213 Banking Industry jobs in Malaysia

We're Hiring: PMO | 12-Month Extendable Contract | Kuala Lumpur (Hybrid)

We're looking for a
PMO Consultant
for a
12-month extendable contract
with our client in
Kuala Lumpur
.

Role Details

• Location:
  Kuala Lumpur, Malaysia (Hybrid)
• Duration:
  12 months (extendable)

Key Skills

• Primary:
  Project Finance, Forecasting, Budgeting, Variance Analysis, Advanced Excel
• Secondary:
  Project Coordination, Stakeholder Management

Responsibilities

• Oversee
  project governance & reporting
  across finance projects.
• Drive
  budgeting, forecasting & financial analysis
  .
• Ensure compliance with controls & regulatory requirements.
• Manage
  stakeholder communication
  between Finance, IT & leadership.
• Track
  risks, issues & portfolio performance
  with dashboards.

Requirements

• Bachelor's in finance/accounting/business (MBA/CPA preferred).
• 5+ years in PMO/project management within finance.
• Strong knowledge of financial processes & controls.
• Skilled in MS Project, JIRA, or Smartsheet.
• Certifications (PMP/PRINCE2) are a plus.

Interested? Let's Connect

Please share:

Updated CV

Availability for a quick call

Current salary & notice period

Referrals are welcome

Immediate Hiring : Banking Industry

We are seeking enthusiastic and dedicated individuals to join our team in the banking sector. If you are passionate about delivering excellent customer service, we'd love to hear from you.

Key Responsibilities

• Respond to customer inquiries via email, phone, and live chat
• Assist with order processing, returns, and refunds
• Resolve issues promptly and professionally
• Provide accurate information on products, services, and policies
• Maintain detailed records and follow up on open cases
• Share feedback to support service improvements
• Collaborate with internal teams as required

Requirements

• Proven customer service experience, preferably within the banking industry
• Strong communication and problem-solving skills
• Proficiency in English; additional languages will be an advantage
• Diploma or higher qualification

Perks & Benefits

• Comprehensive health coverage
• Ongoing training and career development opportunities
• Supportive and collaborative team environment

Job Details

• Rotational shift schedule
• Office-based role in Bandar Utama, Petaling Jaya
• Immediate start available

Job Types: Full-time, Permanent, Contract

Pay: RM3,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• Have you worked in the banking industry before?

Work Location: In person

We're Hiring: PMO | 12-Month Extendable Contract | Kuala Lumpur (Hybrid)

We're looking for a
PMO Consultant
for a
12-month extendable contract
with our client in
Kuala Lumpur
.

Role Details

• Location:
  Kuala Lumpur, Malaysia (Hybrid)
• Duration:
  12 months (extendable)
• Must have:
  Candidate should be capable of owning project budgets, managing costs, tracking spend, and overseeing financial controls.

Key Skills

• Primary:
  Project Finance, Forecasting, Budgeting, Variance Analysis, Advanced Excel
• Secondary:
  Project Coordination, Stakeholder Management

Responsibilities

• Oversee
  project governance & reporting
  across finance projects.
• Drive
  budgeting, forecasting & financial analysis
  .
• Ensure compliance with controls & regulatory requirements.
• Manage
  stakeholder communication
  between Finance, IT & leadership.
• Track
  risks, issues & portfolio performance
  with dashboards.

Requirements

• Bachelor's in finance/accounting/business (MBA/CPA preferred).
• 5+ years in PMO/project management within finance.
• Strong knowledge of financial processes & controls.
• Skilled in MS Project, JIRA, or Smartsheet.
• Certifications (PMP/PRINCE2) are a plus.

Interested? Let's Connect

Please share:

Updated CV

Availability for a quick call

Current salary & notice period

Referrals are welcome

Overview

Customer Success Specialist (Banking Industry) at Agensi Pekerjaan JobScoper Sdn. Bhd.

MYR3,500.00-MYR5,000.00

• Handle inbound and outbound calls, emails, and live chats related to banking products and services.
• Provide accurate information on banking policies, fees, and procedures while ensuring compliance with industry regulations.
• Resolve customer complaints and service issues promptly, escalating complex cases to relevant departments when necessary.
• Maintain detailed records of all customer interactions in the system for tracking and follow-up.
• Ensure adherence to internal controls, KYC, and regulatory guidelines during customer interactions.
• Meet performance metrics including customer satisfaction scores, first call resolution, and service-level agreements (SLAs).
• Participate in ongoing training to stay updated on banking regulations, new products, and system enhancements.

• Min 1 year cs experience in call center or banking industry.
• Must speak English & Mandarin fluently.
• Can work in Rotational Shift as 24/7.
• Must have working experience in the banking industry.

• Provided training.
• EPF & SOSCO.
• Annual leave & Medical leave.
• Near to LRT Station.

• Associate

• Full-time

• Customer Service

Job Summary

The job holder is responsible for developing member value proposition programs, including Continuing Professional Development (CPD) initiatives. you will also conduct CPD compliance reviews to support the Institute's mission of promoting the highest standards of professional competence among its members.

Key Responsibilities

1. Develop and implement membership value proposition strategies and programmes, including CPD initiatives, aimed at supporting member retention and professional development.
2. Engage regularly with members and stakeholders through face-to-face interactions, surveys, and feedback channels to identify needs and shape relevant programmes and activities.
3. Establish and maintain relationships with strategic partners and vendors to support the development and delivery of impactful member activities and CPD programmes.
4. Communicate effectively with members and stakeholders regarding membership value proposition initiatives and upcoming programmes.
5. Develop, review, and implement strategies, policies, and procedures for CPD monitoring, compliance, and recognition of CPD learning activities.
6. Lead collaborations with learning and development teams of financial institutions or partner organisations to facilitate recognition of CPD activities for members.
7. Manage CPD-related enquiries, process exemption applications, and provide regular CPD compliance statistics to financial institutions.
8. Provide administrative support to the membership team and relevant committees in delivering the member value proposition strategy and CPD programmes.
9. Generate and analyse membership data and reports to support strategic planning and effective monitoring of membership activities.
10. Assist with additional membership-related tasks as required to ensure smooth and efficient operations.

We are looking for a candidate who are:

1. 3 to 5 years of experience in developing and execution of professional membership value proposition programmes including CPD programmes and compliance.
2. Proficient in Microsoft Office and have had exposure in customer data management system.
3. Agile and well-versed in the L&D process
4. Has stakeholder management,
5. Candidates coming from professional body would be an added advantage.

Customer Success Specialist (Mandarin - Banking Industry)

Assist and educate customers on self-service and digital banking channels

Handle account/transaction inquiries and provide solutions

• Assist and educate customers on self-service and digital banking channels
• Handle account/transaction inquiries and provide solutions
• Conduct call-backs and follow-ups when needed
• Perform basic KYC checks and ensure compliance
• Deliver a professional, customer-first experience

• Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcome
• Fluent in English & Mandarin (spoken & written)
• Willing to work on rotational shifts if required
• Good communication skills and ability to build strong customer rapport

• 5 working days
• Training Provided
• Allowance Provided
• Annual leave/Medical leave
• Near to public transport

Customer Success Specialist (Banking Industry - Oct)

Join to apply for the Customer Success Specialist (Banking Industry - Oct) role at Agensi Pekerjaan JobScoper Sdn. Bhd.

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Salary: MYR3,500.00-MYR5,000.00

• Customer Support & Service: Provide personalized service to high-value clients and assist with their banking needs via inbound call, email and live chat. Address and resolve escalated customer inquiries and complaints promptly.
• Operational Excellence: Monitor service metrics, identify process gaps, and suggest improvements. Ensure all documentation and account setup procedures adhere to banking regulations and internal policies.
• Compliance & Risk Management: Stay updated on banking regulations, policies, and procedures.

• Education background: Bachelor’s Degree or Diploma graduate.
• Minimum 6 months call center experience.
• Fluent in English and Mandarin (speaking, writing, and reading).
• Computer literacy.
• Willing to relocate to Petaling Jaya area.
• Willing to work in 24/7 or 9:00–18:00 shifts (as required by the company).

• Provided training.
• Near to public transportation.
• Provided language allowance.
• 5 working days.
• EPF & SOSCO.
• Medical leave & annual leave.