790 Client Acquisition jobs in Malaysia

Actively engage with potential clients who have expressed interest in our trading services, guiding them through the onboarding process to ensure they become active traders. Assist new clients in completing all necessary documentation and compliance requirements to open their trading accounts. Provide comprehensive information and support to new clients about our trading platforms, products, and services to facilitate their initial trading activities. Develop and maintain strong relationships with new clients to foster trust and loyalty, ensuring they have a positive experience from the outset. Conduct follow-up communications with new clients to address any questions or concerns they may have and to encourage continued trading activity. Performance Tracking: Monitor and report on key performance indicators (KPIs) related to client acquisition, onboarding completion, initial deposits, and trading activity. Collaboration: Work closely with the marketing, compliance, and customer support teams to ensure a seamless client onboarding experience. Job Requirement Proven experience in client acquisition, sales, or relationship management, preferably within the financial services or trading industry. Bachelors Degree in Finance, Business, Marketing, or a related field. Excellent communication and interpersonal skills. Proficient in at least two languages (English, Mandarin and Thai) Strong sales and negotiation abilities. In-depth understanding of financial markets and trading. Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite. Highly motivated and results-oriented. Strong problem-solving skills. Ability to thrive in a fast-paced, target-driven environment. Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified. Required Skills:

Thai Indicators Financial Services Deposits Mandarin Key Performance Indicators Customer Support Trading Onboarding Interpersonal Skills Negotiation Documentation Finance Software Microsoft Office Marketing Business English Communication Sales Management

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4 days ago Be among the first 25 applicants

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager
  
  

Apply Now

Job Title

Associate, Customer Acquisition

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager
  
  

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements

Time Type:

Full time

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• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Management
• Industries Outsourcing and Offshoring Consulting

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Job Title:

Associate, Customer Acquisition

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship

• Quarterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success

• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies

• Obsess over customers and prospects to deliver a world-class customer engagement experience

• Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers

• Position competitive offerings and solutions in the context of customer needs and experiences

• Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies

• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)

• Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum 60-90 activities/day

• Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers

• Collect feedback from customers and articulate it back to the business: “Voice of customer”

• Ad hoc tasks given

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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Job Title:
Associate, Customer Acquisition
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
- Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
- Quarterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success
- Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies
- Obsess over customers and prospects to deliver a world-class customer engagement experience
- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers
- Position competitive offerings and solutions in the context of customer needs and experiences
- Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft's technologies
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
- Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
- Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers
- Collect feedback from customers and articulate it back to the business: "Voice of customer"
- Ad hoc tasks given
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

4 days ago Be among the first 25 applicants Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day – majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager

Apply Now

Job Title

Associate, Customer Acquisition

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day – majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Sales and Management Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Webhelp Enterprise by 2x Get notified about new Acquisition Associate jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Business Development & Investment Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago Digital Content & Community Investment Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Talent Acquisition Associate (Calling All Fresh Grads)

Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Job Title: Associate, Customer Acquisition Job Description The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. • Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship • Quarterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success • Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies • Obsess over customers and prospects to deliver a world-class customer engagement experience • Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers • Position competitive offerings and solutions in the context of customer needs and experiences • Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies • Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) • Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum 60-90 activities/day • Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers • Collect feedback from customers and articulate it back to the business: “Voice of customer” • Ad hoc tasks given Location: MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Language Requirements: Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

Job Applicant Privacy Notice for California Residents

#J-18808-Ljbffr

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Manager, Customer Acquisition & Engagement (SEA)

Customer Acquisition & Engagement (CA&E) is part of Mastercard's suite of capabilities and is responsible for driving new customer acquisition, deepening customer relationships, and increasing engagement. This role focuses on managing CA&E programs with strategic accounts in Southeast Asia (SEA), executing account plans, driving program success, reviewing KPIs, managing operations, and overseeing new program implementation.

The role reports to the Director (SEA), Reward Product, Program, and Commercialization (CA&E), and involves collaboration with stakeholders across the APAC region, including product, legal, customer service, operations, and sales teams. The ideal candidate should have strong project management skills, a business analyst mindset, and the ability to work independently while identifying opportunities to increase CAE asset penetration per client.

The individual will also support the commercialization of global and regional CAE products by localizing them based on market insights and regulatory considerations.

Responsibilities

• Serve as the primary client contact, managing program performance, ensuring growth, and resolving operational issues.
• Engage clients regularly, sharing KPI reports and recommendations, and exploring opportunities for upselling or cross-selling.
• Review and assess feasibility of program enhancements or change requests in collaboration with cross-functional teams.
• Coordinate with sales specialists and solution engineers to document program requirements.
• Work with customer service, operations, and billing teams to oversee operational activities.
• Act as the main liaison for clients, coordinating with internal teams on requests and new program implementations.
• Support the team in achieving financial and revenue targets for SEA.
• Provide feedback to regional product teams and external partners for product improvements.
• Assist in building product roadmaps, commercialization strategies, and integration efforts.
• Gather market intelligence on industry trends and competitive dynamics.

Qualifications

• Experience in project and program management, with the ability to handle multiple initiatives.
• Self-motivated, independent, and problem-solving mindset.
• Experience working in international matrix organizations with diverse stakeholders.
• Detail-oriented with influencing skills across operations, support, and implementation teams.
• Strong understanding of loyalty and customer engagement needs of financial institutions, merchants, and FinTechs.
• Payment industry experience and managing customer engagement programs are preferred.
• Proven collaboration and influence skills to achieve business objectives.
• Excellent communication, presentation, and written skills.

Corporate Security Responsibility

All activities involving Mastercard assets, information, and networks carry inherent risks. Employees are responsible for information security by:

• Following Mastercard’s security policies and practices.
• Ensuring confidentiality and integrity of accessed information.
• Reporting security violations or breaches.
• Completing mandatory security trainings as per guidelines.

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Customer Acquisition & Engagement (SEA)
Customer Acquisition & Engagement (CA&E) is part of Mastercard services suites of capability and responsible for driving new customer acquisition, deepening customer relationship and engagement. This delivers both revenue and differentiation for the Company. We do this by brining world-class cutting-edge technology, experience and expertise of running innovative programs across the world.
The role is responsible for managing CA&E programs with strategic accounts in Southeast Asia (SEA) division. The role will focus on executing account plans, driving program success, reviewing program KPIs, program operation management and overseeing new program implementation.
The role reports to Director (SEA), Reward Product, Program and Commercialization (CA&E) and requires working closely with multiple stakeholders across the APAC region, including regional product, implementation, legal, customer service, operations, and sales teams. The individual should have a blend of strong cross functional project skills and business analyst mindset to manage programs effectively. At the same time, identify opportunity to increase CAE assets penetration per client. This role demands strong client relationship skill, hands on execution mindset, and the ability to work independently
The individual will also support the strategic initiatives to commercialise global and regional CAE products by localizing them leveraging local market insight, landscape and assessing regulatory implications.
The Role
- Serve as the primary point of contact for clients and provide end to end support in managing existing programs performance ensuring growth and timely resolution of operational issues.
- Engage clients regularly sharing program success KPIs along with recommendation while working with team to explore opportunity to x-sell/upsell of addons to existing program.
- Review the program enhancement or change request and assess the feasibility of enhancement working in partnership with cross functional team
- Collaborate with sales specialists and solution engineers ensuring program requirement are very well documented in form of BRD/SD / CRs etc.
- Work closely with customer service, business operations, billing teams to manage and oversee program operational activities.
- Being the main liaison for clients, coordinating with internal stakeholders on various requests and overseeing implementation of new programs.
- Support team on delivering financial/revenue targets for SEA division.
- Provide timely feedback to the regional product team and external partner to improve existing and/or enhance new features relevant to SEA market.
- Provide support to broader teams to build future product enhancement roadmaps, product commercialization and cross-product integration.
- Gather market intelligence to stay informed about industry developments and competitive dynamics.
All About You:
- Project and program management experience and ability to prioritize and manage multiple activities/ initiatives in parallel.
- Self-starter, Independent, Problem solver and ability to drive strategy to execution with speed.
- Experience working in international matrix organizations, managing diverse stakeholders effectively.
- Attentive to details with an ability to influence operation, customer support and implementation team.
- Strong understanding of loyalty and customer engagement needs of FI's, merchants and FinTech's.
- Experience in payment industry, running customer engagement program is preferred.
- Proven ability to establish collaborative working relationships with internal and external partners and ability to influence and drive business objectives
- Excellent verbal, presentation, and written communication skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Title:
Specialist, Customer Acquisition (Thai Speaker)
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
Language Requirements:
English (Required), Thai (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (