27 Banquet Manager jobs in Malaysia

1 day ago Be among the first 25 applicants

Direct message the job poster from Hotel Royal Signature

Company Description

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Role Description

This is a full-time on-site role for a Banquet Manager at Hotel Royal Signature, located in WP. Kuala Lumpur. The Banquet Manager will be responsible for overseeing the day-to-day operations of banquet services, ensuring customer satisfaction, managing food and beverage arrangements, and maintaining high standards of customer service. The Banquet Manager will also be involved in hiring and training staff, coordinating event schedules, and ensuring that events run smoothly and efficiently.

Qualifications

• Customer Satisfaction and Customer Service skills
• Excellent Communication skills
• Experience in Food & Beverage management
• Experience in Hiring and training staff
• Strong organizational and leadership abilities
• Ability to work in a fast-paced environment
• Degree or diploma in Hospitality Management or related field is a plus

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Hotel Royal Signature by 2x

Get notified about new Banquet Manager jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,300.00-MYR3,000.00 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,800.00 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,800.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,300.00-MYR3,000.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,000.00-MYR9,000.00 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 hours ago

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**Additional Information**
**Job Number** 25125646
**Job Category** Event Management
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Banquet Operations**
- Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
- Applies knowledge of all laws, as they relate to an event.
- Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
- Adheres to and reinforces all standards, policies, and procedures.
- Maintains established sanitation levels.
- Manages departmental inventories and maintains equipment.
- Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting relationships with groups to retain business and increase growth.
**Participating in and Leading Banquet Teams**
- Sets goals and delegates tasks to improve departmental performance.
- Conducts monthly department meetings with the Banquet team.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
- Acts as a liaison to the kitchen staff.
- Leads shifts and actively participates in the servicing of events.
**Ensuring and Providing Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews comment cards and guest satisfaction results with employees.
**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

1 day ago Be among the first 25 applicants Direct message the job poster from Hotel Royal Signature Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Banquet Manager at Hotel Royal Signature, located in WP. Kuala Lumpur. The Banquet Manager will be responsible for overseeing the day-to-day operations of banquet services, ensuring customer satisfaction, managing food and beverage arrangements, and maintaining high standards of customer service. The Banquet Manager will also be involved in hiring and training staff, coordinating event schedules, and ensuring that events run smoothly and efficiently.

Qualifications

Customer Satisfaction and Customer Service skills Excellent Communication skills Experience in Food & Beverage management Experience in Hiring and training staff Strong organizational and leadership abilities Ability to work in a fast-paced environment Degree or diploma in Hospitality Management or related field is a plus

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Hotel Royal Signature by 2x Get notified about new Banquet Manager jobs in

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,300.00-MYR3,000.00 1 month ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,800.00 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,800.00 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,300.00-MYR3,000.00 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,000.00-MYR9,000.00 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Plan, organize, and execute banquet events such as weddings, conferences, and corporate functions, ensuring all client requirements are met. Lead, train, and supervise banquet staff to deliver excellent service and maintain smooth event operations. Coordinate with kitchen, service teams, and vendors to ensure timely food and beverage service and proper event setup. Manage event setup and cleanliness, ensuring a welcoming and professional environment throughout the event. Requirements: Relevant certification in a related field. Relevant experience in similar role. Applicants must be willing to work in Johor Bahru. Property:

Location:

Address: #J-18808-Ljbffr

Join to apply for the Assistant Banquet Manager role at Shangri-La Group .

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant, and multi-skilled individuals who can meet the ever-changing challenges and contribute to the success of the resort. It takes a very special person to work at Shangri-La — someone with an eye for detail, skills to perform, and a passion to delight.

Service Manager – Food & Beverage (Banquet)

We are looking for a Service Manager – Food & Beverage (Banquet).

As a Service Manager – Food & Beverage (Banquet), your responsibilities include:

• Supporting the Banquet Manager in planning and organizing
• Ensuring every guest receives high-quality service
• Maintaining smooth banquet operations daily
• Coaching and maximizing team performance

We Are Looking For Someone Who

• Possesses hospitality and/or Food & Beverage qualifications at diploma level or above
• Preferably has experience from a 5-star international hotel
• Fluency in English (and local language) in both speaking and writing
• Can solve problems professionally, enjoys planning, organizing, and problem-solving
• Is a team player, dependable, highly motivated, mature, and able to work independently with high speed of execution
• Is creative with an eye for detail and willing to work shift hours

If you are the right person, what are you waiting for? Click the apply button now!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Customer Service
• Industries: Hospitality, Travel Arrangements, Food and Beverage Services

Referrals increase your chances of interviewing at Shangri-La Group by 2x.

Set job alerts for “Assistant Banquet Manager” roles by signing in. #J-18808-Ljbffr

**Additional Information**
**Job Number** 25114418
**Job Category** Event Management
**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Management of Department Operations and Inventories**
- Manages departmental inventories and assets including par levels and maintenance of equipment.
- Conducts monthly department meetings with the Banquet captains and employees.
- Maintains attendance log for banquet employees.
- Maintains and enforces established sanitation levels.
- Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
- Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
- Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
- Uses banquet beverage "Use" records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
- Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
- Schedules banquet service staff to forecast and service standards, while maximizing profits.
**Participating in and Leading Banquet Teams**
- Attends and participates in all pertinent meetings.
- Leads shifts and actively participates in the servicing of events.
- Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.
**Providing and Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
**Conducting Human Resources Activities**
- Interviews and hires Banquet captains and employees with appropriate skills.
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees understand expectations and parameters.
- Observes service behaviors of employees and provides feedback to individuals.
- Reviews comment cards and guest satisfaction results with employees.
- Participates in the development and implementation of corrective action plans.
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

Join to apply for the

Assistant Banquet Manager

role at

Shangri-La Group . Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic, vibrant, and multi-skilled individuals who can meet the ever-changing challenges and contribute to the success of the resort. It takes a very special person to work at Shangri-La — someone with an eye for detail, skills to perform, and a passion to delight. Service Manager – Food & Beverage (Banquet)

We are looking for a Service Manager – Food & Beverage (Banquet). As a Service Manager – Food & Beverage (Banquet), your responsibilities include: Supporting the Banquet Manager in planning and organizing Ensuring every guest receives high-quality service Maintaining smooth banquet operations daily Coaching and maximizing team performance We Are Looking For Someone Who

Possesses hospitality and/or Food & Beverage qualifications at diploma level or above Preferably has experience from a 5-star international hotel Fluency in English (and local language) in both speaking and writing Can solve problems professionally, enjoys planning, organizing, and problem-solving Is a team player, dependable, highly motivated, mature, and able to work independently with high speed of execution Is creative with an eye for detail and willing to work shift hours If you are the right person, what are you waiting for? Click the apply button now! Additional Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Customer Service Industries: Hospitality, Travel Arrangements, Food and Beverage Services Referrals increase your chances of interviewing at Shangri-La Group by 2x. Set job alerts for “Assistant Banquet Manager” roles by signing in. #J-18808-Ljbffr

1 Job Purpose

The incumbent is responsible for delivering patient specific high-quality food and exemplary service to patients, guests, and staff in a friendly and timely manner. He/She is also required to work with and assist other members of the Food Services team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following hospital sanitization and safety procedures.

2. Duties and Responsibilities

1. Primary Responsibilities and Duties (80%)
   
2. Deliver complete and accurate trays, food requests, and collecting soiled trays while adhering to the departmental policies and procedures for tray delivery and pickup
   Verifying patients’ meal selections for food items served on the tray and rectifying any mistakes
   Participate in a restaurant style cold/hot production in preparing select food items for meal service
   Act upon patient meal requests either by resolving the issue directly or alerting issues to the control room or operations executive
   Adhere to the hospital and departmental hand hygiene policy and procedures and other food service regulations at all times
   To operate equipment for the meal service, including coffeemaker, toaster, microwave oven, and other necessary equipment for meal service
   Clean and sanitize equipment according to the departmental policy.
   Monitor, collect, and record operation specific data for administrative purposes
   Perform any other duties as assigned by the Food Service Manager
   

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Assist in orientation and on-the-job training of new Food Service Team members

2.2.2 Assist with plating tasks when necessary

2.2.3 Perform other duties as assigned by the Food Service Manager

3. Job Specification/Requirements

1. Minimum GCE “N” level and above
   
2. Communicate effectively in written and spoken English
   
3. Food service experience preferred
   

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• Manage and grow sales in Food Service, GT, and MT channels.
• Execute sales plans and strategies per channel and customer segment.
• Work closely with distributors and wholesalers to achieve sales goals.

Key Account Management

• Maintain strong relationships with key HORECA and wholesale customers.
• Conduct regular sales visits, business reviews, and negotiations.
• Identify growth opportunities and upsell relevant product ranges.
• Implement trade promotions and marketing activities effectively.
• Ensure product availability, visibility, and placement in the trade.
• Collaborate with marketing and Sales Manager on new product launches and activation.

Reporting & Analysis

• Monitor sales performance and competitor activities.
• Prepare weekly and monthly sales reports.
• Provide market feedback for continuous improvement.

JOB REQUIREMENTS

• Diploma/Degree in Business, Marketing, or related discipline.
• Minimum 4-6 years’ experience in FMCG, HORECA, or food service sector.
• Strong knowledge of General Trade/ Modern Trade/ Food Service channels.
• Experienced in promotion execution, distributor handling, and channel development.
• Good interpersonal, negotiation, and problem-solving skills.
• Independent, proactive, and result oriented.
• Proficient in Excel and PowerPoint.
• Must possess own transport and able to travel frequently.

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