What Jobs are available for Cash Application in Malaysia?

Cash Application Specialist, Korean Speaker

Ensures application of cash across multiple business units to proper customer invoices, adjustments to invoices and monitoring AR aging and system discrepancies while ensuring all company policies and procedures are followed. Responsibilities

Identify and reconcile all electronic import remittances daily. Verify remittance from customers and recording into appropriate accounts. Identify and resolve payment discrepancies. Investigate and resolve unallocated and unapplied cash. Attend to customer inquiries and perform investigations on payment related queries within the SLA. Responsible for timely, complete, and accurate AR financial reporting. Timely execute end-month closing activities. Perform monthly reconciliation for customer accounts and payments. Collaborate effectively and maintain good working relationships with Credit, Collections and Billing Teams. Updating SOPs based on changes in the process. Qualifications & Experience

Bachelor’s Degree in Business Studies/ Accounting or Finance At least 2 years of working experience in Accounts Receivable function. Experience in shared service center or BPO environment is an added advantage. Good knowledge in using SAP with clear understanding of financial processes. Proficiency in Microsoft Office applications, i.e. Microsoft Excel, Outlook, Power BI etc. Good knowledge and understanding of accounting principles and procedures. Good command of written and spoken English. Proficient in Thai. Analytical and has a keen eye for details. Resilience and able to work under pressure with tight timelines. Unlock job insights

Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Malaysia? What’s your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Application Specialist? How would you rate your English language skills? Which of the following Microsoft Office products are you experienced with? Which of the following accounting tasks are you familiar with? Do you have previous invoicing experience?

#J-18808-Ljbffr

**_About the Job_**
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.
Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Some of the activities that we are handling are inclusive but not limited to Master Data Management, Sales Orders Management, Requests and Disputes Management, Credit Risk and Credit Data Management, Cash Application and Receivables Management, and others where these operations are critical for customers & patients products fulfilment, accurate accounting, generating cash flow, as well as customer satisfaction.
**Main Responsibilities**
+ Deliver cash application and receivables management services as per their respective Service Level Agreements (SLAs)
+ Manage incoming payments
+ Perform clearing of AR, analyse discrepancies, execute securitization program and factoring
+ Address operational issues and follow through to resolution in an effective and timely manner
+ Deliver operational KPIs and comply with Sanofi policies and guidelines
+ Participate in continuous improvement initiatives
+ Secure invoice booking & revenue recognition, perform AR monthly closing and reporting services to the in-scope activities (for any transitioning activity) within SBO perimeter as per their respective Service Level Agreements
+ Monitor SD/FI interface and ensure invoices are booked correctly
+ Generate & book non-Trade invoices
+ Ensure revenue recognition (Trade & non-Trade) and related accounting accruals
+ Analyse AR ageing reports, recommend bad debts reserves and post entries
+ Participate in month end closure activities: reconcile AR postings with GL, analyse & resolve discrepancies, post adjustment entries
+ Prepare month end and ad-hoc reports for revenue and AR analysis
+ Contribute to periodic reviews and definition of revenue recognition accounting scheme
+ Contribute to Credit Committee and/or O2C Governance
+ The Cash Application and Receivables team works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and other front line teams
**_About You_**
+ Minimum Qualifications: Bachelor's Degree/Post Graduate Diploma/Professional Degree in Accounting/Finance/Business or equivalent
+ 2+ years of relevant working experience in the Finance/Accounting sector or previous working experience in a shared services environment is an added advantage especially in a pharmaceutical environment
+ Working experience with SAP, specifically FICO is preferred, SAP Application Interface framework modules
+ Able to give advice or guide junior colleagues when needed
+ Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset
+ Ability to interact with internal stakeholders in issue resolution
+ Knowledge of Microsoft Office and expertise of MS Excel
**_Why Choose Us?_**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.
+ Drive process improvement and innovation in partnership with a motivated and supportive team.
**Pursue progress, discover extraordinary**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (

About the Job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.

We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope.

Main Responsibilities

Manage cash application, receivables, and revenue recognition in line with SLAs and policies

Monitor AR ageing, perform collections & dunning, and recommend bad debt reserves

Handle month-end closing, reconciliations, reporting, and revenue analysis

Collaborate with Customer Service, Finance, Treasury, and other teams to resolve issues and improve processes

Support credit committee and O2C governance with insights, analysis, and reporting

Ensure strong compliance with SoX, VAT/legal, internal controls, and audits

Lead or support continuous improvement initiatives, system rollouts, and process standardization

Provide people management support: workload allocation, development, performance reviews, and creating a positive team culture

Partner with internal and external stakeholders to deliver business requirements, manage risks, and enhance customer experience

About You

Bachelor’s degree or higher in Accounting, Finance, Business, or related field

5+ years of experience in Finance/Accounting, ideally in shared services; pharma industry background is a plus

2+ years of people management experience

Excellent English communication skills (written & verbal); additional languages such as Japanese is a plus

Strong knowledge of accounting and credit principles, systems, and procedures

Experience with SAP (FICO preferred); exposure to OCR, case management tools, KPI reporting, and shared services technologies is an advantage

Proficiency in Microsoft Office, with advanced Excel and PowerPoint skills

Strong analytical, problem-solving, and reasoning skills; detail-oriented and structured thinker

Collaborative team player with an end-to-end mindset, able to work in a matrix environment

Self-motivated, mature, and able to work independently

Lean/Six Sigma exposure or equivalent is desirable

Why Choose Us?

Bring the miracles of science to life alongside a supportive, future-focused team.

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.

Drive process improvement and innovation in partnership with a motivated and supportive team.

#J-18808-Ljbffr

Cash Application, Receivables & Revenue Management Senior Analyst page is loaded# Cash Application, Receivables & Revenue Management Senior Analystlocations:

Petaling Jayatime type:

Vollzeitposted on:

Heute ausgeschriebentime left to apply:

Enddatum: 31. Januar 2026 (Noch 30+ Tage Zeit für Bewerbung)job requisition id:

R ***About the Job***Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Some of the activities that we are handling are inclusive but not limited to Master Data Management, Sales Orders Management, Requests and Disputes Management, Credit Risk and Credit Data Management, Cash Application and Receivables Management, and others where these operations are critical for customers & patients products fulfilment, accurate accounting, generating cash flow, as well as customer satisfaction.**Main Responsibilities*** Deliver cash application and receivables management services as per their respective Service Level Agreements (SLAs)* Manage incoming payments* Perform clearing of AR, analyse discrepancies, execute securitization program and factoring* Address operational issues and follow through to resolution in an effective and timely manner* Deliver operational KPIs and comply with Sanofi policies and guidelines* Participate in continuous improvement initiatives* Secure invoice booking & revenue recognition, perform AR monthly closing and reporting services to the in-scope activities (for any transitioning activity) within SBO perimeter as per their respective Service Level Agreements* Monitor SD/FI interface and ensure invoices are booked correctly* Generate & book non-Trade invoices* Ensure revenue recognition (Trade & non-Trade) and related accounting accruals* Analyse AR ageing reports, recommend bad debts reserves and post entries* Participate in month end closure activities: reconcile AR postings with GL, analyse & resolve discrepancies, post adjustment entries* Prepare month end and ad-hoc reports for revenue and AR analysis* Contribute to periodic reviews and definition of revenue recognition accounting scheme* Contribute to Credit Committee and/or O2C Governance* The Cash Application and Receivables team works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and other front line teams***About You*** Minimum Qualifications: Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Accounting/Finance/Business or equivalent* 2+ years of relevant working experience in the Finance/Accounting sector or previous working experience in a shared services environment is an added advantage especially in a pharmaceutical environment* Working experience with SAP, specifically FICO is preferred, SAP Application Interface framework modules* Able to give advice or guide junior colleagues when needed* Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset* Ability to interact with internal stakeholders in issue resolution* Knowledge of Microsoft Office and expertise of MS Excel* Bring the miracles of science to life alongside a supportive, future-focused team.* Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.* Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.* Drive process improvement and innovation in partnership with a motivated and supportive team.**Pursue progress, discover extraordinary**Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.Diversity und Inklusion sind in den Grundwerten von Sanofi verankert und spiegeln sich in unserer Arbeitsweise wider. Wir respektieren die Vielfalt unserer Belegschaft in Hinsicht auf ihre Herkunft, Erfahrungen und Lebensweisen. Wir erkennen die Bereicherung, die diese Vielfalt birgt, und fördern Inklusion sowie

eine Arbeitsumgebung, in der diese Unterschiede sich weiter entwickeln können, zur Stärkung des Lebens unserer Mitarbeiter, Patienten und Kunden. #J-18808-Ljbffr

About the Job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Some of the activities that we are handling are inclusive but not limited to Master Data Management, Sales Orders Management, Requests and Disputes Management, Credit Risk and Credit Data Management, Cash Application and Receivables Management, and others where these operations are critical for customers & patients products fulfilment, accurate accounting, generating cash flow, as well as customer satisfaction. Main Responsibilities Deliver cash application and receivables management services as per their respective Service Level Agreements (SLAs)

Manage incoming payments

Perform clearing of AR, analyse discrepancies, execute securitization program and factoring

Address operational issues and follow through to resolution in an effective and timely manner

Deliver operational KPIs and comply with Sanofi policies and guidelines

Participate in continuous improvement initiatives

Secure invoice booking & revenue recognition, perform AR monthly closing and reporting services to the in-scope activities (for any transitioning activity) within SBO perimeter as per their respective Service Level Agreements

Monitor SD/FI interface and ensure invoices are booked correctly

Generate & book non-Trade invoices

Ensure revenue recognition (Trade & non-Trade) and related accounting accruals

Analyse AR ageing reports, recommend bad debts reserves and post entries

Participate in month end closure activities: reconcile AR postings with GL, analyse & resolve discrepancies, post adjustment entries

Prepare month end and ad-hoc reports for revenue and AR analysis

Contribute to periodic reviews and definition of revenue recognition accounting scheme

Contribute to Credit Committee and/or O2C Governance

The Cash Application and Receivables team works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and other front line teams

About You Minimum Qualifications: Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Accounting/Finance/Business or equivalent

2+ years of relevant working experience in the Finance/Accounting sector or previous working experience in a shared services environment is an added advantage especially in a pharmaceutical environment

Working experience with SAP, specifically FICO is preferred, SAP Application Interface framework modules

Able to give advice or guide junior colleagues when needed

Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset

Ability to interact with internal stakeholders in issue resolution

Knowledge of Microsoft Office and expertise of MS Excel

Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team.

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.

Drive process improvement and innovation in partnership with a motivated and supportive team.

Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

#J-18808-Ljbffr

**_About the Job_**
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.
Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.
Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.
We offer a diverse and dynamic environment that's growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope.
**Main Responsibilities**
+ Manage cash application, receivables, and revenue recognition in line with SLAs and policies
+ Monitor AR ageing, perform collections & dunning, and recommend bad debt reserves
+ Handle month-end closing, reconciliations, reporting, and revenue analysis
+ Collaborate with Customer Service, Finance, Treasury, and other teams to resolve issues and improve processes
+ Support credit committee and O2C governance with insights, analysis, and reporting
+ Ensure strong compliance with SoX, VAT/legal, internal controls, and audits
+ Lead or support continuous improvement initiatives, system rollouts, and process standardization
+ Provide people management support: workload allocation, development, performance reviews, and creating a positive team culture
+ Partner with internal and external stakeholders to deliver business requirements, manage risks, and enhance customer experience
**_About You_**
+ Bachelor's degree or higher in Accounting, Finance, Business, or related field
+ 5+ years of experience in Finance/Accounting, ideally in shared services; pharma industry background is a plus
+ 2+ years of people management experience
+ Excellent English and Japanese communication skills (written & verbal)
+ Strong knowledge of accounting and credit principles, systems, and procedures
+ Experience with SAP (FICO preferred); exposure to OCR, case management tools, KPI reporting, and shared services technologies is an advantage
+ Proficiency in Microsoft Office, with advanced Excel and PowerPoint skills
+ Strong analytical, problem-solving, and reasoning skills; detail-oriented and structured thinker
+ Collaborative team player with an end-to-end mindset, able to work in a matrix environment
+ Self-motivated, mature, and able to work independently
+ Lean/Six Sigma exposure or equivalent is desirable
**_Why Choose Us?_**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.
+ Drive process improvement and innovation in partnership with a motivated and supportive team.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (

Cash Application, Receivables & Revenue Management Team Lead page is loaded# Cash Application, Receivables & Revenue Management Team Leadlocations:

Petaling Jayatime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: November 14, 2025 (30+ days left to apply)job requisition id:

R ***About the Job***Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope.**Main Responsibilities*** Manage cash application, receivables, and revenue recognition in line with SLAs and policies* Monitor AR ageing, perform collections & dunning, and recommend bad debt reserves* Handle month-end closing, reconciliations, reporting, and revenue analysis* Collaborate with Customer Service, Finance, Treasury, and other teams to resolve issues and improve processes* Support credit committee and O2C governance with insights, analysis, and reporting* Ensure strong compliance with SoX, VAT/legal, internal controls, and audits* Lead or support continuous improvement initiatives, system rollouts, and process standardization* Provide people management support: workload allocation, development, performance reviews, and creating a positive team culture* Partner with internal and external stakeholders to deliver business requirements, manage risks, and enhance customer experience***About You*** Bachelor’s degree or higher in Accounting, Finance, Business, or related field* 5+ years of experience in Finance/Accounting, ideally in shared services; pharma industry background is a plus* 2+ years of people management experience* Excellent English communication skills (written & verbal); additional languages such as Japanese is a plus* Strong knowledge of accounting and credit principles, systems, and procedures* Experience with SAP (FICO preferred); exposure to OCR, case management tools, KPI reporting, and shared services technologies is an advantage* Proficiency in Microsoft Office, with advanced Excel and PowerPoint skills* Strong analytical, problem-solving, and reasoning skills; detail-oriented and structured thinker* Collaborative team player with an end-to-end mindset, able to work in a matrix environment* Self-motivated, mature, and able to work independently* Lean/Six Sigma exposure or equivalent is desirable* Bring the miracles of science to life alongside a supportive, future-focused team.* Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.* Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.* Drive process improvement and innovation in partnership with a motivated and supportive team.# Pursue *progress*, discover *extraordinary*Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our

and check out our Diversity Equity and Inclusion actions at ! #J-18808-Ljbffr

Are you ready to redefine customer excellence and lead with impact at RinggitPlus? We're on the hunt for a dynamic Head of Operations to spearhead our Banking Operations and ignite exceptional customer experiences. If you’re a bold operational leader with a relentless customer-first drive, razor-sharp problem-solving skills, and a passion for transforming customer needs into reality, this is the career-defining role you’ve been waiting for. This isn’t just about overseeing operations, it’s about thriving in a high-energy FinTech environment, mastering strategic planning, and streamlining processes to deliver unparalleled customer satisfaction. As the operational heartbeat of Malaysia’s customer-obsessed FinTech leader, you’ll shape the future of finance with us. Your Day-to-Day

Ignite & Empower Teams: Take the helm of three dynamic teams(Fulfilment, Campaigns, and Customer Service) fostering collaboration, unlocking their potential, and inspiring excellence in every action. Redefine Customer Success: Be the driving force behind customer-first initiatives, ensuring every operational choice elevates the customer experience to new heights. Orchestrate Flawless Campaigns: Mastermind operational workflows for cutting-edge campaigns, from prelaunch strategy to seamless execution. Streamline processes, oversee reporting and billing, and deliver insightful post-campaign analysis to fuel success. Pioneer Operational Brilliance: Design innovative processes that supercharge efficiency and customer satisfaction, safeguard business continuity, and set the gold standard for operational excellence in Malaysia’s leading FinTech. What You Have

Hard Skills: Minimum 5 years of operations management experience, thriving in high-energy, fast-paced environments where adaptability and impact are key Outstanding written, verbal, interpersonal, and presentation skills, with the ability to inspire and influence diverse stakeholders. Demonstrated success leading and empowering cross-functional teams, seamlessly managing both remote and in-office talent to drive results. Strong background in campaign or marketing operations, with a knack for orchestrating end-to-end workflows and delivering measurable success (highly preferred) Soft Skills Blends sharp analytical thinking with tactical execution, turning big-picture strategies into impactful realities Fueled by a deep passion for solving customer challenges, ensuring every decision enhances their experience. Thrives in fast-paced settings, delivering results with precision and efficiency under pressure. Strikes a balance between disciplined process adherence and creative solutions that push boundaries. Anticipates future needs, optimizes for sustainable growth, and strategizes with foresight. Communicates decisions and ideas with clarity and conviction, inspiring teams and stakeholders alike. Why Join Us?

If this sparks a fire in you and you know with an itching desire to lead with relentless customer focus, ignite operational brilliance, and thrive in a whirlwind of innovation and impact then this is your moment. Join us at RinggitPlus and let’s redefine what’s possible together. We can’t wait to meet you!

#J-18808-Ljbffr

Senior Specialist Banking Operations - Payment Asia

Possess in-depth knowledge of Banking Operations, specifically with respect to Payment transaction and investigations. Detailed knowledge of Payment process, Investigations & understanding the associated risks. Responsible for the processing settlement of all domestic and cross-border international payment and remittance services and booking to the bank core system. Process and approve transactions within the delegated authority. In-depth knowledge and keep up to date with governing rules such Anti Money Laundering Guidelines and screenings, Sanction Regulations, and any other related policies that may come into effect from time to time, industry standard, internal bank policies, local and international landscape. Assumes full responsibility for daily activities to ensure that transactions are processed timely, accurately, efficiently and within the prescribed authorized limit. Responsible in the day-to-day operations – with an efficient and effective, to ensure that the productivity standards are duly met. Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control measures. Support and assist the Team Lead / Team Head / Management in managing operational risk within the respective teams to avoid operational / reputational losses. Follow and support the process relating to controls, productivity, and service enhancement. Identify and escalate issues to Team Lead / Team Head where attentions and senior intervention is required. Well communicate with team members and work together as a team. Provide, monitor, track and evaluate transaction volumes, key controls, functional checks and provide daily / weekly / monthly analysis as appropriate to Team Lead / Team Head / any other unit. Participate in system testing to implement global strategy and fulfil business needs as and when required. Supports Team Lead, Team Head and Head of Operations in all initiatives for the betterment of the organization. Perform any other duties which may be assigned from time to time from Team Lead / Team Head / Head of Operations. Responsible to ensure personal performance are within department’s target range / acceptable level. Key activities: Key Performance Indicator (KPI) includes: Productivity standards (volume, efficiency rate, accuracy rate, customer service standards, etc.). Operational risk management (errors, losses, lapses in policy and procedures, etc.). Process enhancements / initiatives with measurable ROI. Support new initiatives / migrations / projects. Formal education: University degree / diploma / tertiary education Specialist knowledge (work experience, further qualification): Sound working knowledge of national and international transaction management. At least

5 years or more of working experiences

with Banking Operations, especially Payment and Investigations. Familiar with business principles, operating guidelines, and standard rules would be an advantage. Familiar with Compliance, Sanction and Regulatory policies. Analytical Skills. Additional Criteria Proficient in English language – both written and spoken. Knowledge of

Mandarin language

would be an added advantage. Advance knowledge of Banking Operations – payment environment is preferred. Proficient use of MS Office Suite. Knowledgeable of CoBa’s system / applications would be beneficial. Flexibility to shift-work if required. Willing to learn new things. Characteristics Carry positive attitude. Passionate about the role, high self-drive, hardworking, self-motivated and team player. Ability to work independently with minimal supervision. Capable of working effectively under pressure as well as meet given deadlines. Good interpersonal and communication skills. Meticulous and detail orientated. Support fair working environment. Equal Employment Opportunity: Commerz Global Service Solutions (CGSS) is an equal opportunities employer and welcomes applications from qualified candidates.

#J-18808-Ljbffr