758 Bilingual Support jobs in Malaysia

DataAnnotation WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation .

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots to measure their progress, as well as write new conversations to teach them what to say.

• This is a full-time or part-time REMOTE position.
• You can choose which projects to work on.
• You can work on your own schedule.
• Projects are paid hourly, starting at $23+ USD per hour, with bonuses for high-quality and high-volume work.

• Develop diverse conversations across various topics.
• Write high-quality responses to specific prompts.
• Compare the performance of different AI models.
• Research and fact-check AI responses.

• A bachelor's degree (completed or in progress).
• Excellent writing and grammar skills.
• Strong research and fact-checking skills to ensure accuracy and originality.

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation .

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots to measure their progress and write new conversations to teach them appropriate responses.

Position Details:

• This is a full-time or part-time REMOTE position.
• You can select projects based on your interests.
• Work on your own schedule.
• Projects are paid hourly, starting at $23+ USD, with bonuses for high-quality and high-volume work.

Responsibilities (in Malay and English):

• Create diverse conversations on various topics.
• Write high-quality answers based on prompts.
• Compare the performance of different AI models.
• Research and fact-check AI responses.

Qualifications:

• A bachelor's degree (completed or in progress).
• Excellent writing and grammar skills.
• Strong research and fact-checking abilities to ensure accuracy and originality.

Additional Information:

• Payment is via PayPal; no money is required from applicants.
• PayPal handles currency conversions from USD.

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly, starting at $23+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities (both in Malay and English):

• Come up with diverse conversations over a range of topics
• Write high-quality answers when given specific prompts
• Compare the performance of different AI models
• Research and fact-check AI responses

Qualifications:

• A bachelor's degree (completed or in progress)
• Excellent writing and grammar skills
• Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#malaysian

• Seniority level Entry level

• Employment type Contract

• Job function Writing/Editing, Research, and Training
• Industries Software Development

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DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

Benefits:

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly, starting at $23+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities (both in Malay and English):

• Come up with diverse conversations over a range of topics
• Write high-quality answers when given specific prompts
• Compare the performance of different AI models
• Research and fact-check AI responses

Qualifications:

• Fluent in Malay + English
• A bachelor's degree (completed or in progress)
• Excellent writing and grammar skills
• Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#malaysian

This job involves assisting customers by handling complaints, processing orders, and supporting promotional activities. It is suitable for fresh graduates, offering an entry point into the workforce.

• Ensure the availability of sales-related equipment and materials.
• Respond to customer complaints and provide after-sales support as needed.
• Store and manage financial and non-financial data electronically and generate reports.
• Process all orders accurately and promptly.
• Inform clients of any delays or issues.
• Monitor team progress, identify shortcomings, and suggest improvements.
• Assist in organizing promotional materials and events.
• Ensure compliance with laws and company policies.
• Record customer complaints, coordinate with logistics and purchasing to address feedback.
• Prepare Halal Certificates for customers.
• File important documents and communicate relevant information.
• Prepare annual reports.
• Perform any additional tasks as required.

1. Minimum Diploma or Bachelor’s Degree in Business Administration, Communications, Marketing, Hospitality, or related fields.

2. Training or certification in Customer Service / Call Center / CRM systems is advantageous.

3. 1-2 years of experience in customer service, relations, or related roles.

4. Strong problem-solving and conflict-resolution skills .

5. Proficiency in Microsoft Office and experience with CRM or customer support platforms .

6. Team player with the ability to collaborate across departments.

7. Attention to detail and high accuracy in handling customer records.

8. Fresh graduates with strong communication skills and internship experience in customer-facing roles are encouraged to apply.

This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur.

Job Responsibilities:

• Provide excellent customer service to clients in person, over the phone, and via email.
  
• Schedule appointments and consultations, ensuring accuracy and efficiency.
  
• Greet clients upon arrival and ensure they feel welcome and comfortable.
  
• Assist clients with product selection, providing information on features, benefits, and usage.
  
• Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
  
• Maintain cleanliness and organization of the reception and waiting areas.
  
• Answer inquiries and address concerns promptly and professionally.
  
• Assist with administrative tasks such as filing, data entry, and inventory management.
  
• Collaborate with other team members to ensure a smooth and seamless customer experience.
  
• Promote and upsell additional products and services to clients as appropriate.
  

Job Requirements:

• High school diploma or equivalent; additional education or training in customer service is a plus.
  
• Proven experience in a customer service role, preferably in the aesthetic industry.
  
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
  
• Strong organizational and multitasking abilities, with keen attention to detail.
  
• Ability to work effectively in a fast-paced environment and remain calm under pressure.
  
• Proficiency in computer skills, including MS Office and appointment scheduling software.
  
• Knowledge of aesthetic treatments, products, and procedures is desirable.
  
• Willingness to learn and adapt to new technologies and procedures.
  
• Ability to maintain confidentiality and handle sensitive information with discretion.
  
• Flexibility to work evenings, weekends, and holidays as needed.
  
• Commission and discounts for in-house aesthetic services

About the role

We are seeking an exceptional Customer Service Representative to join our dynamic team at DGSOL MARKETING'. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met in a timely and professional manner. This full-time role is based in Kuching Sarawak.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and other communication channels
• Providing accurate and detailed information to customers about our products and services
• Resolving customer issues and complaints in a courteous and efficient manner
• Maintaining detailed records of customer interactions and following up on outstanding issues
• Identifying opportunities to improve customer satisfaction and suggesting ways to enhance our service offerings
• Collaborating with cross-functional teams to ensure a seamless customer experience

What we're looking for

• Excellent communication and interpersonal skills with a friendly and professional demeanor
• Strong problem-solving and critical thinking abilities to effectively handle customer inquiries and complaints
• Proficient in Mandarin is an advantage
• Previous experience in a customer-facing role, preferably in a call centre or customer service environment
• Ability to work in a fast-paced environment and adapt to changing priorities
• A genuine passion for providing exceptional customer service

Apply now to become our next Customer Service superstar!

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Customer Service Role? Do you have customer service experience? How many years' experience do you have as a marketing executive? Which of the following Microsoft Office products are you experienced with? Have you worked in a call centre before? Which of the following languages are you fluent in? How much notice are you required to give your current employer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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Telemarketing:

1. Customer Research and Data Collection

• Gather potential customer contact information through various channels (e.g., phone, online, CRM systems, etc.).
• Ensure the accuracy and completeness of customer data and update it regularly.
• Research market trends, competitors, and customer needs to support future sales strategies.

2. Outbound Calls and Follow-Up

• Establish contact with potential customers via phone and introduce products/services.
• Provide detailed information about products, pricing, and promotions according to customer needs.
• Answer customer inquiries and effectively communicate the value of the product.
• Follow up with potential customers based on feedback and maintain ongoing communication.

Admin:

-solve some PO & invoice for desiccant customer

工作地点：麻坡

工作时间：周一至周五（9am - 6pm）

职位类型：全职

我们正在寻找一位热情、有责任心的客户服务人员，成为我们与客户之间的纽带。如果你善于沟通、喜欢帮助别人，并希望在稳定有成长的环境中工作，这将是你的理想岗位！

岗位职责：

接听客户电话 / 处理线上咨询

解答客户疑问，跟进客户需求

协助处理订单、投诉与售后服务

与销售团队协调，确保客户满意度

我们希望你：

拥有良好的沟通技巧与服务态度

能够熟练操作电脑及基本文书处理

中英文沟通无碍，会方言者优先

有客服或相关经验者为佳（欢迎应届毕业生申请）

我们提供：

友善的团队氛围与系统培训

良好晋升机会与表现奖金

EPF / SOCSO / EIS 及其他公司福利

有兴趣者请将简历发送至：

或WhatsApp我们：

应征日期: 30/07/2025 (9am - 5pm)

加入我们，一起为客户创造更好的服务体验！

A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone.

Responsibilities and Accountabilities

• Respond with speed to customer enquiries, and handle and resolve customer complaints.
• Manage customer interactions on the company's social media platforms.
• Provide training to customers when necessary.
• Obtain and evaluate all relevant information to handle product and service enquiries.
• Update and upkeep clients' profiles and databases.
• Sort client data to track target customers and initiate a marketing approach to potential clients.
• Explore efficient alternatives to improve Company's database system.
• Identify and provide feedback from customers for continuous improvement
• Provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims at conversions and brand turnover.
• Escalate critical issues swiftly and accurately to your superior
• Assist the company and management in other related areas when required or requested
• Train and assist other members of the Customer Support Team when required or requested

What are the skills required?

• Minimum (1) one year of similar experience in the field.
• Flexible and quick learner, able to adapt to continuously evolving customer needs and product updates.
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
• Ability to effectively communicate, both written and verbally.

What are the benefits you are looking for?

• Enjoy work-life balance (5 days a week)
• Attractive remuneration and compensation package will be commensurate with experience and qualifications.