Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond.

Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

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Client Relations Specialist, Kuala Lumpur

Kuala Lumpur, Kuala Lumpur Emerald Zebra

Posted 16 days ago

Job Viewed

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Job Description

This job opportunity is only available for residents of Malaysia with work permit. Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a

Full-time Client Relations Specialist Reporting to:

Regional Manager (SEA) Responsibilities: Develop and nurture relationships with clients, partners and organic clients in the assigned country or region Proactively engage with trading professionals across various platforms to expand client base and partnerships Identify and leverage local marketing channels to enhance visibility and promote company products effectively Focus on client onboarding and ensuring a seamless user experience for all clients Promote partnerships based on existing rebate structures and maintain strong relationships with partners Adhere to regulatory policies and ethical standards diligently Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met Candidate Profile: Strong preference will be given to candidates with FX/CFD and online trading industry experience Bachelors degree in Accounting, Business, management, Economy and/or marketing and related disciplines Fluent in English Client focused with excellent customer service and negotiation skills A team player with excellent communication skills Dynamic, self-motivated, competitive and strong desire to succeed Ability to work well independently as well as in a team and can-do attitude The offer: Welcoming, young and multicultural team with approachable leadership High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Comprehensive medical and insurance coverage to support your health and well-being Corporate parking is provided, with a claimable amount if a designated parking spot is unavailable Vibrant company life: from team activities to global celebrations Free access to multiple sports and wellness facilities across the country A gift and a day off on your Birthday Access to 24/7 mental health support through licensed external therapists and psychologists The application process will be handled directly by the client and include: Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations. An assessment to evaluate your technical skills Final interview with team members. Apply

and join a team thats making waves in the financial trading industry! Submit your CV, along with your salary expectations and notice period. As part of the application process, your CV will be shared directly with our client to expedite your placement. Rest assured, your privacy and data protection are our top priorities. This opportunity is open exclusively to residents of Malaysia with a valid work permit. For this specific job position, please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice, it is necessary for this role. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Client Relations Specialist (Mandarin Speaker)

Kuala Lumpur, Kuala Lumpur Plixitt

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success! This position requires that the applicant be proficient in both English AND Mandarin. --- We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions. Job Overview Department: Client Relations Team (Malaysia) Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation) Job Mode: Hybrid (12 days monthly in office) Working Days: Monday to Friday, excluding public holidays Working Hours: 10:00 AM to 7:00 PM Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur Key Responsibilities Engage with potential clients to understand their business goals and challenges via various contact channels. Provide expert advice on the range of our digital marketing and social media services. Effectively communicate the value and benefits of our solutions to prospective clients. Build and maintain strong client relationships through regular communication and follow-ups. Coordinate with internal teams for scheduling calls or meet-up with potential clients. Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions. Conduct market research to stay informed about industry trends and competitor offerings. Assist in the design and development of marketing materials and presentations for client meetings. Work closely with internal teams to ensure the successful onboarding of new clients. Track and report on client interactions, feedback, and conversion rates. Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends. Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner. Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction. Provide support and guidance to Client Relations Interns on their daily responsibilities. Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns. Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies. Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space. Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses. Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships. Be recognized and rewarded for outstanding performance with milestone bonuses. Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Monthly transport and medical allowances. Paid, medical and birthday leaves entitlement. Benefit from opportunities for career growth, with the potential to move into senior or leadership roles. Job Requirements

Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage. Keen understanding of the latest social media trends and emerging platforms. Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages. Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage. Strong communication skills to collaborate with a cross-functional team. Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail. Able to work under pressure in a fast paced environment. Proficient in both spoken and written English AND Mandarin . Malay is an added advantage. Able to start work immediately or with short notice is preferable. Skills

Customer Relationship Management Customer Inquiries Customer Support Customer Service Customer Retention Customer Complaint Resolution Client Onboarding Company Benefits

Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish! Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable. Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips. No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way! Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond. Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

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This advertiser has chosen not to accept applicants from your region.
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Associate Director, Public Relations & Client Services - Malaysia

Kuala Lumpur, Kuala Lumpur PRecious Communications Pte Ltd.

Posted 9 days ago

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Job Description

As an Associate Director, you will be the overall project manager of accounts, responsible for managing consulting personnel, budgets and account profitability. You will develop and grow new business in various industry sectors and offer strategic contributions to the overall development of PRecious Communications.

Responsibilities:

Account Management
  • Oversee and sign-off on all materials and reports for client submission

  • Provide senior level oversight for client events and functions

  • Serve as account lead, manage client contact and correspondence

  • Provide accurate deliverables and budget estimates using the PRecious Communications Estimator for projects & retainers

  • Manage and track client deliverables and budgets to prevent over-servicing and ensure account profitability

  • Responsible for assembling the “best team” for client project or retainer

  • Oversee media monitoring, compilation of media clippings and media pitching

  • Manage and resolve any emerging issues around client or budget

  • Build and cultivate relationships with the media and influencers

  • Brief clients’ spokesperson ahead of interviews

Client Management & Strategy Counsel
  • Provide client counsel, proactively build client trust and relationships

  • Develop long-term strategic plans / recommendations for clients, ensuring alignment and integration with clients’ marketing and digital strategy and execution

  • Develop senior-level client programmes including thought leadership campaigns, key messages and positioning

  • Develop relationships with senior-level client contacts

  • Position the agency as a strategic partner to the client

  • Prepare recommendations to forestall or capitalise on emerging PR or industry issues

  • Develop and present issues & crisis comm plans and strategies to clients

  • Prepare comms programme or project evaluation reports at appropriate intervals

  • Conduct periodic strategic comms programme reviews for clients and recommend adjustments if required

  • Conduct media training of clients

Content Development
  • Oversee and manage the quality of content development (writing skills, strategy), providing supervision

  • Contribute to higher-level content (thought leadership, bylines, case studies, client or media endorsements, white papers, media roundtables, yearly planning, quarterly PR plans)

  • Provide final sign-off for content

Teamwork & Management
  • Support the Market Lead in growing the core competency of the business

  • Live and advocate PRecious Principles

  • Mentor Consultant-level members

  • Look after professional and emotional welfare of team members and improve team dynamics

  • Conduct and improve performance appraisals process

  • Recruitment of new talent

  • Conduct training and sharing sessions

Minimum Requirements:

  • At least 7-10 years of PR experience , most of which should be with a PR agency

  • At least 2-3 years of management / leadership experience

  • Possess strong writing, editing, and proofreading skills

  • Must be strategic and creative in story concept development and potential communication message, content angles, and activities.

  • Excellent written and verbal communications skills in English

  • Strong communication, negotiation, relationship management and presentation skills.

  • Ability to lead cross-functional teams & agencies to deliver assigned projects

  • Multi-tasking & work effectively under high pressure

  • Team player, “can-do” spirit, positive attitude, good energy, and strong work ethic

Kindly submit a job application to us directly. Alternatively, you may send your latest CV to with your expected salary and interview availability for the week / following week. Only shortlisted candidates will be notified.

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Customer service

Batu Caves Chin Lai Hardware Sdn Bhd

Posted 1 day ago

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Job Description

Job Responsibility

Adhere To Safety Practices In The Company 'Safety First'

Responsible for Accurate & Timely Sales Support

  • Reply email/whatsapp, send quotation to customers
  • Issue Delivery order, Cash sales, Sales Return Note, Replacement
  • Delivery Order & Gift voucher
  • Handle Customer Enquiries - Pick up phone to answer customer
  • inquiries
  • Assist in giving valuable solutions to customers or salesmen - for example: short supply, wrong supply & wrong issue of orders
  • Help storekeeper to check stock in ERP system
  • Order Processing - Take order form salesman & customer, check old price before issue, when we create order over limit must inform salesman & send approved to Account department for check.
  • Help salesman /customer to check stock when stock enough quantity in the system, request for photo, size measurement for goods.

After sales service :-

  • Responsible to Verify and Process Warranties
  • Confirm whether there are any warranties
  • Collect cash bill & photo attached in the machine group.
  • Obtain reason for return of goods.
  • Participate in yearly annual stock take.

Other matters as and/or when requested or instructed by your immediate superior or the Management from time to time.

Job Requirements

  • Minimum level education SPM
  • 1 years related working experience.
  • Proficient in Mandarin & English
  • Computer literate (Microsoft excel & word)
  • Good interpersonal and communication skills with all levels of personnel

Job Benefits

  • Annual Leave
  • EPF
  • SOCSO
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Customer Service

Petaling Jaya, Selangor Power Wealth Consultancy

Posted 1 day ago

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Job Description

Join to apply for the Customer Service role at Power Wealth Consultancy

3 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service role at Power Wealth Consultancy

Job Summary

To provide customer service support to OutBound Engagement for Mortgage Facility / Business Loan / Life Protection products to Existing / New Client

Job Summary

To provide customer service support to OutBound Engagement for Mortgage Facility / Business Loan / Life Protection products to Existing / New Client

Job Description

  • Calls prospective customers via telephone with leads provided by company.
  • Promote Corporate Employee Benefit / Mortgage Facilities / Business Loan / Life Protection products via telemarketing as per project assignment on client’s need
  • Training provided and Script is provided
  • To provide Customer Service support to receive InBound call from customer.
  • Achieve monthly and quarterly sales targets and contribute to team goals


Salary from RM1,700 – RM5,000 (Basic + Monthly Allowance + Quarterly Bonus + Yearly Performance Scheme)

Location: Level 21, Tower A, Plaza 33, Seksyen 13, Petaling Jaya, Selangor

(Nearby LRT Station: Asia Jaya)

Working Hours: Monday to Friday 9am - 6pm (Follow PH)

Dress Code: Smart Casual

Interested candidates please submit your application through Jobstore

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Insurance

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