1,477 Banking jobs in Malaysia
Customer Service Representative (Japanese Native) - Banking Industry
Posted 6 days ago
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Job Description
Join to apply for the Customer Service Representative (Japanese Native) - Banking Industry role at Agensi Pekerjaan JobScoper Sdn. Bhd.
1 day ago Be among the first 25 applicants
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This range is provided by Agensi Pekerjaan JobScoper Sdn. Bhd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeJob Responsibilities
- Customer Support: Respond to customer inquiries via phone, email, chat, or other communication channels in both Japanese and English.
- Issue Resolution: Investigate and resolve problems related to products, services, and billing, ensuring a high level of customer satisfaction.
- Bilingual Communication: Translate and interpret customer communications from Japanese to English and vice versa, ensuring accuracy and clarity.
- Experience in BPO, Payroll, Finance, and Customer Service preferred.
- Bachelor's degree with 2-5 years of customer service experience is welcome.
- Must be Japanese.
- Fluent in English and Japanese.
- Willing to relocate to Penang Area.
- Language allowance RM1XXX
- Housing RM6XX (EP ONLY)
- 5 working days, 9am-6pm (Monday to Sunday)
- Sick leave & Annual leave
- Provided training
- Associate
- Full-time
- Customer Service
- Human Resources Services
This job posting is active. The description has been clarified for better readability and focus on relevant information. Additional unrelated content has been removed.
#J-18808-LjbffrFSTEP - Corporate Banking
Posted 8 days ago
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Job Description
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe, and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, along with branches and offices. Our history spans over 80 years, guided by our core values: Honorable, Enterprising, United, and Committed. These values drive us to do what is right, build for the future, work as one team, and pursue long-term success.
Programme Overview
The Financial Sector Enrichment Programme (FSTEP) is a 3 + 9-month intensive graduate training programme, in collaboration with Asian Banking School (ABS), designed to equip talent with the skills and knowledge needed for a career in financial services. UOB Malaysia is committed to recruiting and developing trainees who will be coached to excel within the bank.
This position is open for immediate hiring . We seek candidates who can join promptly to contribute to our ongoing projects. Only shortlisted candidates will be contacted for the next stage.
Job Responsibilities:
- Compliance & Audit Management
- Provide advisory on regulations issued by regulators.
- Coordinate responses to regulatory consultative papers.
- Manage cross-segment regulatory projects.
- Act as the main contact point between Corporate Banking and auditors/regulators/compliance/market risk on regulatory, operational, and legal matters.
- Conduct preliminary investigations on misconduct and manage disciplinary records.
- Ensure controls are in place to meet regulatory requirements.
- Train CBK staff on regulations and policies.
- Drive compliance projects and initiatives.
- Handle data requests from CBK / Group CBK Business Management.
- Business Operational Risk Control
- Perform control testing via KRCSA exercises.
- Manage Key Operational Risk Indicators (KORI).
- Align with Group standards and localize controls as needed.
- Report incidents, analyze gaps, and implement controls to prevent recurrence.
- Conduct internal self-assessments for CBK.
- Others
- Compile and analyze data for regulatory reviews and reporting.
- Prepare presentation decks for internal forums and management reviews.
Candidate Requirements:
- Malaysian nationality.
- Bachelor's degree in any field.
- Fresh graduates or with less than 3 years of work experience.
- Fluent in English, with good communication skills; adaptable, dedicated, and independent.
- Willing to commit to the 1-year bond period of the programme.
Additional Information
UOB is an equal opportunity employer. We do not discriminate based on age, race, gender, religion, sexual orientation, disability, or other non-merit factors. Please inform us if you require accommodations during the recruitment process.
Apply now and make a difference!
#J-18808-LjbffrBanking Branch Manager
Posted 21 days ago
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Job Description
Join to apply for the Banking Branch Manager role at JAC Recruitment .
Develop and implement strategic business plans to drive branch growth and ensure alignment with organizational goals.
Build and maintain strong relationships with clients and the local community to support business development and operational efficiency.
Manage branch performance across sales, customer service, operations, and regulatory compliance to meet established targets.
Lead and motivate branch staff, fostering a collaborative environment focused on achieving shared objectives.
Ensure adherence to company policy and regulations.
Job Responsibilities- Develop and implement strategic business plans to drive branch growth and ensure alignment with organizational goals.
- Build and maintain strong relationships with clients and the local community to support business development and operational efficiency.
- Manage branch performance across sales, customer service, operations, and regulatory compliance to meet established targets.
- Lead and motivate branch staff, fostering a collaborative environment focused on achieving shared objectives.
- Ensure adherence to company policy and regulations.
- Possess Bachelor degree in any relevant field.
- Minimum 3 years of experience in people management and managing branch operation.
- Strong knowledge of banking wealth product.
COMPLIANCE MANAGER (BANKING)
Posted 21 days ago
Job Viewed
Job Description
Join us to apply for the COMPLIANCE MANAGER (BANKING) role at JAC Recruitment .
This position involves developing and updating internal compliance frameworks, policies, and procedures in line with regulatory requirements. Responsibilities include providing advisory support to stakeholders, conducting gap analyses, implementing compliance measures, performing risk assessments, customer due diligence reviews, managing sanctions screening and AML/CFT controls, preparing reports for senior management and the Parent Bank, conducting training, and promoting a culture of compliance. The role also supports audits, inspections, and other tasks assigned by Management and the Head of Compliance.
Job Requirements:- Degree in Business, Administrative, Banking, Accounting, or related fields
- Minimum 6-10 years of compliance experience in financial services or consultancy firms
- Professional Certification in Regulatory Compliance, AML/CFT is an advantage
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Legal
- Industry: Staffing and Recruiting
This job posting is active and not expired.
#J-18808-LjbffrPersonal Banking - AM
Posted 6 days ago
Job Viewed
Job Description
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We do this by taking the time to truly understand people, then providing support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation, leveraging technology and creativity to become a future-ready learning organisation. Our strategic ambition is clear and bold: to be Asia’s leading financial services partner for a sustainable future.
We invite you to help build the bank of the future—innovate in delivering financial services, work in friendly and supportive teams, build lasting value in your community, and support people's growth in assets, business, and investments. Develop your learning and enjoy a vibrant, future-ready career.
Your Opportunity Starts HereThis overview provides a broad outline of the job profile. The definitive job description should be reviewed and discussed with your manager.
Personal Banking Relationship ManagerWhy Join Us?
Imagine building long-lasting relationships with customers, helping them achieve their financial goals, and growing your career with one of Asia's leading banks. As a Personal Banking Relationship Manager at OCBC, you'll have the opportunity to make a real difference in people's lives and drive business growth.
How You SucceedSuccess begins with understanding our customers’ needs and desires. You will build strong relationships, identify opportunities, and provide tailored financial solutions to help them meet their goals. Being proactive, responsive, and customer-focused will enable you to drive sales growth, expand your network, and deliver exceptional customer experiences.
What You Do- Manage a portfolio of high-value customers, building relationships and identifying opportunities to grow their wealth
- Provide expert advice on investment, insurance, and banking products, tailoring solutions to meet individual needs
- Develop and execute sales strategies to achieve targets and expand your customer base
- Collaborate with internal stakeholders to deliver seamless customer experiences and resolve issues promptly
- Stay informed about market trends, regulatory changes, and product developments to maintain your expertise
- A degree holder with at least 3 years of experience in banking, finance, or a related field
- Strong communication and interpersonal skills, with the ability to build rapport with diverse customers
- Proven sales and relationship-building skills, with a track record of achieving targets
- Strong product knowledge, with the ability to advise on investment, insurance, and banking products
- Self-motivated, proactive, results-driven, with a focus on customer satisfaction and business growth
As Singapore's longest established bank, we have been committed to helping individuals and businesses achieve their aspirations since 1932. We understand people deeply and provide tailored support, services, and careers. Our transformation journey leverages technology and creativity to prepare us for the future. Our strategic goal is to be Asia’s leading financial partner for sustainability.
Join us to build the bank of the future—innovate, support community, and enjoy a vibrant career. Your opportunity starts here.
What We Offer- Competitive base salary
- Holistic, flexible benefits suited to every lifestyle
- Community initiatives
- Industry-leading learning and professional development opportunities
- Equal opportunity and fair employment based on ability and fit
Personal Banking - AM
Posted 8 days ago
Job Viewed
Job Description
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We do this by taking the time to truly understand people, providing support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation, leveraging technology and creativity to become a future-ready learning organisation. Our strategic ambition is clear and bold: to be Asia’s leading financial services partner for a sustainable future.
We invite you to help build the bank of the future, innovate in delivering financial services, work in friendly, supportive teams, build lasting value in your community, and support people's growth in assets, business, and investments. Enjoy a vibrant, future-ready career and expand your learning opportunities.
Your Opportunity Starts Here- To provide “one-stop” banking solutions to our customers.
- To offer financial advisory and promote a comprehensive range of financial products and services.
- To proactively manage and build long-term customer relationships.
- To conduct sales visits and provide excellent after-sales service to potential customers within the vicinity.
- To ensure adherence to relevant policies, regulatory, risk, and compliance requirements.
- Bachelor’s degree in any field from an accredited university or college.
- Interest in financial planning, investments, and sales.
- Preferably with a minimum of 1 year of sales or service experience.
- Good interpersonal and communication skills, with the ability to deliver high-quality customer service.
- Possess a valid driving license and own transport.
- Relevant certifications (PCE, CEILI, CUTE, etc.) are an added advantage.
Competitive base salary, a suite of holistic and flexible benefits to suit every lifestyle, community initiatives, and industry-leading learning and professional development opportunities. We care about your wellbeing, growth, and aspirations as much as we do about our customers’ needs.
#J-18808-LjbffrCollections Supervisor - Banking
Posted 21 days ago
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Job Description
Join to apply for the Collections Supervisor - Banking role at GXBank
Join to apply for the Collections Supervisor - Banking role at GXBank
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Get To Know Our GX Bank Team
GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.
Get To Know Our GX Bank Team
GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.
We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.
Get To Know The Role
The Collections Supervisor is responsible for running the Collections operations and call strategies for Malaysia/Singapore consumer and SME portfolios.
The Day-to-day Tasks
- Manage the active delinquent portfolio
- Monitor and control delinquency, minimise credit losses and improve resolution rates through effective digital and call strategies
- Review and improve Collections strategies and processes to ensure overall efficiency in terms of customer contacts, early warning signals and recovery techniques
- Provide regular inputs to management on delinquency trends, early warning signals from the newly booked portfolio and flow rate velocity and recovery indicators
- Run the Collections function on a day-to-day basis (system performance, worklist assignment, call centre, reporting)
- Ensure the processes and policies are documented, updated and in compliance to statutory, regulatory and bank’s requirements
- Develop comprehensive training plan and conduct trainings for new officers
- Manage and mentor the team
- Monitor the teams’ and officers’ productivities
- Review officers’ performances; conduct appraisals and coaching to continuously improve the standard of the performances
- Review customer feedbacks and develop resolution timeframe and benchmarks
- Partner with product teams and business units to coordinate Collection’s activities across the bank
- Take on additional projects and tasks assigned by reporting manager
- Have at least 5-years experience in a Collections context with at least 3-years experience in a direct supervisory position
- Well versed in the bank products and processes
- Possess strong communication, good interpersonal and people management skills
- Possess a logical and analytical mindset
- Able to think outside the box and suggest innovative ways that Collections can be run
- Experienced in managing and using Debt Manager system a plus
- Good with SQL, VBA Macro and primary Microsoft applications a plus
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Accounting/Auditing and Finance
- Industries Banking
Referrals increase your chances of interviewing at GXBank by 2x
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Banking Operations Executive
Posted 21 days ago
Job Viewed
Job Description
The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction.
The ideal candidate will possess excellent analytical and problem-solving skills, as well as the ability to work well under pressure and meet deadlines. Strong communication and collaboration skills are also essential for this role, as the Banking Operations Executive will work closely with various teams within the organization to achieve common goals.
ResponsibilitiesDaily Responsibilities:
Process and check daily deposits and withdrawals (includes Suspicious Transaction Monitoring) for Singapore and Malaysia entities
Once a suspicious transaction is approved on the Admin system, it takes immediate effect. If unsure of the approval decision, the Banking Operations Executive clarifies with the Function Manager. Conversely, the Function Manager retrospectively checks the approved transactions on a weekly basis.
Execute daily fund transfers for the business (e.g. transfer to the Broker) across all of the Group’s entities
The Banking Operations Manager provides oversight for this process and the transactions can only be approved by Senior Management members.
Review flagged customers as part of the customer onboarding screening process
The Banking Operations Manager will periodically review the Banking Operations Executives’ approvals and provide feedback.
Work with the Client Experience team to contact customers for the purposes of transaction verifications (e.g. obtaining proof of fund transfer when necessary)
Assist the Operations team in resolving transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team
Prepare monthly reports (e.g. Reconciliation Report, Operations KPI Report)
Take ownership of operational tasks and continuously find ways to improve the efficiency of such tasks
Undertake ad hoc operations projects as required
RequirementsFresh Graduates are encouraged to apply.
Prior experience in one or more of the following areas would be a bonus: banking & finance, risk or compliance, treasury, cash operations, trade settlement.
Strong communication skills and a positive attitude. Proficiency in basic English is essential for effective interaction with internal and external stakeholders through various channels (phone, email, chat).
Exceptional organizational skills, adaptability, and acute attention to detail are paramount.
Ability to grasp complex concepts swiftly and creatively solve problems on-the-fly.
A team player, adept at working collaboratively in a fast-paced environment, adjusting to changes while maintaining determination and efficiency.
Proficiency in utilizing a range of technology tools and software relevant to banking operations, demonstrating an aptitude for learning new systems quickly.
Strong commitment to continuous learning and professional growth, evident through seeking out opportunities to expand knowledge and skill sets.
Employee financial and physical well-being
Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.
Flexible work arrangements and policies
Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.
Learning and development opportunities
You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.
Team bonding budget and initiatives
Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.
#J-18808-LjbffrTest Analyst (Banking)
Posted 21 days ago
Job Viewed
Job Description
Capco Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Test Analyst (Banking) role at Capco
Capco Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join to apply for the Test Analyst (Banking) role at Capco
Company Overview
Capco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in banking and payment; capital markets; wealth & investment management; finance, risk & compliance; and technology, serving our clients from offices in leading financial centers across US, Europe and APAC. We are expanding our business rapidly across Asia (especially Malaysia). You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change. Besides, we have exciting growth plans in APAC and some very interesting new service lines opening. We are building the business, so now is a good time to join because you can join at the start, have an impact and play a role in its future success = promotion opportunities, better bonus opportunities and faster career progression.
Company Overview
Capco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in banking and payment; capital markets; wealth & investment management; finance, risk & compliance; and technology, serving our clients from offices in leading financial centers across US, Europe and APAC. We are expanding our business rapidly across Asia (especially Malaysia). You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change. Besides, we have exciting growth plans in APAC and some very interesting new service lines opening. We are building the business, so now is a good time to join because you can join at the start, have an impact and play a role in its future success = promotion opportunities, better bonus opportunities and faster career progression.
Through our collaborative and efficient approach, we help our clients successfully increase revenue, manage risk and regulatory change, reduce cost and enhance control. We specialize in banking; capital markets; wealth and investment management; finance, risk & compliance; and technology. We serve our clients from offices in leading financial centers across North America, Europe and APAC.
Role Title: Test Analyst
Role Overview
- Proven Track record as an outstanding test analyst with end-to-end testing experience. Capable to define the Test Strategy & Test Plan document, to design the test cases and prepare the testers for UAT.
- Understand application business area and application requirements, specifically in the banking environment.
- Experience in managing user acceptance testing (UAT) in both in an Agile and Waterfall delivery environment.
- Hands on experience in test planning, test execution, test management, defect tracking skill and test progress reporting including using a variety if test management tools
- Skilled Business Analyst with relevant experience in the coordination of SIT and UAT for multi phased project preferably using Agile practice.
- UAT management skills is more important than the Insurance domain knowledge.
- Minimum 2+ years of relevant experience
- Understand application business area and application requirements, specifically in wealth/cards environment. Experience in managing user acceptance testing (UAT) in both in an Agile and Waterfall delivery environment.
- Experience with JIRA, Confluence, Unix, UAT Testing, SQL queries, Mantis, Data Migration
- ISTQB Certified tester, Foundation level (CTFL) work towards qualification.
- Candidate with experience in Banking domain OR (Insurance / Financial Services industry) is highly preferred.
- Fluency in Mandarin / Cantonese is a MUST
- Seniority level Entry level
- Employment type Full-time
- Job function Quality Assurance
Referrals increase your chances of interviewing at Capco by 2x
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#J-18808-LjbffrBanking Operations Executive
Posted 21 days ago
Job Viewed
Job Description
StashAway Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Banking Operations Executive role at StashAway
StashAway Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join to apply for the Banking Operations Executive role at StashAway
About Job
The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction.
About Job
The Banking Operations Executive plays a vital role in the smooth functioning of StashAway's banking operations. This role is responsible for ensuring that all banking activities are carried out efficiently and effectively, with a focus on risk management, compliance, and customer satisfaction.
The ideal candidate will possess excellent analytical and problem-solving skills, as well as the ability to work well under pressure and meet deadlines. Strong communication and collaboration skills are also essential for this role, as the Banking Operations Executive will work closely with various teams within the organization to achieve common goals.
Responsibilities
- Daily Responsibilities:
- Process and check daily deposits and withdrawals (includes Suspicious Transaction Monitoring) for Singapore and Malaysia entities
- Once a suspicious transaction is approved on the Admin system, it takes immediate effect. If unsure of the approval decision, the Banking Operations Executive clarifies with the Function Manager. Conversely, the Function Manager retrospectively checks the approved transactions on a weekly basis.
- Execute daily fund transfers for the business (e.g. transfer to the Broker) across all of the Group’s entities
- The Banking Operations Manager provides oversight for this process and the transactions can only be approved by Senior Management members.
- Review flagged customers as part of the customer onboarding screening process
- The Banking Operations Manager will periodically review the Banking Operations Executives’ approvals and provide feedback.
- Work with the Client Experience team to contact customers for the purposes of transaction verifications (e.g. obtaining proof of fund transfer when necessary)
- Assist the Operations team in resolving transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team
- Prepare monthly reports (e.g. Reconciliation Report, Operations KPI Report)
- Take ownership of operational tasks and continuously find ways to improve the efficiency of such tasks
- Undertake ad hoc operations projects as required
- Fresh Graduates are encouraged to apply.
- Prior experience in one or more of the following areas would be a bonus: banking & finance, risk or compliance, treasury, cash operations, trade settlement.
- Strong communication skills and a positive attitude. Proficiency in basic English is essential for effective interaction with internal and external stakeholders through various channels (phone, email, chat).
- Exceptional organizational skills, adaptability, and acute attention to detail are paramount.
- Ability to grasp complex concepts swiftly and creatively solve problems on-the-fly.
- A team player, adept at working collaboratively in a fast-paced environment, adjusting to changes while maintaining determination and efficiency.
- Proficiency in utilizing a range of technology tools and software relevant to banking operations, demonstrating an aptitude for learning new systems quickly.
- Strong commitment to continuous learning and professional growth, evident through seeking out opportunities to expand knowledge and skill sets.
Employee financial and physical well-being
- Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
- Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
- Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.
- Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
- Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.
- You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.
- Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
- Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.
- Seniority level Entry level
- Employment type Full-time
- Job function Finance and Sales
Referrals increase your chances of interviewing at StashAway by 2x
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