678 Banking Consultant jobs in Malaysia

Kuala Lumpur, Malaysia
About Horizontal:
Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative and Business & Strategy markets. We have global offices in US, UAE, India, Malaysia and Australia.

About the role
: We are looking for an exceptional Senior Banking Consultant with a strong background in top-tier consulting firms, or specialized financial consultancies. The ideal candidate will bring deep expertise in banking operations, regulatory compliance, risk, and digital transformation to help our clients navigate today's complex financial landscape with confidence and strategic foresight.

Responsibilities

• Lead strategic consulting engagements across banking and financial institutions.
• Evaluate and redesign core banking operations to enhance process efficiency, compliance, and customer experience.
• Develop and deliver detailed strategies aligned with evolving regulatory requirements and industry best practices.
• Drive digital transformation initiatives, including fintech integration and platform modernization.
• Conduct stakeholder workshops and training sessions to support change management and knowledge transfer.
• Collaborate with internal teams and client leadership to co-create innovative, sustainable banking solutions.
• Monitor industry trends, regulatory updates, and emerging technologies to provide data-driven, forward-thinking recommendations.

Requirement

• Minimum 10 years of consulting experience in the banking or financial services sector.
• Expert understanding of banking regulations, compliance, operational risk, and regulatory frameworks across regions.
• Proven success managing large-scale consulting projects and cross-functional teams.
• Outstanding problem-solving and analytical capabilities, with a track record of turning insights into actionable results.

Technical Skills & Tools

• Deep understanding of core banking systems, payment platforms, and regulatory technology (RegTech).
• Proficiency in data analysis tools, BI platforms, CRM systems, and project management tools (e.g., JIRA, Confluence, MS Project).
• Awareness of blockchain, AI, and ML applications in banking and financial services.

Soft Skills & Cultural Fit

• Executive-level communication and presentation skills, capable of influencing stakeholders at all levels.
• Strong leadership presence, with a collaborative and strategic approach to client engagement and delivery.
• Ability to operate independently in a fast-paced, remote or hybrid consulting environment.
• A passion for transforming the banking sector through innovation, excellence, and long-term client impact.

Preferred Qualifications

• Experience in digital banking transformation, including mobile banking, open banking, and API ecosystems.
• Familiarity with fintech partnerships, core system modernization, and customer experience transformation.
• Advanced degree (MBA or equivalent) and/or industry certifications such as CFA, FRM, or CIMA.
• Exposure to agile delivery models and modern project management methodologies (e.g., Scrum, SAFe).

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employment Type: Full-time

Working Hours:

• Monday to Friday: 8.45 am – 5.45 pm
• Occasional Saturday for roadshows/events

Job Responsibilities:

• Promote financial protection and savings solutions to walk-in and existing customers at bank branches
• Provide consultation and customize financial solutions based on customer needs
• Build and maintain long-term customer relationships
• Achieve individual sales targets and KPIs
• Participate in ongoing training, coaching, and development sessions

Job Requirements:

• 2–3 years of experience in sales, banking, or customer service
• Strong communication and interpersonal skills
• Results-driven with proactive working attitude
• Clean financial background (no bankruptcy or bad debt record)

Education Criteria (any of the following):

• SPM with minimum 5 passes (and at least 3 years of sales experience), OR
• Diploma holder (preferred), OR
• Degree holder (advantageous for senior positions)

Salary & Career Progression:

• Executive: RM 2,600 – RM 3,000 (basic)
• Senior Executive (Trainee): RM 2,800 – RM 3,300 (basic)
• Senior Executive: RM 2,800 – RM 10,000 (basic + incentives)
• Clear progression path into team leadership and management

Compensation & Benefits:

• High commission structure + monthly bonuses
• Annual bonus and tactical incentives
• Incentive trips (local and overseas)
• Medical coverage
• Staff-rate housing and car loans

Interested to Apply?

Apply via WhatsApp to Alvin at

(Agent: "Kosong Satu Satu, dua lima dua lima, enam sembilan lapan tujuh")

Agensi Pekerjaan Talent Focus Sdn Bhd | License No. JTKSM 1383 (No Agent Fee)

For Employers Seeking Recruitment Support:

We are a licensed recruitment agency assisting companies in the banking and insurance sectors to hire the right talent. If you are an employer interested in our recruitment services, contact Kai at WA: "Kosong Satu Satu, dua lima dua lima, enam sembilan lapan tujuh").

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM4,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Do you have how many years of sales experience?

Work Location: In person

Job Benefits:

• Exploring in banking industry.
• Attractive start basic salary from RM 2,000 - RM 4,000
• Attractive allowances up to M 300
• Attractive commission up to RM 1,500 - RM 5,000
• Good benefits.
• Job trainings provided.

Job Responsibilities:

• Understanding customer's financial needs and concerns.
• Provide right consultation to client's financial needs and other wealth products.
• To proactively manage and build long-term customer relationships.
• Approaching customers at branch, conduct telemarketing activities, conduct social media marketing and attend roadshows.
• Achieving KPI and target given.

Job Requirements:

• Minimum Diploma or Degree in any fields.
• 1 year sales experience in any field, priority with banking sales experience.
• Welcome anyone who has exposure in sales from different industries.
• Basic + Commissions + Incentives.
• Embrace performance driven sales culture.
• Preferably posses own transportation.
• Willing to Travel and cover surrounding branches.
• Possess with PCE/ PCIL/ CEILLI banking license will be added advantages.

Job Type: Full-time

Pay: RM2, RM4,000.00 per month

Benefits:

• Professional development

Work Location: In person

Overview

Join to apply for the Business Analysis role at HSBC Recruitment .

Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change, working with the business and delivery partners. They are responsible for requirements management, design, change management and implementation management. They translate and clarify requirements, define design options, and support software delivery and IT operations with functional requirements and designs. They lead change management activities from planning through to adoption and feedback, and manage implementation readiness and initial deployment. In reengineering projects, they work with Process Consultants to analyze and re‑engineer processes. They may lead design workstreams or teams and manage other GCD Analysts, SMEs and partner resources.

• Content heavy role – demonstrate strong business knowledge and sound business sense, staying up to date with industry, business, and technology trends.
• Stakeholder complexity – gather requirements and agree designs across business stakeholders, resolve disagreements, and sometimes lead meetings or workshops with no GCD supervision.
• Multi-disciplinary – shape business requirements and solution designs.

• Employs an improvement mindset to identify issues and participates constructively in brainstorming.
• Brings structure to undefined or large-scale problems and translates them into solvable options.
• Uses systemic thinking and creativity to devise solution options.
• Evaluates costs, benefits and obstacles of potential solutions before implementing.
• Articulates complex information clearly to suit the audience.
• Understands priorities, drivers, competitors and strategy to drive strategically aligned solutions with attention to risk and reward.
• Anticipates issues and mitigates risks; manages unforeseen roadblocks effectively.
• Proactively identifies risks to service or performance and supports early quality review processes.
• Builds effective working relationships with analysis and design teams and external partners.

• Defines requirements management processes and designs detailed business solutions based on requirements.
• Identifies impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Develops a high-level business case considering investment and benefits.
• Manages change implementation activities, including readiness, pilot approaches and reporting.
• Manages the change audience through communications, training and development.
• Supports reengineering of processes and provides guidance on process design.
• Supports programme management with impact assessment for change requests and provides estimates for new requirements and changes.
• Supports project or programme resourcing activities and allocates tasks to other analysts.

• Identifies resource requirements for the project and aligns skills with needs.
• Defines responsibilities and ensures individuals are utilised effectively.
• Acts as a role model to foster a collaborative team environment and professional development.

• Fluent in Mandarin and Cantonese preferred due to interaction with Mandarin-Cantonese speaking clients.
• Understanding of Global Change Delivery (GCD) Business Transformation Frameworks and best practices.
• Strong understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
• Excellent knowledge of HSBC Group structures, processes and objectives.
• Strong knowledge of the external environment – regulatory, political, competitors, etc.
• Basic business reengineering knowledge and business analysis techniques.
• Change management and implementation management techniques.

• Proven track record as an outstanding analyst, consultant and/or project manager.
• Industry knowledge in financial services with functional expertise.
• Extensive experience gathering requirements and designing across business, operations and technology projects.
• Experience developing business cases and understanding how design enablers underpin benefits.
• Experience delivering change to different audiences in banking environments (branch, contact centre, trading floor, operations, head office, etc.).
• Strong communication, interpersonal and negotiation skills.
• Strong decision making and problem-solving abilities.
• Judgment to identify and resolve problems; ability to manage resources and plan effectively.
• Ability to motivate and lead people with appropriate management styles.
• Experience working across regions with a global perspective and with senior stakeholders.

Note: This description reflects the information available in the job posting and focuses on responsibilities and qualifications. It does not include other postings or extraneous content.

Job Description

Why join us?
The Finance Change Delivery team supports transformation activities on Finance systems used by HSBC.

This role works proactively with multiple stakeholders, including end users of Finance systems and technical teams to develop effective and efficient regulatory reporting platforms and processes. The role holder shall be involved in delivering Global Finances strategic ways of working as well Business As Usual (BAU) support to the ever-changing Regulatory landscape in Asia.

The team operates regionally on behalf of HSBC Global Finance and will be based in Malaysia.

What you'll do:
The Business Analyst – Risk weighted Asset (RWA) & Regulatory Reporting Change will be involved in driving the successful implementation of changes to the global, regional and local systems and processes across HBAP Regional & Local Sites, including the overall RWA Change Book of Work across all risk types: Non counter party credit risk (NCCR), counter party credit risk (CCR), Operational Risk (Op Risk), Leverage Ratio etc. for Basel Capital Calculation and Reporting. The role will be required to utilise RWA SME knowledge across Finance whilst also ensuring that future Change (Basel 3.1) and Business As Usual (BAU) change requirements are sufficiently supported. The role will involve working closely with teams across Global Functions and Businesses and subsequent departments in the Region and in-country teams - including Regulatory and Financial Reporting, Retail and Wholesale Credit Risk, IFRS9, Stress Testing, Global Line of Businesses and the Global B3R Programmes.

The role holder will be able to independently:

• Participate in workshops with varied stakeholder and user groups and drive project plan and activities.
• Undertake detailed data analysis and define solutions to resolve complex issues.
• Lead requirements implementation from inception to completion in line with the Programme deliverables.
• Exposures to the various design principles to prepare functional design documents for a requirement.
• Ensure the proposed design fits the end-to-end process and system solution.
• Ensure that testing strategies are incorporative of design changes.
• Provide RWA SME support to other workstreams within and outside the Programme structures.
• Be able to translate complex process into simple and understandable process and Op Model documentation.
• Recommend changes to the operating model to improve cost, efficiency, and effectiveness.
• The successful candidate will also provide support to the Regional Head of Regulatory Reporting Change, ASP in the planning and implementation of business transition activities, and in tracking the operational readiness of Functions, Global Businesses and the Regional & Site needs to ensure change is implemented successfully.

Requirements
What you will need to succeed in the role:

• Extensive experience in a Regulatory or Accounting focused role and able to operate in Finance, Risk and Technical environment.
• Strong technical knowledge of Prudential Regulatory Authority/European Banking Authority (PRA/EBA) and Hongkong Monetary Authority (HKMA) regulatory reporting requirements.
• Strong knowledge of Basel 3.1 reforms.
• Practical understanding of software development lifecycles and methods, including requirements definition and testing in both waterfall and Agile environments.
• An understanding of the Group's operations, structure and Global Businesses.
• Regulatory Reporting experience across a number of the Banks regulators.
• An appreciation of the Group's Finance processes for internal and external reporting.
• Knowledge of how the offshore centres operate.
• Extensive experience and a solid understanding of process mapping and system tools to create processes.
• Extensive experience with Requirements Gathering and Documentation.
• An understanding of project management.
• Extensive experience with leading, presenting to and working with Senior Stakeholders.
• Good interpersonal skills and a team player.
• Excellent communication skills across all media.

What additional skills will be good to have?

• Advance data interrogation skills using SQL and Excel.
• Practical understanding of software development lifecycles and methods, including requirements definition and testing in both waterfall and Agile environments.
• Develop relationships with and support stakeholders at a Group and regional level.
• Assist test manager to define a test approach/ scenarios / test cases and execute the test strategy for Regulatory systems/applications.
• Stakeholders within Risk / Finance / Line of Business functions at Group, Regional and Site Level.
• Provide important link into project delivery team to ensure quality in operational readiness planning.
• Change Management – Drive change, adopt a positive attitude, can do approach. Inspire team members to improve.
• Relationships - Build and develop relationships to ensure confidence and trust.
• Optimise schedules for delivery and migration of system support functions into FinOps locations.

Job description

Why join us?

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst.

Global Change Delivery (GCD) Business Analysts are at the centre of how GCD shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst's Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g., communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other GCD Analysts, SMEs and resources from our delivery partners.

What you'll do:

• Content heavy role – Business Analysts must demonstrate strong business knowledge and sound business sense, and stay abreast of the industry, business-wise and technology-wise.
• Stakeholder complexity – Business Analyst will often need to gather requirements and agree designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. They will often attend and lead these meetings or workshops with no GCD supervision.
• Multi-disciplinary – Business Analysts need to able to shape business requirements and solution designs.

Value Creation:

• Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved.
• Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve.
• Uses systemic thinking and creativity in devising solution options.
• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
• Articulates or translates complex information in clear, meaningful and structured way to suit audience.
• Understands the Group's priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.
• Questions small-scale business decisions that do not demonstrate alignment to the Group's commercial strategy.
• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.
• Thinks ahead to identify potential risks to service or performance and deals with them proactively effectively manages review processes to identify quality issues early.
• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external.

Operational Performance:

• Defines requirements management processes and designs detailed business solutions and structures based on business requirements, challenges business intent in a constructive manner.
• Identifies areas of impact on the target operating model and designs activities to mitigate impact.
• Manages requirements traceability through design and delivery.
• Utilises financial skills to develop a high-level business case, considering investment and high level benefits.
• Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
• Manages the change audience through the commitment curve with communications, training and development.
• Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
• Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope.
• Supports project or programme resourcing activities.
• Allocates tasks and objectives to other analysts on a project or programme.

Capability and People Development:

• Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience.
• Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request.
• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

Requirements

What you will need to succeed in the role:

• Fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients.
• Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
• A thorough understanding of the purpose, values, culture and fundamentals of Global Change Delivery.
• Outstanding understanding of HSBC Group structures, processes and objectives.
• Very strong knowledge of the external environment –regulatory, political, competitors etc.
• Basic Business reengineering knowledge.
• Business analysis, requirements gathering and design techniques.
• Change management and implementation management techniques and approaches.

What additional skills will be good to have?

• Proven track record as an outstanding analyst, consultant and/or project manager.
• Overall financial services industry knowledge with specific functional expertise.
• Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
• Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Effective communication, inter-personal and negotiating skills.
• Excellent decision making and problem-solving ability.
• Sound judgmental skills to identify and resolve problems.
• Experience of managing resources using appropriate communication, delegation and planning skills.
• Ability to motivate and lead people, employing appropriate management styles.
• Proven ability to work across regions whilst maintaining a global perspective.
• Proven ability to work with senior stakeholders and business sponsor.

Key Responsibilities:

• Lead and develop a team of business analysts supporting sales and operations initiatives.
• Design and maintain reporting frameworks to track KPIs related to sales performance, inventory, logistics, and customer demand.
• Collaborate with sales, marketing, supply chain, and finance to develop forecasts and performance dashboards.
• Identify trends and variances in sales and operational data; provide actionable insights to leadership teams.
• Streamline business processes across departments, leveraging analytics to drive efficiency and scalability.
• Oversee the development of business cases for new initiatives or operational changes.
• Manage end-to-end data lifecycle: from extraction and transformation to visualization and strategic recommendation.
• Ensure data accuracy, consistency, and timeliness in all reports and insights delivered to stakeholders.
• Support annual planning and quarterly business reviews with strategic and data-backed insights.
• Technology Integration: Work with the IT team to identify and implement technology solutions that enhance process efficiency and support business needs.
• Budget Management: Monitor and manage budgets related to process improvement projects, ensuring cost-effective use of resources.

Preferred Skills:

• Experience with S&OP (Sales & Operations Planning) processes
• Knowledge of demand planning, inventory management, and supply chain analytics
• Strong understanding of sales funnels, pipeline health, and quota planning
• Analytical skills and experience working with business intelligence tools and data analysis.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership and key stakeholders.
• Strong decision-making and problem-solving abilities.

Key Requirements:

• Education: Bachelor's degree in Business Administration, Operations Management, or related field (MBA preferred).
• Experience: Minimum of 3-5 years of experience in business process management, operations management, or similar roles, with at least 2 years in a senior leadership capacity.

Key Responsibilities

• Lead the end-to-end ERP project lifecycles, from discovery and planning through implementation and post-deployment support.
• Coordinate and align cross-functional teams across IT, Finance, Operations, and external vendors to ensure seamless project execution.
• Manage project scope, schedules, budgets, and risks using Agile, Waterfall, or hybrid methodologies.
• Facilitate workshops to align ERP solutions with broader business objectives and strategic goals.
• Oversee data migration, system integration, and comprehensive testing activities to ensure solution integrity.
• Ensure project deliverables meet quality standards, compliance requirements, and stakeholder expectations.

Qualifications

• Bachelor's degree (Full time) in Information Systems, Business, Engineering, or a related discipline; MBA or Master's degree preferred.
• Minimum 2+ years leading ERP implementations with project management experience is a plus.
• Proven success delivering ERP implementations would be advantages.
• Strong understanding of business processes in finance, supply chain, HR, and operations.
• PMP or PRINCE2 certification required; additional Agile or Scrum Master certification is advantageous.
• Excellent communication, leadership, and stakeholder management skills.
• Proficiency in English and Malay is required. Fluency Mandarin is a plus.