25 Bar Manager jobs in Malaysia

Overview

As a Bar Manager at Eastern & Oriental Express, a Belmond Train, you lead a bartending team that brings innovation to beverages and guest experiences. You work with premium spirits, locally sourced ingredients, and unique flavours to craft exceptional cocktails. You engage with guests, understand their preferences, and create customized cocktails tailored to their tastes, contributing to the luxury atmosphere.

Responsibilities

• Provide excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards
• Communicate with guests regularly throughout service, with other employees, and/or departments to ensure guest needs are met
• Be fully conversant and aware of all guest dietary requirements
• Manage the service team by ensuring smooth service and that duties are carried out in a professional and timely manner
• Oversee and control scheduling to ensure adequate coverage according to business levels
• Monitor guest feedback, queries and complaints to deliver prompt, efficient and accurate service
• Run training on service, food, beverages, standard practices, etc. for the team and ensure duties comply with Leading Quality Assessment (LQA) standards
• Maintain the highest standards of integrity and uphold the trust of the company
• Perform work to minimum performance standards and comply with applicable quality assurance standards and standard operating procedures

Requirements

• 2 - 4 years relevant experience within a management role
• Experience within the luxury hospitality industry (advantageous)
• Relevant management or field/industry related diploma or degree
• Experience in managing a team
• Demonstrated ability to be innovative and creative
• Relevant qualifications in hospitality management, tourism, or business studies
• Online and administrative management skills
• Ability to follow instructions and work independently when required
• Excellent communication and interpersonal skills
• Customer service skills

Benefits

• Competitive salaries and insurance plans
• Complimentary and preferred rate experiences at our iconic destinations
• Wellness programs
• Meals and uniforms are provided

About the employer

Eastern & Oriental Express is part of the Belmond and LVMH family, offering an iconic luxury travel experience with a global network of destinations. Employees are encouraged to thrive professionally and personally, with opportunities to learn and grow in a collaborative environment.

#J-18808-Ljbffr

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Bar/Lounge Operations**
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
**Leading Bar/Lounge Team**
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Reviews comment cards and guest satisfaction results with employees.
**Managing Human Resource Activities**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Overview

As a Bar Manager at Eastern & Oriental Express, a Belmond Train, you lead a bartending team that brings innovation to beverages and guest experiences. You work with premium spirits, locally sourced ingredients, and unique flavours to craft exceptional cocktails. You engage with guests, understand their preferences, and create customized cocktails tailored to their tastes, contributing to the luxury atmosphere. Responsibilities

Provide excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards Communicate with guests regularly throughout service, with other employees, and/or departments to ensure guest needs are met Be fully conversant and aware of all guest dietary requirements Manage the service team by ensuring smooth service and that duties are carried out in a professional and timely manner Oversee and control scheduling to ensure adequate coverage according to business levels Monitor guest feedback, queries and complaints to deliver prompt, efficient and accurate service Run training on service, food, beverages, standard practices, etc. for the team and ensure duties comply with Leading Quality Assessment (LQA) standards Maintain the highest standards of integrity and uphold the trust of the company Perform work to minimum performance standards and comply with applicable quality assurance standards and standard operating procedures Requirements

2 - 4 years relevant experience within a management role Experience within the luxury hospitality industry (advantageous) Relevant management or field/industry related diploma or degree Experience in managing a team Demonstrated ability to be innovative and creative Relevant qualifications in hospitality management, tourism, or business studies Online and administrative management skills Ability to follow instructions and work independently when required Excellent communication and interpersonal skills Customer service skills Benefits

Competitive salaries and insurance plans Complimentary and preferred rate experiences at our iconic destinations Wellness programs Meals and uniforms are provided About the employer

Eastern & Oriental Express is part of the Belmond and LVMH family, offering an iconic luxury travel experience with a global network of destinations. Employees are encouraged to thrive professionally and personally, with opportunities to learn and grow in a collaborative environment.

#J-18808-Ljbffr

As a Bar Manager at Eastern & Oriental Express, a Belmond Train, you are Leader of a bartending team that brings innovation to beverages and guest experiences. In this role, you’ll work with a range of premium spirits, locally sourced ingredients, and unique flavours to craft exceptional and exclusive cocktails. You’ll engage with guests, understand their preferences, and create customized cocktails tailored to their tastes. This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. Primary responsibilities include:

Provide excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards. Communicate with guests on a regular basis throughout service, with other employees, and/or departments to ensure guest needs are met. Be fully conversant and aware of all guest dietary requirements. Manage the service team by ensuring the smooth running of service and that duties are carried out in a professional and timeous manner. To oversee and control scheduling, to ensure adequate coverage according to the business levels. Ensure through regular monitoring of guest feedback, queries and complaints for delivering prompt, efficient and accurate service. Run all necessary training on service, food, beverages, standard practices etc. for the team and ensure that duties are carried out in accordance with Leading Quality Assessment (LQA) standards. Maintain the highest standards of integrity and uphold the trust the Company is placing in you. Perform your work to at least the minimum performance standards explained to you and required of you in your role. Also ensure that you work in a manner that complies with any applicable quality assurance standards and standard operating procedures. Eastern & oriental express: a living legend Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime. Everything about our train is extraordinary – and we want you to be, too. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. The Belmond & LVMH Family The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. Requirements 2 – 4 years relevant experience within management role. Experience within the luxury hospitality industry – advantageous. Relevant management or field/industry related diploma or degree. Experience in managing a team. Demonstrated ability to be innovative and creative. Relevant qualifications in hospitality management, tourism, or business studies. Online and administrative management skills. Ability to follow instructions & work independently when required. Excellent communication and interpersonal skills. We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude. International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions. Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide. At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Competitive salaries and insurance plans. Complimentary and preferred rate experiences at our iconic destinations. Wellness programs Meals and uniforms are provided. Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.

#J-18808-Ljbffr

• Manage the daily operations of the restaurant and bar, ensuring smooth service and a high-quality guest experience.
• Lead and motivate the service team to maintain excellent standards in hospitality and food & beverage service.
• Manage inventory, cost control, and supplier relationships to ensure profitability and compliance with hotel standards.
• Monitor guest feedback and service quality, implementing improvements to enhance overall dining satisfaction.

Requirements:

• Relevant certification in a related field.
• Relevant experience in similar role.
• Applicants must be willing to work in Johor Bahru.

Property: Location: Address: #J-18808-Ljbffr

Manage the daily operations of the restaurant and bar, ensuring smooth service and a high-quality guest experience. Lead and motivate the service team to maintain excellent standards in hospitality and food & beverage service. Manage inventory, cost control, and supplier relationships to ensure profitability and compliance with hotel standards. Monitor guest feedback and service quality, implementing improvements to enhance overall dining satisfaction. Requirements: Relevant certification in a related field. Relevant experience in similar role. Applicants must be willing to work in Johor Bahru. Property:

Location:

Address: #J-18808-Ljbffr

1 Job Purpose

The incumbent is responsible for delivering patient specific high-quality food and exemplary service to patients, guests, and staff in a friendly and timely manner. He/She is also required to work with and assist other members of the Food Services team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following hospital sanitization and safety procedures.

2. Duties and Responsibilities

1. Primary Responsibilities and Duties (80%)
   
2. Deliver complete and accurate trays, food requests, and collecting soiled trays while adhering to the departmental policies and procedures for tray delivery and pickup
   Verifying patients’ meal selections for food items served on the tray and rectifying any mistakes
   Participate in a restaurant style cold/hot production in preparing select food items for meal service
   Act upon patient meal requests either by resolving the issue directly or alerting issues to the control room or operations executive
   Adhere to the hospital and departmental hand hygiene policy and procedures and other food service regulations at all times
   To operate equipment for the meal service, including coffeemaker, toaster, microwave oven, and other necessary equipment for meal service
   Clean and sanitize equipment according to the departmental policy.
   Monitor, collect, and record operation specific data for administrative purposes
   Perform any other duties as assigned by the Food Service Manager
   

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Assist in orientation and on-the-job training of new Food Service Team members

2.2.2 Assist with plating tasks when necessary

2.2.3 Perform other duties as assigned by the Food Service Manager

3. Job Specification/Requirements

1. Minimum GCE “N” level and above
   
2. Communicate effectively in written and spoken English
   
3. Food service experience preferred
   

#J-18808-Ljbffr

• Manage and grow sales in Food Service, GT, and MT channels.
• Execute sales plans and strategies per channel and customer segment.
• Work closely with distributors and wholesalers to achieve sales goals.

Key Account Management

• Maintain strong relationships with key HORECA and wholesale customers.
• Conduct regular sales visits, business reviews, and negotiations.
• Identify growth opportunities and upsell relevant product ranges.
• Implement trade promotions and marketing activities effectively.
• Ensure product availability, visibility, and placement in the trade.
• Collaborate with marketing and Sales Manager on new product launches and activation.

Reporting & Analysis

• Monitor sales performance and competitor activities.
• Prepare weekly and monthly sales reports.
• Provide market feedback for continuous improvement.

JOB REQUIREMENTS

• Diploma/Degree in Business, Marketing, or related discipline.
• Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
• Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
• Experienced in promotion execution, distributor handling, and channel development.
• Good interpersonal, negotiation, and problem-solving skills.
• Independent, proactive, and result oriented.
• Proficient in Excel and PowerPoint.
• Must possess own transport and able to travel frequently.

#J-18808-Ljbffr

Manage and grow sales in Food Service, GT, and MT channels. Execute sales plans and strategies per channel and customer segment. Work closely with distributors and wholesalers to achieve sales goals. Key Account Management Maintain strong relationships with key HORECA and wholesale customers. Conduct regular sales visits, business reviews, and negotiations. Identify growth opportunities and upsell relevant product ranges. Implement trade promotions and marketing activities effectively. Ensure product availability, visibility, and placement in the trade. Collaborate with marketing and Sales Manager on new product launches and activation. Reporting & Analysis Monitor sales performance and competitor activities. Prepare weekly and monthly sales reports. Provide market feedback for continuous improvement. JOB REQUIREMENTS

Diploma/Degree in Business, Marketing, or related discipline. Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector. Strong knowledge of General Trade/ Modern Trade/ Food Service channels. Experienced in promotion execution, distributor handling, and channel development. Good interpersonal, negotiation, and problem-solving skills. Independent, proactive, and result oriented. Proficient in Excel and PowerPoint. Must possess own transport and able to travel frequently.

#J-18808-Ljbffr