3,592 Call Center jobs in Malaysia

Call Center Agent

Subang Jaya, Selangor MediExpress (Malaysia) Sdn Bhd

Posted 2 days ago

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Job Description

Overview

Direct message the job poster from MediExpress (Malaysia) Sdn Bhd

Offer: Basic Salary: RM2200 + OT + Allowances. Allowance range from RM660 - RM1000. Fresh Graduates Encouraged to Apply. Contract 6 Months (renewable/permanent) based on performances. Able to start IMMEDIATELY!

Responsibilities
  • Handle customer inquiries/requests promptly and professionally via calls, email, and WhatsApp
  • Update and maintain customer interactions in the CRM system
  • Meet service targets (SLA) for call answering and productivity
  • Resolve customer complaints tactfully and escalate to Team Leader when required
  • Share customer feedback with Team Leader for service improvement
  • Follow up on tasks assigned by Team Leader (e.g., follow up calls, follow up cases, etc)
  • Maintain good working relationships with team members and business partners
Qualifications
  • With/without experience – training will be provided
  • Basic skills in Word, Excel, PPT, WPS (training will be provided)
  • Good communication, team coordination, and willingness to learn
  • Cheerful personality, positive attitude, and good understanding of operations (TPA/Insurance) will be an added advantage
Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Industries: Hospitals and Health Care

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Call Center Agent

Subang Jaya, Selangor MediExpress (Malaysia) Sdn Bhd

Posted 1 day ago

Job Viewed

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Job Description

Overview

Direct message the job poster from MediExpress (Malaysia) Sdn Bhd Offer: Basic Salary: RM2200 + OT + Allowances. Allowance range from RM660 - RM1000. Fresh Graduates Encouraged to Apply. Contract 6 Months (renewable/permanent) based on performances. Able to start IMMEDIATELY! Responsibilities

Handle customer inquiries/requests promptly and professionally via calls, email, and WhatsApp Update and maintain customer interactions in the CRM system Meet service targets (SLA) for call answering and productivity Resolve customer complaints tactfully and escalate to Team Leader when required Share customer feedback with Team Leader for service improvement Follow up on tasks assigned by Team Leader (e.g., follow up calls, follow up cases, etc) Maintain good working relationships with team members and business partners Qualifications

With/without experience – training will be provided Basic skills in Word, Excel, PPT, WPS (training will be provided) Good communication, team coordination, and willingness to learn Cheerful personality, positive attitude, and good understanding of operations (TPA/Insurance) will be an added advantage Employment details

Seniority level: Entry level Employment type: Full-time Industries: Hospitals and Health Care

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Call Center Agent (Banking)

Kuala Lumpur, Kuala Lumpur Career International 科锐国际

Posted 9 days ago

Job Viewed

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Job Description

Overview

As a Junior Banking Customer Service Representative, you will serve as the first point of contact for our valued customers. Your role is to deliver exceptional service, address inquiries, resolve issues, and promote our banking products and services with professionalism and care.

Responsibilities
  • Provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking-related inquiries.
  • Stay up to date on banking products and services to guide customers toward solutions that align with their financial goals.
  • Resolve customer issues promptly and effectively to ensure satisfaction and long-term retention.
  • Accurately document customer interactions and transactions while maintaining strict confidentiality and data security.
  • Adhere to all banking regulations and internal policies to uphold the integrity and security of customer accounts.
  • Collaborate with team members to meet customer service targets and deliver seamless support.
Qualifications
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced, customer-focused environment.
  • Familiarity with banking products and services is a plus.
  • Prior experience in customer service or call center roles preferred.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • Business Consulting and Services

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Call Center Agent (Banking)

Kuala Lumpur, Kuala Lumpur Career International 科锐国际

Posted 8 days ago

Job Viewed

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Job Description

Overview

As a Junior Banking Customer Service Representative, you will serve as the first point of contact for our valued customers. Your role is to deliver exceptional service, address inquiries, resolve issues, and promote our banking products and services with professionalism and care. Responsibilities

Provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking-related inquiries. Stay up to date on banking products and services to guide customers toward solutions that align with their financial goals. Resolve customer issues promptly and effectively to ensure satisfaction and long-term retention. Accurately document customer interactions and transactions while maintaining strict confidentiality and data security. Adhere to all banking regulations and internal policies to uphold the integrity and security of customer accounts. Collaborate with team members to meet customer service targets and deliver seamless support. Qualifications

Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced, customer-focused environment. Familiarity with banking products and services is a plus. Prior experience in customer service or call center roles preferred. Seniority level

Entry level Employment type

Full-time Job function

Customer Service Industries

Business Consulting and Services

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Call Center

Kuala Lumpur, Kuala Lumpur Xtend Services Sdn. Bhd.

Posted 10 days ago

Job Viewed

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Job Description

Overview

Join to apply for the Call Center role at Xtend Services Sdn. Bhd. .

Qualifications
  • Working experience is not necessary as training will be provided
  • Overtime and shift allowances
  • Annual leave 14 days per annum
  • Shift allowance and overtime
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • Technology, Information and Internet
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Call Center

Kuala Lumpur, Kuala Lumpur Xtend Services Sdn. Bhd.

Posted 10 days ago

Job Viewed

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Job Description

Overview Join to apply for the

Call Center

role at

Xtend Services Sdn. Bhd. .

Qualifications

Working experience is not necessary as training will be provided

Overtime and shift allowances

Annual leave 14 days per annum

Shift allowance and overtime

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Technology, Information and Internet

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Call center Service Coordinator -SEA

Danaher Life Sciences

Posted 2 days ago

Job Viewed

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Job Description

Overview

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.

In This Role, You Will Have The Opportunity To

Responsibilities
  • Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
  • Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
  • Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.

The Essential Requirements Of The Job Include

Qualifications
  • Education – Degree or equivalent in Business Administration/Engineering
  • Experience – At least 3 years’ experience in the same capacity in an international organization
  • Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.

Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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Call center Service Coordinator -SEA

Kuala Selangor, Selangor Danaher Life Sciences

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.

In This Role, You Will Have The Opportunity To

Responsibilities
  • Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
  • Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
  • Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.

The Essential Requirements Of The Job Include

Qualifications
  • Education – Degree or equivalent in Business Administration/Engineering
  • Experience – At least 3 years’ experience in the same capacity in an international organization
  • Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.

Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Call center Service Coordinator -SEA

Kuah, Kedah Danaher Life Sciences

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.

In This Role, You Will Have The Opportunity To

Responsibilities
  • Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
  • Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
  • Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.

The Essential Requirements Of The Job Include

Qualifications
  • Education – Degree or equivalent in Business Administration/Engineering
  • Experience – At least 3 years’ experience in the same capacity in an international organization
  • Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.

Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Call center Service Coordinator -SEA

Miri, Sarawak Danaher Life Sciences

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.

In This Role, You Will Have The Opportunity To

Responsibilities
  • Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
  • Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
  • Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.

The Essential Requirements Of The Job Include

Qualifications
  • Education – Degree or equivalent in Business Administration/Engineering
  • Experience – At least 3 years’ experience in the same capacity in an international organization
  • Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.

Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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