39 Care Associate jobs in Malaysia

Responsibilities

• Provide personalised client service of the highest level
• Handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions and unintentional disconnects
• To introduce and educate the customer of the self service/automated banking channels and help them use the services extensively
• Maintain prescribed quality levels and to convey right information to the customers and avoid mis-selling and complaints
• Building positive rapport with different types of clients over the phone
• Take appropriate actions to effectively control a phone call
• Apply the proper phone etiquette to satisfy various client situations

• Educating client about the products and service offered
• Probed & identify financial needs on service calls and pitch relevant solutions in line with client charter.
• Ensure that S2S offer is pitched on at least 70% of eligible calls.
• Ensure all sales pitches are made without no mis-selling
• Additional point for Sales Palette markets – Use S2S palette to identify eligibility and register dispositions for analysis
• To achieve set Hot Leads production target if applicable
• Ensure continuous improvement in Productivity to the standards prescribed from time to time
• Support ongoing initiatives to enhance cross sell opportunities

• To attend the prescribed training sessions and improve the product knowledge and phone skills consistently
• Responsible to satisfy client and maintain good image/reputation for the organization
• Update the existing databases with changes and the status of existing / prospective clients
• Arrange for dispatch of products, information packages, brochures et al to clients enter text.

• Collaborate with the team members to achieve the common objective
• Display time flexibility towards shifts as per floor requirements
• Adhere to the work schedule as per assigned

• To keep updated on product/ workflow procedures & ensure full compliance with operational risks/ control
• Ensure fulfillment of role that obligations to prevention of money laundering under the Group Policy and Standards and under local laws and regulations are complied with
• Ensure processing and decision making are compliant with Departmental Operating Instructions and within the timelines and accuracy standards specified
• Uphold the values of the group & company at all times
• Ensure compliance with all applicable rules / regulations and company group policies.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

• Any Graduate or SPM would be Minimum education qualification.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative will develop long term relationships with assigned customers and key stakeholders. This role will liaise between customers and cross functional internal teams to ensure the timely and successful delivery of orders according to customer needs.

1. Demonstrate and foster Oliver Core Values
2. Receive and process customer orders while screening information for accuracy and completeness within 24hr of receiving
3. Acknowledge customer orders within 48 hours
4. Work closely with Specification Review and Development/Process Engineering to review and improve customer specifications
5. Follow up, escalate risks and potential problems with customer orders and parts to the appropriate team members in manufacturing, process engineering, production planning, pre-production areas, etc.
6. Prepare customer price quotations (requests), sample requests, order status information and facilitate other customer requests in an expeditious manner and to the standards set forth by management
7. Monitor customer orders throughout the manufacturing process, advising customers, Sales, and Operations of any significant delays and provide alternatives to ensure customer expectations are fulfilled
8. Consistently apply pricing and fees according to company policy to ensure high levels of service and revenue
9. Forecast and track key account metrics
10. Negotiate expedite fees and scheduling deviations requests for rushed deliveries
11. Work closely with planning and manufacturing to determine realistic shipping dates and clearly communicate updated order acknowledgment to customers and updated internal systems as needed
12. Capture customer complaints and track in accordance with established practices and procedures
13. Coordinate internally to ensure timely specification reviews and other customer information requests
14. Work closely with Regional Sales Managers to coordinate internal information requests, technical information, and quotes.

4-year degree in Business related field, or comparable experience

2 years of related customer service, sales or account management experience, or equivalent combination of education and experience

1. Customer Orientation – ability to focus on the changing needs and wants of the customer
2. Strong teamwork and problem-solving skills
3. The ability to develop, maintain and strengthen partnerships with others inside or outside the organization
4. Able to work independently or as a member of a team; must be organized and meet deadlines in stressful situations
5. Strong written and verbal communication skills
6. Ability to maintain positive relationships within a team environment; working well with people across the organization to gather information, make decisions, and recommendations to drive improvement
7. Ability to deal with a variety of interpersonal styles and personalities in an appropriate and diplomatic manner

1. Strong Microsoft Office skills and experience with CRM, ERP, and business applications
2. Demonstrated ability to follow through on details and enter data into computer systems, CRM, ERP quickly and accurately

1. Proven ability to manage multiple projects at a time while paying strict attention to detail
2. Excellent learning and presentation skills

1. 4-year degree in Business Administration, Management, Marketing or related field
2. 4-6 years of related customer service, sales or account management experience, supervisory experience

1. All duties and responsibilities of Customer Care Representative
2. Maintain a trusted advisor relationship with key or global accounts and customer stakeholders
3. Experience in managing Vendor Managed Inventory programs and Kanbans
4. Work closely with the Lead Customer Care Representative and Manager to assist in training of new hires and assist in process improvement
5. Consistently exceed expectations with effective communication/listening skills
6. Strong business acumen, identify and grow opportunities within the territory and collaborate with the sales team to ensure growth attainment

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10lbs.

Ability to travel to customer facilities, plant locations and trade shows when necessary.

COMPANY DESCRIPTION

The Salvation Army, Children and Youth Group - Gracehaven is a residential home for children and youths who require care, protection and rehabilitation due to risk behaviours and a lack of parental supervision.

We aim to help children and youths reintegrate back into their family and society through an array of holistic programmes and activities specially designed to cater to the well being of each individual person. At Gracehaven, a team of professionally trained social workers work towards building holistic and individualized care plans that are tailored to meet each person's needs.

DESIGNATION : Residential Care Associate / Youth Work Associate (Night)

RESPONSIBILITIES

About the Job

• This is a Singapore-based role.
• The Residential Care Associate / Youth Work Associate (Night) is part of a care team and is responsible for engaging residents in holistic and meaningful activities, providing residents with direction, guidance and supervision in daily activities and acting as a positive role model.

Key Responsibilities

• Feedback to the social workers, assistant manager and manager on the residents' progress and needs through proper recording in communication logs and other reports.
• Support the residents in their routine care needs by ensuring:
• School readiness - plan and facilitate various daily living activities such as preparing breakfast, distribution of pocket money, transportation to schools, etc.
• Timely bedtime and dismissal for school
• Timely medical needs are met - care of the daily needs of residents, including ensuring safety and adherence to SOPs. This can include bringing residents out for medical attention where needed or supporting residents who are emotional at night.
• Journey and guide children and young persons going through trauma experiences and supporting them by building up resilience together with multi-disciplinary team.
• Mentor residents to respect guidelines, behavior expectations, develop moral character, and civic duty.
• Responsible for preventing abuse of residents by adhering to all policies and procedures.

Job Requirements

• Able to work on rotational weekends and public holidays
• Keen to work in children and youth sector
• A good communicator
• Work in collaboration with the team

QUALIFICATIONS

For Youth Work Associate position:

• At least a diploma, preferably in Youth Work, Social Services, Social Work, Psychology, Counseling, Nursing, Events Management, Community Development, Outdoor and Adventure Learning
• Enrolled Nurse, Student Care Teachers or any other relevant experiences working with children and youth are welcome to apply.

For Residential Care Associate position,

• Minimum GCE "N" Level
• WSQ Certificate in Student Care or Youth Care
• ITE Approved programme on Student and/or Youth Care

OTHER INFORMATION

Working Hours

Under normal circumstances the hours of duty will be as follows:

Night Shift : 10 pm - 7am

A work schedule will be planned by the Manager for shifts

Working Location

The Salvation Army, Gracehaven Children's Home

3 Lorong Napiri Singapore

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at ):

• a) the processing of this employment application;

• b) the administration of the employment with TSA; and

• c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

COMPANY DESCRIPTION

The Salvation Army in Malaysia is in the business of changing lives. Since 1938, we have been serving the underprivileged community in Malaysia without discrimination.

Today, The Salvation Army in Malaysia has a comprehensive network of social services to meet a wide range of needs in our community. We provide residential homes for children and the elderly, hostels, family support services, daycares, tuition centres, a refugee help centre and emergency relief services in times of crisis.

Website:

DESIGNATION : Residential Care Associate (Night)

RESPONSIBILITIES

JOB OVERVIEW:

In ensuring that a safe, warm and caring environment is maintained, the Residential Care Associate (RCA) should be observant and attentive to the needs of the residents. A holistic care approach should be adopted in meeting the physical, educational, social, emotional and spiritual needs of the residents.

DUTIES AND RESPONSIBILITIES

Physical Care

1. Ensure proper handover of keys, resident muster and necessary follow-up actions with RCA of prior shift and the RCA of the next shift

1. Be updated with any critical information by reading the Communication Daily Logbook and ensure follow-up actions as necessary and needed are being carried out

2. Secure the Home properly by checking and ensuring that the windows, doors, gates of the Home that needed to be locked are tended to promptly and take preventive measures with regard to overall security of the Home

3. Conduct hourly patrols of the Home during the night to ensure all residents are asleep in maintaining a safe and secure environment at night (frequency of patrols may increase as and when the need arises)

4. Record and report any suspicious incidents to the Superintendent as soon as possible

5. Record hourly observations and actions taken in the Communication (Night) Logbook to ensure that the Home is well supervised

6. Attend to medical emergency of residents and accompany them to seek medical treatment, and record such emergency in the Communication (Night) Logbook and feedback from doctors in the Medical Record Book

7. Provide basic health care for minor problems e.g. small cuts and ensure that medicines prescribed by doctors are given to children are in correct dosage and right time. All medication given to the children should be recorded in the Medication Book. Any basic health care given to the children should be recorded in the Communication Daily Log Book so that other staff are informed.

8. Ensure that designated residents wake up on time

9. Ensure that breakfast for residents is prepared and served at designated time and in accordance to the menu prescribed and approved by the Superintendent

10. Be vigilant at all times and ensure environment is safe at all times

Educational Support

1. Ensure children attend school, in-house and outside tuition programmes punctually

2. Support and see to the needs of residents who are studying at night due to their preparation of school examinations

Social/Emotional/Spiritual Care

1. Help to develop good manners among the children. Children must be polite towards relatives, staff and visitors and towards each other.

2. Be sensitive to the emotional welfare of the children and report to the Superintendent when any child seems unduly withdrawn, aggressive, etc. or is displaying signs of keep or prolonged emotional upset

3. Maintain a reasonable level of discipline and encourage positive behaviours while ensuring the house rules are being complied by the children

Care of Building/Property

17. Help to maintain high standard of cleanliness and tidiness in the Home and work alongside the children during their morning house chores schedules

1. Report and provide feedback on any general repairs and maintenance requirements in the Home to the Superintendent

Other Duties

19. Record any events of importance in the Communication (Night) Log Book according to the requirements outlined in the Book

1. Report to the Superintendent on: a. Important matters regarding the child's welfare b. Needs and requirements for each section of the Home c. Serious disciplinary matters i.e. bullying, stealing, absence without permission from the home or school, children not complying with house rules, etc.

2. Participate in staff meetings as required by Superintendent

3. Provide constructive feedback and recommendations to management to enable best practices and service excellence to be upheld in the Home

QUALIFICATIONS

• Candidates must possess at least SPM level

• Passionate in child care services

• Good teamwork and interpersonal skills

• Able to work on shift

• Must able to drive manual van

• Possess a valid driving license with excellent and safe driving

Job ID: 38752

Location: Bukit Jalil KL, MY

Area of interest: Customer Services

Job type: Fixed Term Worker

Work style: Office Working

Opening date: 5 Sept 2025

Job Summary

We are seeking a dedicated and customer-focused Client Care Associate to join our Singapore Contact Centre team. This role involves providing exceptional support to our clients and you will be responsible for addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Job Responsibilities

• Handle incoming client inquiries and provide prompt, accurate, and professional responses.
• Resolve client issues efficiently, ensuring a positive client experience.
• Maintain detailed and accurate records of client interactions and transactions.
• Collaborate with team members and other departments to resolve complex client issues.
• Stay updated on product knowledge, company policies, and procedures to provide informed assistance.
• Adhere to the contact centre's standards and protocols to ensure compliance and quality service.
• Educating client about the products and service offered.
• Probed & identify financial needs on service calls and pitch relevant solutions in line with client charter.
• Ensure that offer is pitched on at least 70% of eligible calls.
• Ensure all sales pitches are made without no mis-selling.
• Additional point for Sales Palette markets – Use S2S palette to identify eligibility and register dispositions for analysis.
• Ensure continuous improvement in Productivity to the standards prescribed from time to time.
• Support ongoing initiatives to enhance cross sell opportunities.

Job Requirements

• Excellent communication skills in both written and verbal form.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Flexibility to work in a 24/7 shift environment, including weekends and public holidays.
• Proficiency in using contact centre software and other relevant technology.
• Customer service experience, preferably in a contact centre environment, is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long ter

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

1. SYSTEM DATABASED

2. Engages in superior customer service by making information readily available.

3. Registration for new and existing customer.
4. Maintain an up-to-date customer database by entering customer profile details.
5. Working with the sales team to develop targeted sales strategies.
6. Creating and presenting sales performance reports daily, monthly and yearly.
7. Maintain financial accounts by processing customer/ patient adjustment payment.
8. Collect cash and handle credit card transactions to process payments for purchase.

9. Ensure work area including shelves and aisles are neat and tidy.

10. APPOINTMENT

11. Assist in scheduling customer appointment.

12. Helping in reconfirm with customer after book appointment.

13. Manage large amounts of incoming call.

14. SOCIAL MEDIA

15. Answers questions from customer.

16. Recommend potential product and package or service to customer by collecting customer information and analyzing customer needs.
17. Creates a plan for gaining customers and then retaining them.

RESPONSIBILITY:

• Responsible for day-to-day customer service matters.
• To execute ad-hoc duties when required.
• Provide administrative support function to the company.
• Maintain and update filing, inventory, mailing, and database systems.
• To assist the sales team of the database system.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1, RM2,200.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person

About Us

The Salvation Army in Malaysia is in the business of changing lives. Since 1938, we have been serving the underprivileged community in Malaysia without discrimination.

Today, The Salvation Army in Malaysia has a comprehensive network of social services to meet a wide range of needs in our community. We provide residential homes for children and the elderly, hostels, family support services, daycares, tuition centres, a refugee help centre and emergency relief services in times of crisis.

Job Description

To assist the Senior RCA in the following tasks:-

1. Supervise all activities according to the Home timetable and support the children in their daily activities.
2. Take a special interest in the children in the Home by acting as a good role model, befriending and encouraging them.
3. Maintain good discipline at all times and report any serious disciplinary matters.
4. Provide the Superintendent with regular updates on the progress of the children so that any reports produced will be as full and accurate as possible.
5. Record daily events/activities/ behaviour incidents and other important events in the daily log book.
6. Be responsible for arranging hospital, medical and dental appointments for the residents.
7. Ensure that the children's diet and eating habits are acceptable.
8. Ensure that all children have adequate and suitable clothing.
9. Ensure that the daily menu is followed closely and that food is served nutritiously. Ensure that all utensils and the kitchen area are kept clean.
10. Responsible for the stock check and proper rotation of food in the storeroom area and storing them in the designated storerooms and keeping track of the food's expiration date.
11. Assist in the regular checking of the children's bedroom and living area, ensuring they are clean and tidy and giving advice when necessary.
12. Assist in fund-raising projects and special events eg. Flag Day, Open Day, Christmas Kettling, Christmas Day Dinner, etc.
13. Attend and contribute to staff meetings/reviews of children and care plans as requested by Superintendent.
14. As directed by the Superintendent, attend training and development workshops/courses.
15. Assume responsibility for the Home, in the absence of the Superintendent.
16. Adhere to centre policy on confidentiality
17. Undertake any other assignments as directed by the Superintendent.

Qualifications

Qualifications

• Min qualification SPM
• Keen to work with children and youth
• Possess positive social interaction skills
• Able to Multitask
• Flexible working hours and working on weekends/public holidays is expected
• Must be able to drive a car and van

Skills

Support Service To Children And Youths

Job Summary
We are seeking a dedicated and customer-focused Client Care Associate to join our Singapore Contact Centre team. This role involves providing exceptional support to our clients and you will be responsible for addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Job Responsibilities

• Handle incoming client inquiries and provide prompt, accurate, and professional responses.
• Resolve client issues efficiently, ensuring a positive client experience.
• Maintain detailed and accurate records of client interactions and transactions.
• Collaborate with team members and other departments to resolve complex client issues.
• Stay updated on product knowledge, company policies, and procedures to provide informed assistance.
• Adhere to the contact centre's standards and protocols to ensure compliance and quality service.
• Educating client about the products and service offered.
• Probed & identify financial needs on service calls and pitch relevant solutions in line with client charter.
• Ensure that offer is pitched on at least 70% of eligible calls.
• Ensure all sales pitches are made without no mis-selling.
• Additional point for Sales Palette markets – Use S2S palette to identify eligibility and register dispositions for analysis.
• Ensure continuous improvement in Productivity to the standards prescribed from time to time.
• Support ongoing initiatives to enhance cross sell opportunities.

Job Requirements

• Excellent communication skills in both written and verbal form.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Flexibility to work in a 24/7 shift environment, including weekends and public holidays.
• Proficiency in using contact centre software and other relevant technology.
• Customer service experience, preferably in a contact centre environment, is an advantage.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long ter

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.