2,889 C C jobs in Malaysia

Overview

Moomoo MY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Client Relations Officer

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Please note: only short-listed candidates will be contacted. Thank you.

1. Client Engagement and Relationship Management
   • Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.
   • Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.
2. Sales & Business Development
   • Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.
   • Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.
3. Product and Service Customization
   • Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.
   • Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.
4. Market Analysis and Industry Knowledge
   • Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).
   • Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.
5. Reporting and Documentation
   • Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.
6. Ad-hoc duties
   • Any ad-hoc duties as assigned.

• Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.
• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.
• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.
• 5 working days per week
• Language proficiency in English & Chinese.
• Excellent communication, negotiation, and interpersonal skills. Good-looking computer literacy skills.
• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary +commission + shift allowance (if applicable).
• Fun loving and diverse work environment.
• Business casual work attire everyday.

Note: Please note that only short-listed candidates will be contacted. Thank you.

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations, or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• 5 working days per week.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment. Passion and constantly seek improvement in work.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

• Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support.

• Initiate and lead interactions with potential clients to introduce the company's services, assess their needs, and tailor solutions to their investment objectives.

• Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients.

• Collaborate with cross-functional teams in achieving KPI and revenue targets through client referrals and upselling of services.

• Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services.

• Work closely with the product development team to design and implement tailored solutions that meet the diverse needs of clients in the Malaysian stock market.

• Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s).

• Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals.

• Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback.

• Bachelor’s degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Additional qualifications in financial planning or investment analysis are advantageous.

• Solid experience in outbound sales, client relations or a similar role within the stockbroking/finance services company or outbound call center is preferred. Fresh graduates are welcome to apply.

• Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage.

• Language proficiency in English & Chinese.

• Excellent communication, negotiation, and interpersonal skills. Good computer literacy skills.

• Independent, self-motivated, and quick learning team player with strong result-driven skills. Able to work well under pressure, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.

• 5 working days per week.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits. Monthly salary package consists of basic salary + commission + shift allowance (if applicable).

• Fun loving and diverse work environment.

• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

Summary

To support the business within a country with complex analysis, reporting, forecasts etc. (typically very large to large revenue) and provide expert advice within a core FSC process/ area/ technology

Major accountabilities:

• The FC&C Manager has the oversight of NFCM related activities (internal and outsourced) for the country. This includes awareness of internal and external regulations (incl. SOX requirements) to comply with. Ensure SOX 404 sign-off by NOCC KL/country management without significant deficiencies or material weaknesses. Provide deliverables according to NFCM schedule and coordinate with NOCC, Divisions and Outsourcing providers (O&O) on establishing and maintaining an adequate control environment. Follow and implement global finance process improvement initiatives, sharing leading practices.
• Manages transitions and critical deliverables as well as final sign-off on readiness assessment. Monitors and manages project progress.
• Sets objectives for compliance team, ensuring alignment with NOCC strategy and communicate to all staff and key customers.
• Operational oversight to provide services at expected levels with a clear customer focus.
• Provides functional advices to the compliance team.
• Ensure two-way communication with key stakeholders to ensure integration, efficiency/effectiveness of the compliance delivery across all countries. Liaison with stakeholders, including CFOs, IA, ext. Audit and Financial Controls, Systems & Governance (FCSG). Provide all required NFCM deliverables according to the communicated schedule. Liaison/coordination with Divisions and O&O, including obtaining/providing sub-certifications, testing etc. Stakeholder management in country, NOCC and Global/ Regional to ensure adequate buy-in for initiatives and projects.

• Candidate must possess at least Bachelor's Degree in Accounting / Finance or equivalent.
• Professional certification or experience with controls (internal/external audit) will be an added advantages.
• Candidates must have at least 8 - 10 years of financial experience and strong in accounting standard
• Demonstrated ability to work effectively in a multi-national, matrix organization. Multiple country experience is preferable.
• Previous experience in managing Financial Services and International statutory submission with SAP knowledge
• Candidate with experience in Pharmaceutical or FMCG will have added advantage.
• Candidate that have experience with companies listed in the US stock market have an added advantage.

• English.

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• Employment type: Full-time
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