55 Barista Quill City Mall jobs in Malaysia

• Provide excellent customer service to the customers and attend to inquiries/ feedback
• Sell tickets/ food/ drinks
• Adhere to the Company Standard Operating Procedures
• Perform proper cash handling
• Prepare food and drinks according to the Company’s standard
• Ensure and maintain all facilities and cleanliness are adhered to Company’s standard
• Perform all tasks according to all safety precautions
• Ensure Standard Operating Procedure and PAT card scripts are followed
• Perform any ad hoc tasks as assigned by management
  
  

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level in any fields
• Fresh graduates are encouraged to apply
• Customers service oriented
• Willing to work shifts, weekends & public holidays
• Experience in the service industry would be an added advantage
  
  

• Medical benefits
• Dental benefits
• Free movie passes
• Comprehensive leave
• Group Term Life & Personal Accident Insurance Coverage
• Staff discounts
• On the Job Training
• Career growth opportunities
• Fun recreational activities

• Professionally brew, sell and prepare all varieties of specialty coffee according to recipes and standards.
• Greet guests and respond to guest requests in a timely, friendly and efficient manner.
• Take guest coffee orders and prepare them in appropriate coffee ware.
• Maintains cleanliness of work area/outlet at all times.
• Requisition, stock and rotate all coffee and beverage related products.
• Maintain, clean, secure, store all coffee and beverages, food and other equipment items.
• Conduct all coffee related training for all restaurant staff.
• Maintain the restaurant’s coffee program with input from the management.
• Organize and conduct coffee tasting sessions with the staff as part of efforts to engage and educate the restaurant team.
• Continuously monitor guest feedback and comments for coffee and other beverages.
• Be actively involved in an ongoing dialogue with coffee partners, suppliers, roasters and equipment vendors.
• Assist front of house staff where necessary or if not involved in coffee and/or beverage duties.
• Assist front of house staff in taking food orders and keying in to the Point-of-Sale system for the orders to be processed.
  
  

• Excellent hands-on skills with eye for details
• Ability to work independently.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.
  
  

• Medical benefits
• Dental benefits
• Free movie passes
• Group Term Life & Personal Accident Insurance Coverage
• Staff discounts
• On the Job Training
• Career growth opportunities
• Fun recreational activities

• Professionally brew, sell and prepare all varieties of specialty coffee according to recipes and standards.
• Greet guests and respond to guest requests in a timely, friendly and efficient manner.
• Take guest coffee orders and prepare them in appropriate coffee ware.
• Maintains cleanliness of work area/outlet at all times.
• Requisition, stock and rotate all coffee and beverage related products.
• Maintain, clean, secure, store all coffee and beverages, food and other equipment items.
• Conduct all coffee related training for all restaurant staff.
• Maintain the restaurant’s coffee program with input from the management.
• Organize and conduct coffee tasting sessions with the staff as part of efforts to engage and educate the restaurant team.
• Continuously monitor guest feedback and comments for coffee and other beverages.
• Be actively involved in an ongoing dialogue with coffee partners, suppliers, roasters and equipment vendors.
• Assist front of house staff where necessary or if not involved in coffee and/or beverage duties.
• Assist front of house staff in taking food orders and keying in to the Point-of-Sale system for the orders to be processed.
  
  

• Excellent hands-on skills with eye for details
• Ability to work independently.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.
  
  

• Medical benefits
• Dental benefits
• Free movie passes
• Group Term Life & Personal Accident Insurance Coverage
• Staff discounts
• On the Job Training
• Career growth opportunities
• Fun recreational activities

• Full-time

WHAT YOU’LL DO

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

Share your fashion and product knowledge to help customers make informed choices.

Collaborate with your team to deliver exceptional service at every step of the customer journey.

Ensure the sales floor and back of house are well-stocked, organized, and inviting.

Support with opening and closing of the store.

Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

This role will be reporting to Store Manager.

WHO YOU ARE

We are looking for people with…

Experience in customer service within fashion, retail, or similar fields.

And people who are…

Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

Thriving in collaborative and dynamic environments.

Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 22/06/2025 . Due to data policies, we only accept applications through career page.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

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Stores Sales & Operations Part-Time Sales Advisor (H&M Quill City Mall, Kuala Lumpur)

WHAT YOU’LL DO

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

• Share your fashion and product knowledge to help customers make informed choices.

• Collaborate with your team to deliver exceptional service at every step of the customer journey.

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.

• Support with opening and closing of the store.

• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

This role will be reporting to Store Manager.

WHO YOU ARE

We are looking for people with…

• Experience in customer service within fashion, retail, or similar fields.

And people who are…

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

• Thriving in collaborative and dynamic environments.

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

• Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 22/06/2025 . Due to data policies, we only accept applications through career page.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

• Ensure fast and efficient service by proper staff scheduling
• Attend to customer complaints and enquiries
• Ensure crew provides customers with the required information and assistance
• Cross check and approve the duty roster and monitor the attendance
• Ensure proper cash handling
• Ensure and maintain food quality and hygiene
• Ensure and maintain all facilities and cleanliness are adhered to Company’s standard
• Ensure all safety precautions according to laws and regulations
• Ensure Standard Operating Procedure and PAT card scripts are followed
• Maintain work discipline and report any staff misconduct to Manager on Duty
• Attend and conduct pre-investigation on staff misconduct
• Assist in briefing, training and coaching new and existing crew
• Assist in reporting and documentation
• Perform any ad hoc tasks as assigned by management
  
  

• Minimum 2 years of working experience in related field
• Fresh graduates are encouraged to apply
• Good interpersonal skills and team player; able to multitask and work under pressure
• Customer service oriented with pleasant personality and able to interact well with all levels
• Ability to work in fast paced environment
• Computer literate and good in Microsoft Office
• Willing to work shifts, weekends & public holidays
• Experience in the service industry would be an added advantage
• Possess own transportation and willing to travel when necessary
  
  

• Quarterly performance bonus and cash incentives
• Medical benefits
• Dental benefits
• Free movie passes
• Comprehensive leave
• Group Term Life & Personal Accident Insurance Coverage
• Staff discounts
• On the Job Training
• Career growth opportunities
• Fun recreational activities

• Manage the performance of Retail Assistant.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain outstanding store condition and visual merchandising standards.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Receive and unload new shipments.
• Keep up to date with product information.
• Accurately describe product features and benefits.
• Adhere with all company policies and procedures.
• Any other ad-hoc duties as assigned.
  
  

• Secondary school level and above.
• Passionate in the entertainment & retail industry.
• Able to work in shift hours, 6 days per week.
• Able to work during weekends and Public Holidays.
• Good command of English and Bahasa Malaysia.
  
  

• Training and certification sponsored by the company
• Career advancement
• Annual Leave, Sick Leave
• Rewards and recognition
• Additional Benefits: Free movie tickets