2,342 Cafe Assistant jobs in Malaysia
Casual Catering Assistant - Bishop Road Primary School
Posted 3 days ago
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Overview
Casual Catering Assistant - Bishop Road Primary School. Pabulum Catering are now recruiting for a Casual Catering Assistant to help us deliver exceptional food experiences to our children in the Bishop Road Primary School. You will be based at St Charles Sixth Form College, but you must be flexible and willing to travel to support other schools in the North London area if needed (reasonable travel expenses will be paid when covering at other schools). In return we offer an excellent work life balance, support and a fantastic company culture for a business committed to providing healthy food to children. At Pabulum, you’re important; without our employees we wouldn’t be where we are today with such a strong, innovative, and constantly growing business. With over 120 sites across Southern England there’s plenty of opportunity for you to grow, learn and develop.
Responsibilities- Preparing our delicious food
- Serving our lovely customers and providing a fantastic service
- Working well as part of team
- Cleaning up after service
- Replenishing counters
- Working on the tills and completing paperwork
- Complying with Food Handling and Hygiene Standards
- Passionate about food
- A fantastic communicator who works well as part of a team
- Able to work under pressure
- An exceptional timekeeper and reliable
- Friendly and approachable
- Casual hours per week
- Term time only
- £12.21 per hour
- Monday to Friday
- Holiday pay
- NEST pension scheme
- Comprehensive Employee Assist Programme
- Excellent work/family life balance due to term time only contract
At Pabulum there are three basic ingredients for your role; The food – Here at Pabulum, we take our values so seriously that we put Education, Passion, Sensation, and Innovation forefront of everything we do. 94% of our food is freshly prepared on site every day, using 75% British produce and little or no frozen or processed foods. The people - Happy customers always come back for more, so we expect you to ensure they have an excellent customer experience. And you – We are recruiting for a Catering Assistant to join our positive and professional team.
Additional informationAs you will be working in Education, you must provide two employment/character references and we’ll also carry out an Enhanced DBS / Criminal Record Check as well (which we’ll pay for).
How to applyPlease apply online.
Job Reference: com/1109/ / /BU #PabulumCH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversit
#J-18808-LjbffrSales Assistant (Food Area-Sushi/ Cafe) - Aeon Bandaraya Melaka
Posted 2 days ago
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Job Description
Responsibilities
- Providing good service and friendly service to customers
- Give advice in terms of product
- Ensure the premise is in clean and orderly
- Attractive personality, energetic and positive behavior
- Only for serious applicant
- Have at least PMR / SPM
- Have an attractive personality and can communicate well
- Age 18 years and above
- Have a strong interest in retail
- Able to work in shifts, weekends and public holidays
- Applicants must be a Malaysian citizen & Permanent Resident status
- Able to work in AEON
- Medical facilities
- EPF
- SOCSO
- Annual bonus
- Increase in salary
- Further studies opportunity
- Training provided
- Uniform
- Rebate Scheme
Assistant Sales Manager - Catering & Events
Posted 3 days ago
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Job Description
+ Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets.
+ Support Director of Events in managing the day to day to ensure smooth team operations.
+ Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel.
+ Follows up on all enquiries.
+ Analyses historical and other statistical information.
+ Entertain clients with the object to secure business or strengthen ties when required.
+ Negotiate terms pertinent to the sale of conference and banqueting services.
+ Conduct site inspections and tour familiarizations.
+ Conduct client interviews.
+ Attends trade shows, exhibition to market & promote event spaces when required.
+ Establish leads from newspapers, magazines, relevant industry documents and follow up.
+ Maintain a regular pattern of sales calls.
+ Maintain regular contact with IHG regional hotels and Key Accounts Sales team networks.
+ Monitor competitor activities and use information when developing strategies.
+ Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business.
+ Assist in the co-ordination of conference sales/promotional events and activities.
+ Assist in the operation of banquet functions.
+ Issuance of Banquet Event Order & Group Resume on timely manner.
+ Liaise with Reservations on group room block and individual travellers reservations.
+ Conducts daily briefings and other meetings as needed to obtain optimal results.
+ Handles administrative works and keeps up-dated files on the following Conference matters including:
+ Past, present and future events.
+ Menus and beverage lists.
+ Finance.
+ Standards.
+ Personnel and Training.
+ Entertainment.
+ Meetings.
+ Other hotels Conference and Banqueting operations.
+ Projects.
+ Material and Equipment.
+ Miscellaneous.
+ Liaise with the Purchasing Manager for any purchases needed for the Events department.
+ Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department.
+ Monitors local competitors and compare their operation with his/her operation.
+ Solicits business and follow up on referrals and potential sales leads.
+ Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits.
+ Works with Manager in the preparation and management of the Department's budget.
+ Perform other duties as assigned.
**What We Need From You**
+ Bachelor's degree / higher education qualification / equivalent
+ Minimum of 1 years related experience or 2 years Sales & Marketing/ Events Operation experience including management experience, or an equivalent combination of education and experience.
+ Strong knowledge of local businesses and business trends required.
+ Must speak local language(s).
+ Other languages preferred.
**How Do I Deliver This?**
**We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG** **®** **hotels.**
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests.
+ **True Confidence** : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
+ **True Listening** : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
+ **True Responsiveness** : is about providing guests with what they need, and doing so in a timely and caring manner.
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Customer Service
Posted 1 day ago
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Job Description
Overview
Join to apply for the Customer Service role at Muhibbah Alliance Capital Sdn Bhd .
Base pay range and responsibilities are provided by Muhibbah Alliance Capital Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Job Responsibilities- SKILL:
- Good in Microsoft Excel, and Word.
- Wellcommunication skills, both written and verbal.
- Problem-solving abilities and attention to detail.
- A proactive attitude and willingness to learn.
- F3MALE
- RANGE: 20-35
- LANGUAGE: MALAY, ENGLISH
- Allowance Provided
- EPF / SOCSO / PCB
- Annual Bonus
- Annual Leave
- Associate
- Full-time
- Customer Service
Content notes: the listing includes multiple postings and dates for other roles; this refined description focuses on the Customer Service role at Muhibbah Alliance Capital Sdn Bhd and preserves the stated qualifications and benefits from the original content.
#J-18808-LjbffrCustomer Service
Posted 4 days ago
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Job Description
This job is all about helping customers! You'll answer their questions, solve problems, and build strong relationships. You might like this job because you enjoy making people happy and improving their experience with a brand.
- Customer Inquiry Management: Oversee the handling of customer inquiries through various channels, including phone, email, and social media. Ensure prompt and accurate responses to address customer needs and concerns.
- Issue Resolution: Act as a liaison between customers and internal departments to resolve issues effectively and efficiently. Take ownership of escalated cases and follow through to resolution, ensuring customer satisfaction.
- Relationship Building: Develop and maintain strong relationships with customers to foster loyalty and retention. Proactively engage with customers to understand their needs and preferences, providing personalized support and recommendations.
- Customer Feedback Collection: Gather feedback from customers through surveys, reviews, and other feedback channels. Analyze feedback to identify trends, pain points, and areas for improvement in products and services.
- Process Improvement: Collaborate with internal teams to streamline customer service processes and improve efficiency. Implement best practices and recommend system enhancements to enhance the overall customer experience.
- Training and Development: Provide training and support to customer service representatives to ensure they have the knowledge and skills to deliver exceptional service. Foster a customer-centric culture within the organization.
- Performance Monitoring: Monitor key performance indicators (KPIs) related to customer service, such as response time, resolution rate, and customer satisfaction scores. Track performance metrics and identify opportunities for improvement.
- Customer Engagement Initiatives: Develop and implement customer engagement initiatives, such as loyalty programs, customer appreciation events, and outreach campaigns. Strengthen relationships with customers and enhance brand loyalty.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including sales, marketing, and product development, to align customer service initiatives with business objectives. Share customer insights and feedback to inform strategic decision-making.
- Crisis Management: Handle customer complaints and escalations in a calm and professional manner, demonstrating empathy and a commitment to resolving issues. Manage crisis situations effectively to minimize negative impact on the brand.
- Upselling and Cross-Selling : Identify opportunities to upsell and cross-sell additional products or services to existing customers. Use a consultative approach to understand customer needs and recommend relevant offerings that add value and
- Qualification: At least Diploma or Bachelor's degree in Sales, Marketing, Business Administration or a related field
- Language: Fluent in English (Both Spoken and Written), Knowledge of Mandarin is highly desirable
- Proven experience in customer service management, with a focus on upselling and relationship building.
- Excellent communication and interpersonal skills.
- Strong sales understanding and ability to identify upselling opportunities.
- Ability to empathize with customers and address their needs effectively.
- Proficiency in CRM software and other customer service tools.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Leadership skills and ability to motivate and inspire a team.
- Commitment to delivering exceptional customer service and building long-term relationships.
Customer Service
Customer Relationship Management
Upselling
Detail Oriented
Data Analysis
Interpersonal Communications
Teamwork
Coordinating
Company Benefits Grab the deals!All staffs are eligible for special staff discounts!
Free ParkingFree parking is provided!
Incentive & BonusIncentive and yearly bonus provided depends on your performance!
Established in 2012, Puzzle Planet offers the best puzzle selections under one roof, reaching them to customers nationwide. Puzzle Planet is the main distributor of world-known puzzle brands like Pintoo, Heye, Wooden City, EWA, and IWAKO. From traditional cardboard puzzles, plastics 2D puzzles, to 3D puzzles, Puzzle Planet serves a wide variety of designs for house decoration or even as a gift! We also collaborated.
#J-18808-LjbffrCustomer Service
Posted 4 days ago
Job Viewed
Job Description
Job Summary:
Neo Livin is looking for an empathetic and customer-oriented individual to join our team as a Customer Service Representative. This role focuses on providing exceptional support to our customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. If you are a problem-solver with excellent communication skills and a passion for helping people, this is a great opportunity to be part of a dynamic e-commerce environment.
Key Responsibilities:
Customer Support:
- Respond to customer inquiries via email, live chat, and social media in a professional and timely manner.
- Assist customers with product information, order updates, and return/exchange requests.
- Resolve customer issues effectively, escalating complex matters to the relevant team when necessary.
Order Management:
- Monitor customer orders, ensuring accurate and timely updates on order status.
- Collaborate with the order fulfillment team to address and resolve delivery or logistics concerns.
- Assist with tracking and managing after-sales services, including warranties and assembly support.
Feedback Management:
- Collect and document customer feedback to improve the Neo Livin shopping experience.
- Identify recurring issues and suggest process improvements.
Knowledge Building:
- Stay updated on product features, promotions, and company policies to provide accurate information to customers.
- Participate in training sessions to enhance customer service skills and product knowledge.
Administrative Support:
- Handle basic administrative tasks, such as updating customer records and maintaining documentation of support tickets.
Qualifications:
Education:
- Minimum qualification of SPM (Sijil Pelajaran Malaysia) or equivalent.
Experience:
- No prior experience required; training will be provided. Experience in customer service or e-commerce is a plus.
Skills:
- Proficiency with computer systems, including Microsoft Office Suite and customer service tools.
- Excellent communication skills, both written and verbal, in English (additional languages are a bonus).
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and manage time effectively.
Personal Attributes:
- Friendly and empathetic with a customer-first mindset.
- Professional and approachable demeanor.
- Adaptable to a fast-paced environment and capable of handling changing priorities.
- Team player with a proactive attitude.
What We Offer:
- Competitive salary and benefits package.
- A positive working environment located at Common Ground Jaya One, Petaling Jaya.
- A 5-day workweek, including the flexibility of 4 days on-site and 1 day work from home.
- Opportunities for career growth and personal development.
- A collaborative team culture and supportive management.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and relevant skills. Applications can be submitted via the form on our website or emailed to with the subject line "Customer Service Application - (Your Name)."
Join us at Neo Livin and help revolutionize the furniture shopping experience!
Our Office Location (HQ) #J-18808-LjbffrCustomer Service
Posted 4 days ago
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Job Description
Perform close co-ordination with all concerned department and members of sales and Marketing teams.
Main Accountabilities- Answering incoming customer calls and e-mails on type of testing and other services required.
- Provide quotation to customers after consulting with the team.
Responsible for following instruction provided by the Admin manager/laboratory Manager. - Have good communication skills with the customer.
- Update the customer orders in sytem, including order tracking and update with customer.
- To uphold the good image of the Company at all time.
- To maintain good rapport with customers.
- Perform any other duties and assignments that maybe assigned from time to time.
- Fresh grad or minimum 1 year in Customer service industry is encouraged to apply.
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Customer Service
Posted 10 days ago
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Job Description
Job Summary:
Neo Livin is looking for an empathetic and customer-oriented individual to join our team as a Customer Service Representative. This role focuses on providing exceptional support to our customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. If you are a problem-solver with excellent communication skills and a passion for helping people, this is a great opportunity to be part of a dynamic e-commerce environment.
Key Responsibilities:
Customer Support:
- Respond to customer inquiries via email, live chat, and social media in a professional and timely manner.
- Assist customers with product information, order updates, and return/exchange requests.
- Resolve customer issues effectively, escalating complex matters to the relevant team when necessary.
Order Management:
- Monitor customer orders, ensuring accurate and timely updates on order status.
- Collaborate with the order fulfillment team to address and resolve delivery or logistics concerns.
- Assist with tracking and managing after-sales services, including warranties and assembly support.
Feedback Management:
- Collect and document customer feedback to improve the Neo Livin shopping experience.
- Identify recurring issues and suggest process improvements.
Knowledge Building:
- Stay updated on product features, promotions, and company policies to provide accurate information to customers.
- Participate in training sessions to enhance customer service skills and product knowledge.
Administrative Support:
- Handle basic administrative tasks, such as updating customer records and maintaining documentation of support tickets.
Qualifications:
Education:
- Minimum qualification of SPM (Sijil Pelajaran Malaysia) or equivalent.
Experience:
- No prior experience required; training will be provided. Experience in customer service or e-commerce is a plus.
Skills:
- Proficiency with computer systems, including Microsoft Office Suite and customer service tools.
- Excellent communication skills, both written and verbal, in English (additional languages are a bonus).
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and manage time effectively.
Personal Attributes:
- Friendly and empathetic with a customer-first mindset.
- Professional and approachable demeanor.
- Adaptable to a fast-paced environment and capable of handling changing priorities.
- Team player with a proactive attitude.
What We Offer:
- Competitive salary and benefits package.
- A positive working environment located at Common Ground Jaya One, Petaling Jaya.
- A 5-day workweek, including the flexibility of 4 days on-site and 1 day work from home.
- Opportunities for career growth and personal development.
- A collaborative team culture and supportive management.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and relevant skills. Applications can be submitted via the form on our website or emailed to with the subject line "Customer Service Application - (Your Name)."
Join us at Neo Livin and help revolutionize the furniture shopping experience!
Our Office Location (HQ) #J-18808-LjbffrCustomer Service
Posted 11 days ago
Job Viewed
Job Description
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Customer Service
Posted 14 days ago
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Job Description
Postal Code / State / Country
Postal Code / State / Country 75450, Melaka, Malaysia
Job DescriptionJob Responsibilities:
- Manage inquiries via Live chat, WhatsApp, calls, and email.
- Work with the operations team to ensure smooth booking processes.
- Serve as a liaison between customers and partners.
- Provide feedback to Management for system and process improvements.
- Oversee the entire email system template (incoming and outgoing).
- Suggest and initiate improvements to processes.
- Perform other tasks as assigned by your supervisor or Management.
Job Requirements:
- Bachelor’s degree or equivalent experience.
- Prior experience in customer service or operations.
- Experience handling inquiries across multiple channels (live chat, WhatsApp, calls, email).
- Strong communication skills (written and verbal).
- Highly organized and able to manage multiple tasks simultaneously.
- Collaborative team player who works well with operations, management, and partners.
- Detail-oriented, particularly with email templates and processes.
- Problem-solving mindset with a focus on customer satisfaction.
- Able to remain calm and manage escalations effectively.
- Proactive in suggesting improvements.
- Flexible to take on additional responsibilities.
- Industry knowledge or familiarity with booking processes is a plus.
- Ability to work both independently and as part of a team.