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Sales Associate

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GAMUDA The Associate - Relationship Management, Sales and Marketing is responsible for supporting the cultivation and maintenance of strong, positive relationships with existing clients and customers. This role focuses on enhancing customer satisfaction, fostering loyalty, and identifying opportunities for account growth, thereby contributing to both sales retention and marketing advocacy. The Associate will act as a key point of contact, ensuring a customer-centric approach in all interactions and effectively bridging the needs of clients with the capabilities of the sales and marketing teams.

Job description:

Job Summary

The Associate - Relationship Management, Sales and Marketing is responsible for supporting the cultivation and maintenance of strong, positive relationships with existing clients and customers. This role focuses on enhancing customer satisfaction, fostering loyalty, and identifying opportunities for account growth, thereby contributing to both sales retention and marketing advocacy. The Associate will act as a key point of contact, ensuring a customer-centric approach in all interactions and effectively bridging the needs of clients with the capabilities of the sales and marketing teams.

Key Responsibilities

Serve as a primary point of contact for assigned clients, building rapport and trust through regular communication (e.g., calls, emails, check-ins).

Address client inquiries, provide information about products/services, and assist in resolving basic issues or escalating complex matters to appropriate teams.

Proactively check in with clients to gauge satisfaction and identify potential concerns.

Identify potential upsell and cross-sell opportunities within existing accounts based on client needs and product knowledge.

Support the renewal process for client contracts, ensuring timely communication and addressing any client requirements.

Qualifications

Bachelor's degree in Business Administration, Marketing, Communications, or a related field.

Proven experience in a customer-facing role, sales support, or account coordination.

Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).

Strong communication and interpersonal skills.

Skills & Abilities

Exceptional ability to build rapport, establish trust, and maintain strong, positive relationships with diverse clients.

Excellent written and verbal communication skills, including active listening, clear articulation, and professional email etiquette.

Proactive approach to identifying client needs, addressing concerns, and assisting in the resolution of issues.

Genuine commitment to understanding and meeting customer needs, with a focus on delivering exceptional service.

Strong ability to manage multiple tasks, prioritize effectively, and maintain meticulous records and follow-through.

Expected Minimum Years of Experience

Not Needed

Seniority level

Seniority level Entry level Employment type

Employment type Contract Job function

Referrals increase your chances of interviewing at GAMUDA by 2x Get notified about new Salesperson jobs in

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Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Intermediary Relationship Management, Consultant role at AIA Malaysia

Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

4 days ago Be among the first 25 applicants

Join to apply for the Intermediary Relationship Management, Consultant role at AIA Malaysia

Get AI-powered advice on this job and more exclusive features.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About The Role

Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities

• Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals
• Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries
• Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries
• Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals.
• Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints)
• Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
• Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries
• Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries
• Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.
  
  

Minimum Job Requirements

• Degree in any related fields of study
• Minimum 8 years working experience in relationship management and commercial client / corporate client facing role.
• Experience working with insurance partners, such as brokers, will be an advantage.
• Good problem solving, conflict resolution and decision-making skills
• Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment
• Good computer skills, preferably in Excel and PowerPoint
  
  

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Insurance

Referrals increase your chances of interviewing at AIA Malaysia by 2x

Get notified about new Relationship Consultant jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Intermediary Relationship Management, Consultant page is loadedIntermediary Relationship Management, Consultant Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-59777

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities

• Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals
• Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries
• Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries
• Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals.
• Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints)
• Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
• Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries
• Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries
• Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.

Minimum Job Requirements

• Degree in any related fields of study
• Minimum 8 years working experience in relationship management and commercial client / corporate client facing role.
• Experience working with insurance partners, such as brokers, will be an advantage.
• Good problem solving, conflict resolution and decision-making skills
• Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment
• Good computer skills, preferably in Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Similar Jobs (1) Intermediary Relationship Management, Specialist locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago

#J-18808-Ljbffr

Intermediary Relationship Management, Consultant page is loaded Intermediary Relationship Management, Consultant Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-59777

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports. Minimum Job Requirements Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Similar Jobs (1)

Intermediary Relationship Management, Specialist locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted 30+ Days Ago

#J-18808-Ljbffr

Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Intermediary Relationship Management, Consultant

role at

AIA Malaysia Intermediary Relationship Management, Consultant

AIA Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Be among the first 25 applicants Join to apply for the

Intermediary Relationship Management, Consultant

role at

AIA Malaysia Get AI-powered advice on this job and more exclusive features. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About The Role

Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

Roles And Responsibilities

Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.

Minimum Job Requirements

Degree in any related fields of study Minimum 8 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Business Development and Sales Industries Insurance Referrals increase your chances of interviewing at AIA Malaysia by 2x Get notified about new Relationship Consultant jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kota Damansara, Selangor, Malaysia 1 week ago Relationship Manager SME Plus, BC Petaling Jaya

Relationship Manager - Fulfilled by Shopee

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Relationship Manager / Key Account Manager - Fashion Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bandar Sri Damansara, Selangor, Malaysia 2 days ago Relationship Manager, Sales Solutions (Mid-Market)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 7 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kota Damansara, Selangor, Malaysia 11 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 11 months ago FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 9 months ago Petaling Jaya, Selangor, Malaysia 9 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are seeking a strategic and results-driven leader to drive the growth of our Transaction Banking revenue across all client segments. The successful candidate will partner with the coverage team to execute client strategies for both outbound and inbound businesses, and build and lead a high-performing transaction banking sales team to meet financial targets and scorecard objectives.

About Corporate & Investment Banking (CIB):
For more than 170 years, we’ve supported clients with their transaction banking, financial markets, corporate finance, and borrowing needs, providing solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors.

Strategy:

• Client-Level Cash Strategy: Devise client-level cash strategies and integrate them into the overall account plan, aligning with coverage partners.
• Treasury Strategy Roadmap: Chart clients’ treasury strategies and evolution roadmaps.
• Digitization Agenda: Define a digitization agenda for the assigned portfolio to drive client loyalty, wallet share growth, and market share.

Business:

• Revenue Ownership: Own cash/trade revenue and drive the budget for the assigned individual portfolio.
• OPAC Conversion: Drive OPAC conversion toward agreed levels and ensure pricing meets quality deployment scorecard requirements.
• Pipeline Management: Maintain a healthy pipeline and drive closures through business origination activities.
• Cash/Trade Ecosystem Origination: Responsible for originating Cash/Trade Ecosystem opportunities, including Supply Chain Finance (SCF) and cash opportunities.
• Client Pitches and RFP Responses: Lead RFP responses and client pitches, ensuring successful conversions.
• Deal Execution: Manage deal execution, maintain oversight on implementation, and ensure revenue realization.
• Service Model: Recommend and implement appropriate service models for clients, retaining ownership of the overall client experience with our cash management/trade finance solutions and services.
• Global/Regional Engagement: Ensure adherence to the TB global sales engagement process, including coordinating global/regional calling plans with the coverage team to engage key stakeholders, decision-makers, and influencers in the client organization. Own account plan commitments, client-level RFP positioning strategies, and drive business origination to win new cash/trade mandates, delivering on global/regional targets.
• Compliance: Ensure compliance with internal policies, procedures, codes, and applicable external laws and regulations.

People & Talent:

• Stakeholder Partnerships: Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Product, TB Implementation, and Account Management, Financial Markets, and Cash Operations.
• Global Transaction Sales: Form virtual teams with Regional Transaction Sales and Field Account Managers to provide guidance and coaching on in-region/country business development with relevant clients.
• Regional Transaction Sales: Provide effective regional cash/trade sales coverage for the respective Global Transaction Sales to lead client initiatives in the region. Work closely with Regional Account Managers and Field Account Managers to enable seamless delivery of regional and in-country solutions.
• Leadership: Establish leadership credentials by embracing coaching, guidance, and sharing of insights and deals with other team members to foster collective learning and growth.
• Risk Management: Ensure that risk management matters brought to your attention are addressed directly and/or adequately escalated to the Team Head/Country Head and Group/governance committees as appropriate.

Skills and Experience:

• Minimum 10 years of relevant Transaction Banking sales experience, ideally in the international/regional environment, with an excellent understanding of the market competitive landscape in Malaysia.
• Strong knowledge of the legal, economic, and regulatory environment in Malaysia as well as other key trading corridors.
• Strong leadership qualities, able to articulate and communicate the growing ambition and goals for the business both internally and externally.
• Strong analytical and problem-solving skills.
• Strong communication and influencing skills, with a proven track record of working in a collaborative cross-border team environment with multi-cultural stakeholders. Multi-cultural awareness and sensitivity with an understanding of cultural, ethnic, and religious market conditions to translate strategy into effective local operations.

About Standard Chartered:

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents, and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good, are achieved by how we each live our valued behaviors. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer:

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.

• Core bank funding for retirement savings, medical, and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off: including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holidays, which is combined to 30 days minimum.
• Flexible working: options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support: through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and self-help toolkits.
• A continuous learning culture: to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
• Being part of an inclusive and values-driven organization, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realize their full potential.

#J-18808-Ljbffr

We are seeking a strategic and results-driven leader to drive the growth of our Transaction Banking revenue across all client segments. The successful candidate will partner with the coverage team to execute client strategies for both outbound and inbound businesses, and build and lead a high-performing transaction banking sales team to meet financial targets and scorecard objectives. About Corporate & Investment Banking (CIB): For more than 170 years, we’ve supported clients with their transaction banking, financial markets, corporate finance, and borrowing needs, providing solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors. Strategy:

Client-Level Cash Strategy: Devise client-level cash strategies and integrate them into the overall account plan, aligning with coverage partners. Treasury Strategy Roadmap: Chart clients’ treasury strategies and evolution roadmaps. Digitization Agenda: Define a digitization agenda for the assigned portfolio to drive client loyalty, wallet share growth, and market share. Business:

Revenue Ownership: Own cash/trade revenue and drive the budget for the assigned individual portfolio. OPAC Conversion: Drive OPAC conversion toward agreed levels and ensure pricing meets quality deployment scorecard requirements. Pipeline Management: Maintain a healthy pipeline and drive closures through business origination activities. Cash/Trade Ecosystem Origination: Responsible for originating Cash/Trade Ecosystem opportunities, including Supply Chain Finance (SCF) and cash opportunities. Client Pitches and RFP Responses: Lead RFP responses and client pitches, ensuring successful conversions. Deal Execution: Manage deal execution, maintain oversight on implementation, and ensure revenue realization. Service Model: Recommend and implement appropriate service models for clients, retaining ownership of the overall client experience with our cash management/trade finance solutions and services. Global/Regional Engagement: Ensure adherence to the TB global sales engagement process, including coordinating global/regional calling plans with the coverage team to engage key stakeholders, decision-makers, and influencers in the client organization. Own account plan commitments, client-level RFP positioning strategies, and drive business origination to win new cash/trade mandates, delivering on global/regional targets. Compliance: Ensure compliance with internal policies, procedures, codes, and applicable external laws and regulations. People & Talent:

Stakeholder Partnerships: Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Product, TB Implementation, and Account Management, Financial Markets, and Cash Operations. Global Transaction Sales: Form virtual teams with Regional Transaction Sales and Field Account Managers to provide guidance and coaching on in-region/country business development with relevant clients. Regional Transaction Sales: Provide effective regional cash/trade sales coverage for the respective Global Transaction Sales to lead client initiatives in the region. Work closely with Regional Account Managers and Field Account Managers to enable seamless delivery of regional and in-country solutions. Leadership: Establish leadership credentials by embracing coaching, guidance, and sharing of insights and deals with other team members to foster collective learning and growth. Risk Management: Ensure that risk management matters brought to your attention are addressed directly and/or adequately escalated to the Team Head/Country Head and Group/governance committees as appropriate. Skills and Experience:

Minimum 10 years of relevant Transaction Banking sales experience, ideally in the international/regional environment, with an excellent understanding of the market competitive landscape in Malaysia. Strong knowledge of the legal, economic, and regulatory environment in Malaysia as well as other key trading corridors. Strong leadership qualities, able to articulate and communicate the growing ambition and goals for the business both internally and externally. Strong analytical and problem-solving skills. Strong communication and influencing skills, with a proven track record of working in a collaborative cross-border team environment with multi-cultural stakeholders. Multi-cultural awareness and sensitivity with an understanding of cultural, ethnic, and religious market conditions to translate strategy into effective local operations. About Standard Chartered: We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents, and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good, are achieved by how we each live our valued behaviors. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do. Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well. Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term. What we offer:

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing. Core bank funding for retirement savings, medical, and life insurance,

with flexible and voluntary benefits available in some locations. Time-off:

including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holidays, which is combined to 30 days minimum. Flexible working:

options based around home and office locations, with flexible working patterns. Proactive wellbeing support:

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and self-help toolkits. A continuous learning culture:

to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning. Being part of an inclusive and values-driven organization,

one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realize their full potential.

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This job focuses on building strong relationships with key clients and understanding their needs. You might like this role if you enjoy problem-solving and collaborating with teams to provide tailored solutions that help clients grow.

• Build and maintain strong relationships with key clients, serving as their primary point of contact.
• Develop a deep understanding of clients' business objectives, industry trends, and challenges.
• Engage regularly with clients to identify opportunities, address concerns, and ensure high satisfaction levels.
• Collaborate with cross-functional teams to develop strategic account plans aligned with client objectives and business goals.
• Identify opportunities for account growth, upselling, and cross-selling.
• Monitor market trends, competitor activities, and client needs to proactively develop accounts.
• Work closely with internal teams to develop and deliver customized solutions that meet client requirements.
• Coordinate with internal departments to ensure smooth execution of inspection projects and initiatives.
• Provide regular reports to clients, offering insights on performance and project status.

Job Requirements

• Diploma or Bachelor’s Degree in Business Administration, Marketing, or related field preferred.
• 1 to 2 years of relevant work experience.
• Experience in sales, customer service, or similar roles is an advantage.
• Proficiency in Microsoft Office.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to analyze data and derive actionable insights to enhance client success.
• Familiarity with CRM software and account management tools is a plus.
• Strong problem-solving skills and a customer-centric mindset.
• Strong organizational skills to manage multiple accounts simultaneously.
• Ability to work independently and collaboratively.

Skills

• Client Services
• Customer Relationship Management (CRM) Software
• Customer Service
• Microsoft Office
• Problem Solving
• Communication
• Interpersonal Skills

Company Benefits Well Being

We provide annual leave and medical leave for your well-being.

Monetary Rewards

Incentives, commissions, and performance bonuses based on your achievements.

Company Bonding

Organized dinners, trips, and social events.

Career Progression

We support your growth with career development opportunities in our fast-paced environment.

Learning and Development

Training funds are available to help you reach your full potential.

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Fresh Graduate Recruitment - Relationship Management, Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About The Team
The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description

• Developing and maintaining a close relationship with Shopee Sellers
• Constructing high-level strategic business plans and identifying new sources of growth
• Educating Shopee sellers on methods to increase their traction in Shopee
• Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required
• Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue
• Identifying market gaps and managing pricing strategy, product assortment, and stock availability of Tier 1 Brands in the category
• Securing exclusive partnerships for key campaigns (e.g.: 9.9/11.11)
• Working closely with internal teams (e.g.: marketing, merchandising) to optimize the visibility and credibility of Sellers

Requirements

• A Bachelor’s degree in any field; and experience in the e-commerce industry will be an added advantage
• Strong analytical skills (proficiency in Google Sheet is required)
• Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly
• Team player with an aptitude for work and the drive to constantly outperform your KPIs
• Excellent command of English, and the ability to converse fluently in other languages (eg: Malay, Chinese) will be an added advantage

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Business Development, and Strategy/Planning

Industries

Internet Marketplace Platforms and Technology, Information and Internet

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