What Jobs are available for Banking Management in Malaysia?

Vice President - Head of Cash Operations; Global Banking Operations - Malaysia
Kuala Lumpur, Malaysia
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting.
**Key Responsibilities:**
**Cash Operations**
+ Manage and control daily operations and administration of the cash operations unit covering payments, check clearing, time deposit, audit confirmation and related regulatory reporting.
+ Manage, coach performance of employees and vendor staff, to achieve excellent results, including ensuring strong awareness of the Bank's operation risk management procedures.
+ Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation.
+ Ensure standardization of processes to achieve efficiency and client delight.
+ Review and document non-standard processes in accordance with the Bank's procedures and policies. Escalate/Risk accept where required.
+ Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings.
+ Ensure effective business continuity plan is in place.
+ Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Collaborate with Product, Technology and all Key Stakeholders to deliver successful implementation.
+ Support the Bank's digital/transformation strategy.
**Key Requirements:**
+ Minimum 5 years of direct working experience in leading cash operations function.
+ Strong people manager.
+ Knowledge on local and cross border payments e.g SWIFT, payment channels.
+ Knowledge of all applicable regulatory reporting requirement and guidelines.
+ Hands-on in key regulatory reporting e.g. ITIS, CCRIS, PIDM reporting is an added advantage.
+ Project management and change management skills.
+ Sound knowledge of procedures and risk management/effective Quality Assurance.
+ Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.
+ Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration.
+ Solid knowledge on problem analysis and problem-solving.
+ Effective written, listening and verbal communication skills.
+ Self-motivated, diligent and meticulous.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What you'll do:**
The Senior Account Executive (AE) role empowers customers to achieve their full potential by strategically positioning SAP cloud solutions to address their unique business challenges and lay a strong foundation for future success. The role includes the following key aspects:
· Account & Customer Relationship Management:
o Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
o Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
o Gain a comprehensive understanding of each customer's technology landscape, strategic goals, and competitive environment.
· Demand Generation, Pipeline, and Opportunity Management:
o Maintain pipeline management, ensuring a healthy and advancing sales funnel.
o Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
o Utilize SAP's comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
· Sales Excellence:
o Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
o Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
o Stay informed about SAP's competition and position SAP solutions effectively against them.
o Maintain accurate customer and pipeline information within CRM systems.
· Leading a (Virtual) Account Team:
o Lead and orchestrate remote and cross-functional teams to align with the customer's strategic objectives.
o Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
o Maximize the value derived from SAP's extensive sales support ecosystem.
**What you bring:**
· 10 years of experience in sales of complex business software/IT solutions.
· Proven success in business application software sales and leading team-selling environments.
· Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
· Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
· Fluent in Business English and Malay, with proficiency in additional languages considered a plus
· Domain Accounts: Financial & Insurance Services Sector
**Soft skills:**
· Exceptional communication, both verbal and non-verbal.
· Strategic thinking with a high degree of creativity and innovation.
· Strong executive presence and results-driven mindset.
· Ability to work across multiple teams within a matrix organization.
**Meet your team:**
· Join a highly motivated team with a deep understanding of SAP's solution portfolio.
· Engage in collaborative work with SAP leadership and industry teams to drive customer success.
· Align with product/solution management teams to enhance your strategic engagements.
· Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP's customer engagements
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid