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Join to apply for the Treaty Reinsurance Broker (Global Reinsurance Broker) role at Randstad Malaysia

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Join to apply for the Treaty Reinsurance Broker (Global Reinsurance Broker) role at Randstad Malaysia

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About The Company

Are you a seasoned reinsurance professional looking for a dynamic role where you can make a real impact? We're seeking a talented individual to join our team and play a key role in connecting clients with optimal reinsurance solutions. Partnering with a leading global reinsurance broker, we are seeking for a treaty reinsurance broker to join the team.

About The Company

Are you a seasoned reinsurance professional looking for a dynamic role where you can make a real impact? We're seeking a talented individual to join our team and play a key role in connecting clients with optimal reinsurance solutions. Partnering with a leading global reinsurance broker, we are seeking for a treaty reinsurance broker to join the team.

About The Job

You'll be at the forefront of our client relationships, working directly with a dedicated team to:

• Strategically place risks with reinsurers, negotiating favorable terms, pricing, and coverage that directly address our clients' unique needs.
• Build and nurture long-term relationships with both cedants and reinsurers, becoming their trusted advisor for new and renewal business.
• Provide expert advice to cedants on reinsurance structures and coverage programs.
• Be the primary point of contact for clients, ensuring their expectations are not just met, but exceeded.
• Drive business growth by actively participating in industry events, conferences, and client meetings to promote our services and products.
• Craft compelling presentations and client materials that showcase our value.
• Stay ahead of industry trends to ensure you're always providing the most informed support to your clients.
• Manage market inquiries and external requests efficiently.
  
  

• A degree holder, with an actuarial background preferred.
• 5+ years of experience in treaty reinsurance, ideally with broking experience.
• Proficient in MS Office Suite (Word, Excel, PowerPoint).
• Willingness to travel both locally and internationally to expand your professional network.
• A client-first mindset, always acting in their best interests and the firm's.
• Problem-solver who can anticipate challenges and consider long-term solutions.
• Strong understanding of key competitors and industry best practices.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales
• Industries Staffing and Recruiting

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Clearance & Brokerage Operations; Clearance Regulatory

Key responsibilities:

• Involves providing clearance and brokerage support to external customers and completing any related administration.
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
• Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Skills Required:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Minimum Requirement:

• Graduates with at least a Diploma or Bachelor's Degree are encouraged to apply. No experience required.
• Those with Secondary Education with 2 to 3 years of experience in a Shared Service Centre, Customs Clearance, Operations, or general Logistics experience are also encouraged to apply.
• English proficiency is a must.
• Proficiency in a European Language that is not English is not required but could be an advantage.
• Able to work shift hours according to the office hours of the assigned country (Europe).

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences, and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Clearance & Brokerage Operations; Clearance Regulatory

1. Custom Clearance Operations : Support clearance operations between customers and regulators in the EU using internal tech systems.
2. EU Law & Trade Compliance : Ensure accurate import and export processes in accordance with EU law (training provided).
3. Solve Shipment Problems : Identify issues promptly and resolve them using logical judgment.
4. Perform any other tasks assigned by the manager.

1. Accuracy & Attention to Detail
2. Microsoft Office & PC Skills
3. Planning & Organizing Skills
4. Interpersonal Skills
5. Problem Solving Skills

• Graduates with at least a Diploma or Degree in any field.
• Fresh graduates are encouraged to apply.
• Experience in Shared Service Centre, Contact Centre, Customs Clearance, Operations, or Logistics is a plus.
• English proficiency is mandatory.
• Ability to work in shift hours aligned with European or Singapore time zones.

FedEx values diversity and is an equal opportunity employer, committed to fair treatment and growth opportunities for all applicants.

FedEx is a leading global express transportation company, recognized as one of the top 10 World’s Most Admired Companies by Fortune magazine. We serve over 220 countries and territories worldwide, driven by our dedicated team of FedEx team members committed to exceptional service.

The People-Service-Profit (P-S-P) philosophy guides our decisions and policies. We prioritize taking care of our people, delivering excellent service, and reinvesting profits into our team and business to ensure sustainable growth.

Our culture, rooted in our values since the 1970s, differentiates us in the global marketplace. It shapes our behaviors, actions, and activities, fostering innovation and a commitment to high-quality service.

Clearance & Brokerage Operations; Clearance Regulatory

Key responsibilities:

• Involves providing clearance and brokerage support to external customers and completing any related administration
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
• Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members

Skills Required:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Minimum Requirement:

• Graduates with at least a Diploma or Bachelor's Degree is encouraged to apply. No experience required.
• Those with Secondary Education with 2 to 3 years of Experience in a Shared Service Centre, Customs Clearance, Operations or general Logistics experience are also encouraged to apply.
• English proficiency is a must.
• Proficiency in a European Language that is not English is not required but could be an advantage.
• Able to work shift hours according to the office hours of the assigned country (Europe).

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Our partner, an Australian underwriting company with over 30 years of experience in specialized protection for residential investment properties, is seeking a Broker Support Officer to join their team in Kuala Lumpur. They pride themselves on being market experts in property insurance, offering professional services that provide customers with peace of mind.

As a Broker Support Officer, your primary responsibility will be to provide end-to-end support to brokers, ensuring superior service and assisting with the management of insurance portfolios. This role is crucial in maintaining seamless communication and delivering efficient, professional solutions to brokers and clients alike.

• Office: The Gardens North Tower (next to Mid Valley).
• Working hours: Monday to Friday, 6.30am to 3.30pm. Or 7am to 4pm.
• Set-up: Hybrid. Work in the office 3 times per week.

KEY RESPONSIBILITIES

• Develop and maintain strong relationships with internal staff and external broker partners to provide exceptional customer service.
• Oversee new broker onboarding and offboarding requirements, ensuring timely and accurate system connections.
• Maintain the policy system, CRM, and SharePoint folders, ensuring updated broker and account activity records.
• Coordinate marketing activities and support the broker distribution team by generating quarterly reports and ad-hoc analyses.
• Manage the broker support mailbox, responding to inquiries promptly and professionally.
• Collaborate with internal teams for technical and operational support, actively participating in projects as required.
• Handle general administrative tasks, including coordinating partner gifts and providing ongoing support to the broker distribution team.

SKILLS, EXPERIENCE & QUALIFICATION

• General understanding of the intermediated insurance industry, with familiarity in broker and underwriting principles, insurance legislation, and market trends (preferred).
• Completion of ASIC RG146 (Tier 2) is desirable.
• Basic understanding of accounting principles and adherence to company policies and procedures.
• Strong administrative skills, including proficiency in MS Office.
• Excellent communication skills (verbal and written), with the ability to manage conflicts and complaints effectively.
• High-level time management skills to meet deadlines and manage priorities.

ASW OFFERS

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.

• Seniority level Associate

• Employment type Full-time

• Job function Administrative
• Industries Staffing and Recruiting and Insurance

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