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StashAway Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Banking Operations Executive role at StashAway

StashAway Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Banking Operations Executive role at StashAway

About Job

The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction.

About Job

The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction.

The ideal candidate will possess excellent analytical and problem-solving skills, as well as the ability to work well under pressure and meet deadlines. Strong communication and collaboration skills are also essential for this role, as the Banking Operations Executive will work closely with various teams within the organization to achieve common goals.

Responsibilities

• Daily Responsibilities:
• Process and check daily deposits and withdrawals (includes Suspicious Transaction Monitoring) for Singapore and Malaysia entities
• Once a suspicious transaction is approved on the Admin system, it takes immediate effect. If unsure of the approval decision, the Banking Operations Executive clarifies with the Function Manager. Conversely, the Function Manager retrospectively checks the approved transactions on a weekly basis.
• Execute daily fund transfers for the business (e.g. transfer to the Broker) across all of the Group’s entities
• The Banking Operations Manager provides oversight for this process and the transactions can only be approved by Senior Management members.
• Review flagged customers as part of the customer onboarding screening process
• The Banking Operations Manager will periodically review the Banking Operations Executives’ approvals and provide feedback.
• Work with the Client Experience team to contact customers for the purposes of transaction verifications (e.g. obtaining proof of fund transfer when necessary)
• Assist the Operations team in resolving transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team
• Prepare monthly reports (e.g. Reconciliation Report, Operations KPI Report)
• Take ownership of operational tasks and continuously find ways to improve the efficiency of such tasks
• Undertake ad hoc operations projects as required
  

Requirements

• Fresh Graduates are encouraged to apply.
• Prior experience in one or more of the following areas would be a bonus: banking & finance, risk or compliance, treasury, cash operations, trade settlement.
• Strong communication skills and a positive attitude. Proficiency in basic English is essential for effective interaction with internal and external stakeholders through various channels (phone, email, chat).
• Exceptional organizational skills, adaptability, and acute attention to detail are paramount.
• Ability to grasp complex concepts swiftly and creatively solve problems on-the-fly.
• A team player, adept at working collaboratively in a fast-paced environment, adjusting to changes while maintaining determination and efficiency.
• Proficiency in utilizing a range of technology tools and software relevant to banking operations, demonstrating an aptitude for learning new systems quickly.
• Strong commitment to continuous learning and professional growth, evident through seeking out opportunities to expand knowledge and skill sets.
  
  

Benefits

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.
  
  

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.
  
  

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.
  
  

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Finance and Sales

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StashAway Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Banking Operations Executive

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StashAway StashAway Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Banking Operations Executive

role at

StashAway About Job

The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction. About Job

The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction.

The ideal candidate will possess excellent analytical and problem-solving skills, as well as the ability to work well under pressure and meet deadlines. Strong communication and collaboration skills are also essential for this role, as the Banking Operations Executive will work closely with various teams within the organization to achieve common goals.

Responsibilities

Daily Responsibilities: Process and check daily deposits and withdrawals (includes Suspicious Transaction Monitoring) for Singapore and Malaysia entities Once a suspicious transaction is approved on the Admin system, it takes immediate effect. If unsure of the approval decision, the Banking Operations Executive clarifies with the Function Manager. Conversely, the Function Manager retrospectively checks the approved transactions on a weekly basis. Execute daily fund transfers for the business (e.g. transfer to the Broker) across all of the Group’s entities The Banking Operations Manager provides oversight for this process and the transactions can only be approved by Senior Management members. Review flagged customers as part of the customer onboarding screening process The Banking Operations Manager will periodically review the Banking Operations Executives’ approvals and provide feedback. Work with the Client Experience team to contact customers for the purposes of transaction verifications (e.g. obtaining proof of fund transfer when necessary) Assist the Operations team in resolving transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team Prepare monthly reports (e.g. Reconciliation Report, Operations KPI Report) Take ownership of operational tasks and continuously find ways to improve the efficiency of such tasks Undertake ad hoc operations projects as required

Requirements

Fresh Graduates are encouraged to apply. Prior experience in one or more of the following areas would be a bonus: banking & finance, risk or compliance, treasury, cash operations, trade settlement. Strong communication skills and a positive attitude. Proficiency in basic English is essential for effective interaction with internal and external stakeholders through various channels (phone, email, chat). Exceptional organizational skills, adaptability, and acute attention to detail are paramount. Ability to grasp complex concepts swiftly and creatively solve problems on-the-fly. A team player, adept at working collaboratively in a fast-paced environment, adjusting to changes while maintaining determination and efficiency. Proficiency in utilizing a range of technology tools and software relevant to banking operations, demonstrating an aptitude for learning new systems quickly. Strong commitment to continuous learning and professional growth, evident through seeking out opportunities to expand knowledge and skill sets.

Benefits

Employee financial and physical well-being

Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee. Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply). Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year. Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do. Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Finance and Sales Referrals increase your chances of interviewing at StashAway by 2x Get notified about new Bank Employee jobs in

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The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction. The ideal candidate will possess excellent analytical and problem-solving skills, as well as the ability to work well under pressure and meet deadlines. Strong communication and collaboration skills are also essential for this role, as the Banking Operations Executive will work closely with various teams within the organization to achieve common goals. Responsibilities

Daily Responsibilities: Process and check daily deposits and withdrawals (includes Suspicious Transaction Monitoring) for Singapore and Malaysia entities Once a suspicious transaction is approved on the Admin system, it takes immediate effect. If unsure of the approval decision, the Banking Operations Executive clarifies with the Function Manager. Conversely, the Function Manager retrospectively checks the approved transactions on a weekly basis. Execute daily fund transfers for the business (e.g. transfer to the Broker) across all of the Group’s entities The Banking Operations Manager provides oversight for this process and the transactions can only be approved by Senior Management members. Review flagged customers as part of the customer onboarding screening process The Banking Operations Manager will periodically review the Banking Operations Executives’ approvals and provide feedback. Work with the Client Experience team to contact customers for the purposes of transaction verifications (e.g. obtaining proof of fund transfer when necessary) Assist the Operations team in resolving transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team Prepare monthly reports (e.g. Reconciliation Report, Operations KPI Report) Take ownership of operational tasks and continuously find ways to improve the efficiency of such tasks Undertake ad hoc operations projects as required Requirements

Fresh Graduates are encouraged to apply. Prior experience in one or more of the following areas would be a bonus: banking & finance, risk or compliance, treasury, cash operations, trade settlement. Strong communication skills and a positive attitude. Proficiency in basic English is essential for effective interaction with internal and external stakeholders through various channels (phone, email, chat). Exceptional organizational skills, adaptability, and acute attention to detail are paramount. Ability to grasp complex concepts swiftly and creatively solve problems on-the-fly. A team player, adept at working collaboratively in a fast-paced environment, adjusting to changes while maintaining determination and efficiency. Proficiency in utilizing a range of technology tools and software relevant to banking operations, demonstrating an aptitude for learning new systems quickly. Strong commitment to continuous learning and professional growth, evident through seeking out opportunities to expand knowledge and skill sets. Employee financial and physical well-being Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee. Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply). Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway. Flexible work arrangements and policies Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year. Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are. Learning and development opportunities You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval. Team bonding budget and initiatives Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do. Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

#J-18808-Ljbffr

IT Project Manager (Domain in Banking/Financial Services)

Kuala Lumpur, Malaysia | Posted on 01/07/2025

• Country: Malaysia
• Work Experience: 5-8 years

Job Description

Upskills is a global consulting firm with a particular focus on IT solutions for financial organizations and the Capital Market industry. We provide expert financial software consulting for investment banks and leading financial institutions in the Asia Pacific, Middle East, and Europe regions. With a strong front-to-back expertise of the cash, securities, and derivatives markets, coupled with in-depth knowledge of financial markets technologies.
We are seeking a highly motivated IT Project Manager based in KL to participate in a client-servicing role to drive one of our client's system implementations with the following responsibilities:

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Estimate project resources, identify project dependencies, plan, and schedule project timelines/milestones to develop a full-scale project plan.
• Manage the full life cycle of IT projects; make detailed plans and implement IT projects from scoping to testing.
• Manage project team members from business and IT as well as external partners such as software vendors.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Develop and deliver progress reports, proposals, system specifications documentation, and presentations to the Project Steering Committee.
• Determine the frequency and content of status reports from various project streams, track project activities, and troubleshoot problem areas.
• Contribute to the setup of capability-based project management (methodology, templates, best practices).

Requirements

• Master's or Bachelor's Degree in Information Technology, Computer Science, or a relevant discipline.
• At least 5 years of experience in Banking/Capital Market with Project Management expertise (minimum of 3 years in similar areas).
• Experience in driving the implementation of Treasury/Capital Markets software (preferred) or complex banking software.
• Good understanding and experience in Software Development Life Cycle.
• Proven ability to lead large/complex cross-functional teams and drive results through task coordination, hand-offs, and overall delivery of solutions.
• Experience in leading large projects with formal management techniques (work plans, status reporting, issue and risk management, etc.).
• Project Management Professional (PMP)/PRINCE II certification is a plus.
• Comfortable challenging ideas and working with disparate groups to bring about consensus. Experienced negotiator and skilled in conflict resolution.
• Excellent oral and written communication skills to interact with all levels in the organization, including senior management.
• Strong decision-making and analysis skills.

Skill Set

IT Project Management, Software Development Life Cycle, Banking, Treasury, Wealth Management, Scrum Master, Waterfall, Agile Methodologies

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IT Project Manager (Domain in Banking/Financial Services)

Kuala Lumpur, Malaysia | Posted on 01/07/2025 Country: Malaysia Work Experience: 5-8 years Job Description

Upskills is a global consulting firm with a particular focus on IT solutions for financial organizations and the Capital Market industry. We provide expert financial software consulting for investment banks and leading financial institutions in the Asia Pacific, Middle East, and Europe regions. With a strong front-to-back expertise of the cash, securities, and derivatives markets, coupled with in-depth knowledge of financial markets technologies. We are seeking a highly motivated IT Project Manager based in KL to participate in a client-servicing role to drive one of our client's system implementations with the following responsibilities: Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. Estimate project resources, identify project dependencies, plan, and schedule project timelines/milestones to develop a full-scale project plan. Manage the full life cycle of IT projects; make detailed plans and implement IT projects from scoping to testing. Manage project team members from business and IT as well as external partners such as software vendors. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Develop and deliver progress reports, proposals, system specifications documentation, and presentations to the Project Steering Committee. Determine the frequency and content of status reports from various project streams, track project activities, and troubleshoot problem areas. Contribute to the setup of capability-based project management (methodology, templates, best practices). Requirements

Master's or Bachelor's Degree in Information Technology, Computer Science, or a relevant discipline. At least 5 years of experience in Banking/Capital Market with Project Management expertise (minimum of 3 years in similar areas). Experience in driving the implementation of Treasury/Capital Markets software (preferred) or complex banking software. Good understanding and experience in Software Development Life Cycle. Proven ability to lead large/complex cross-functional teams and drive results through task coordination, hand-offs, and overall delivery of solutions. Experience in leading large projects with formal management techniques (work plans, status reporting, issue and risk management, etc.). Project Management Professional (PMP)/PRINCE II certification is a plus. Comfortable challenging ideas and working with disparate groups to bring about consensus. Experienced negotiator and skilled in conflict resolution. Excellent oral and written communication skills to interact with all levels in the organization, including senior management. Strong decision-making and analysis skills. Skill Set

IT Project Management, Software Development Life Cycle, Banking, Treasury, Wealth Management, Scrum Master, Waterfall, Agile Methodologies

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Senior Backend Software Engineer (Domain in Banking/Financial Services)

Upskills Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

We are seeking a highly motivated Senior Software Engineer based in Kuala Lumpur (Malaysia) to join our dynamic consultancy team. You will be mainly responsible for designing, developing, and maintaining the backend infrastructure of our software applications. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Design and implement high-performance, scalable, reusable, and robust backend components and APIs using NodeJS and Python.
• Work with microservices architecture to break down monolithic systems and scale products.
• Integrate user-facing elements created by Front-end developers with server-side logic, ensuring optimal performance.
• Collaborate closely with cross-functional teams, including front-end developers, DevOps, Product Managers, and QA engineers.
• Conduct thorough code reviews and ensure adherence to coding standards.
• Optimize application performance and resolve complex technical issues by applying design patterns.
• Promote best DevOps practices for the team.
• Work in an agile environment, participating in sprints, stand-ups, and retrospective meetings.
• Evaluate our architectures and implement improvements that would make Upskills proud.
• Create documentation that remains clear and maintainable over time.
• Manage and mentor talented engineers, inspiring innovation and excellence.

Qualifications

• Master's or Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or related field.
• Minimum 5 years of backend development experience with NodeJS, Python, or Java.
• Hands-on experience designing and developing RESTful APIs and/or GraphQL.
• Proficiency in cloud services like AWS, Azure, or GCP.
• Knowledge of Data Dictionaries, Templates, Workflows.
• Familiarity with CI/CD pipelines, Docker, and Kubernetes.
• Extensive experience with backend development and architecture.
• Proficient understanding of cross-browser compatibility issues and workarounds.
• Proficient understanding of Git for versioning.
• Strong debugging, problem-solving, and optimization skills.
• Startup spirit: self-motivated, comfortable in a dynamic, evolving environment.
• Good command of spoken and written English; Mandarin is a plus.
• A fast learner and able to work independently.

Employment details

• Senior Backend Software Engineer (Domain in Banking/Financial Services) — Full-time
• Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Senior Backend Software Engineer (Domain in Banking/Financial Services)

Kuala Lumpur, Malaysia | Posted on 08/25/2025

Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region. With a strong, Front to Back expertise of the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart, business-wise and efficient solutions.

We are seeking a highly motivated Senior Software Engineer based in Kuala Lumpur (Malaysia) to join our dynamic consultancy team. You will be mainly responsible for designing, developing, and maintaining the backend infrastructure of our software applications. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well. You are not limited to:

Responsibilities

• Design and implement high-performance, scalable, reusable, and robust backend components and APIs using NodeJS and Python.
• Work with micro services architecture to break down monolithic systems and scale products.
• Integrate user-facing elements created by front-end developers with server-side logic, ensuring optimal performance.
• Collaborate closely with cross-functional teams, including front-end developers, DevOps, Product Managers, and QA engineers.
• Conduct thorough code reviews and ensure adherence to coding standards.
• Optimize application performance and resolve complex technical issues by applying programming design patterns.
• Promote best DevOps practices for the team.
• Work in an agile environment, participating in sprints, stand-ups, and retrospective meetings.
• Evaluate our architectures and implement improvements that would make Turing proud.
• Create documents so clear, they'll stand the test of time (and tech updates).
• Manage and mentor talented engineers, inspiring innovation and excellence.

Requirements

• Master's or Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or related field.
• Minimum 5 years of experience in Backend development with one of following programming languages, such as NodeJS, Python, or Java.
• Hands-on experience in designing and developing RESTful APIs and/or GraphQL.
• Proficiency in cloud services like AWS, Azure, or GCP.
• Knowledge of Data Dictionaries, Templates, Workflows.
• Familiarity with CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes).
• Extensive experience with backend development and architecture.
• Proficient understanding of GIT for versioning.
• Strong debugging, problem-solving, and optimization skills.
• Startup Spirit: Self-motivated, comfortable in a dynamic, evolving environment.
• Good command of spoken & written English, Mandarin. French is a great plus.
• A fast learner and able to work independently.

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About UST

UST is a leading digital transformation solutions company. For over 25 years, we have been a trusted partner to the world’s best companies, helping them leverage the power of technology and innovation to drive growth and efficiency. Our deep domain expertise in banking and financial services enables us to deliver cutting-edge solutions that address our clients' most complex challenges.

Position Summary

We are seeking a strategic and dynamic professional to manage key client accounts and drive new business development within the Banking and Financial Services (BFS) sector in Malaysia. This role is critical for deepening relationships with our existing banking clients and acquiring new ones. The ideal candidate must be fluent in Mandarin to effectively engage with a significant segment of the market and leverage UST's expertise to deliver exceptional value.

Key Responsibilities

Account Management (60%)

• Serve as the primary relationship manager and strategic advisor for a portfolio of key UST accounts within the banking sector.
• Develop a deep understanding of each client’s business objectives, technology landscape, and challenges to position UST’s portfolio of digital transformation solutions (e.g., Core Banking Modernization, Digital Banking Platforms, AML/CFT, Regulatory Compliance, Data Analytics & AI, Cloud Transformation).
• Ensure high client satisfaction, leading to contract renewals, expansions, and referenceability.
• Identify growth opportunities within existing accounts by cross-selling and up-selling UST's service lines.
• Collaborate with UST’s global delivery and solutions teams to ensure client needs are met and projects are delivered successfully.

Business Development (40%)

• Develop and execute a strategic plan to target and acquire new banking and financial institution clients in the ASEAN region.
• Build and maintain a robust pipeline of qualified opportunities, managing the entire sales cycle from lead generation to contract closure.
• Leverage industry knowledge and networks to identify new trends and opportunities in the BFS sector.
• Develop and deliver compelling presentations and proposals that articulate UST’s value proposition and capability to deliver complex IT projects.
• Represent UST at industry conferences, seminars, and networking events to enhance brand presence and generate leads.

Qualifications and Experience

• Must be fluent in Mandarin, English, and Bahasa Malaysia. Proficiency in Mandarin is mandatory for client engagement, proposal creation, and negotiations .
• Bachelor’s degree in Business, Finance, Information Technology, or a related field. An MBA is a plus.
• Minimum of 6-8 years of experience in a combination of key account management, relationship management, and business development within the IT services/consulting industry , specifically selling to banks and financial institutions in Malaysia .
• Must have a strong understanding of banking operations and the technology solutions that serve this sector (e.g., FinTech, Core Banking, Digital Channels, Payment Systems, Risk & Compliance).
• A proven track record of achieving and exceeding sales targets and managing multi-million Ringgit portfolios.

Required Skills and Competencies

• Strategic Thinker : Ability to understand client pain points and strategically map UST’s solutions to their business goals.
• Exceptional Communicator : Superior presentation, negotiation, and persuasion skills, with the ability to engage confidently with C-level executives.
• Relationship Builder : A natural at building and nurturing long-term, trusted partnerships.
• Results-Driven : A strong hunter mentality combined with a farmer's dedication to account growth.
• Collaborative Team Player : Ability to work effectively with pre-sales, solution architects, and delivery teams to build comprehensive proposals.
• High Integrity : Maintain the highest standards of professionalism and confidentiality.

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About UST UST is a leading digital transformation solutions company. For over 25 years, we have been a trusted partner to the world’s best companies, helping them leverage the power of technology and innovation to drive growth and efficiency. Our deep domain expertise in banking and financial services enables us to deliver cutting-edge solutions that address our clients' most complex challenges. Position Summary We are seeking a strategic and dynamic professional to manage key client accounts and drive new business development within the Banking and Financial Services (BFS) sector in Malaysia. This role is critical for deepening relationships with our existing banking clients and acquiring new ones. The ideal candidate must be fluent in Mandarin to effectively engage with a significant segment of the market and leverage UST's expertise to deliver exceptional value. Key Responsibilities Account Management (60%)

Serve as the primary relationship manager and strategic advisor for a portfolio of key UST accounts within the banking sector. Develop a deep understanding of each client’s business objectives, technology landscape, and challenges to position UST’s portfolio of digital transformation solutions (e.g., Core Banking Modernization, Digital Banking Platforms, AML/CFT, Regulatory Compliance, Data Analytics & AI, Cloud Transformation). Ensure high client satisfaction, leading to contract renewals, expansions, and referenceability. Identify growth opportunities within existing accounts by cross-selling and up-selling UST's service lines. Collaborate with UST’s global delivery and solutions teams to ensure client needs are met and projects are delivered successfully. Business Development (40%)

Develop and execute a strategic plan to target and acquire new banking and financial institution clients in the ASEAN region. Build and maintain a robust pipeline of qualified opportunities, managing the entire sales cycle from lead generation to contract closure. Leverage industry knowledge and networks to identify new trends and opportunities in the BFS sector. Develop and deliver compelling presentations and proposals that articulate UST’s value proposition and capability to deliver complex IT projects. Represent UST at industry conferences, seminars, and networking events to enhance brand presence and generate leads. Qualifications and Experience Must be fluent in Mandarin, English, and Bahasa Malaysia.

Proficiency in Mandarin is mandatory for client engagement, proposal creation, and negotiations . Bachelor’s degree in Business, Finance, Information Technology, or a related field. An MBA is a plus. Minimum of 6-8 years

of experience in a combination of key account management, relationship management, and business development

within the IT services/consulting industry ,

specifically selling to banks and financial institutions in Malaysia . Must have a strong understanding of banking operations and the technology solutions that serve this sector

(e.g., FinTech, Core Banking, Digital Channels, Payment Systems, Risk & Compliance). A proven track record of achieving and exceeding sales targets and managing multi-million Ringgit portfolios. Required Skills and Competencies Strategic Thinker : Ability to understand client pain points and strategically map UST’s solutions to their business goals. Exceptional Communicator : Superior presentation, negotiation, and persuasion skills, with the ability to engage confidently with C-level executives. Relationship Builder : A natural at building and nurturing long-term, trusted partnerships. Results-Driven : A strong hunter mentality combined with a farmer's dedication to account growth. Collaborative Team Player : Ability to work effectively with pre-sales, solution architects, and delivery teams to build comprehensive proposals. High Integrity : Maintain the highest standards of professionalism and confidentiality.

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