17 Beverage Service jobs in Malaysia

Branch:
P-01-16, Laman Perkasa,
Jalan Forest City 5,
Pulau Satu,
81550 Gelang Patah,
Johor, Malaysia.
Skudai Branch:
No. 31 (Ground Floor), Jalan Bestari 12/2, Taman Nusa Bestari, 81300 Skudai, Johor, Malaysia.

Position Level: Manager

Qualification: Primary/Secondary School/SPM/O Level

Employment Type: Full-Time

Job Location: Johor
Other Location: Best Mart Johor Bahru

Years of Experience: 1

Monthly Salary: MYR3500

Responsibilities:

1. Manage the daily operations of the restaurant.
2. Supervise and train staff.
3. Ensure customer satisfaction and handle complaints.
4. Maintain high standards of food quality and service.

Requirements:
工作时间： 10am-10pm
工作天 ：周休一天

条件要求：
* 男/女
* 年龄25-45岁
* 马来西亚公民
* 无学历要求
* 有餐饮业经验者（至少1年以上餐饮主管经验。）
* 有责任感，懂得管理楼面团队
* 通晓基本中文，英文，马来文
* 工作态度好，无不良习惯

薪资：RM3500+

Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in a function rooms, bars, lounges, restaurants, pool area or in-room dinning. You will:

• set or prepare the outlet ready for service including keeping assigned areas stocked with supplies
• respond to guests' needs & wants requests, e.g. food or beverage orders, serve and clear tables
• prepare itemized checks and accept payment
• answer questions, explain menu items and specials, and/or handle service recovery
• perform up-selling of F&B products to guest
• answer telephone calls and taking guest reservation
• safe food handling procedures and sanitation practices

• Ability to work on your feet for most of your shift
• This position is restricted to individuals with the rights to work in Malaysia

• Manage and grow sales in Food Service, GT, and MT channels.
• Execute sales plans and strategies per channel and customer segment.
• Work closely with distributors and wholesalers to achieve sales goals.

Key Account Management

• Maintain strong relationships with key HORECA and wholesale customers.
• Conduct regular sales visits, business reviews, and negotiations.
• Identify growth opportunities and upsell relevant product ranges.
• Implement trade promotions and marketing activities effectively.
• Ensure product availability, visibility, and placement in the trade.
• Collaborate with marketing and Sales Manager on new product launches and activation.

Reporting & Analysis

• Monitor sales performance and competitor activities.
• Prepare weekly and monthly sales reports.
• Provide market feedback for continuous improvement.

• Diploma/Degree in Business, Marketing, or related discipline.
• Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
• Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
• Experienced in promotion execution, distributor handling, and channel development.
• Good interpersonal, negotiation, and problem-solving skills.
• Independent, proactive, and result oriented.
• Proficient in Excel and PowerPoint.
• Must possess own transport and able to travel frequently.

Job Description:

• Conduct regular visits to various point-of sale locations across the island
• Proactively seek and open new customer
• Attend to and maintain strong relationships with existing customers
• Selling, planning, identifying business opportunities, initiating promotion activities with food service customers
• Drive business growth by acquisition of new customers as well as expanding the products offered.
• Require active hunting of new customers
• Perform market trend analysis, update, and discussion of market information with superior.
• Sales Channel: Food Caterer, Hotel, Bars, Ship Chandler, Frozen Food Wholesaler, Institution – Army, Sats, Hospital, Training center, Food court chains

Requirements:

• Minimum Diploma or at least 2 years of relevant experience in food service line
• Good communication and interpersonal skills
• Positive attitude and a team player but with ability to work independently
• Flexible, results-oriented, and capable of working under pressure.
• Well-networked within the local F & B o HORECA industry is an advantage
• Prior experience in food service is a plus
• Proficient in Microsoft Office
• Possess own vehicle is preferred

Fresh graduates from University, Polytechnic, Shatec are welcome to apply

【Job Responsibilities】

1. Providing assistance to a Sales Assistant Manager or above to help meet sales targets and ensure efficient sales activities.
2. Learning from the Sales Manager while maintaining good communication and teamwork within the team.
3. Maintaining contact with clients to foster good working relationships that increase sales and expand the customer base.
4. Supporting and learning how to analyze the market, competitors, and the company itself.
5. Supervising the activities of sales representatives and the team to meet sales targets.
6. Supporting the development of solutions and sharing these solutions with the team through analysis.
7. Taking proper actions based on approvals and instructions from management.
8. Providing assistance to a Senior Sales Executive or above to help meet sales targets and ensure effective sales activities.
9. Maintaining contact with clients to foster good relationships that increase sales and customer base.
10. Communicating effectively with sales management to plan and develop sales strategies, as well as set and achieve goals and targets.
11. Addressing issues related to pricing, delivery of goods/services, and resolving customer complaints.
12. Communicating clearly and delivering correct messages, including the company's directions to customers to ensure alignment with the company's decisions.
13. Assisting in developing new markets.