88 Automotive Service jobs in Malaysia

This job is all about creating great customer experiences at AutoDetailer Studio! You might like this job because you get to help people directly, solve their problems, and work with a friendly team. Salary ranges from RM2,800 to RM3,200.

RM 2800 - RM 3200

Passionate about creating exceptional customer experiences? Join our team and make every interaction meaningful at AutoDetailer Studio!

Salary Range: RM2,800 to RM3,200

Job Scope:

• Ensuring a great customer experience
• Tending to online and offline enquiries
• Assisting customers, providing them information and resolving inquiries or issues.
• Liaising and communicating with different departments according to the needs of the job
• Performing administrative tasks related to the projects

Job Requirements:

This job shall require the individual to have:

• Enjoy working in a customer facing role (online and in person)
• Good command of spoken and written English and Bahasa Malaysia.
• Good communication and interpersonal skills.
• Self-sufficient, resourceful and detailed in execution
• Willing to work 5.5 days a week including public holidays

Confirmed employees shall be entitled to

• EPF/SOCSO/EIS contributions by employer
• Group Medical Insurance
• Medical claims up to RM300 a year
• Dental claims up to RM200 a year
• 12 days annual leaves

Customer Service

Customer Inquiries

Customer Relationship Building

Greeting Customers

Customer Relationship Management

Group medical insurance with medical card. Given upon confirmation of employment.

Personal accident insurance. Given upon confirmation of employment.

Given upon confirmation of employment.

Statutory payments are made according to it's respective rates

RM300 per annum. Given upon confirmation of employment.

RM200 per annum. Given upon confirmation of employment.

AutoDetailer Sdn Bhd (AutoDetailer Studio) is a leading automotive detailing company in Malaysia. We specialize in restoring and perfecting the finish of anything from daily drives to luxury and classic vehicles. We have a team of highly skilled and experienced specialists who use the latest tools and techniques to ensure that our customers' vehicles look and feel their best.From Management to Operations, Sales and.

Are you a customer-focused leader with a passion for delivering exceptional service? Join us as an After-Sales Service Manager , where you will lead our service team to ensure customer satisfaction, streamline after-sales operations, and drive continuous improvement. This is an exciting opportunity to play a key role in enhancing the customer experience while advancing your career in a dynamic and supportive environment.

Key Responsibilities:

Oversee after-sales operations and ensure excellent service delivery.

Build strong customer relationships and address concerns effectively.

Lead and develop the service team to meet performance targets.

Monitor performance metrics and drive process improvements.

What We’re Looking For:

3+ years in after-sales or service management (automotive preferred).

Strong leadership, communication, and problem-solving skills.

Experience with service management systems and customer engagement.

Analytical mindset with a focus on continuous improvement.

Preferred Qualifications:

Experience in automotive after-sales operations.

Knowledge of warranty claims and service protocols.

As a trusted and established name in the automotive industry, we pride ourselves on delivering quality service and customer satisfaction. We believe in developing our people and fostering a strong team culture. Be part of a company that values professionalism, accountability, and continuous improvement.

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Aftersales Service Manager? Do you have experience in a role which requires relationship management experience? How would you rate your English language skills? Do you have experience working for a large corporate?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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This job is a Service Manager in the automotive field. You might like this job because it lets you improve customer service while leading a team, managing operations, and participating in community events. Your role drives both business success and customer satisfaction!

• Responsible for the delivery of excellent customer service through personal contact with customers
• Maximizes productivity by assisting all manager in the development of team members (thru actual process flow)
• Participates in community activities to enhance public awareness and the image of the company
• Follow and maintain company, customer and personal security procedures
• An Service Manager should expect his/her time to be devoted in the following four basic areas:
• Transaction processing – 30% of the time
• Operations – 40% of the time
• People management – 20% of the time
• Marketing – 10% of the time
• Participate in database management, such as collecting the correct customer data, verifying its accuracy, and implementing database-driven marketing
• Follow-up and monitoring of the branch activities, staff performance, working atmosphere and quality of services provided
• Creating and implementing new services and product ideas that follow the projects philosophy
• Creating systems and protocols for the different aspects of the daily work of the branch including documentation
• Maintaining continues communication and reporting to the Manager of SOD Branch
• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management of SAP system.
• Oversee overall SAP daily report of WIPs, Insurance Orders and warranty submissions.
• Regular meetings with Operations Manager in presenting the SAP reports
• SAP - DBM - Parts Packages, maintenance packages and labor packages. Implementation of service maintenance modules
• Other duties as specified by Operations Manager "as needed" basis.

• Technical Skills:
  Strong knowledge of automotive repair, diagnostics, and workshop operations. Familiar with service management systems.
  
• Leadership:
  Proven team management, decision-making, and problem-solving abilities. Able to lead technicians and service advisors effectively.
  
• Communication:
  Good communication skills in English & Bahasa Malaysia. Capable of handling customers and resolving complaints professionally.
  
• Organization:
  Strong planning, multitasking, and reporting skills. Experienced in warranty processes, insurance claims, and service campaign management.

Automotive Services

Automotive Technologies

Entitled to purchase a new car under the staff's name, with the option to upgrade every 4 years

Medical benefits cover the employee, non-working spouse, children, and parents.

Valid for one property under the staffs name only

Eligible for a new motorcycle purchase under the staff's name, with the option to upgrade every 4 years

We provide a variety of learning resources, to ensure you stay ahead in your field.

We value and appreciate our employees through recognition and reward program, celebrating achievements and contributions to inspire continuous growth!

Are you passionate about cars and providing exceptional customer service? We are looking for a dynamic Service Advisor to join our team! As a Service Advisor, you'll be the bridge between our customers and our skilled technicians, ensuring their vehicles receive top-notch care and our customers leave satisfied.

Responsibilities:

• Customer Relationship: Be the friendly face our customers rely on, handling inquiries, scheduling appointments, and ensuring every customer feels valued.
• Customer Care: Listen to customer concerns, inspect vehicles with a keen eye, and recommend necessary repairs in a clear and understandable way.
• Communication: Keep customers informed with regular updates on their vehicle's status throughout the service process, managing expectations with professionalism.
• Customer Satisfaction: Deliver exceptional customer service at every touchpoint, going the extra mile to build lasting relationships based on trust and loyalty.
• Problem Solving: Use your automotive expertise to identify vehicle issues during inspections and recommend appropriate solutions to keep our customers safely on the road.
• Quality Assurance: Ensure all work meets our high standards, reviewing completed work with customers to ensure their satisfaction.

Qualifications:

• Passion for Cars: A genuine love for automobiles and the desire to provide outstanding service.
• Excellent Communicator: Strong verbal and written communication skills in English and Bahasa Malaysia; Mandarin proficiency is a plus.
• Automotive Knowledge:
  • Applicants without Automotive background but are passionate about cars are encouraged to apply.
  • Minimum 1 year of Automotive Industry experience as a Service Advisor, with a Bachelor's degree or equivalent certification in Automotive Engineering would be an added advantage.
• Customer Service Savvy: Demonstrated ability to provide professional and excellent customer service, with a focus on building relationships.
• Flexible and Reliable: Willing to work in Glenmarie, Shah Alam, and available 6 days a week (Monday to Saturday).

Why Join Us:

Join us because we're not just any workshop; we're specialists in luxury car brands like Porsche, Mercedes, BMW, Audi, Bentley & etc. You'll get to work with top-of-the-line vehicles, honing your skills and expertise in this niche market. Additionally we also provide;

• Rewarding Benefits: Enjoy provided meals daily (lunch & tea break) and a competitive incentive package for confirmed staff.
• Professional Development: Take advantage of our external and internal training opportunities to grow in your role.
• Team Bonding: Engage in fun team-building activities and company trips to foster a positive work environment.
• Celebrate Together: Join us in festival celebrations including Chinese New Year, Hari Raya, Deepavali, and Christmas parties.

Application Instructions:

Ready to embark on an exciting journey with us? Please submit your application along with your latest resume. Be part of a team where your passion for cars meets exceptional customer service! Only shortlisted candidates will be notified.

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Adviser? Do you have customer service experience? Do you have experience in a role which requires relationship management experience?

Established in 1984, NSS Group has emerged as Malaysia's premier independent workshop in Selangor. Dedicated to excellence and fueled by a passion for cars, NSS Group provides comprehensive servicing and repairs, specializing in German and Continental brands like Porsche, BMW, and Mercedes-Benz. Committed to innovation, NSS Group aims to be a one-stop center for all automotive needs, reshaping industry standards.

Established in 1984, NSS Group has emerged as Malaysia's premier independent workshop in Selangor. Dedicated to excellence and fueled by a passion for cars, NSS Group provides comprehensive servicing and repairs, specializing in German and Continental brands like Porsche, BMW, and Mercedes-Benz. Committed to innovation, NSS Group aims to be a one-stop center for all automotive needs, reshaping industry standards.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Customer Service Adviser

1. Observe and evaluate workers and work procedures to ensure quality standards and service.
2. Issue daily tasks to workshop staff and ensure that tasks are completed in a timely and professional manner.
3. Assist in overseeing the fiscal discipline of the department.
4. Ensure that all staff have a clear understanding of what is required in job profiles and related responsibilities.
5. Monitor and analyze workshop tools and equipment requirements.
6. Ensure that any tools and equipment used are always in good working order.
7. Ensure accurate completion of the Machine Repair Record.
8. Check that all workshop equipment has been serviced and repaired.

Apply Here

Company Description

Averich Engineering (M) Sdn Bhd is a subsidiaries office for Assurich Industries Pte Ltd Singapore. We are leading expertise in ERW, Material Handling and Robotic Automation division. Together to meet industries needs.

Role Description

This is a full-time on-site role for a Service Technician at Averich Engineering Sdn Bhd, located in Johore, Malaysia. The Service Technician will be responsible for performing maintenance and repair tasks, troubleshooting technical issues, providing field service support, and delivering excellent customer service. The technician will be expected to diagnose and resolve equipment malfunctions and maintain records of services performed.

Qualifications

• Proficiency in Troubleshooting, Repair and Maintenance
• Experience in providing Field Service support
• Excellent Customer Service skills
• Ability to work independently and as part of a team
• Good communication skills
• Relevant certifications or technical training and experience is a plus
• Willing to learn

About the role

As a Service Technician at GREE AIR CONDITIONER (M) SDN. BHD.', you will play a crucial role in providing expert technical support and maintenance services for our range of air conditioning products. Based in KL Eco City, Kuala Lumpur, this full-time position will see you responsible for ensuring our customers receive efficient and reliable after-sales service.

What you'll be doing

Perform onsite inspection and troubleshooting for customer

Involved with installation, repair, testing & commissioning and service maintenance routine for residential and commercial products including chiller (air cooled, water cooled, etc)

Provide explanation and service report to customer regarding the complaints

To install demo units for training activities, exhibition or display purposes

Demonstrate repair method (hands-on practice) during training activities

To keep and maintain all repair tools and equipment in safe and well condition

Involved in inventory stock count

What we're looking for

Candidate from certified TVET institution or have experience in Air Conditioner industries

Willing to learn and able to deliver assigned duties in timely manner

Able to attend emergency complaint for critical site (Hospital, Data Center, etc)

Capable to conduct minor and major repair such compressor replacement for all air conditioner product range

Having experience in VRF and Chiller products are advantages

Valid driving license (B2, GDL)

What we offer

At GREE AIR CONDITIONER (M) SDN. BHD.', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, you will enjoy a range of benefits including:

Comprehensive medical and dental coverage

Generous annual leave and sick pay entitlements

Ongoing training and development opportunities

Discounts on our range of air conditioning products

A collaborative and supportive team culture

About us

GREE AIR CONDITIONER (M) SDN. BHD.' is a leading provider of innovative and energy-efficient air conditioning solutions. With over 20 years of experience in the industry, we take pride in delivering exceptional customer service and maintaining the highest standards of quality and safety. Join us as we continue to expand our footprint across Malaysia and contribute to the comfort and well-being of our customers.

Apply now to become our next Service Technician!

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a service technician? Do you have technical support experience? Do you have customer service experience? Do you have a valid Malaysian driver's licence? Are you willing to travel for this role when required?

Requirements

• Candidate must possess at least a Professional Certificate, Diploma, Advanced / Higher / Graduate Diploma or Certificate in Electrical / Mechanical or equivalent
• Fluent in Bahasa Malaysia and English
• No work experience required. Training is provided by the company.
• Good Attitude.
• Willing to work outstation occasionally.
• Ability to learn. Passionate to learn new knowledge.
• Ability to work independently with minimum supervision.
• Preferable entry-level technical skills.
• On-site servicing and troubleshooting.
• Excellent in Microsoft Excel and Power Point
• Have own transport.
• Able to outstation

Responsibility

• To perform statical and technical analysis on production failure and improve production capability
• You must be able to think creatively and ask the right questions
• To understand mechanical concepts and processes easily, as well as use equipment and tools will help you in your profession
• Be part of a team in developing systems, fixing problems or creating solutions.
• Listening to workers, teammates and management is crucial to an engineer's job
• Able to communicate your plans, thoughts, and rationale in your job
• Ability to manage time, supplies, personnel and funds

Benefits

• Yearly bonus base on performance
• KWSP / SOCSO
• Insurance

Additional Benefits

• Overtime Pay
• Outstation Meal Allowance