73 Beverage Industry jobs in Malaysia

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Food & Beverage Sales Agent is responsible for proactively soliciting and managing restaurant sales related opportunities. He / she actively up-sells each business opportunity to maximize revenue opportunities through in-house as well as hot zone sales efforts and achieves personal and team related revenue goals. This role is responsible for driving customer loyalty by delivering service excellence throughout each customer experience, providing service to customers in order to grow the business.
**What will I be doing?**
As the Food & Beverage Sales Agent, you will be responsible for performing the following tasks to the highest standards:
- Develop strategies, concept, support and liaise with the property's Director of Marketing and Communications on all special F&B promotions of the restaurants on the marketing communications and advertising campaigns.
- Manage and be familiar with databases of all outlets and identify key segmented database for a more targeted and effective campaign.
- Promote market awareness and elevate status of outlets and products through different media platforms.
- Be responsible for promoting internally for all upcoming F&B promotions.
- Be activity involved in data base management.
- Research on new possible market segment for all outlets such as reaching out to nearby office buildings and find possible collaboration with premium brands for joint promotions.
- Build successful relationships that generate sales opportunities.
- Work collaboratively with the Commercial department to generate opportunities for new business.
- Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
- Develop relationships within the community to strengthen and expand customer base for restaurants' sales opportunities.
- Manage and develop relationships with key internal and external stakeholders.
- Conduct daily sales activities that achieve department goals.
- Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions.
- Actively be around in the hotel public areas to engage with guests and generate additional business.
- Develop, plan and execute all Food & Beverage promotions with the Operations and Commercial departments for both internal and external communications related promotions.
- Be an ambassador for the Dining Club program, communicate and support the sales team by driving sales and obtaining feedback on the program.
- Explore opportunities for hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue.
- Work with the Marketing Communication department on restaurant related promotional activities for hot zones near the hotel.
- Work closely with the Event Management's clients in order to capture more local restaurants' business and utilize previous business as the database to build future opportunities.
- Partner with the Sales & Marketing Account Managers to visit potential accounts and drive restaurant business.
- Attend social functions in order to meet new business opportunities.
- Use negotiating skills and creative selling abilities to create additional restaurant business.
- Use sales resources and administration to support team members effectively.
- Execute and support the operational aspects of business booked.
- Use knowledge of market trends and customer information to maximize revenue.
- Gain understanding of the property's primary target customer and service expectations, serve customers by understanding their business, business issues and concerns.
- Provide exceptional customer service to all guests and customers.
- Act as the guest service role model for restaurants, set a good example of excellent customer service and create a positive atmosphere for guest relations.
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customers and ensuring their satisfaction before and during their visit.
- Drive customer loyalty by delivering service excellence throughout each customer experience.
- Carry out other restaurant sales related responsibilities.
- Work with the hostess team to control and monitor restaurant reservation systems and maintain restaurant database.
- Possess a thorough knowledge of all F&B menus, promotions and communicational activities.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Food & Beverage Sales Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum 2 year of experience in a related field.
- High School diploma or GED.
- 2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area.
- Able to read and understand work related documents.
- Able to communicate effectively in writing as appropriate for the needs of the audience.
- Proficient in English to meet business needs.
- Computer literate.
- Good organization and communication skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Food & Beverage Sales Agent_
**Location:** _null_
**Requisition ID:** _HOT0BS4B_
**EOE/AA/Disabled/Veterans**

We're Hiring: Marketing Manager, Food & Beverage!

Our client is a well-established specialtybakery in Indonesia. They are expandingtheir operations in Malaysia and looking to hire a Marketing Head to lead their startupoperations.The ideal candidate will drive brand growth, develop innovative campaigns, and execute strategic marketing plans to enhance market presence and achieve business objectives in the competitive F&B industry.

Location: Kuala Lumpur, Malaysia
Work Mode: Work From Office
Role: Marketing Manager, Food & Beverage (RM6K - RM8K)

What You'll Do:
Develop and execute comprehensive marketing strategies for F&B products
Analyze market trends and consumer behavior to identify opportunities
Launch new product campaigns and promotional activities
Collaborate with sales teams to achieve revenue targets
Manage digital marketing channels, KOLs and social media presence
Monitor campaign performance and ROI metrics

What We're Looking For:
5+ years of marketing experience in halal food & beverage industry
Strong understanding of F&B market dynamics and consumer preferences
Proven track record in campaign management, brand development and new set up
Excellent analytical and strategic thinking skills
Experience with digital marketing tools and platforms
Strong communication and leadership abilities

Remuneration

Basic: RM6,000 - RM8,000

Consultant in Charge

May Chong | |

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We're Hiring: Marketing Manager, Food & Beverage! Our client is a well-established specialtybakery in Indonesia. They are expandingtheir operations in Malaysia and looking to hire a Marketing Head to lead their startupoperations.The ideal candidate will drive brand growth, develop innovative campaigns, and execute strategic marketing plans to enhance market presence and achieve business objectives in the competitive F&B industry. Location:

Kuala Lumpur, Malaysia Work Mode:

Work From Office Role:

Marketing Manager, Food & Beverage (RM6K - RM8K) What You'll Do: Develop and execute comprehensive marketing strategies for F&B products Analyze market trends and consumer behavior to identify opportunities Launch new product campaigns and promotional activities Collaborate with sales teams to achieve revenue targets Manage digital marketing channels, KOLs and social media presence Monitor campaign performance and ROI metrics What We're Looking For: 5+ years of marketing experience in halal food & beverage industry Strong understanding of F&B market dynamics and consumer preferences Proven track record in campaign management, brand development and new set up Excellent analytical and strategic thinking skills Experience with digital marketing tools and platforms Strong communication and leadership abilities Remuneration Basic: RM6,000 - RM8,000 Consultant in Charge May Chong | |

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**Description:**
**Summary**
The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city's rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by uniqueneighbouringattractions andconnected to all things authentic for today's modern and savvytravellers.
If you are a curious, like-minded explorer and seeking a new career adventure that is fresh and fun, we want your energy. Join us and make Hyatt Centric City Centre Kuala Lumpur your launchpad.At Hyatt, our purpose is this: We care for people so they can be their best.
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. TheFood & Beverage SalesExecutive is responsible to act as a sales specialist in the area of food & beverages. This covers the relationship building and account management, as well as event management.
**Qualifications:**
Minimum 2 years work experience as Sales Executive in a luxury international brand hotel. Good understanding of selling techniques and banquet knowledge. Computer skills in MS Office, email, Fidelio/Delphi/RESERVE will be an asset.
**Primary Location:** MY-10-Kuala Lumpur
**Organization:** Hyatt Centric City Centre Kuala Lumpur
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** KUA002792
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Additional Information** F&B
**Job Number** 25116002
**Job Category** Sales & Marketing
**Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50450VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

• Greet guests in a friendly and professional manner.

• Take food and beverage orders accurately and efficiently.

• Serve food and drinks to guests following company standards.

• Clear and reset tables between guests.

• Assist in preparing simple food and beverages when required.

• Ensure the cleanliness of the dining area, service stations, and related areas.

• Handle guest complaints or queries professionally and report them to management if needed.

• Maintain stock levels and inform the supervisor of any shortages.

• Adhere to all health and safety and food hygiene regulations.

• Work as part of a team to ensure smooth operation of the F&B outlet.

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Do you know Club Med?
We have nearly 70 resorts, open in summer and winter, in 26 countries.We offer high-end vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.
Why are you reading this job offer? Because you want to become an actor of this little extra that makes all our difference. You have human and professional skills that are in demand.
We offer you the opportunity to develop and evolve very quickly by joining our brilliant teams.You will be able to travel around the world.

Your working environment
Each Resort has several restaurants and bars, both event-based and more intimate, serving our Premium All Inclusive offer. From buffets to plated service, from show cooking experiences to numerous festive events, you will have no shortage of opportunities to express your know-how and creativity while enriching yourself with all our facets. Our refined offer is based on 5 pillars: creating memorable experiences, surprising with a multitude of conceptual catering spaces, working for the well-being of everyone (including your own), playing on the emotions and senses through the staging, all in a fun and relaxed atmosphere.

You are
- Sociable, you know how to connect with our guests and build a trusting relationship.
- Efficient, you know how to manage priorities and ensure timely service.
- Attentive, you ensure each guest receives personalised service.

You will
- Ensure the quality of the Food & Beverage service, implementation of and adherence to standards across the services within the scope of their responsibility (kitchen, bar, restaurant, steward and wine advisor services)
- Ensure consistency in the guest offering (guest experience, personalisation, handling of complaints, etc.) in line with Club Med standards
- Develop budget targets, and implement action plans to ensure achieving set targets
- Manage, supervise and assist teams in terms of development and achieving qualitative and quantitative results
- Ensure adherence to legal and commercial sales procedures in the resort and the appropriation thereof by the teams
- Guarantee the quality of services, compliance with Club Med health and safety rules as well as that the maintenance of the resort's assets

Joining our teams is also a unique opportunity to live and work with people from all walks of life, in the most Instagrammable locations in the world.
You'll create a golden experience on your resume, within a company that accompanies you and trains you continuously to help you become the best version of yourself.

By becoming a G.O Food & Beverage Manager, you will be able to benefit from the infrastructures and activities offered by Club Med. If you feel like it, you can even go on stage to show your talents!

So, ready to join us? Your future starts here…

All our positions are open to people with disabilities.

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Join to apply for the Food & Beverage Manager role at Hilton

1 day ago Be among the first 25 applicants

Join to apply for the Food & Beverage Manager role at Hilton

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing.

What will I be doing?

• Ensure that each restaurant; bars and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre.
• Ensure that each venue is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved.
• Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives.
• Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate.
• Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives.
• Monitor all costs and recommend measures to control them.
• Ensure that the department operational budget is strictly adhered to.
• Ensure that all outlets and banquets are managed efficiently according to the established concept statements.
• Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary.
• Monitor and control vacation planning for the department.
• Monitor, control and minimize overtime for the department.
• Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual.
• Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements.
• Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary.
• Handle all guest feedback, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols.
• Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity.
• Establish a rapport with guests; maintaining good customer relationship.
• Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers.
• Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner.
• Conduct monthly departmental meetings and daily operations briefings with Outlet Managers.
• Maintain good working relationships with colleagues and all other departments.
• Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within.
• Train and develop Outlet Managers so that they are able to operate independently within their own profit centres.
• Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers.
• Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager.
• Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers.
• Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times.
• Have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.
• Be the key person in driving the hotel’s Food Safety Management System (FSMS).
• Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority.
• Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority.
• Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development.
• Ensure that all team members provide courteous and professional service at all times.
• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.
• Carry out bi-yearly inventory of operating equipment.
• Adhere to the hotel’s security and emergency policies and procedures.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
  
  
  

What are we looking for?

• At least 5 years leadership track record in a 5-star category hotel FB operation, preferably resort background
• Previous resort background is required to fulfil the role, island experience is preferred
• Good command in English, both verbal and written to meet business needs.
• Work experience in similar capacity with international chain is an advantage
• Good working knowledge of PL, forecasting, menu engineering and FB cost components.
• Familiar with POS system set up, inventory management and FB reservation system.
• Relevant South-East Asia culinary knowledge as well as understanding of international FB scene and trends.
• Pre-opening experience in leadership role is required
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management communication and planning.
• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction.
• Considerable skill in math and algebraic equations using percentages.
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect.
• Able to work under pressure and deal with stressful situations during busy periods.
• Able to walk, stand, and /or bend continuously to perform essential job functions.
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Burau Bay Langkawi

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Food and Beverage

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

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Job Responsibilities

• Assists in developing, planning, and ensuring the implementation of service standards in the restaurant.
• Continuously suggests and assists in developing new concepts.
• Maintains complete knowledge of the features, services, rates, and promotions at the restaurant and at the hotel.
• Attends communication meetings with all restaurant team members as well as other F&B Team members.
• Assists in clearing and setting tables.
• Greets guests.
• Takes guest orders.
• Responds promptly to guest concerns.
• Recognizes employees’ feedback on operations and any factors affecting their roles.
• Analyzes the restaurant revenue trends.
• Assists in outlet training.
• Maintains the highest standard of professionalism, ethics, and attitude towards clients and colleagues.
• Develops strong, productive, professional relationships with internal and external guests.
• Maintains per level of equipment and supplies.
• Establishes proper feedback and reporting lines with hierarchy within and outside own department.

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