877 Banking Specialist jobs in Malaysia
Banking & Payments Specialist/Manager
Posted 11 days ago
Job Viewed
Job Description
Bitunix, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Location: Remote Industry: Fintech, Crypto, Forex Language: Preferably Chinese/Mandarin Speaker Experience: 3+ years in payments, banking, or fintech Job OverviewBitunix is hiring a Banking & Payments Specialist/Manager to manage global payment flows, enhance fiat/crypto transaction efficiency, and support banking infrastructure growth.
Key Responsibilities- Oversee fiat and crypto payment rails and transaction flows
- Maintain strong relationships with PSPs, banks, and wallets
- Ensure compliance with international payment standards
- Support integration of new payment providers
- Investigate and resolve transaction and KYC-related issues
- Deep understanding of payments systems, APIs, and compliance in crypto/forex
- Experience in PSP and banking relationship management
- Solid grasp of blockchain payments and FX operations
- Analytical mindset with problem-solving skills
- Chinese/Mandarin fluency is advantageous
- Mid-Senior level
- Full-time
- Finance and Sales
Referrals increase your chances of interviewing at Bitunix by 2x
Get notified about new Bank Employee jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
#J-18808-LjbffrBanking Operations Specialist/Manager
Posted 11 days ago
Job Viewed
Job Description
Bitunix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Banking Operations Specialist/Manager role at Bitunix
Bitunix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join to apply for the Banking Operations Specialist/Manager role at Bitunix
Location: Remote
Industry: Fintech, Crypto, Forex
Language: Preferably Chinese/Mandarin Speaker
Experience: 3+ years in banking/financial operations
Job Overview
Bitunix is seeking a detail-oriented Banking Operations Specialist or Manager to streamline and oversee daily banking and treasury processes, ensuring the secure and efficient movement of funds across our fintech and crypto platforms.
Key Responsibilities
- Manage banking infrastructure, accounts, and reconciliation processes
- Ensure accurate and timely settlements across fiat and crypto transactions
- Coordinate with banking partners, custodians, and compliance teams
- Monitor liquidity, cash flow, and payment pipelines
- Assist in implementing new banking solutions and integrations
- Troubleshoot transaction issues and implement risk controls
- Proven experience in banking operations, payment processing, or treasury functions
- Strong understanding of crypto/forex environments
- Familiar with SWIFT, SEPA, and blockchain settlements
- Proficient in Excel and/or banking dashboards
- Fluency in Mandarin is a plus
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
Referrals increase your chances of interviewing at Bitunix by 2x
Sign in to set job alerts for “Bank Employee” roles.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
CLIENT OPERATIONS & DUE DILIGENCE ANALYSTMid Valley City, Federal Territory of Kuala Lumpur, Malaysia 4 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago
Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR7,000.00-MYR10,000.00 3 weeks ago
Federal Territory of Kuala Lumpur, Malaysia 1 day ago
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#J-18808-LjbffrBanking & Payments Specialist/Manager
Posted today
Job Viewed
Job Description
Join or sign in to find your next job Join to apply for the
Banking & Payments Specialist/Manager
role at
Bitunix
Get AI-powered advice on this job and more exclusive features.
Location:
Remote Industry:
Fintech, Crypto, Forex Language:
Preferably Chinese/Mandarin Speaker Experience:
3+ years in payments, banking, or fintech Job Overview Bitunix is hiring a Banking & Payments Specialist/Manager to manage global payment flows, enhance fiat/crypto transaction efficiency, and support banking infrastructure growth.
Key Responsibilities
Oversee fiat and crypto payment rails and transaction flows
Maintain strong relationships with PSPs, banks, and wallets
Ensure compliance with international payment standards
Support integration of new payment providers
Investigate and resolve transaction and KYC-related issues
Requirements
Deep understanding of payments systems, APIs, and compliance in crypto/forex
Experience in PSP and banking relationship management
Solid grasp of blockchain payments and FX operations
Analytical mindset with problem-solving skills
Chinese/Mandarin fluency is advantageous
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Referrals increase your chances of interviewing at Bitunix by 2x
Get notified about new Bank Employee jobs in
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
#J-18808-Ljbffr
Banking Operations Specialist/Manager
Posted 6 days ago
Job Viewed
Job Description
Location: Remote
Industry: Fintech, Crypto, Forex
Experience: 3+ years in banking/financial operations
Bitunix is seeking a detail-oriented Banking Operations Specialist or Manager to streamline and oversee daily banking and treasury processes, ensuring the secure and efficient movement of funds across our fintech and crypto platforms.
Key Responsibilities-
Manage banking infrastructure, accounts, and reconciliation processes
-
Ensure accurate and timely settlements across fiat and crypto transactions
-
Coordinate with banking partners, custodians, and compliance teams
-
Monitor liquidity, cash flow, and payment pipelines
-
Assist in implementing new banking solutions and integrations
-
Troubleshoot transaction issues and implement risk controls
-
Proven experience in banking operations, payment processing, or treasury functions
-
Strong understanding of crypto/forex environments
-
Familiar with SWIFT, SEPA, and blockchain settlements
-
Proficient in Excel and/or banking dashboards
Banking & Payments Specialist/Manager
Posted 19 days ago
Job Viewed
Job Description
Location: Remote
Industry: Fintech, Crypto, Forex
Language: Preferably Chinese/Mandarin Speaker
Experience: 3+ years in payments, banking, or fintech
Bitunix is hiring a Banking & Payments Specialist/Manager to manage global payment flows, enhance fiat/crypto transaction efficiency, and support banking infrastructure growth.
Key Responsibilities-
Oversee fiat and crypto payment rails and transaction flows
-
Maintain strong relationships with PSPs, banks, and wallets
-
Ensure compliance with international payment standards
-
Support integration of new payment providers
-
Investigate and resolve transaction and KYC-related issues
-
Deep understanding of payments systems, APIs, and compliance in crypto/forex
-
Experience in PSP and banking relationship management
-
Solid grasp of blockchain payments and FX operations
-
Analytical mindset with problem-solving skills
-
Chinese/Mandarin fluency is advantageous
Talent Acquisition Specialist - Banking
Posted 6 days ago
Job Viewed
Job Description
Talent Acquisition Specialist
Location: KL (Walking distance from Ampang Park LRT/MRT Station)
About the Role
We are looking for a Talent Acquisition Specialist to manage the full recruitment cycle — from sourcing to hiring — and play a key role in connecting top talent with our organization. This role is 100% on-site and ideal for someone who thrives in a fast-paced, people-focused environment.
Key Responsibilities
Source applicants through various channels, including professional networks
Screen and review candidate profiles; conduct pre-screening interviews to assess qualifications, experience, and culture fit
Engage with candidates for assessments and interview scheduling
Coordinate and schedule interviews with hiring managers and panels
Conduct phone interviews with candidates
Handle recruitment documentation and maintain up-to-date procedures
Manage accurate records in the applicant tracking system
Conduct reference checks and background screenings
Review and improve recruitment practices for greater efficiency
Requirements
Bachelor’s degree in HR, Business, or a related field
Minimum 3 years’ experience in talent acquisition or recruitment, preferably in a large organization
Strong knowledge of recruitment strategies, sourcing techniques, and selection methods
Excellent communication and interpersonal skills for engaging with stakeholders at all levels
Process-oriented with strong attention to detail
Team player with a positive, proactive attitude
Proficient in Microsoft Office
Able to work 100% on-site and with limited mobile phone access
Why Join Us?
Be part of a high-performing team in a dynamic work environment
Opportunity to work with diverse talent and make a real impact on the company’s growth
If you’re passionate about finding the right people for the right roles and enjoy building professional relationships, we’d love to hear from you!
Unlock job insightsSalary match Number of applicants Skills match
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Talent Acquisition Specialist? How many years of recruitment experience do you have? Which of the following languages are you fluent in? Are you willing to undergo a pre-employment background check? How much notice are you required to give your current employer?
Human Resources & Recruitment 11-50 employees
At ASK Resources, our mission is to provide efficient services to both jobseekers and employers. With over a decade of experience since being founded in 2005, ASK has been in partnership with locally established companies, shared services, GLC, PLC and MNC clients across all sectors and industries with successful result.
Whether you are someone seeking career opportunities, an employer who wants to hire the RIGHT talents that best fit your organization, or simply a fresh graduate looking for your first job, we encourage you to get in touch with us.
Think Career… Just “ASK”
please view:
At ASK Resources, our mission is to provide efficient services to both jobseekers and employers. With over a decade of experience since being founded in 2005, ASK has been in partnership with locally established companies, shared services, GLC, PLC and MNC clients across all sectors and industries with successful result.
Whether you are someone seeking career opportunities, an employer who wants to hire the RIGHT talents that best fit your organization, or simply a fresh graduate looking for your first job, we encourage you to get in touch with us.
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as a Talent Acquisition Specialist
#J-18808-LjbffrSpecialist - Banking (Japanese Proficiency)
Posted 11 days ago
Job Viewed
Job Description
VISTRA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
VISTRA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
2 days ago Be among the first 25 applicants
It’s never been a more exciting time to join Vistra.
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that
We have an exciting opportunity for you to join our team as Senior Specialist r eporting to the Manager, this full-time and permanent position is based in either Johor Bahru or Kuala Lumpur , Malaysia and offers regional coverage, allowing you to make a significant impact to our Payment &Treasury Department and its’ growth.
Key Responsibilities:
1. The candidate is required to be involved in payment operation by manually setting up / Initiating payment, cash management and remittance in the client’s online bank portal or payment platform by adhering to all implemented procedures and policies.
2. This a dual role where the candidate maybe requires performing the preparer and checker role.
3. Preferably to have experience in reviewing role where the candidate must have eyes for details to spot any discrepancies on the payment that is setup by the preparer.
4. Able to guide and coach the junior officers within the Japan Banking team on payment and cash management work. Familiar with Japan bank system – MUFG, SMBC, Mizuho and some other international banks will be an added advantage
5. Assist and coordinate with client in their treasury bank account management and work closely with the both client and banks to manage the client bank account which includes bank opening, change of account signatories, I- banking users, bank KYC reviews, bank account closure and other bank related tasks assigned by the Manager/Team Lead.
6. Manage day to day client relationship by attending to both client and bank queries in a professional and timely manner in accordance with the Service Level Agreement and Turn-Around Time.
7. Manage and provide support to stakeholder in Japan office regarding payment and cash management work.
8. Provide support to facilitate the on-time completion of internal and external audits.
Key Requirements:
- The candidates with experience in Fund/Corporate payment processing and cash management.
- Good command in both English and Japanese language is a must as the candidate must be able to communicate and read the language for the candidate to manage the client’s and bank relationship efficiently.
- Familiar with Japan bank system – MUFG, SMBC, Mizuho and some other international banks will be an added advantage
- Must have proven good time management with good multi-tasking skill and knows to prioritize multiple work that often has very tight deadlines imposed
- Focused and meticulous, with a keen eye for detail.
- Able to work under time pressure in a fast-paced working environment.
- A fast learner who can adapt to changes and be flexible in accepting changes whenever is required on the job.
- Take personal responsibility and ownership of the work that has been assigned and has 0% error tolerance.
Company Benefits:
At our Malaysia office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement, upon completion of the probation period.
Additionally, we provide comprehensive medical insurance and dental coverage, wellness reimbursement, and competitive leave entitlement to support your well-being and time to recharge or explore your passions out of work.
As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like job related such as ICSA, CPA, STEP, ACCA, MIA etc. in ensuring you stay ahead in your field.
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Administrative
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at VISTRA by 2x
Sign in to set job alerts for “Banking Specialist” roles. Branch Personal Banker (Multiple Locations)WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Senior Executive Assistant, Citibank MalaysiaKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Internship, Life Branch Operation (Arena Branch)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago
Specialist, Banking Relations & Treasury (Bangkok-based, Relocation provided)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Corporate Services Executive (Company Secretary)WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR55,000.00-MYR63,000.00 2 days ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 hours ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Customer Service Part Time KL East Mall (In Store)Kepong, Federal Territory of Kuala Lumpur, Malaysia 3 months ago
Sales Admin Executive (Property Division)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Customer Service Specialist - Airline Industry (TW & LA Market)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 11 hours ago
Internship, Life Branch Operations (Ipoh Branch)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
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#J-18808-LjbffrBe The First To Know
About the latest Banking specialist Jobs in Malaysia !
Specialist - Banking (Japanese Proficiency)
Posted today
Job Viewed
Job Description
Senior Specialist r eporting to the Manager, this full-time and permanent position is based in either
Johor Bahru
or
Kuala Lumpur , Malaysia
and offers regional coverage, allowing you to make a significant impact to our
Payment &Treasury Department
and its’ growth. Key Responsibilities: 1. The candidate is required to be involved in payment operation by manually setting up / Initiating payment, cash management and remittance in the client’s online bank portal or payment platform by adhering to all implemented procedures and policies. 2. This a dual role where the candidate maybe requires performing the preparer and checker role. 3. Preferably to have experience in reviewing role where the candidate must have eyes for details to spot any discrepancies on the payment that is setup by the preparer. 4. Able to guide and coach the junior officers within the Japan Banking team on payment and cash management work. Familiar with Japan bank system – MUFG, SMBC, Mizuho and some other international banks will be an added advantage 5. Assist and coordinate with client in their treasury bank account management and work closely with the both client and banks to manage the client bank account which includes bank opening, change of account signatories, I- banking users, bank KYC reviews, bank account closure and other bank related tasks assigned by the Manager/Team Lead. 6. Manage day to day client relationship by attending to both client and bank queries in a professional and timely manner in accordance with the Service Level Agreement and Turn-Around Time. 7. Manage and provide support to stakeholder in Japan office regarding payment and cash management work. 8. Provide support to facilitate the on-time completion of internal and external audits. Key Requirements: The candidates with experience in Fund/Corporate payment processing and cash management. Good command in both
English and Japanese language
is a
must
as the candidate must be able to communicate and read the language for the candidate to manage the client’s and bank relationship efficiently. Familiar with Japan bank system – MUFG, SMBC, Mizuho and some other international banks will be an added advantage Must have proven good time management with good multi-tasking skill and knows to prioritize multiple work that often has very tight deadlines imposed Focused and meticulous, with a keen eye for detail. Able to work under time pressure in a fast-paced working environment. A fast learner who can adapt to changes and be flexible in accepting changes whenever is required on the job. Take personal responsibility and ownership of the work that has been assigned and has 0% error tolerance. Company Benefits: At our Malaysia office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement, upon completion of the probation period. Additionally, we provide comprehensive medical insurance and dental coverage, wellness reimbursement, and competitive leave entitlement to support your well-being and time to recharge or explore your passions out of work. As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like job related such as ICSA, CPA, STEP, ACCA, MIA etc. in ensuring you stay ahead in your field. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey! Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Administrative Industries Business Consulting and Services Referrals increase your chances of interviewing at VISTRA by 2x Sign in to set job alerts for “Banking Specialist” roles.
Branch Personal Banker (Multiple Locations)
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Taman Tun Dr Ismail, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Senior Executive Assistant, Citibank Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Internship, Life Branch Operation (Arena Branch)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Specialist, Banking Relations & Treasury (Bangkok-based, Relocation provided)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Corporate Services Executive (Company Secretary)
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR55,000.00-MYR63,000.00 2 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Service Part Time KL East Mall (In Store)
Kepong, Federal Territory of Kuala Lumpur, Malaysia 3 months ago Sales Admin Executive (Property Division)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Service Specialist - Airline Industry (TW & LA Market)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 11 hours ago Internship, Life Branch Operations (Ipoh Branch)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Customer Service
Posted 1 day ago
Job Viewed
Job Description
This job involves assisting customers by handling complaints, processing orders, and supporting promotional activities. It is suitable for fresh graduates, offering an entry point into the workforce.
- Ensure the availability of sales-related equipment and materials.
- Respond to customer complaints and provide after-sales support as needed.
- Store and manage financial and non-financial data electronically and generate reports.
- Process all orders accurately and promptly.
- Inform clients of any delays or issues.
- Monitor team progress, identify shortcomings, and suggest improvements.
- Assist in organizing promotional materials and events.
- Ensure compliance with laws and company policies.
- Record customer complaints, coordinate with logistics and purchasing to address feedback.
- Prepare Halal Certificates for customers.
- File important documents and communicate relevant information.
- Prepare annual reports.
- Perform any additional tasks as required.
1. Minimum Diploma or Bachelor’s Degree in Business Administration, Communications, Marketing, Hospitality, or related fields.
2. Training or certification in Customer Service / Call Center / CRM systems is advantageous.
3. 1-2 years of experience in customer service, relations, or related roles.
4. Strong problem-solving and conflict-resolution skills .
5. Proficiency in Microsoft Office and experience with CRM or customer support platforms .
6. Team player with the ability to collaborate across departments.
7. Attention to detail and high accuracy in handling customer records.
8. Fresh graduates with strong communication skills and internship experience in customer-facing roles are encouraged to apply.
#J-18808-LjbffrCustomer Service
Posted 6 days ago
Job Viewed
Job Description
This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur.
Job Responsibilities:
- Provide excellent customer service to clients in person, over the phone, and via email.
- Schedule appointments and consultations, ensuring accuracy and efficiency.
- Greet clients upon arrival and ensure they feel welcome and comfortable.
- Assist clients with product selection, providing information on features, benefits, and usage.
- Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
- Maintain cleanliness and organization of the reception and waiting areas.
- Answer inquiries and address concerns promptly and professionally.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Collaborate with other team members to ensure a smooth and seamless customer experience.
- Promote and upsell additional products and services to clients as appropriate.
Job Requirements:
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Proven experience in a customer service role, preferably in the aesthetic industry.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Strong organizational and multitasking abilities, with keen attention to detail.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Proficiency in computer skills, including MS Office and appointment scheduling software.
- Knowledge of aesthetic treatments, products, and procedures is desirable.
- Willingness to learn and adapt to new technologies and procedures.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility to work evenings, weekends, and holidays as needed.
- Commission and discounts for in-house aesthetic services