184 Client Relations jobs in Malaysia

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Client Relations Officer

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

This range is provided by Moomoo MY. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

MYR3,600.00/yr - MYR6,000.00/yr

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any ad-hoc duties as assigned

1. Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

2. Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

3. Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

4. Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

5. Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

6. Any ad-hoc duties as assigned

Requirements

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

Benefits

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire everyday.

Please note that only short-listed candidates will be contacted. Thank you.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Non-profit Organizations and Primary and Secondary Education

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Client Engagement and Relationship Management

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

Sales & Business Development

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

Product and Service Customization

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

Market Analysis and Industry Knowledge

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

Reporting and Documentation

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

Minimum Qualifications

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

Working Conditions

• 5 working days per week.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

#J-18808-Ljbffr

Direct message the job poster from Cheng & Co Group

Marketing & Communications Manager | Strategic Marketing | Brand & Digital Growth | Cheng & Co Group

Job Summary

We are looking for a proactive and client-focused Marketing & Client Relations Executive to support our business development and service excellence initiatives. This role is responsible for planning and executing marketing campaigns, managing digital and offline communications, and maintaining strong client relationships. The ideal candidate is organized, responsive, and passionate about delivering value through both marketing and service excellence.

Marketing Responsibilities

• Assist in the planning, coordination, and execution of integrated marketing campaigns (digital, print, and event-based).
• Develop, schedule, and manage content for social media platforms, website updates, email newsletters, and other marketing channels.
• Liaise with external vendors, designers, and agencies to support campaign delivery.
• Contribute to brand-building efforts, including promotional events and CSR activities.

Client Relations & Service Responsibilities

• Serve as a point of contact for client inquiries via phone, email, chat, and social media, ensuring timely and professional responses.
• Resolve service-related issues efficiently by understanding the client’s concern, identifying root causes, and offering appropriate solutions.
• Uphold a client-first approach with empathy, professionalism, and responsiveness.
• Process client requests, including onboarding, service updates, orders, and documentation in a timely manner.
• Maintain accurate and updated client records using CRM tools and internal systems.
• Gather client feedback and share actionable insights with internal teams to support continuous improvement in services and client satisfaction.

Qualifications & Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 1–3 years of relevant experience in marketing or client service roles.
• Strong written and verbal communication skills in English (and additional languages are a plus).
• Proficient with marketing tools (e.g. Canva, Meta Business Suite) and CRM systems.
• Organized, detail-oriented, and able to manage multiple priorities.
• A team player with a proactive mindset and a commitment to delivering service excellence.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

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This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success!

This position requires that the applicant be proficient in both English AND Mandarin.

---

We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions.

Job Overview

Department: Client Relations Team (Malaysia)

Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation)

Job Mode: Hybrid (12 days monthly in office)

Working Days: Monday to Friday, excluding public holidays

Working Hours: 10:00 AM to 7:00 PM

Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur

Key Responsibilities

• Engage with potential clients to understand their business goals and challenges via various contact channels.
• Provide expert advice on the range of our digital marketing and social media services.
• Effectively communicate the value and benefits of our solutions to prospective clients.
• Build and maintain strong client relationships through regular communication and follow-ups.
• Coordinate with internal teams for scheduling calls or meet-up with potential clients.
• Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions.
• Conduct market research to stay informed about industry trends and competitor offerings.
• Assist in the design and development of marketing materials and presentations for client meetings.
• Work closely with internal teams to ensure the successful onboarding of new clients.
• Track and report on client interactions, feedback, and conversion rates.
• Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends.
• Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner.
• Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction.
• Provide support and guidance to Client Relations Interns on their daily responsibilities.
• Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns.
• Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies.
• Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space.
• Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses.
• Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships.
• Be recognized and rewarded for outstanding performance with milestone bonuses.
• Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.
• Monthly transport and medical allowances.
• Paid, medical and birthday leaves entitlement.
• Benefit from opportunities for career growth, with the potential to move into senior or leadership roles.

Job Requirements

• Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage.
• Keen understanding of the latest social media trends and emerging platforms.
• Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages.
• Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage.
• Strong communication skills to collaborate with a cross-functional team.
• Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail.
• Able to work under pressure in a fast paced environment.
• Proficient in both spoken and written English AND Mandarin . Malay is an added advantage.
• Able to start work immediately or with short notice is preferable.

Skills

Customer Relationship Management

Customer Inquiries

Customer Support

Customer Service

Customer Retention

Customer Complaint Resolution

Client Onboarding

Company Benefits Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection.

Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish!

Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable.

Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips.

No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way!

Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond.

Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

#J-18808-Ljbffr

This job is for a Client Relations Specialist who speaks Mandarin and English. You might like this job because you'll help businesses grow through digital marketing while enjoying flexible work options and earning commissions for client success! This position requires that the applicant be proficient in both English AND Mandarin. --- We are seeking an outgoing and insightful Client Relations Specialist to join our Client Relations Team (Malaysia). You'll be involved in our digital marketing agency brand, shakalakaa ( ), and our social media agency brand, Rice Social ( ). As a Client Relations Specialist, you will be empowered to advise potential clients on our range of services and demonstrate how we can enhance their business. You will engage with prospects, understand their needs, and effectively communicate the value of our digital marketing and social media solutions. Job Overview Department: Client Relations Team (Malaysia) Job Type: Full-time (Minimum 12 months employment period inclusive 3 months probation) Job Mode: Hybrid (12 days monthly in office) Working Days: Monday to Friday, excluding public holidays Working Hours: 10:00 AM to 7:00 PM Working Location (if required to be in office): Cheras Business Centre, Kuala Lumpur Key Responsibilities Engage with potential clients to understand their business goals and challenges via various contact channels. Provide expert advice on the range of our digital marketing and social media services. Effectively communicate the value and benefits of our solutions to prospective clients. Build and maintain strong client relationships through regular communication and follow-ups. Coordinate with internal teams for scheduling calls or meet-up with potential clients. Collaborate with the Social Media Team to develop persuasive and customized client proposals, and to encourage conversions. Conduct market research to stay informed about industry trends and competitor offerings. Assist in the design and development of marketing materials and presentations for client meetings. Work closely with internal teams to ensure the successful onboarding of new clients. Track and report on client interactions, feedback, and conversion rates. Continuously update and expand knowledge of the company’s services as well as digital marketing and social media trends. Respond to client’s feedback, concerns, complaints, issues, or enquiries from various contact channels in a timely manner. Ensure complaints and issues from the client are well-resolved in a timely and efficient manner to ensure client’s satisfaction. Provide support and guidance to Client Relations Interns on their daily responsibilities. Work on real client projects, interacting with clients and contributing to the successful execution of digital marketing and social media campaigns. Valuable exposure to the world of digital marketing, learning about various strategies, tools, platforms and the latest marketing technologies. Connect with clients, industry professionals, and internal teams, expanding your professional network within the digital marketing space. Gain exposure to various industries through interactions with clients from different sectors, broadening your understanding of digital marketing across diverse businesses. Earn commission on successful client acquisitions or upselling, providing a direct financial incentive for your efforts in building and maintaining client relationships. Be recognized and rewarded for outstanding performance with milestone bonuses. Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Monthly transport and medical allowances. Paid, medical and birthday leaves entitlement. Benefit from opportunities for career growth, with the potential to move into senior or leadership roles. Job Requirements

Fresh graduates or candidates with no relevant experience are welcomed. Hands-on working experience in customer service, sales and/or in the digital marketing and/or social media field is an added advantage. Keen understanding of the latest social media trends and emerging platforms. Knowledge, experience and skills on digital marketing and/or social media, specifically on Facebook, Instagram and TikTok ads are added advantages. Minimum SPM holder. Graduates in Advertising, Public Relations, Marketing, Business, Communications, or Social Science disciplines have an added advantage. Strong communication skills to collaborate with a cross-functional team. Able to consistently meet deadlines, multi-tasking and problem-solving with strong attention to detail. Able to work under pressure in a fast paced environment. Proficient in both spoken and written English AND Mandarin . Malay is an added advantage. Able to start work immediately or with short notice is preferable. Skills

Customer Relationship Management Customer Inquiries Customer Support Customer Service Customer Retention Customer Complaint Resolution Client Onboarding Company Benefits

Hybrid Work

Enjoy the flexibility of remote work for focused tasks and personal needs, while benefiting from in-office collaboration and team connection. Young and Friendly Workplace

Welcome to our youthful and welcoming workplace, where smiles are contagious, creativity thrives, and friendships flourish! Monthly Transport Allowance

Enjoy a monthly transport allowance - a valued perk for our employees, making your office commute easier and more affordable. Recreational Facilities

Dive into work-life balance with our onsite swimming pool and gym! We care about your well-being, offering relaxation and fitness at your fingertips. No Dress Code

Dress freedom unlocked! Embrace comfort and individuality in our workplace with a liberating no dress code policy. Express yourself, your way! Great Work Rewarded

Excel and be rewarded! We recognize top achievers, motivating and appreciating employees who go above and beyond. Plixitt Solutions ("Plixitt") is a business entity registered in Malaysia with the business registration number 202203211768 (003426311-V). Plixitt owns the brands shakalakaa, Rice Social and Éternel.shakalakaa is a cutting-edge digital marketing agency committed to propelling businesses to new heights in the online landscape. We specialize in crafting tailored solutions that drive brand awareness, engage.

#J-18808-Ljbffr

Role: Assistant Client Support Officer

Location: Cyberjaya, Malaysia (On-site)

We are working with a global technology services provider supporting enterprise clients across multiple regions. As part of their expanding operations in Malaysia, they are seeking a detail-oriented, Cantonese-speaking professional to join their Managed Services division.

Role

The Assistant Client Support Officer is an entry-level position within the client service team, supporting day-to-day operations of the service desk. This individual will handle administrative and coordination duties, support ticket handling processes, and ensure prompt and professional communication with clients across the region.

Responsibilities

• Provide administrative and coordination support to the Client Service Desk team.
• Receive, validate, and log client service requests, ensuring accuracy and completeness of information.
• Support in triaging requests by ensuring proper categorization and escalation of incidents.
• Maintain detailed documentation and records related to service desk activities and client interactions.
• Coordinate updates to clients on the progress of their requests, maintaining a high standard of customer service.
• Ensure service tickets are closed in a timely and satisfactory manner with relevant notes.
• Collaborate closely with internal teams to ensure seamless resolution of issues.
• Communicate in a clear, respectful, and professional manner in both Cantonese and English.
• Work in a 24x7 shift structure based on a defined roster.

Requirements

• Strong verbal and written communication skills in both English and Cantonese (to communicate with clients in Hong Kong).
• Demonstrates professionalism and integrity in client communication and service delivery.
• Attention to detail and ability to follow structured processes.
• Proactive attitude with willingness to learn in a fast-paced environment.
• Ability to work well independently or with minimal supervision.
• Comfortable working in rotating shifts including nights, weekends, and holidays.

Qualifications & Experience

• At least High School Certification or equivalent; fresh graduates are welcome to apply.
• Basic understanding of IT service or call center operations is advantageous.
• Previous experience in administrative or client support functions is a plus.
• Must be able to work on-site in Cyberjaya, Malaysia.

#J-18808-Ljbffr

Role: Assistant Client Support Officer Location: Cyberjaya, Malaysia (On-site) We are working with a global technology services provider supporting enterprise clients across multiple regions. As part of their expanding operations in Malaysia, they are seeking a detail-oriented, Cantonese-speaking professional to join their Managed Services division. Role The Assistant Client Support Officer is an entry-level position within the client service team, supporting day-to-day operations of the service desk. This individual will handle administrative and coordination duties, support ticket handling processes, and ensure prompt and professional communication with clients across the region. Responsibilities Provide administrative and coordination support to the Client Service Desk team. Receive, validate, and log client service requests, ensuring accuracy and completeness of information. Support in triaging requests by ensuring proper categorization and escalation of incidents. Maintain detailed documentation and records related to service desk activities and client interactions. Coordinate updates to clients on the progress of their requests, maintaining a high standard of customer service. Ensure service tickets are closed in a timely and satisfactory manner with relevant notes. Collaborate closely with internal teams to ensure seamless resolution of issues. Communicate in a clear, respectful, and professional manner in both Cantonese and English. Work in a 24x7 shift structure based on a defined roster. Requirements Strong verbal and written communication skills in both English and Cantonese (to communicate with clients in Hong Kong). Demonstrates professionalism and integrity in client communication and service delivery. Attention to detail and ability to follow structured processes. Proactive attitude with willingness to learn in a fast-paced environment. Ability to work well independently or with minimal supervision. Comfortable working in rotating shifts including nights, weekends, and holidays. Qualifications & Experience At least High School Certification or equivalent; fresh graduates are welcome to apply. Basic understanding of IT service or call center operations is advantageous. Previous experience in administrative or client support functions is a plus. Must be able to work on-site in Cyberjaya, Malaysia.

#J-18808-Ljbffr

Supporting Country:

Malaysia

Location:

Malaysia

Vacancy ID:

VAC3618

Job Description Responsibilities

- Manage client interactions through chats, emails, and phone calls effectively
and professionally.
- Identify and assess customers’ needs to ensure high satisfaction.
- Respond to inquiries from new leads and existing clients via phone, chat, and
email.
- Provide timely and accurate support within the designated service level.
- Maintain detailed and accurate records of all communications in the CRM
system.
- Liaise with other departments to resolve client issues that require further
investigation.
- Conduct follow-ups and schedule callbacks to ensure optimal outcomes and
satisfaction.
- Adhere to standard operating procedures and protocols.
- Proactively stay informed about financial markets, the FX/CFD industry, and new
platforms/products.
- Collaborate with the support team to optimize time, resources, and client
feedback management.
- Consistently meet or exceed departmental and individual performance targets.
- Adapt quickly to changing workflows, technologies, and business needs.

Description

Our client, with over 50 years of combined industry experience, the management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs. Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

This role is focused on delivering a seamless and positive experience to every client by providing timely, professional, and empathetic support. You'll play a key part in
addressing client inquiries, resolving issues, and ensuring overall satisfaction throughout their journey with us. The ideal candidate thrives in a fast-paced environment, values clear communication, and takes pride in creating meaningful client interactions that reflect commitment to service excellence.

Education and Experience Skills and Behaviours

- Strong verbal and written communication skills in Malay / Mandarin / Hindi / Thai
and English is essential.
- Strong critical thinking and problem-solving abilities.
- Proficiency in Microsoft Office applications.
- Ability to work well under pressure in a fast-paced environment.
- Eagerness to learn about financial markets, the CFD industry, and Taurex
platforms.
- Open-minded, collaborative, and committed to long-term career growth and
professional development.

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Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.

Job Description

What you'll be doing

Key Responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
• Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.
• Performs any other related task as required.
  
  

Knowledge and Attributes:

• Ambitious self-starter with ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required
  
  

Academic Qualifications and Certifications:

• High School Certification
  
  

Required Experience:

• Basic level years of experience
• Basic experience level in the Technology Industry and Call Centre environment
• Able to speak Cantonese to work with clients from Hong Kong
• Fresh graduates are encouraged to apply
• Able to work in Cyberjaya (On-site)
  
  

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. #J-18808-Ljbffr