2,347 Banking Associate jobs in Malaysia
Legal Associate (Banking Litigation)
Posted 9 days ago
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Job Description
Overview
We are urgently looking to hire a Legal Associate with a keen interest in Banking Litigation . Experience: 0–1 year PQE.
Ideal Candidate / Qualifications- 0–1 year PQE
- Strong research and drafting skills
- Eager to learn and grow in a fast-paced Banking litigation team
Interested candidates, please send your CV to with the subject line: Application – Legal Associate (Banking Litigation)
Employment details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Legal
- Industries: Business Consulting and Services
Associate, Transaction Banking
Posted 12 days ago
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Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Responsibilities:**
+ Transaction Banking ("TB") provides core banking products and services for our corporate customers.
+ This includes the channel and account offerings for the delivery of Trade & Supply Chain Finance and Cash Management, such as liquidity; pooling and sweeping; payments and receivables; trade and supply chain finance, usance LC payable at sight basis, LC discounting on non-recourse basis and Accounts Receivables Payable Scheme ("ARPS").
+ To identify and drive the sales of TB with internal support from stakeholders in achieving targeted growth in revenue and drivers (for assets and liabilities) while representing the bank in client and industry engagements.
+ Proactively manage TB relationships within the portfolio of existing and agreed target clients in order to develop, structure and provide proposals that meet customers' requirements. Spot opportunities to deepen TB income and economic profit, recommending and implementing the appropriate solutions.
+ Develop, implement and execute TB Account Planning, client sales and trade relationship pipelines in a timely manner.
+ Act as a point of contact for all TB transactions for customers, with the ability to discuss technical and operational aspects of transactions.
+ Identify product gaps or new product opportunities to support the enhancement and development of existing and/or new product/services via a cost-effective delivery channel.
+ Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. Effectively identify, escalate, mitigate and resolve risk and compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance are addressed and appropriately dealt with.
+ Support the active management of the TB portfolio as required.
**Requirements:**
+ Applicant must have a recognized Degree in Economics, Finance/Accountancy/Banking or its equivalent from a recognized university/higher learning institution.
+ Proven record of technical understanding of Trade and Supply Chain products. Minimum of 2 years of experiences in a trade sale.
+ Demonstrable success in Trade Sales and Business Development/Marketing
+ Strong knowledge of risk profile and regulatory treatment of Trade & Supply Chain products and associated risk and portfolio management practice
+ Good understanding of local and/or international products and other banking products related.
+ In-depth understanding of Trade and Supply Chain Finance products and sound understanding of the broad range of Transaction Banking products. Minimum 2-year experiences in a trade sales or product management capacity
+ Demonstrable success in Trade Sales and Business Development area
+ Proven record of technical understanding of Trade and Supply Chain products
+ Broad knowledge of the Trade Finance risks and related.
+ Knowledge of risk profile and regulatory treatment of Trade and Supply Chain and associated risk and portfolio management practices.
+ Knowledge on working capital requirement, credit background and Trade Operations would be an added advantage.
+ Ability to read and write Japanese language would also be an added advantage
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Customer Service
Posted today
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Job Description
Overview
Join to apply for the Customer Service role at Muhibbah Alliance Capital Sdn Bhd .
Base pay range and responsibilities are provided by Muhibbah Alliance Capital Sdn Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Job Responsibilities- SKILL:
- Good in Microsoft Excel, and Word.
- Wellcommunication skills, both written and verbal.
- Problem-solving abilities and attention to detail.
- A proactive attitude and willingness to learn.
- F3MALE
- RANGE: 20-35
- LANGUAGE: MALAY, ENGLISH
- Allowance Provided
- EPF / SOCSO / PCB
- Annual Bonus
- Annual Leave
- Associate
- Full-time
- Customer Service
Content notes: the listing includes multiple postings and dates for other roles; this refined description focuses on the Customer Service role at Muhibbah Alliance Capital Sdn Bhd and preserves the stated qualifications and benefits from the original content.
#J-18808-LjbffrCustomer Service
Posted 3 days ago
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Job Description
This job is all about helping customers! You'll answer their questions, solve problems, and build strong relationships. You might like this job because you enjoy making people happy and improving their experience with a brand.
- Customer Inquiry Management: Oversee the handling of customer inquiries through various channels, including phone, email, and social media. Ensure prompt and accurate responses to address customer needs and concerns.
- Issue Resolution: Act as a liaison between customers and internal departments to resolve issues effectively and efficiently. Take ownership of escalated cases and follow through to resolution, ensuring customer satisfaction.
- Relationship Building: Develop and maintain strong relationships with customers to foster loyalty and retention. Proactively engage with customers to understand their needs and preferences, providing personalized support and recommendations.
- Customer Feedback Collection: Gather feedback from customers through surveys, reviews, and other feedback channels. Analyze feedback to identify trends, pain points, and areas for improvement in products and services.
- Process Improvement: Collaborate with internal teams to streamline customer service processes and improve efficiency. Implement best practices and recommend system enhancements to enhance the overall customer experience.
- Training and Development: Provide training and support to customer service representatives to ensure they have the knowledge and skills to deliver exceptional service. Foster a customer-centric culture within the organization.
- Performance Monitoring: Monitor key performance indicators (KPIs) related to customer service, such as response time, resolution rate, and customer satisfaction scores. Track performance metrics and identify opportunities for improvement.
- Customer Engagement Initiatives: Develop and implement customer engagement initiatives, such as loyalty programs, customer appreciation events, and outreach campaigns. Strengthen relationships with customers and enhance brand loyalty.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including sales, marketing, and product development, to align customer service initiatives with business objectives. Share customer insights and feedback to inform strategic decision-making.
- Crisis Management: Handle customer complaints and escalations in a calm and professional manner, demonstrating empathy and a commitment to resolving issues. Manage crisis situations effectively to minimize negative impact on the brand.
- Upselling and Cross-Selling : Identify opportunities to upsell and cross-sell additional products or services to existing customers. Use a consultative approach to understand customer needs and recommend relevant offerings that add value and
- Qualification: At least Diploma or Bachelor's degree in Sales, Marketing, Business Administration or a related field
- Language: Fluent in English (Both Spoken and Written), Knowledge of Mandarin is highly desirable
- Proven experience in customer service management, with a focus on upselling and relationship building.
- Excellent communication and interpersonal skills.
- Strong sales understanding and ability to identify upselling opportunities.
- Ability to empathize with customers and address their needs effectively.
- Proficiency in CRM software and other customer service tools.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Leadership skills and ability to motivate and inspire a team.
- Commitment to delivering exceptional customer service and building long-term relationships.
Customer Service
Customer Relationship Management
Upselling
Detail Oriented
Data Analysis
Interpersonal Communications
Teamwork
Coordinating
Company Benefits Grab the deals!All staffs are eligible for special staff discounts!
Free ParkingFree parking is provided!
Incentive & BonusIncentive and yearly bonus provided depends on your performance!
Established in 2012, Puzzle Planet offers the best puzzle selections under one roof, reaching them to customers nationwide. Puzzle Planet is the main distributor of world-known puzzle brands like Pintoo, Heye, Wooden City, EWA, and IWAKO. From traditional cardboard puzzles, plastics 2D puzzles, to 3D puzzles, Puzzle Planet serves a wide variety of designs for house decoration or even as a gift! We also collaborated.
#J-18808-LjbffrCustomer Service
Posted 3 days ago
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Job Description
Job Summary:
Neo Livin is looking for an empathetic and customer-oriented individual to join our team as a Customer Service Representative. This role focuses on providing exceptional support to our customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. If you are a problem-solver with excellent communication skills and a passion for helping people, this is a great opportunity to be part of a dynamic e-commerce environment.
Key Responsibilities:
Customer Support:
- Respond to customer inquiries via email, live chat, and social media in a professional and timely manner.
- Assist customers with product information, order updates, and return/exchange requests.
- Resolve customer issues effectively, escalating complex matters to the relevant team when necessary.
Order Management:
- Monitor customer orders, ensuring accurate and timely updates on order status.
- Collaborate with the order fulfillment team to address and resolve delivery or logistics concerns.
- Assist with tracking and managing after-sales services, including warranties and assembly support.
Feedback Management:
- Collect and document customer feedback to improve the Neo Livin shopping experience.
- Identify recurring issues and suggest process improvements.
Knowledge Building:
- Stay updated on product features, promotions, and company policies to provide accurate information to customers.
- Participate in training sessions to enhance customer service skills and product knowledge.
Administrative Support:
- Handle basic administrative tasks, such as updating customer records and maintaining documentation of support tickets.
Qualifications:
Education:
- Minimum qualification of SPM (Sijil Pelajaran Malaysia) or equivalent.
Experience:
- No prior experience required; training will be provided. Experience in customer service or e-commerce is a plus.
Skills:
- Proficiency with computer systems, including Microsoft Office Suite and customer service tools.
- Excellent communication skills, both written and verbal, in English (additional languages are a bonus).
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and manage time effectively.
Personal Attributes:
- Friendly and empathetic with a customer-first mindset.
- Professional and approachable demeanor.
- Adaptable to a fast-paced environment and capable of handling changing priorities.
- Team player with a proactive attitude.
What We Offer:
- Competitive salary and benefits package.
- A positive working environment located at Common Ground Jaya One, Petaling Jaya.
- A 5-day workweek, including the flexibility of 4 days on-site and 1 day work from home.
- Opportunities for career growth and personal development.
- A collaborative team culture and supportive management.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and relevant skills. Applications can be submitted via the form on our website or emailed to with the subject line "Customer Service Application - (Your Name)."
Join us at Neo Livin and help revolutionize the furniture shopping experience!
Our Office Location (HQ) #J-18808-LjbffrCustomer Service
Posted 3 days ago
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Job Description
Perform close co-ordination with all concerned department and members of sales and Marketing teams.
Main Accountabilities- Answering incoming customer calls and e-mails on type of testing and other services required.
- Provide quotation to customers after consulting with the team.
Responsible for following instruction provided by the Admin manager/laboratory Manager. - Have good communication skills with the customer.
- Update the customer orders in sytem, including order tracking and update with customer.
- To uphold the good image of the Company at all time.
- To maintain good rapport with customers.
- Perform any other duties and assignments that maybe assigned from time to time.
- Fresh grad or minimum 1 year in Customer service industry is encouraged to apply.
Customer Service
Posted 10 days ago
Job Viewed
Job Description
Job Summary:
Neo Livin is looking for an empathetic and customer-oriented individual to join our team as a Customer Service Representative. This role focuses on providing exceptional support to our customers, handling inquiries, resolving issues, and ensuring a seamless shopping experience. If you are a problem-solver with excellent communication skills and a passion for helping people, this is a great opportunity to be part of a dynamic e-commerce environment.
Key Responsibilities:
Customer Support:
- Respond to customer inquiries via email, live chat, and social media in a professional and timely manner.
- Assist customers with product information, order updates, and return/exchange requests.
- Resolve customer issues effectively, escalating complex matters to the relevant team when necessary.
Order Management:
- Monitor customer orders, ensuring accurate and timely updates on order status.
- Collaborate with the order fulfillment team to address and resolve delivery or logistics concerns.
- Assist with tracking and managing after-sales services, including warranties and assembly support.
Feedback Management:
- Collect and document customer feedback to improve the Neo Livin shopping experience.
- Identify recurring issues and suggest process improvements.
Knowledge Building:
- Stay updated on product features, promotions, and company policies to provide accurate information to customers.
- Participate in training sessions to enhance customer service skills and product knowledge.
Administrative Support:
- Handle basic administrative tasks, such as updating customer records and maintaining documentation of support tickets.
Qualifications:
Education:
- Minimum qualification of SPM (Sijil Pelajaran Malaysia) or equivalent.
Experience:
- No prior experience required; training will be provided. Experience in customer service or e-commerce is a plus.
Skills:
- Proficiency with computer systems, including Microsoft Office Suite and customer service tools.
- Excellent communication skills, both written and verbal, in English (additional languages are a bonus).
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and manage time effectively.
Personal Attributes:
- Friendly and empathetic with a customer-first mindset.
- Professional and approachable demeanor.
- Adaptable to a fast-paced environment and capable of handling changing priorities.
- Team player with a proactive attitude.
What We Offer:
- Competitive salary and benefits package.
- A positive working environment located at Common Ground Jaya One, Petaling Jaya.
- A 5-day workweek, including the flexibility of 4 days on-site and 1 day work from home.
- Opportunities for career growth and personal development.
- A collaborative team culture and supportive management.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their interest in the role and relevant skills. Applications can be submitted via the form on our website or emailed to with the subject line "Customer Service Application - (Your Name)."
Join us at Neo Livin and help revolutionize the furniture shopping experience!
Our Office Location (HQ) #J-18808-LjbffrBe The First To Know
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Customer Service
Posted 11 days ago
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Job Description
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Customer Service
Posted 13 days ago
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Job Description
Postal Code / State / Country
Postal Code / State / Country 75450, Melaka, Malaysia
Job DescriptionJob Responsibilities:
- Manage inquiries via Live chat, WhatsApp, calls, and email.
- Work with the operations team to ensure smooth booking processes.
- Serve as a liaison between customers and partners.
- Provide feedback to Management for system and process improvements.
- Oversee the entire email system template (incoming and outgoing).
- Suggest and initiate improvements to processes.
- Perform other tasks as assigned by your supervisor or Management.
Job Requirements:
- Bachelor’s degree or equivalent experience.
- Prior experience in customer service or operations.
- Experience handling inquiries across multiple channels (live chat, WhatsApp, calls, email).
- Strong communication skills (written and verbal).
- Highly organized and able to manage multiple tasks simultaneously.
- Collaborative team player who works well with operations, management, and partners.
- Detail-oriented, particularly with email templates and processes.
- Problem-solving mindset with a focus on customer satisfaction.
- Able to remain calm and manage escalations effectively.
- Proactive in suggesting improvements.
- Flexible to take on additional responsibilities.
- Industry knowledge or familiarity with booking processes is a plus.
- Ability to work both independently and as part of a team.
Customer Service
Posted 18 days ago
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Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Customer Service is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.
Key Responsibilities:
- Provide administrative support to the Service Desk team
- Receive, validate, and log client requests, ensuring accurate detail capture
- Assist in generating customer reports and maintaining documentation
- Perform other related tasks as assigned
- No shift work required; business hours only
- Detail-oriented
- Basic proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Assist in generating customer reports and maintaining documentation
- Calm and focused under routine tasks
- Reliable and consistent in meeting deadlines
- High School Certification (Diploma or Degree is a plus)
- Proficient in MS Office applications
- Fresh graduates and candidates with no experience are encouraged to apply
- Excellent English, written and verbal communication skills
- Able to work in Cyberjaya (On-site)
- Cantonese and Putonghua skills
- Basic knowledge in the technology Industry or Call Centre environment
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. #J-18808-Ljbffr