822 Chinese Speaking jobs in Malaysia

This job is all about helping customers by answering their questions in Chinese, both on the phone and via email. You might like this job because it allows you to solve problems and ensure customers are happy with their experience!

• Respond to customer inquiries via voice and email professionally and efficiently
• Troubleshoot and resolve customer issues or escalate them appropriately
• Ensure excellent service standards and maintain high customer satisfaction
• Adhere to quality, compliance, and performance standards

Job Requirements

Job Requirements:

• Fresh graduates are encouraged to apply
• Malaysian citizen fluent in Mandarin and basic English
• Must be able to type in Traditional Mandarin
• Able to work on a rotating shift schedule, including weekends and public holidays
• Must be able to work onsite in Petaling Jaya

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This job is about helping customers by answering questions over the phone, email, or chat. You might like this job because it involves solving problems and communicating in Mandarin, all while following company rules. Enjoy a 5-day workweek!

• Assist and solving customers enquiries via phone, email, or live chat.
• Provide accurate information on availability, pricing, and policies.
• Customer Support: Respond promptly to customer complaints and Resolve issues according to SOP
• Compliance: Adhere to company policies, data privacy regulations, and standard operating procedures.

Job Requirements

• Educational Qualifications: Fresh-graduate welcome (SPM welcome), high school diploma or equivalent; bachelor’s degree is a plus.
• Skills & Experience: Strong communication skills in Mandarin and English (both verbal and written).
• Willing work in Rotational Shift - 24/7.

Skills

Verbal Communication Skills

Chinese Language

Company Benefits

Most of our positions offering not only basic salary, but also comes with additional allowances to boost your overall earning!

We have multiple clients which means more great job opportunities!

To be the leading global talent partner, connecting outstanding individuals with organizations to foster mutual success and growth.

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About the Job:

Job Title: Product Manager (Chinese-Speaking) – Independent Contractor
Location: Remote (with flexibility to collaborate across time zones)
Employment Type: Independent Contractor

About the Role:

We are seeking a results-driven Product Manager (Chinese-speaking) to support strategic product initiatives across our portfolio. This role is ideal for a seasoned contractor with strong expertise in market research & insights , data analytics , product portfolio optimization , new product marketing , and new product development (NPD) . You will work cross-functionally with global and regional teams to guide data-driven product decisions and ensure successful market entry strategies for innovative products.

Key Responsibilities:

Market Research & Insights:

• Conduct and synthesize market research to identify emerging trends, consumer needs, and competitor activity.
• Leverage both qualitative and quantitative insights to influence product strategy and positioning.
• Prepare and deliver actionable insights reports tailored to stakeholders across business functions.

Data Analytics:

• Utilize data tools to analyze sales trends, product performance, and consumer behavior.
• Drive evidence-based decision-making through dashboards, forecasts, and scenario modeling.
• Present findings and recommendations clearly and persuasively to both technical and non-technical audiences.

Product Portfolio Optimization:

• Evaluate and optimize existing product portfolio to align with evolving market dynamics and profitability goals.
• Develop rationalization strategies for underperforming SKUs and expansion plans for high-growth categories.
• Partner with sales, finance, and marketing teams to drive holistic portfolio decisions.

Marketing of New Products:

• Collaborate with the marketing team to develop go-to-market strategies for new product launches.
• Define value propositions, key messaging, and customer segments for each product launch.
• Support marketing efforts with data-driven insights, competitive intelligence, and launch performance analysis.

New Product Development (NPD):

• Manage the product development lifecycle from ideation to commercialization.
• Lead cross-functional project teams including R&D, design, marketing, and supply chain.
• Ensure products meet consumer needs, quality standards, and business objectives.
  
  

Qualifications:

• Proven experience (5+ years) in product management, market insights, and data analytics.
• Fluent in Mandarin Chinese ; proficient in English (written and spoken).
• Strong knowledge of Chinese consumer behavior and market dynamics.
• Experience in consumer goods, retail, or related industries is preferred.
• Proficiency in tools like Excel, Power BI, Tableau, or similar analytics platforms.
• Familiarity with NPD frameworks, Agile methodology, and project management tools.
• Strong communication, stakeholder engagement, and storytelling skills.
• Ability to work independently and thrive in a fast-paced, multicultural environment.
  

Contract Details:

• Type: Independent Contractor.
• Compensation: Competitive and commensurate with experience.
• Reporting To: Product Manager & CEO.
  
  

To Apply:
Please submit your CV, a brief portfolio, or case study demonstrating your past work in product management or market research

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Xendit Federal Territory of Kuala Lumpur, Malaysia

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Xendit Federal Territory of Kuala Lumpur, Malaysia

1 week ago Be among the first 25 applicants

Join to apply for the Presales Consultant (Chinese Speaking) role at Xendit

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Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.

About the Job

Reporting directly to the Head of Presales, the Presales Consultant team specializes in addressing both current and potential customer pain points from technical and product perspectives at Xendit. Our focus lies in delivering professional services to large enterprise clients, offering deep technical and product insights. Collaborating closely with Sales, we ensure seamless integration for customers and collaborate with internal product teams to develop innovative, tailored solution using our existing products based on the customer’s ideal business process. Our ultimate goal is to establish trust with enterprise clients by providing comprehensive payment solution that meet their unique needs.

Minimum Qualifications

• Great storytelling skills. You have deep empathy for users and are able to adapt on how you communicate to best reach and engage your audience—from developer to CFO—and differentiate Xendit. You have excellent verbal and written communication skills
• Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track
• Passionate about technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand
• A team player. The Presales Consultant team collaborates across every team at Xendit. You are able to work with a range of disciplines to execute on your work
• You’re willing to work harder than most and humble enough to learn from people much younger than you
• You thrive on autonomy and have proven you can push towards a goal by yourself
• We’re looking for a highly motivated individual and bilingual (Chinese & English ) to focus on merchant acquisition and expand our market share in Indonesia and Regional. The ideal candidate MUST be fluent in both Chinese and English, and will play a key role in the Presales Consultant team.

Preferred Qualifications

• Has 2+ years of experience as a Pre-Sales/Sales Engineering/similar responsibilities
• Has experience in solving complex enterprise solutions across industries, preferably payments/fintech related

Responsibilities

• Understand Customer’s requirements complexity
• Solve customer pain points using Xendit products by recommending Solution Consultant that are
• Easy to use for Customer’s business / operations/finance teams
• Easy to integrate for Customer’s tech team
• Guide customer on how to connect Xendit with their existing tools, such as ERP systems

Project Management

• Manage call the agreed upon project milestones to make sure Merchant can go live smoothly
• Engage with stakeholders internally and externally
• Clearly document project requirements and any subsequent changes to the requirements as well as ensure capturing agreements made during customer engagements

Grow Expertise

• Maintain knowledge of current company procedures and policies
• Establish and maintain in-depth knowledge and understanding of Xendit products and process flows to better support clients
• Maintain up-to-date knowledge of payments space to truly help Customers understand what sets Xendit apart
• Do whatever it takes to make Xendit succeed

How Xendit Invests in Its People:

• Opportunities for learning and development on the job
• Flexible leave policies
• Flexible hours
• Employee Loan

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Industries Software Development, Financial Services, and IT Services and IT Consulting

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are hiring on behalf of an innovative AI solutions company headquartered in Hong Kong , known for delivering customized, cutting-edge AI technologies that help businesses stay ahead in todays competitive landscape.

Were looking for an experienced and driven Project Manager to lead and deliver impactful AI projects. If you have a solid background in tech project management and a passion for AI, this is your chance to play a critical role in shaping the future of intelligent solutions.

Key Responsibilities:

• Lead the end-to-end management of AI projects from planning through execution and delivery.
• Collaborate with cross-functional teams (AI engineers, developers, designers, stakeholders) to align goals, scope, and deliverables.
• Create and manage detailed project plans, timelines, and resource allocations using modern project management tools.
• Facilitate regular team meetings and ensure clear, effective communication across departments.
• Proactively identify project risks and implement strategies to mitigate them.
• Deliver timely progress reports and updates to stakeholders.
• Uphold project management best practices while continuously improving processes and workflows.

Requirements:

• Bachelors degree in Computer Science, Engineering, or a related field.
• Proven experience in project management within the AI or tech industry .
• Familiarity with software development methodologies (Agile, Waterfall).
• Working knowledge of programming languages such as Python or JavaScript .
• Basic understanding of cloud platforms like AWS, GCP, Microsoft Azure, Aliyun , or Huawei Cloud .
• Strong organizational and multitasking skills, with the ability to manage several projects simultaneously.
• Excellent communication and interpersonal abilities to work with distributed, cross-functional teams.
• Experience in remote team environments is a plus.
• Fluency in Mandarin, English , and Cantonese is required.

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Xendit Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Presales Consultant (Chinese Speaking)

role at

Xendit Xendit Federal Territory of Kuala Lumpur, Malaysia 1 week ago Be among the first 25 applicants Join to apply for the

Presales Consultant (Chinese Speaking)

role at

Xendit Get AI-powered advice on this job and more exclusive features. Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike. Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator. About the Job Reporting directly to the Head of Presales, the Presales Consultant team specializes in addressing both current and potential customer pain points from technical and product perspectives at Xendit. Our focus lies in delivering professional services to large enterprise clients, offering deep technical and product insights. Collaborating closely with Sales, we ensure seamless integration for customers and collaborate with internal product teams to develop innovative, tailored solution using our existing products based on the customer’s ideal business process. Our ultimate goal is to establish trust with enterprise clients by providing comprehensive payment solution that meet their unique needs. Minimum Qualifications Great storytelling skills. You have deep empathy for users and are able to adapt on how you communicate to best reach and engage your audience—from developer to CFO—and differentiate Xendit. You have excellent verbal and written communication skills Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track Passionate about technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand A team player. The Presales Consultant team collaborates across every team at Xendit. You are able to work with a range of disciplines to execute on your work You’re willing to work harder than most and humble enough to learn from people much younger than you You thrive on autonomy and have proven you can push towards a goal by yourself We’re looking for a highly motivated individual and

bilingual

( Chinese & English ) to focus on merchant acquisition and expand our market share in Indonesia and Regional. The ideal candidate

MUST

be fluent in both Chinese

and

English, and will play a key role in the Presales Consultant team. Preferred Qualifications Has 2+ years of experience as a Pre-Sales/Sales Engineering/similar responsibilities Has experience in solving complex enterprise solutions across industries, preferably payments/fintech related Responsibilities Understand Customer’s requirements complexity Solve customer pain points using Xendit products by recommending Solution Consultant that are Easy to use for Customer’s business / operations/finance teams Easy to integrate for Customer’s tech team Guide customer on how to connect Xendit with their existing tools, such as ERP systems Project Management Manage call the agreed upon project milestones to make sure Merchant can go live smoothly Engage with stakeholders internally and externally Clearly document project requirements and any subsequent changes to the requirements as well as ensure capturing agreements made during customer engagements Grow Expertise Maintain knowledge of current company procedures and policies Establish and maintain in-depth knowledge and understanding of Xendit products and process flows to better support clients Maintain up-to-date knowledge of payments space to truly help Customers understand what sets Xendit apart Do whatever it takes to make Xendit succeed How Xendit Invests in Its People: Opportunities for learning and development on the job Flexible leave policies Flexible hours Employee Loan Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Industries Software Development, Financial Services, and IT Services and IT Consulting Referrals increase your chances of interviewing at Xendit by 2x Sign in to set job alerts for “Presales Consultant” roles.

Consultant, Associate (Early Talent/New Graduate)-Malaysia

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Do you thrive in a high-paced environment that offers continuous learning and growth opportunities in the dynamic digital marketing sector? If you are an outgoing, responsible, and enthusiastic professional eager to contribute to business expansion, we encourage your application.

About the Role:

At Involve Asia, we specialize in connecting businesses of all sizes with a global network of content creators and affiliates, enabling them to realize their full potential. Since our establishment in 2014, we have demonstrated exceptional performance, achieving a remarkable 132% compound annual growth rate and maintaining consistent profitability.

In this role, you will leverage your communication skills and online media expertise to drive impact for both new and existing businesses. As a key contributor, you will contribute strategically to revenue. Our dedication to customer satisfaction is paramount, compelling us to continuously innovate and deliver optimized user experiences for our publishers and partners. Their success directly aligns with our own.

Key Responsibilities:

• Relationship Management: Cultivate and expand relationships with our diverse portfolio of publishers and partners.
• Onboarding & Success: Facilitate the seamless onboarding of new publishers, ensuring a world-class customer success experience.
• Collaboration & Networking: Forge strong connections and collaborate effectively with internal and external teams, spanning from technical stakeholders to senior executives.
• Performance Optimization: Monitor and analyze key metrics to recommend strategic optimizations that enhance performance and revenue.
• Opportunity Identification: Proactively identify new opportunities to deepen publisher engagement with the Involve Asia platform.

Candidate Profile:

We are seeking individuals who exhibit:

• Interpersonal Skills: A genuine aptitude for engaging with individuals and a demonstrated ability to cultivate strong relationships, both internally and externally.
• Reliability & Support: Consistent professional conduct and a commitment to providing superior support.
• Communication Proficiency: Exceptional verbal and written communication skills.
• Initiative & Innovation: A proactive approach, showcasing initiative, innovative problem-solving ("out-of-the-box" thinking), and a strong desire to master Involve Asia's product offerings.
• Strategic Acumen: Eagerness to develop and execute impactful revenue-boosting strategies in a team-oriented environment.
• Experience & Potential: 1-3 years of experience in marketing, digital marketing, communication, sales, business development, or account management. Fresh graduates are encouraged to apply, with a preference for candidates possessing internship experience.
• Client Relationship Management: Strong client management acumen and excellent communication abilities.
• Adaptability & Drive: Self-motivation, high adaptability, and the capacity to excel in a fast-paced environment.
• Data Analysis: Ability to comprehend and interpret business data and metrics effectively.
• Language Skills: Proficiency in both English and Mandarin for effective communication is required for this role.

If you are seeking a dynamic role that offers significant professional growth, the opportunity to make a tangible impact, and a supportive, inclusive team environment, Involve Asia is the ideal workplace for you. We are proud to be an equal-opportunity employer and are dedicated to providing an accessible experience for all job seekers.

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Customer Success Manager (Chinese Speaking)

Full Time · Customer Success · Remote

What do we do?

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.

Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams.

Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.

We’re backed by some of the best in the business,(Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.

What’s the opportunity?

We have built a vibrant and loyal customer base across different industries, sectors and geographies. Our business has grown 10x in 2022 and will grow again 3x in 2023, and we are in the process of building a world-class customer experience org to help us get there. Our CSMs are responsible for building strong, outcome-based relationships with our named accounts, enabling them to expand their international footprint and grow revenues from those accounts moving forward.

As a CSM, you’ll be reporting to the Regional Head - CX and working closely with your peers and cross-functional stakeholders. Process, creativity, curiosity and tenacity will be critical to our/your success in this role.

What you'll do:

Build trusted relationships with our named accounts through consultative solutioning, ensuring that our customers achieve their talent and business objectives through Multiplier

Actively monitor adoption of our products/services, provide industry knowledge and best practices to drive engagement

Partner closely with internal teams, including Sales, Product, Operations and Engineering, to deliver the best customer experience to drive growth and retention

Be the voice of our customers to our Product team, synthesizing feedback received and offering informed opinions and solutions, to help shape our product roadmap

Understand the needs of our customers across industries and tiers, and design solutions to meet those unique business needs

Identifying growth opportunities within your portfolio

You’ll be successful if:

You are customer obsessed, always putting our customers first and being there for them every step of the way

You are experienced in building and nurturing customer relationships, ensuring to meet customer and business goals

You are able to explain complex topics in easy and concise language and have excellent communication and writing skills

You are organized, detail-oriented, are able to prioritize and perform well under pressure, helping you to stay on top of a larger book of customers

You have a positive attitude, are self-motivated and resilient, adapting easily to change in our high-growth start up environment

Previous experience of working in customer success/service, a background at a HR SaaS company or experience in working remotely are all a plus!

What are we looking for?

Min 3 to 5 years of Customer facing experience (ideally within B2B SaaS or HR)

Min 2 years in pure enterprise account/ relationship management

Min 2 of the last 3 years overachieving goals and targets

A people-first, and growth mindset

An affinity to work (thrive!) as a remote employee, within a fast-growth business, and an incredibly explosive sector

The ability to work independently, problem-solve proactively, and collaborate effectively

Comprehension of value-based sales

Discipline in Account Planning, Forecasting, and Quota Attainment

Fluent in English and Chinese (Mandarin)

If you are a highly motivated and results-oriented professional with a passion for driving revenue growth in the HR Tech industry, we would love to hear from you.

Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions.

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This job is for an Onboarding Specialist focusing on restaurant menus, specifically for Chinese speakers. You will help restaurants transition smoothly to our platform, ensuring their menus are accurately set up. Benefits include medical coverage and snacks.

Your responsibilities include assisting restaurant merchants with importing menus into Eats365's F&B solution, configuring the system optimally, and supporting ad-hoc tasks.

Key Responsibilities:

• Input restaurant menus into the Eats365 portal and POS accurately and efficiently.
• Learn and apply best practices in menu management.
• Support the System Specialist in setting system configurations.
• Assist with additional tasks as needed.

Job Requirements

• Diploma or higher education.
• Proficiency in Microsoft Office, attention to detail, and typing speed.
• Fresh graduates are encouraged to apply.
• Ability to type in both Chinese and English.
• Experience in the F&B tech industry is a plus.

Skills

• Information Systems
• Point Of Sale
• Microsoft Excel
• Typing
• System Administration

Company Benefits

• Medical insurance covering hospitalization and GP claims.
• Well-stocked pantry with snacks and drinks.
• Provision of MacBook for work use.
• Opportunities for growth and advancement.

Founded in Hong Kong, Eats365 is a dynamic F&B tech startup dedicated to innovating dining solutions and empowering restaurants to overcome future challenges.

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