2,458 Banking Support jobs in Malaysia

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Banking Support Specialist (Mandarin - October)

role at

Agensi Pekerjaan JobScoper Sdn. Bhd. This range is provided by Agensi Pekerjaan JobScoper Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Responsibilities

Provide timely support to customers through available communication channels (inbound, outbound calls and email). Ensure efficient problem and complaint resolution. Process payment and client information in a manner that is precise and safeguards the customers personal and payment information. Pro-active support to customers to prevent damage to brand loyalty. Qualifications

Candidate must possess at least a Diploma and above. Fresh graduates are welcome. Fluent in English and Mandarin (speaking, reading, and writing). Willing to work on rotational shifts (24/7). Willing to relocate to Petaling Jaya. Benefits

EPF, Sosco, EIS and other benefits. Annual leave Medical leave Provided training Provided allowance Near to LRT Station. Five working days. Job details

Seniority level: Associate Employment type: Full-time Job function: Customer Service Industries: Human Resources Services

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Overview

Senior Developer - Core Banking (L3 Support) at Accenture Southeast Asia. Location: Kuala Lumpur. Experience Level: Senior (L3 - 6 to 9 years).

Job Title

Senior Developer - Core Banking (L3 Support)

Domain

Core Banking

Sub-Domain

L3 Support

RFP Role

Developer

Job Summary

We are seeking a Senior Developer with 6-9 years of experience in Core Banking (Investments & Wealth) to support L3 activities and deliver robust solutions. The ideal candidate will be skilled in .NET, SQL, and DevOps practices, with strong expertise in wealth management and investment advisory services for diverse client segments.

Key Responsibilities

• Provide L3 development and support for Core Banking systems in the Investments & Wealth domain.
• Design, develop, and maintain applications using .NET and SQL technologies.
• Collaborate with stakeholders to implement wealth management and advisory solutions.
• Perform root cause analysis, resolve production issues, and deliver timely fixes/enhancements.
• Ensure code quality, performance optimization, and system reliability across open systems and Windows environments.
• Contribute to DevOps pipelines, automation, and continuous integration/delivery.
• Work closely with business and technical teams to ensure regulatory, compliance, and business objectives are met.

Required Skills & Qualifications

• 6-9 years of experience in application development and L3 support within Core Banking.
• Strong expertise in .NET and SQL development.
• Hands-on experience with MS-SQL databases and open systems/Windows platforms.
• Proven ability to deliver solutions in the Investments & Wealth/Wealth Management domain, particularly in investment advisory services.
• Good understanding of DevOps practices and automation tools.
• Excellent analytical, problem-solving, and communication skills.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Engineering
• Business Consulting and Services

Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x

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Overview

Senior Developer - Core Banking (L3 Support) at Accenture Southeast Asia. Location: Kuala Lumpur. Experience Level: Senior (L3 - 6 to 9 years). Job Title

Senior Developer - Core Banking (L3 Support) Domain

Core Banking Sub-Domain

L3 Support RFP Role

Developer Job Summary

We are seeking a Senior Developer with 6-9 years of experience in Core Banking (Investments & Wealth) to support L3 activities and deliver robust solutions. The ideal candidate will be skilled in .NET, SQL, and DevOps practices, with strong expertise in wealth management and investment advisory services for diverse client segments. Key Responsibilities

Provide L3 development and support for Core Banking systems in the Investments & Wealth domain. Design, develop, and maintain applications using .NET and SQL technologies. Collaborate with stakeholders to implement wealth management and advisory solutions. Perform root cause analysis, resolve production issues, and deliver timely fixes/enhancements. Ensure code quality, performance optimization, and system reliability across open systems and Windows environments. Contribute to DevOps pipelines, automation, and continuous integration/delivery. Work closely with business and technical teams to ensure regulatory, compliance, and business objectives are met. Required Skills & Qualifications

6-9 years of experience in application development and L3 support within Core Banking. Strong expertise in .NET and SQL development. Hands-on experience with MS-SQL databases and open systems/Windows platforms. Proven ability to deliver solutions in the Investments & Wealth/Wealth Management domain, particularly in investment advisory services. Good understanding of DevOps practices and automation tools. Excellent analytical, problem-solving, and communication skills. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology and Engineering Business Consulting and Services Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x

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Core Banking - Senior L3 support Application Maintenance/ Production Support

Location: Kuala Lumpur, Malaysia

Work Mode: Work From Office

Overview

We are seeking an experienced Senior L3 Support professional to maintain and support our core banking applications in a production environment. The ideal candidate will have 5+ years of expertise in banking systems, troubleshooting complex issues, and ensuring seamless operations of critical financial applications.

What You'll Do

• Provide L3 support for core banking applications and resolve critical production issues
• Monitor system performance and ensure optimal application functionality
• Analyze and troubleshoot complex technical problems in banking environments
• Collaborate with development teams and vendors for issue resolution
• Document incidents and maintain knowledge base for future reference

What We’re Looking For

• 5+ years of experience in core banking systems support
• Strong knowledge of banking applications and production environments
• Expertise in troubleshooting and problem-solving skills
• Experience with database management and system monitoring tools
• Excellent communication and analytical skills

Role: Core Banking - Senior L3 Support Application Maintenance/Production Support

Employment type: Full-time

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Core Banking - Senior L3 support Application Maintenance/ Production Support

Location: Kuala Lumpur, Malaysia Work Mode: Work From Office Overview

We are seeking an experienced Senior L3 Support professional to maintain and support our core banking applications in a production environment. The ideal candidate will have 5+ years of expertise in banking systems, troubleshooting complex issues, and ensuring seamless operations of critical financial applications. What You'll Do

Provide L3 support for core banking applications and resolve critical production issues Monitor system performance and ensure optimal application functionality Analyze and troubleshoot complex technical problems in banking environments Collaborate with development teams and vendors for issue resolution Document incidents and maintain knowledge base for future reference What We’re Looking For

5+ years of experience in core banking systems support Strong knowledge of banking applications and production environments Expertise in troubleshooting and problem-solving skills Experience with database management and system monitoring tools Excellent communication and analytical skills Role: Core Banking - Senior L3 Support Application Maintenance/Production Support Employment type: Full-time

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Job Responsibilities

You will be responsible for the end-to-end software development and support for all work transitioned from Group (focus on L3 production fixes). This includes analysis and design to development, implementation, testing and support and you will be expected to manage production problems and incidents.
You will also be responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Group domain team to plan and manage transitioned deliverables.

Other responsibilities include:

• Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope
• Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues
• Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality
• Develop, Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation
• Contribute to improvement initiatives relating to methods, tools, people, architecture, project management and governanc

Job Requirements

• At least 6 years’ experience in relevant Banking / Information Technology
• Proficient in IBM AS400 platform, RPG, CL programming, ALDON
• Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE
• Well-versed in service management/production support
• Knowledge of Silverlake’s banking software suite
• Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous although not mandatory

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Overview

We are urgently looking to hire a Legal Associate with a keen interest in Banking Litigation . Experience: 0–1 year PQE.

Ideal Candidate / Qualifications

• 0–1 year PQE
• Strong research and drafting skills
• Eager to learn and grow in a fast-paced Banking litigation team

How to Apply

Interested candidates, please send your CV to with the subject line: Application – Legal Associate (Banking Litigation)

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Legal
• Industries: Business Consulting and Services

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**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Responsibilities:**
+ Transaction Banking ("TB") provides core banking products and services for our corporate customers.
+ This includes the channel and account offerings for the delivery of Trade & Supply Chain Finance and Cash Management, such as liquidity; pooling and sweeping; payments and receivables; trade and supply chain finance, usance LC payable at sight basis, LC discounting on non-recourse basis and Accounts Receivables Payable Scheme ("ARPS").
+ To identify and drive the sales of TB with internal support from stakeholders in achieving targeted growth in revenue and drivers (for assets and liabilities) while representing the bank in client and industry engagements.
+ Proactively manage TB relationships within the portfolio of existing and agreed target clients in order to develop, structure and provide proposals that meet customers' requirements. Spot opportunities to deepen TB income and economic profit, recommending and implementing the appropriate solutions.
+ Develop, implement and execute TB Account Planning, client sales and trade relationship pipelines in a timely manner.
+ Act as a point of contact for all TB transactions for customers, with the ability to discuss technical and operational aspects of transactions.
+ Identify product gaps or new product opportunities to support the enhancement and development of existing and/or new product/services via a cost-effective delivery channel.
+ Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. Effectively identify, escalate, mitigate and resolve risk and compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance are addressed and appropriately dealt with.
+ Support the active management of the TB portfolio as required.
**Requirements:**
+ Applicant must have a recognized Degree in Economics, Finance/Accountancy/Banking or its equivalent from a recognized university/higher learning institution.
+ Proven record of technical understanding of Trade and Supply Chain products. Minimum of 2 years of experiences in a trade sale.
+ Demonstrable success in Trade Sales and Business Development/Marketing
+ Strong knowledge of risk profile and regulatory treatment of Trade & Supply Chain products and associated risk and portfolio management practice
+ Good understanding of local and/or international products and other banking products related.
+ In-depth understanding of Trade and Supply Chain Finance products and sound understanding of the broad range of Transaction Banking products. Minimum 2-year experiences in a trade sales or product management capacity
+ Demonstrable success in Trade Sales and Business Development area
+ Proven record of technical understanding of Trade and Supply Chain products
+ Broad knowledge of the Trade Finance risks and related.
+ Knowledge of risk profile and regulatory treatment of Trade and Supply Chain and associated risk and portfolio management practices.
+ Knowledge on working capital requirement, credit background and Trade Operations would be an added advantage.
+ Ability to read and write Japanese language would also be an added advantage
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

Job Responsibilities

• Manage end-to-end software development and support, focusing on L3 production fixes.
• Handle analysis, design, implementation, testing, and issue resolution.
• Ensure quality assurance aligned with the Bank's software delivery methodology.
• Act as the technical focal point for incident, problem, and knowledge management.
• Provide comprehensive support to internal customers and resolve issues efficiently.
• Oversee third-party vendors and integration partners for timely code fixes.
• Optimize and maintain software functionality while recommending improvements.
• Conduct root cause analysis, review code, and perform unit testing.
• Collaborate with stakeholders to prioritize problem remediation.
• Contribute to process improvements in tools, methods, and governance.

Job Requirements

• Minimum 6 years' experience in Banking/IT.
• Proficient in IBM AS400, RPG, CL programming, and ALDON.
• Strong knowledge of SDLC or Agile methodologies.
• Experience in service management/production support.
• Familiarity with Silverlake banking software suite.
• Degree in Computer Science, Engineering, or related field (certifications are a plus).

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