915 Chief Operating Officer jobs in Malaysia

Job Responsibilities:

1.    Provide management to staff and leadership to the organization that aligns with the company's business plan and overall strategic vision.

2.    Assist executive team members in creating, growing and building a world class, industry leading organization.

3.    Drive company results from both an operational and financial perspective working closely with the CFO, CEO and other key executive team members.

4.    Partner with the CFO to achieve favorable financial results with respect to sales, profitability, cash flow, mergers and acquisitions, systems, reporting and controls.

5.    Set challenging and realistic goals for growth, performance and profitability.

6.    Create effective measurement tools to gauge the efficiency and effectiveness of internal and external processes.

7.    Provide accurate and timely reports outlining the operational condition of the company.

8.    Spearhead the development, communication and implementation of effective growth strategies and processes.

9.    Works with other c-level executives on budgeting, forecasting and resource allocation programs.

10.  Work closely with senior management team to create, implement and roll out plans for operational processes, internal infrastructures, reporting systems and company policies all designed to foster growth, profitably and efficiencies within the company.

11.  Motivate and encourage employees at all levels as one of the key leaders in the company including but not limited to professional staff, management level employees and executive leadership team members.

12.  Forge strategic partnerships and relationships with clients, vendors, banks, investors and all other professional business relationships.

13.  Work with the CEO and CFO in the capital raise process, participate in the company's road shows.  Meet, interact and present information effectively to potential investors and private equity firms.

1. Foster a growth oriented, positive and encouraging environment while keeping employees and management accountable to company policies, procedures and guidelines.

2. To perform any other duties and responsibilities as and when necessary at ad-hoc basis.

Job Requirements

• Bachelor's degree in Business Administration or related, MBA from top school preferred
• 10-15 years of industry experience.
• Strong leadership ability.
• Strategic mindset.
• Professional business acumen.
• Outstanding problem-solving skills.
• Excellent ability to lead and manage
• Continually drive effective results.
• Communicate effectively at all levels.
• Ability to train, develop and manage large executive teams
• Executive Presence and ability maintain calm demeanor in high stress environments

Job Responsibilities:

1.    Strategic Operations Leadership

• Oversee day-to-day operations of the e-hailing platform (driver and rider operations, customer service, fleet management, etc.)
• Collaborate with CEO to develop and implement business strategies aligned with company goals.
• Translate strategy into actionable steps and monitor execution across departments.

2.    Business Expansion and Market Penetration

• Lead geographical expansion initiatives and strategic partnerships.
• Identify and execute growth opportunities (B2B, logistics, ride types: economy, premium, etc.)
• Analyze market trends and consumer data to support decision-making.

3.    Driver and Rider Ecosystem Management

• Optimize onboarding, engagement, and retention of drivers and riders.
• Improve operational metrics (driver utilization, service availability, wait times, cancellations, etc.)
• Lead initiatives to enhance driver/rider satisfaction and safety.

4.    Compliance & Regulatory Management

• Ensure full compliance with Malaysian e-hailing laws and transport regulations (JPJ, LPKP/SPAD, MOT, etc.)
• Build strong relationships with government agencies, local authorities, and regulators.

5.    Data-Driven Performance Monitoring

• Develop and manage KPIs and dashboards to track operations performance.
• Use analytics to continuously improve service delivery, reduce costs, and boost efficiency.

6.    Team Leadership and Organizational Development

• Manage cross-functional teams (operations, support, logistics, driver management).
• Hire, mentor, and build operational leadership and execution teams.
• Establish a high-performance culture focused on execution, accountability, and innovation.

7.    Technology & Product Alignment

• Work closely with product and tech teams to align operational needs with product features (e.g., app functionality, fleet routing, fare calculation).
• Provide user insights to support product development and enhancement.

8.    Financial Oversight and Cost Optimization

• Manage operating budgets and optimize operational cost structures.
• Drive cost efficiencies in fleet management, marketing spends, subsidies, and support.

Job Requirements:

1. Education:

2. Bachelor's degree in Business Administration, Operations, Engineering, Transportation, or related field.

3. MBA or Master's degree is a plus.

4. Experience:

5. 10+ years of progressive experience in operations, logistics, transportation, or e-commerce.

6. 5+ years in a senior leadership role, preferably in a tech-driven or fast-paced industry (e.g., e-hailing, delivery, mobility, ride-sharing).
7. Proven experience managing large teams and operational budgets.

8. Skills:

9. Strong leadership and people management skills.

10. Excellent analytical and problem-solving abilities.
11. Data-driven mindset, proficiency in performance metrics, KPIs, and operational analytics.
12. Effective communicator in English and Bahasa Malaysia, Mandarin or Tamil is a plus.

13. Knowledge:

14. Deep understanding of the Malaysian transport ecosystem and regulatory landscape.

15. Familiar with digital platforms, mobile apps, CRM systems, and operational tech tools.

16. Personality & Traits:

17. Results-oriented with a hands-on approach.

18. Resilient and adaptable in a dynamic, competitive environment.
19. Strategic thinker with strong execution capabilities.

Location:

Based in Kajang, with occasional travel to other regions (Penang, Johor, East Malaysia) as required.

Type: Full Time

Location: Vientiane, Laos

Please submit CV / Application in English only.

Overview

We are seeking a highly motivated and experienced professional to join our executive leadership team as Chief Operating Officer (COO) for a well-established and fast-growing banking institution in Laos.

As COO, you will play a critical role in overseeing core banking operations, enhancing organizational efficiency, leading cross-departmental teams, and supporting the bank's strategic growth, innovation, and customer service excellence in the Lao financial sector.

Key Responsibilities

• Operational Leadership: Direct the bank's day-to-day operations, ensuring alignment with strategic goals and regulatory standards.
• Strategic Planning: Lead planning initiatives to expand service offerings, improve processes, and strengthen the bank's market position.
• Performance Management: Monitor KPIs, optimize resource allocation, and drive a culture of continuous improvement across operational units.
• Risk & Compliance Oversight: Ensure all banking operations comply with regulatory frameworks, internal policies, and risk management standards.
• Technology & Innovation: Support digital banking initiatives and enhance operational technology infrastructure.
• Team Leadership: Build, manage, and mentor high-performing teams across operations, credit, branch services, and support functions.
• Financial Control: Supervise cost-efficiency efforts, budget planning, and operational expenditures.

What We Desire from You

• Educational Background: Bachelor's degree in Banking, Business Administration, Finance, or a related field.
• Experience: Minimum of 5 years in a senior operational role within the banking or financial services sector.
• Strategic Thinking: Ability to identify business opportunities and implement long-term strategic initiatives.
• Relationship Building: Capable of building long-term partnerships with clients, regulators, and business partners.
• Results-Oriented: Self-motivated, performance-oriented, and proactive in achieving and exceeding KPIs.
• Communication Skills: Ability to present business plans, lead meetings, and represent the company externally.
• Collaboration: Effective at working with cross-functional teams to achieve shared goals.
• Flexibility and Adaptability: Able to quickly adapt to changing market conditions, embrace new approaches, and drive continuous improvement.
• Entrepreneurial Mindset: Ownership mentality with a proactive approach to personal and business growth.
• Analytical Skills: Strong analytical skills, including cash flow modeling, investment acumen, and attention to detail.

Attributes We Value

• Strong problem-solving abilities and a passion for banking sector.
• Excellent collaboration skills and a commitment to team success.
• Attention to detail and the ability to thrive in a fast-paced environment.
• Openness to continual learning and feedback.

What We Offer

• An opportunity to be a key player in a fast-growing company.
• A collaborative and inclusive work environment where your ideas and contributions are valued.
• Competitive salary.

Job Type: Full-time

Our client is a leading international insurance company with sizable operation in Asia

Overview:

A senior operational leader is sought to drive strategic execution, operational efficiency, and transformation within a leading insurance organization. The ideal candidate will lead high-impact initiatives across operations, risk, governance, and digital transformation. Key initiatives would be leading the implementation of core system transformation and drive alignment across

Requirements

• At least 15+ years in senior leadership roles, with 5+ in insurance or financial services.
• Proven experience in transformation, regulatory projects, and operations.
• Strong knowledge of insurance operations and market trends. (General insurance preferred)
• Advanced analytical, project management, and leadership skills.
• Excellent communication and stakeholder engagement abilities.
• High emotional intelligence, business acumen, and strategic thinking.

Please contact me when you are looking for similar roles.

Hiring: Chief Operating Officer (COO) – FMCG Trading (Malaysia & Dubai)

Euro Arcade is an established and growing FMCG trading company with operations in Malaysia and Dubai, specializing in the import and export of food, beverages, and consumer products. We are looking for a highly experienced Chief Operating Officer (COO) to lead and optimize our day-to-day operations across both regions.

Key Responsibilities:

• Oversee and manage the full spectrum of FMCG operations across Malaysia and Dubai

• Lead supply chain, procurement, logistics, and cross-border trade functions

• Drive operational efficiency, cost management, and business scalability

• Ensure compliance with international trade laws, import/export documentation, and customs regulations

• Coordinate with finance, sales, and warehouse teams for seamless execution

• Implement KPIs and performance-driven management systems

• Build and mentor a high-performing operational team

Requirements:

• Proven experience as COO, Operations Director, or similar senior leadership role

• Minimum 7–10 years in FMCG, trading, or supply chain management

• Strong understanding of import/export logistics, documentation, and port procedures

• Leadership and problem-solving skills with a hands-on approach

• Experience working in multi-country operations, ideally in Asia or GCC

• Excellent communication skills in English (Mandarin/Malay is a plus)

⸻

Interested candidates, please contact Sunil directly via WhatsApp

Our client is seeking a dynamic and experienced Chief Operations Officer (COO) with a strong IT background to lead and coordinate internal operations. The COO will oversee operations, HR, information systems, and existing and new business coordination. This role requires strategic vision, operational expertise, and leadership to drive the company's growth and efficiency.

Key Responsibilities

• Develop and implement the company's strategic plan.
• Manage company operations, including finances, HR, and technology.
• Develop and manage the company's budget.
• Oversee recruitment, training, and retention strategies.
• Identify and develop new business opportunities.
• Ensure compliance with relevant laws and regulations.
• Provide leadership and ensure alignment with company goals.

Qualifications:

• Proven experience in a senior operational role with strong IT background.
• Strong strategic planning and leadership skills.
• Proficient in financial management and risk management.
• Excellent interpersonal and stakeholder management abilities.

Amanah Kredit
is a newly established microcredit company in Malaysia, currently in the process of obtaining an
online moneylending license from KPKT (Ministry of Housing and Local Government).
We aim to build a transparent, compliant, and scalable fintech platform providing responsible microfinance solutions.

Position Summary

The
Chief Operating Officer (COO)
will play a critical role in building the operational foundation of the company. As one of the first senior hires, the COO will oversee day-to-day operations, establish processes, manage compliance workflows, and drive organizational growth. The position requires a hands-on leader with strong regulatory awareness, operational experience, and a proven ability to build teams from the ground up.

Key Responsibilities:

Regulatory & Licensing Support

• Collaborate with CEO in meetings and correspondence with KPKT and other regulators.
• Ensure operational readiness for license approval, including policies, compliance documentation, and system alignment.

Operations Setup

• Establish and optimize core processes for loan origination, collections, customer service, and reporting.
• Develop Standard Operating Procedures (SOPs) across departments.
• Implement risk management and internal control measures.

Team Building & HR

• Recruit and manage the first wave of key staff (credit officers, customer service, IT support, compliance).
• Develop training programs for new employees to ensure regulatory compliance and customer-first culture.

Technology & Vendor Management

• Oversee onboarding of IT systems, loan management software, and integrations.
• Evaluate and manage relationships with technology providers and outsourced vendors.

Business & Financial Operations

• Coordinate with finance team for budgeting, reporting, and capital allocation.
• Support CEO in strategy execution and scaling operations.

Requirements

• Proven track record in operations management, preferably in
  financial services, fintech, or banking.
• Strong understanding of
  regulatory requirements
  for financial institutions in Malaysia.
• Experience in
  team building from startup/early stage.
• Ability to communicate effectively with regulators, vendors, and internal stakeholders.
• Leadership, problem-solving mindset, and resilience in a startup environment.

What We Offer

• Strategic Role
  – opportunity to join at the foundation stage and build operations from the ground up.
• Impact & Visibility
  – direct engagement with regulators (KPKT) and influence on company strategy.
• Career Growth
  – potential to expand responsibilities as the company scales.
• Ownership & Autonomy
  – high level of decision-making authority.
• Compensation Package
  – competitive salary, performance bonuses, and potential equity/ESOP participation.
  Dynamic Environment
  – a fintech startup setting where agility, speed, and innovation are highly valued.

We're looking for a hands-on, strategic Chief Operating Officer (COO) to lead and optimize operations across our property development business. If you're driven by results, thrive on complexity, and have a solid track record in leading large-scale property projects, this is your opportunity to make a real impact.

• Translate company vision into actionable strategies and operational plans.
• Oversee and align cross-departmental functions including projects, finance, construction, marketing, and sales.
• Drive performance improvement, cost control, and timely project delivery.
• Ensure regulatory compliance, risk management, and governance standards.
• Lead, mentor, and grow high-performing teams with a culture of accountability.
• Work directly with the CEO on strategic initiatives and stakeholder engagement.

• Degree in Business, Finance, Engineering, or Property Development.
• MBA or relevant postgraduate qualification is an added advantage.
• 10–15 years of experience, with at least 5 years in a senior leadership role in property/real estate development.
• Proven ability to manage complex, large-scale projects and diverse teams.
• Strong understanding of financial and legal aspects of property operations.
• Proactive, solution-oriented, and performance-driven leadership style.
• Proficiency in Mandarin and English (both written and spoken) to liaise with stakeholders, partners, and clients.

• Leadership role with direct impact on company direction
• Opportunities for innovation and continuous improvement
• Competitive remuneration and performance-based rewards

Apply now if you're ready to take the lead and shape the future of our growing property development business.

Are you ready to lead a dynamic logistics company through its next phase of growth? Join Giga Shipping as their new COO and drive operational excellence, strategic expansion, and financial sustainability across their diverse logistics services. This is an exciting opportunity to make a significant impact in the automotive logistics industry in Malaysia.

Giga Shipping Sdn Bhd is a leading logistics company specializing in Door-to-Door Automotive Logistics in Malaysia. With a focus on ocean and land transportation, vehicle yard management, and international and domestic customs clearance, they are at the forefront of the industry, providing comprehensive solutions for their clients.

• Strategic Leadership: Oversee daily operations and execute business strategies to ensure operational excellence across all divisions.
• Process Optimization: Streamline workflows, implement best practices, and leverage IT systems to enhance efficiency and reduce costs.
• Supply Chain Management: Build and maintain strong relationships with suppliers and partners to ensure reliable and cost-effective service delivery.
• Compliance and Risk Management: Ensure adherence to shipping regulations, customs laws, and safety standards while mitigating risks in transport routes and cargo handling.
• Financial Oversight: Collaborate with the CFO to manage operational budgets, optimize resource allocation, and maximize profitability.
• Team Development: Lead and mentor operations teams, fostering a culture of accountability, safety, and continuous improvement.
• Stakeholder Management: Work closely with the CEO and sales team to align operational capabilities with customer expectations and resolve escalated issues.

• Educational Background: A Bachelor's or Master's degree in Business Administration, Logistics, Supply Chain, or related field. An MBA is preferred.
• Industry Experience: At least 10 years in logistics/transportation, with 5+ years in senior operations roles. Experience in automotive logistics is a plus.
• Operational Expertise: Hands-on knowledge of ocean shipments, land transportation, vehicle processing centers, and customs clearance.
• Analytical Skills: Strong problem-solving abilities with a data-driven approach to decision-making.
• Leadership Qualities: Excellent team management skills with a focus on developing high-performing teams.
• Communication Skills: Strong interpersonal and collaboration abilities to work effectively across departments.
• Technical Proficiency: Expertise in logistics software (ERP, TMS, WMS) and knowledge of international trade compliance.
• Language Skills: Proficiency in Bahasa Melayu and English to effectively communicate with local and international stakeholders.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous leave entitlements including annual, medical, hospitalization, compassionate, and study leave
• Comprehensive medical benefits covering outpatient care
• Bereavement assistance and funeral contribution
• Travel reimbursement between HQ and other office locations
• Free access to in-house gym and sauna facilities at HQ
• Discounted rates for Chill Chill Spa and Carnauba Autospa services at HQ
• Free parking

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We welcome applications from individuals of all backgrounds and experiences. Your unique perspective could be the key to our client's success

All information received will be kept strictly confidential and will be used only for employment-related purposes.