17 Banking Architect jobs in Malaysia

The Technical Infrastructure Solution Architect is responsible for designing and implementing scalable and efficient infrastructure solutions that align with the organization’s strategic goals. This role involves analyzing complex business needs and developing robust infrastructure architectures that support business processes and technological advancements. The Technical Infrastructure Solution Architect works closely with IT teams, stakeholders, and vendors to ensure that infrastructure solutions are designed and delivered effectively, addressing both current and future requirements.





Key Responsibilities:

1. Solution Design and Architecture:



o Develop and document comprehensive infrastructure architectures, including servers, networks, storage, and cloud solutions.

o Design solutions that are scalable, secure, and aligned with business goals and industry best practices.

o Evaluate and recommend technologies and tools that enhance infrastructure performance and reliability.





2. Technical Leadership:



o Provide technical leadership and guidance to IT teams throughout the design and implementation phases.

o Ensure that architectural designs meet technical standards and align with the organization’s IT strategy.

o Collaborate with development teams to integrate infrastructure solutions with applications and services.





3. Stakeholder Engagement:



o Work closely with business stakeholders to understand their requirements and translate them into technical solutions.

o Communicate architectural designs and solutions effectively to non-technical stakeholders, ensuring alignment with business objectives.





4. Project Support:



o Support project managers and teams in the planning and execution of infrastructure projects.

o Review and approve technical designs and documentation for infrastructure projects.

o Address technical challenges and provide solutions during project implementation.





5. Risk Management and Compliance:



o Identify potential risks associated with infrastructure solutions and develop mitigation strategies.

o Ensure that infrastructure designs comply with relevant regulatory requirements, security standards, and industry best practices.





6. Continuous Improvement:



o Stay current with emerging technologies and trends in infrastructure and incorporate them into the organization’s architecture as appropriate.

o Identify and implement improvements to existing infrastructure solutions and processes.





7. Documentation and Reporting:



o Create and maintain detailed architecture documentation, including diagrams, design specifications, and implementation guides.

o Provide regular updates and reports to senior management and other stakeholders on the status of infrastructure solutions and projects.





8. Collaboration:



o Collaborate with vendors, consultants, and other external partners to evaluate and integrate third-party solutions.

o Participate in technical discussions, workshops, and conferences to enhance knowledge and contribute to industry advancements.





Qualifications:



 Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Advanced certifications or a Master’s degree is a plus.

Proven experience in designing and implementing infrastructure solutions, including expertise in servers, storage, networks, and cloud technologies.

trong knowledge of architectural frameworks, methodologies, and best practices.

xperience with specific technologies or platforms relevant to the organization’s needs (e.g., AWS, Azure, VMware, Cisco, F5, Firewall, Solaris, Storage, Database, Network).

 ellent analytical and problem-solving skills with the ability to design innovative solutions to complex technical challenges.

trong communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels.





Preferred Skills:



xperience with enterprise architecture frameworks (e.g., TOGAF, Zachman).

amiliarity with DevOps practices and tools.

xperience with ITIL (Information Technology Infrastructure Library) practices.

nowledge of security frameworks and compliance standards.





Work Environment:



ay involve working outside regular business hours to address urgent issues or participate in project deployments.

Employment Type

Full-time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Role summary**
The primary responsibility of the Solution Architect (Japanese-speaking) is to consult with the client and work with internal teams to create strategies, transformational designs and the architectural vision for more complex solutions that address the clients' needs. He/ She provides multi-technology consulting services on all aspects of IT Infrastructure, Cloud and Security-related components.
**Key Responsibilities:**
+ Contributes to the development of complex solution architectures in specific business, infrastructure or functional areas.
+ Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.
+ Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
+ Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
+ Accountable for understanding client requirements, collecting data, delivering analysis and problem resolution.
+ Monitors the external environment to gather intelligence on emerging technologies.
+ Creates reports and technology roadmaps and shares knowledge and insights with others.
+ Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
+ Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
+ Reviews, verifies and improves own designs against specifications.
+ Makes recommendations for the development of new go to market services and contributes knowledge on relevant verticals.
+ Operates across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions
**Knowledge and Attributes:**
+ Advanced professional IT technical experience within a large scale (preferably multi- national) technology services environment on the following areas: Network (LAN/WAN), Server implementation, Cloud migration, Security consulting, and Documentation (Solution Design, High Level Design, Low Level Design, and Migration planning etc)
+ Language requirements:
+ For non-native (local / Japanese-speaking candidates): **Japanese Language Proficiency Test (JLPT) minimum N2 level**
+ For Japanese natives: **business level English** is required for managing clients based in APAC and Japan
+ Project or Program Management experience would be preferred but not essential
+ Advanced client engagement and consulting experience coupled with solid experience in client needs assessment and change management
+ Advanced experience in integrating the solution for the particular project with the business domain, enterprise concerns, industry standards, established patterns and best practices
+ Experience working in an agile development environment
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in computer science, engineering or business or a related field.
+ Certification and working knowledge of Enterprise Architecture methodologies (e.g. CCNP, CCIE, ITIL, etc)
+ Network, Server, Cloud (Azure), and Security related certifications are preferred
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

The Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Cloud Solution Architecture role involves gathering customer insights, mapping architecture, and proposing digital transformation solutions based on Microsoft technologies. The role requires coaching team members to focus on customer experience through efficient delivery, driving adherence to Microsoft standards and recommended practices, and providing a holistic perspective of customer challenges and competitor architectures. The role is within the Cloud and AI Platform CSA team which is dedicated to enhancing the customer's experience with Microsoft's Cloud and AI services as they transition to cloud solutions. We achieve this by offering our customers value through adaptable and efficient delivery methods, all underpinned by standardized processes.
We are seeking a Cloud Solution Architect (CSA) specializing in Data to join our Cloud and AI Platforms (CAIP) team. This role is pivotal in helping customers realize the full value of Microsoft's data platform, including Azure Data Services, Microsoft Fabric, and AI-powered analytics. You will work directly with enterprise customers to drive deep usage, accelerate adoption, and deliver measurable business outcomes.
**Responsibilities**
**Business Impact**
Delivers solutions in line with company methodologies (e.g., product offerings, advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence (AI)-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities.
**Technical Leadership**
+ Being the trusted technical advisor to the customer, prioritizing technical skills growth aligned with our cloud strategy, and infusing technical insight into helping the customer make the right business decisions.
+ Able to apply reference architecture and patterns for a variety of solutions (e.g., advanced analytics, artificial intelligence, big data, Internet of Things, modern business intelligence and analytics, modern applications, data platform modernization, data warehousing, business intelligence and analytics, etc.).
+ Having knowledge of trends, direction, new products, and changes in the technology as it applies to a particular area of focus, as well as specific knowledge about hardware, software, and services.
+ Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, and Cosmos DB.
**Customer Centricity**
Proactively identifies and/or translates customer problems into industry solutions aligned with Microsoft product and platform strategy, creates or improves an existing business model, and explains why and/or how they meet customer outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product (MVP), rapid prototype) relative to competitive offerings. Proactively helps the customer accelerate their adoption and use of Microsoft product/platform strategy-aligned (cross-solution area) solutions. Builds relationships with, and provides direction to technical decision makers (TDMs) up to the C-suite level, and builds the bridge between TDMs and business decision makers (BDMs). Leads and elevates interactions as needed with customers Chief Information Office (CIO) and other C-level (CXO) roles to bridge understanding of security, compliance, operational and risk requirements across BDMs, TDMs, CXO teams, appropriately engaging additional subject matter experts when deeper expertise is required.
**Qualifications**
**Required**
+ Bachelor's degree in Computer Science, Engineering, or related field.
+ 8+ years of experience in data architecture, cloud solutions, or consulting.
+ Proficiency in Azure Data Services and/or modern data platforms.
+ Strong communication and customer engagement skills.
**Preferred**
+ Experience with Microsoft Fabric, Power BI, and AI-driven analytics.
+ Familiarity with CAF/WAF, data governance, and security best practices.
+ Certifications: Azure Data Scientist Associate (DP-100), Azure Database Administrator Associate (DP-300), Fabric Analytics Engineer Associate (DP-600).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
As the Senior SAP Concur Business Solution Analyst - will play a critical role in designing, implementing, and optimizing customized Concur solutions to meet our organization's evolving travel and expense management needs. This individual will be responsible for translating complex business requirements into technical designs, ensuring seamless integration with other enterprise systems, and driving continuous improvement within the Concur platform. They will be a key point of escalation for Concur related issues, and will be a leader in the Concur space within the company.
**Responsibilities:**
**Solution Design & Documentation:**
+ Design and document customized solutions within the Concur platform, aligned with industry best practices and organizational requirements, for new features, enhancements, and deployments.
+ Develop comprehensive solution architecture documentation for Concur integrations with other systems (e.g., Workday, EPP (ServiceNow), ERP, IQVIA, Oversight, AI/OCR tools).
**Business Analysis & Requirements Gathering:**
+ Analyze business needs and translate them into detailed technical requirements for Concur implementations.
+ Utilize out-of-the-box Concur functionality (e.g. standard reporting, workflow configurations, APIs) to optimize system performance and meet business objectives.
**Concur Platform Expertise:**
+ Maintain deep knowledge of Concur functionality, including Intelligence, Travel, and Expense modules, and stay updated on the latest product offerings.
+ Demonstrate advanced Concur configuration expertise, holding relevant certifications, to design and implement solutions that meet complex business requirements
**Integration Management:**
+ Design and manage Concur API integrations and ensure seamless data flow with other enterprise systems (e.g., SAP ERP, Workday, Snowflake).
+ Maintain integration architecture plans and documentation, adhering to enterprise architecture standards and compliance requirements.
+ Proficiency in RESTful API consumption, experience with data transformation using middleware platforms such as Mulesoft, Denodo, and expertise in secure SFTP file transfers for data exchange.
**Data Governance & Security:**
+ Ensure Concur configurations adhere to data privacy and security policies (e.g., GDPR, CCPA).
+ Support the implementation and maintenance of data governance processes, which includes data quality management, role-based access control, and data retention policies, to guarantee compliance and data integrity.
**Automation & Optimization:**
+ Identify and implement automation opportunities, such as AI-driven expense categorization and RPA-based workflow optimization, leveraging Roche's AI tools.
+ Lead efforts to optimize Concur processes for efficiency and cost-effectiveness.
**Change Management & Support:**
+ Serve as a point of escalation for complex Concur configuration and integration issues, providing expert technical support and guidance to existing support teams.
**Reporting & Compliance:**
+ Ensure Concur configurations and processes comply with relevant industry regulations and internal audit requirements.
+ Support internal and external audits related to Concur usage.
**Global Implementations:**
+ Lead and support global Concur implementations, including multi-currency configurations, localization of expense policies, and compliance with international travel regulations.
**Qualifications:**
+ **Education:** **Bachelor's degree in Computer Science, Information Systems, or a related field.**
+ **Experience:**
+ Minimum 8 years of experience in designing and implementing solutions within the Concur platform, with at least 5 years working on integration enhancements to/from Concur Intelligence, Travel and Expense.
+ Proven experience integrating Concur with SAP ERP, HR systems (e.g., Workday), and more importantly other relevant enterprise applications with focus on non standard integrations via API, WebService and SFTP .
+ Extensive experience with SAP Solution Manager for Concur implementation and support.
+ **Technical Skills:**
+ In-depth knowledge of Concur functionality, including Intelligence, Travel, and Expense modules.
+ Strong understanding of Concur integration capabilities and experience with APIs, middleware (e.g., Mulesoft, Denodo), and SFTP.
+ Strong understanding of database concepts and SQL.
+ Familiarity with web services and XML/JSON data formats.
+ **U** nderstanding of cloud-based solutions and architecture **.**
+ **Certifications:**
+ Certified Professional - Expense Configuration
+ **Industry Knowledge:**
+ Knowledge of industry-specific travel and expense management best practices.
+ Understanding of financial accounting principles and practices.
+ Experience with the pharmaceutical industry, and the regulations within the industry, is a large plus.
+ **Soft Skills:**
+ Strong analytical and problem-solving skills.
+ Excellent communication and presentation skills.
+ Ability to work independently and as part of a team.
+ Strong stakeholder management abilities.
+ Ability to adapt to changing priorities
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimagining the future - for our people, our customers, and the world.
The Advisor, Digital Solution Architect designs and implements scalable, AI-integrated knowledge management solutions. This role enhances operational efficiency, supports consistent digital solution implementation, and ensures governance and alignment across the services group.
Additionally, this role harmonizes support portals and standardizes the web support experience, drives the next-generation digital support tooling and automation roadmap, and synthesizes internal and external customer/partner feedback to enhance the web user experience.
Responsibilities:
+ Design and implement scalable, digital support tooling that enhance operational efficiency and customer experience.
+ Oversee the integration of generative AI and automation tools into knowledge platforms, driving transformative support capabilities.
+ Establish governance frameworks to ensure data integrity, scalability, and alignment with organizational goals.
+ Maintain a scalable framework and governance across the services group to support consistent implementation of digital solutions.
+ Apply data-driven methodologies to assess and optimize digital tooling and ensure alignment with customer needs.
+ Collaborate with business and technical teams to define and deliver innovative digital support solutions.
+ Provide technical leadership for the continuous improvement of content delivery systems and knowledge workflows.
+ Monitor and assess emerging technologies to identify opportunities for driving further efficiencies and insights.
Qualifications:
Job Requirements:
- Minimum Education:
o Bachelor's degree
- Minimum Work Experience (years):
o 8-10 years
- Key Skills and Competencies:
o Lead in enhancing and executing a web and content strategy that drives high engagement.
o Act as the Editor-in-chief for all content to ensure quality, clarity, and consistency.
o Serves as the technical lead in rolling out new site enhancement and site uptime.
o Stay updated on industry trends and enhance the site's strategy as needed.
o Define and drive technical architecture and design choices ahead of product build. This ncludes functional analysis with product owners and technical analysis across different platform teams and technologies. (AEM, Salesforce, SharePoint, Adobe Analytics, Google Analytics, and others).
o Deliver internal and external digital experience transformation across capabilities that nclude Websites, Content Management, Digital Asset Management, Collaboration,
Knowledge Management, Omni-channel Publishing, and Analytics.
o Convert requirements into an integrated architecture and design that delivers a blueprint
for solutions aligned with business outcomes.
o Govern cross-functional teams in the use of best practices.
o Define standard processes and SLAs for content & site development.
o Key liaison between internal Zebra support teams (product management, software
engineering, technical publications) and Zebra customers.
o Translates business strategies into design opportunities, measures impact, and integrates others into the work
o Research and analyze audience needs, preferences, objectives, and methods. Study and understand how users consume content across Zebra products lifecycle.
o In collaboration with peers, build and execute the Service content strategy at zebra.com, including core components, alignment with the marketing, and monitoring content usage/value.
o Guides and mentors junior technical team members to assist in building the team's overall competency.
- Licenses/Certifications, special qualifications:
- Equivalencies:
Position Specific Information:
- Travel Requirements (as a % of time): Yes
- Able to telework? Yes/no - if yes, % of time and expectations while teleworking:
- Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.):
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com ( email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
As a Cloud Solution Architect Manager in CSA Global Delivery, you will lead a talented team of Cloud Solution Architects through whom you will be responsible for the realization of successful outcomes for our Unified customers in your designated territory.
You will also have the opportunity to enhance the value that we as Microsoft provides to our customers by scaling through the Microsoft Delivery Partner ecosystem based on strategic decision making and careful planning with the account team stakeholders. This opportunity will allow you to develop deep business acumen and hone your Delivery Partner management skills as well as increase your capabilities to provide successful outcomes for our customers.
We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers' technology modernization strategies and to drive AI transformation on the Microsoft Cloud. You will lead a team of CSAs that leverage the entire Microsoft technology stack and bring professional subject matter expertise to help customers achieve business value from their Microsoft investments by focusing on areas such as transformation, modernization, cloud adoption and more.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
You will model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.
You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.
You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.
You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.
You will manage your team's performance against business measures and delivery excellence expectations for your territory and customer engagements, applying a data-driven approach to your prioritisation and decision-making.
You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes.
You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalog and how to leverage the offerings
**Qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
o OR equivalent experience
- 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
- In depth knowledge of the offerings portfolio in at least one Microsoft Solution Area in the Unified space
- 5+ years people management experience such as managing consultants, technical sales teams and/or technical architects
- Demonstrable experience of working with or managing Outsourced Partners
- 6+ years experience working in a customer-facing role (e.g., internal and/or external).
- 6+ years experience leading technical projects, teams, or functions
- Proficiency in English and Mandarin is required to liaise with English-speaking and Mandarin-speaking clients.
- Cantonese or Japanese is plus
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft's most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.
Our organization is at the forefront of innovation, driving value across the entirety of the customers' digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
The **Solution Architect** is responsible for translating the client's business requirements into specific systems, applications, or process designs for very large complex technology solutions and architectures. You'll act as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. You'll provide direction for design activities, often project-based, sometimes working at customer sites.
As a **Solution Architect** you'll gather customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. You'll define and document the architecture to communicate the value proposition of the business solution along with the project approach. Collaborating with the Project Manager you'll jointly drive project/technical governance of the design, build, and deployment into use. You'll work with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints and collaborating with the Account Team and/or Bid Team to understand the business solution/problem. This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Responsibilities -
+ You will gather customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects and work with customer/partner stakeholders and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution.
+ You will use evidence-based approach to represent the customer/partner as a customer advocate and share insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services and offerings such that they can better meet customer/partner needs across a territory.
+ You will define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach.
+ You will work with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realizes and manage and resolve ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved.
+ You will generate new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes.
+ You will identify which ideas should be culled, with consideration for scale across customers and drive the re-use of intellectual property and recommends practices in both pre-sales and delivery as well as participate and contribute to internal/external communities.
+ You will lead virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
Technology Areas
+ Design and implement scalable, secure, and resilient Azure infrastructure solutions.
+ Lead architecture assessments, cloud readiness evaluations, and migration planning.
+ Collaborate with stakeholders to define technical requirements and translate them into architecture blueprints.
+ Guide the deployment of Azure services including compute, storage, networking, identity, and security.
+ Ensure compliance with governance, security, and operational best practices.
+ Support CI/CD pipeline integration, infrastructure-as-code (IaC) practices, and automation using tools like Terraform and Jenkins.
+ Conduct performance tuning, cost optimization, and disaster recovery planning.
+ Provide technical leadership during delivery engagements and mentor junior engineers.
+ Document architecture decisions, configurations, and operational procedures.
**Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain of Cloud & AI.
+ OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
+ OR equivalent experience
+ 2+ years managing multiple projects or portfolios
+ 1+ year(s) experience leading blended, multidisciplinary teams
+ Proven experience in Azure infrastructure architecture and cloud-native design.
+ Deep understanding of Azure services including Virtual Networks, Azure AD, Azure Monitor, Azure Policy, and Azure Security Center.
+ Hands-on experience with infrastructure automation tools (e.g., Terraform, ARM templates, Bicep).
+ Strong knowledge of networking, identity, and access management in cloud environments.
+ Experience with hybrid cloud and on-premises integration scenarios.
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Excellent communication and stakeholder management skills.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft's most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.
Our organization is at the forefront of innovation, driving value across the entirety of the customers' digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
The **Solution Architect** is responsible for translating the client's business requirements into specific systems, applications, or process designs for very large complex technology solutions and architectures. You'll act as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. You'll provide direction for design activities, often project-based, sometimes working at customer sites.
As a **Solution Architect** you'll gather customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. You'll define and document the architecture to communicate the value proposition of the business solution along with the project approach. Collaborating with the Project Manager you'll jointly drive project/technical governance of the design, build, and deployment into use. You'll work with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints and collaborating with the Account Team and/or Bid Team to understand the business solution/problem. This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Responsibilities -
+ You will gather customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects and work with customer/partner stakeholders and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution.
+ You will use evidence-based approach to represent the customer/partner as a customer advocate and share insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services and offerings such that they can better meet customer/partner needs across a territory.
+ You will define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach.
+ You will work with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realizes and manage and resolve ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved.
+ You will generate new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes.
+ You will identify which ideas should be culled, with consideration for scale across customers and drive the re-use of intellectual property and recommends practices in both pre-sales and delivery as well as participate and contribute to internal/external communities.
+ You will lead virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
Technology Areas
+ Design and implement scalable, secure, and resilient Azure infrastructure solutions.
+ Lead architecture assessments, cloud readiness evaluations, and migration planning.
+ Collaborate with stakeholders to define technical requirements and translate them into architecture blueprints.
+ Guide the deployment of Azure services including compute, storage, networking, identity, and security.
+ Ensure compliance with governance, security, and operational best practices.
+ Support CI/CD pipeline integration, infrastructure-as-code (IaC) practices, and automation using tools like Terraform and Jenkins.
+ Conduct performance tuning, cost optimization, and disaster recovery planning.
+ Provide technical leadership during delivery engagements and mentor junior engineers.
+ Document architecture decisions, configurations, and operational procedures.
**Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain of Cloud & AI.
+ OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
+ OR equivalent experience
+ 2+ years managing multiple projects or portfolios
+ 1+ year(s) experience leading blended, multidisciplinary teams
+ Proven experience in Azure infrastructure architecture and cloud-native design.
+ Deep understanding of Azure services including Virtual Networks, Azure AD, Azure Monitor, Azure Policy, and Azure Security Center.
+ Hands-on experience with infrastructure automation tools (e.g., Terraform, ARM templates, Bicep).
+ Strong knowledge of networking, identity, and access management in cloud environments.
+ Experience with hybrid cloud and on-premises integration scenarios.
+ Familiarity with DevOps practices and CI/CD pipelines.
+ Excellent communication and stakeholder management skills.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
We are looking for a **Cloud Solution Architect (CSA) Manager** who is passionate about the need for People & Process to enable our customers' AI transformation on the Microsoft Cloud. You will lead a team of CSAs leveraging Microsoft Cloud and professional subject matter expertise helping customers achieve business value from their Microsoft investments by focusing on areas such as governance, operations, adoption, Copilot, AI, FinOps, and more. This role is flexible in that you can work from home with up to 50% customer travel.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.
+ You will care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.
+ You will coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success and lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization and engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.
+ You will analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business and create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support,Consumption and Usage aspects of your practice.
+ You will manage your team's performance against business measures and delivery excellence expectations for your portfolio of customers and projects, applying a data-driven approach to your prioritisation and decision-making.
+ You will lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes. 
+ You will lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support and coach your team to understand the Support Catalog and how to leverage the offerings
**Qualifications**
Required Qualifications:
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Preferred Qualifications:
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ 6+ years experience working in a customer-facing role (e.g., internal and/or external).
+ 6+ years experience leading technical projects, teams, or functions
+ Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
+ 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .