3,592 Call Center jobs in Malaysia
Call Center Agent
Posted 2 days ago
Job Viewed
Job Description
Overview
Direct message the job poster from MediExpress (Malaysia) Sdn Bhd
Offer: Basic Salary: RM2200 + OT + Allowances. Allowance range from RM660 - RM1000. Fresh Graduates Encouraged to Apply. Contract 6 Months (renewable/permanent) based on performances. Able to start IMMEDIATELY!
Responsibilities- Handle customer inquiries/requests promptly and professionally via calls, email, and WhatsApp
- Update and maintain customer interactions in the CRM system
- Meet service targets (SLA) for call answering and productivity
- Resolve customer complaints tactfully and escalate to Team Leader when required
- Share customer feedback with Team Leader for service improvement
- Follow up on tasks assigned by Team Leader (e.g., follow up calls, follow up cases, etc)
- Maintain good working relationships with team members and business partners
- With/without experience – training will be provided
- Basic skills in Word, Excel, PPT, WPS (training will be provided)
- Good communication, team coordination, and willingness to learn
- Cheerful personality, positive attitude, and good understanding of operations (TPA/Insurance) will be an added advantage
- Seniority level: Entry level
- Employment type: Full-time
- Industries: Hospitals and Health Care
Call Center Agent
Posted 1 day ago
Job Viewed
Job Description
Direct message the job poster from MediExpress (Malaysia) Sdn Bhd Offer: Basic Salary: RM2200 + OT + Allowances. Allowance range from RM660 - RM1000. Fresh Graduates Encouraged to Apply. Contract 6 Months (renewable/permanent) based on performances. Able to start IMMEDIATELY! Responsibilities
Handle customer inquiries/requests promptly and professionally via calls, email, and WhatsApp Update and maintain customer interactions in the CRM system Meet service targets (SLA) for call answering and productivity Resolve customer complaints tactfully and escalate to Team Leader when required Share customer feedback with Team Leader for service improvement Follow up on tasks assigned by Team Leader (e.g., follow up calls, follow up cases, etc) Maintain good working relationships with team members and business partners Qualifications
With/without experience – training will be provided Basic skills in Word, Excel, PPT, WPS (training will be provided) Good communication, team coordination, and willingness to learn Cheerful personality, positive attitude, and good understanding of operations (TPA/Insurance) will be an added advantage Employment details
Seniority level: Entry level Employment type: Full-time Industries: Hospitals and Health Care
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Call Center Agent (Banking)
Posted 9 days ago
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Job Description
Overview
As a Junior Banking Customer Service Representative, you will serve as the first point of contact for our valued customers. Your role is to deliver exceptional service, address inquiries, resolve issues, and promote our banking products and services with professionalism and care.
Responsibilities- Provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking-related inquiries.
- Stay up to date on banking products and services to guide customers toward solutions that align with their financial goals.
- Resolve customer issues promptly and effectively to ensure satisfaction and long-term retention.
- Accurately document customer interactions and transactions while maintaining strict confidentiality and data security.
- Adhere to all banking regulations and internal policies to uphold the integrity and security of customer accounts.
- Collaborate with team members to meet customer service targets and deliver seamless support.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced, customer-focused environment.
- Familiarity with banking products and services is a plus.
- Prior experience in customer service or call center roles preferred.
- Entry level
- Full-time
- Customer Service
- Business Consulting and Services
Call Center Agent (Banking)
Posted 8 days ago
Job Viewed
Job Description
As a Junior Banking Customer Service Representative, you will serve as the first point of contact for our valued customers. Your role is to deliver exceptional service, address inquiries, resolve issues, and promote our banking products and services with professionalism and care. Responsibilities
Provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking-related inquiries. Stay up to date on banking products and services to guide customers toward solutions that align with their financial goals. Resolve customer issues promptly and effectively to ensure satisfaction and long-term retention. Accurately document customer interactions and transactions while maintaining strict confidentiality and data security. Adhere to all banking regulations and internal policies to uphold the integrity and security of customer accounts. Collaborate with team members to meet customer service targets and deliver seamless support. Qualifications
Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced, customer-focused environment. Familiarity with banking products and services is a plus. Prior experience in customer service or call center roles preferred. Seniority level
Entry level Employment type
Full-time Job function
Customer Service Industries
Business Consulting and Services
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Call Center
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Call Center role at Xtend Services Sdn. Bhd. .
Qualifications- Working experience is not necessary as training will be provided
- Overtime and shift allowances
- Annual leave 14 days per annum
- Shift allowance and overtime
- Associate
- Full-time
- Customer Service
- Technology, Information and Internet
Call Center
Posted 10 days ago
Job Viewed
Job Description
Call Center
role at
Xtend Services Sdn. Bhd. .
Qualifications
Working experience is not necessary as training will be provided
Overtime and shift allowances
Annual leave 14 days per annum
Shift allowance and overtime
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Technology, Information and Internet
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Call center Service Coordinator -SEA
Posted 2 days ago
Job Viewed
Job Description
Overview
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.
In This Role, You Will Have The Opportunity To
Responsibilities- Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
- Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
- Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.
The Essential Requirements Of The Job Include
Qualifications- Education – Degree or equivalent in Business Administration/Engineering
- Experience – At least 3 years’ experience in the same capacity in an international organization
- Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.
Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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About the latest Call center Jobs in Malaysia !
Call center Service Coordinator -SEA
Posted 2 days ago
Job Viewed
Job Description
Overview
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.
In This Role, You Will Have The Opportunity To
Responsibilities- Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
- Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
- Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.
The Essential Requirements Of The Job Include
Qualifications- Education – Degree or equivalent in Business Administration/Engineering
- Experience – At least 3 years’ experience in the same capacity in an international organization
- Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.
Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
#J-18808-LjbffrCall center Service Coordinator -SEA
Posted 2 days ago
Job Viewed
Job Description
Overview
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.
In This Role, You Will Have The Opportunity To
Responsibilities- Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
- Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
- Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.
The Essential Requirements Of The Job Include
Qualifications- Education – Degree or equivalent in Business Administration/Engineering
- Experience – At least 3 years’ experience in the same capacity in an international organization
- Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.
Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
#J-18808-LjbffrCall center Service Coordinator -SEA
Posted 2 days ago
Job Viewed
Job Description
Overview
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Call Center Service Coordinator - SEAS for Beckman Coulter Diagnostics is responsible to address customers’ concerns with urgency and respect to ensure high quality service delivery in SEA-S (Singapore and Malaysia). This position is part of the Customer Support Team located in Malaysia and will be covering SEA-S (Singapore and Malaysia) remotely. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the SEA Call Center Team reporting to the Customer Support Manager, SEA. If you thrive in a multifunctional and fast paced role and want to work to build a world-class In-Vitro Diagnostics (IVD) organization—read on.
In This Role, You Will Have The Opportunity To
Responsibilities- Service Integration: Coordinate various services activities (Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system) to ensure comprehensive support is provided to clients.
- Resource Management: Identify and connect clients with our Service team and resources to meet their needs.
- Documentation and Reporting: Maintain accurate records of Service Contracts, Channel Partners inquiries, and Inventory management system.
The Essential Requirements Of The Job Include
Qualifications- Education – Degree or equivalent in Business Administration/Engineering
- Experience – At least 3 years’ experience in the same capacity in an international organization
- Required Skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.
Beckman Coulter Diagnostics supports flexible, remote working for eligible roles and is committed to providing enriching careers, irrespective of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
#J-18808-Ljbffr