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Information Risk Management (IRM) Lead

Kuala Lumpur, Kuala Lumpur Manulife

Posted today

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Job Description

**The Opportunity**
This position will be assisting the Chief Risk Officer in the management of Information and Technology Risk Management for Manulife Insurance Berhad in alignment with the mandates and objectives from Global/Asia Information Risk Management (IRM) and regulatory requirements, as well as ensuring the company is compliant with the standards and guidelines of BNM Risk Management in Information Technology (RMIT) policy document.
**Position Responsibilities:**
+ Participate in governance of information risk management as 2nd Line oversight function to support the implementation of internal risk framework, practices, and controls.
+ Perform the 2nd Line IRM oversight on the Technology RCSA program, issues and the associated corrective action plan, and incidents.
+ Keep apprised of current and emerging risks which could potentially affect the company's risk profile.
+ Provide guidance and support on implementation of global technology initiatives.
+ Provide advisory and guidance on local information, cybersecurity and technology operational activities and regulatory risk to business.
+ Work closely with Asia IRM to ensure IRM assessment/s is/are aligned with Manulife Global Standards.
+ Work closely with local IT Governance to ensure holistic incident management, ensuring adequate communication, response and handling in the event of information/security risk incident/s and report to the management and regulator, if required.
+ Work closely with relevant stakeholders to assess privacy incidents, Data Leak Prevention (DLP) cases etc. and escalate to the management and regulator, if required.
+ Assume the Chief Information Security Officer (CISO) role and responsible for the technology risk management function of the financial institution and ensuring the company is compliant with BNM Risk Management in Information Technology (RMIT) policy document.
+ Advise on critical technology projects and ensuring critical issues that may have an impact on the company's risk tolerance are adequately deliberated or escalated in a timely manner.
+ Provide independent views to the board and senior management on third party assessments per RMIT and deliberate the outcome to the Board.
+ Conduct 2nd line review of cloud risk assessment of initiatives/projects involving cloud adoption and consider key risks and control measures (specified in RMIT Appendix 10) for BNM review and consultation sessions.
+ Perform periodic gap analysis of existing practices in managing technology risk against RMIT requirements and highlight key implementation gaps and ensure the company maintains continuous compliance.
+ Responsible for ensuring the company's information assets and technologies are adequately protected, which includes formulating appropriate policies for the effective implementation of TRMF and CRF, enforcing compliance with these policies, frameworks, and other technology-related regulatory requirements; and advising senior management on technology risk and security matters, including developments in the financial institution's technology security risk profile in relation to its business and operations.
**Required Qualifications:**
+ Holds a bachelor's degree in Information Technology (IT) or Information Security (IS)
+ 5 years' experience in IRM / Information Security related roles within the financial industry
+ Excellent technical skills in Technology Risk Management (TRM) and Information Security Management (ISM)
+ Excellent communication skills
+ Appreciation of different cultures
+ Professional certificate holder - CISSP, CRISC, CISA, CSSLP, or CISM and/or others
+ Experience in the following will be added advantage -Information Risk Assessment, IT/IS security controls review and Business continuity and disaster recovery
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
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Senior Staff Services - Market Management Systems (MMS) Technical Manager

GE Vernova

Posted 14 days ago

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Job Description

**Job Description Summary**
The Senior Staff Services - Market Management Systems (MMS) Technical Manager enables customers to achieve their desired outcomes by providing an effortlessly predictable experience. This is achieved by ensuring effortless execution and supporting reliable time to value across most major customer implementations and life cycles.
The Technical Manager is responsible for the technical delivery of GE's MMS offering to meet our contractual commitments. This is achieved by combining technical expertise, customers' expectations, and product knowledge to estimate and lead the implementation of GE's MMS offering.
The role involves a high degree of customer contact and consultancy with product and project teams across Asia and the globe.
The position is primarily customer focused and combines inter-personal, technical, and product skills. Candidates must be agile and able to carry out a wide range of responsibilities.
**Job Description**
**What impact you'll make:**
The Senior Staff Service - Market Systems Software (MMS) Technical Manager is the critical link between technical execution and customer satisfaction, ensuring that the deployment of GEV's MMS software aligns with GEV's contractual commitments to its customers. This role ensures efficient execution and supports timely value delivery across major customer implementations and life cycles.
Leveraging your deep technical expertise and product knowledge, you will play a key role in estimating and leading the implementation of GEV's MMS software, ensuring that customer needs are met with precision, accuracy and reliability.
In this capacity, you will work closely with the Project Manager (PM) and engage in a high degree of customer interaction and consultancy with product and project teams across Asia and globally.
This position is primarily customer-focused and requires a combination of inter-personal, technical, and product skills. Candidates must be agile and capable of handling a wide range of responsibilities, adapting to diverse challenges as they arise.
**What you'll do:**
This role is a combination of leadership, technical expertise, and collaborative skills to drive successful implementation to foster positive customer relationships. The key responsibilities for this position are (but not limited to):
+ Technical Implementation Leadership: The role involves leading the development and execution of technical plans to achieve customer outcomes, specifically for named accounts. This requires a strategic approach to implementation activities, leveraging product and technical expertise to ensure successful deployment.
+ Effective Communication and Coordination: Coordinating implementation activities and maintaining effective communication with both internal teams and external clients is crucial. This helps in aligning efforts across various functions and ensuring clarity in project execution.
+ Customer Engagement: Managing customer interactions to establish credibility and trust is essential. This includes providing clear guidance, maintaining open communication, and connecting customers to appropriate resources, positioning oneself as a reliable business advisor.
+ Cross-Functional Collaboration: Successful delivery of implementations requires collaboration across different functions to meet schedule, cost, and quality commitments. Engaging with sales for presales and tender product engineering works highlights the need for cross-functional teamwork.
+ Continuous Improvement: Leading efforts to develop tools and processes that enhance implementation deliverables underscores the importance of continuous improvement and innovation.
+ Agile and DevOps Practices: An agile mindset and understanding of DevOps concepts are important for working with Scrum Teams and applying automated processes to daily deliverables, ensuring efficient and reliable software deployment.
+ Project Technical Management and Risk Mitigation: Communicating effectively with project stakeholders on technical items like status, risks, and scope is vital. In collaboration with the Solution Design team, validating project scope and managing change requests or risks with mitigation plans are key responsibilities.
**What you'll bring (Basic Qualifications)**
+ Master's degree in Information Technology, Computer Science, Physics, Electrical Engineering, or related Engineering Discipline from an accredited university or college
+ Proven experience in a senior technical consultancy role within the electrical utility industry especially with Operational Technologies such as any of MMS, EMS, DMS, OMS solutions.
+ Experience with energy & ancillary services markets such as Day Ahead (DA) & Real time (RT) is a plus. High level understanding of market systems solution from an OT standpoint is desirable.
+ Minimum of 15 years related work experience managing complex projects, integration of 3-4 systems, leading engineering teams implementing a suite of products and engaging directly with customers.
**What will make you stand out**
+ Technical Leadership: The role demands a deep understanding of GEV's MMS software to lead and estimate implementations effectively. This involves ensuring that customer specifications are met with precision accuracy and reliability.
+ Collaboration and Coordination: Working closely with Project Managers and engaging with both product and project teams across Asia and globally is essential. This collaboration ensures alignment and smooth execution of projects.
+ Customer Interaction: Being customer-focused, the role requires a high degree of interaction and consultancy, necessitating strong interpersonal skills to manage relationships and expectations effectively.
+ Adaptability: The ability to handle diverse challenges and responsibilities is crucial, as the role involves navigating various technical and customer-related scenarios.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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