92 Automation Solutions jobs in Malaysia

Lingkaran Syed Putra Mid Valley City, Malaysia | Posted on 07/10/2025

• Country Malaysia

Job Description

Role Overview: Solutions Architect – GenAI

Location: Malaysia

The Solutions Architect leads the end-to-end design, presentation, demonstration and rollout of Generative AI agents on AWS Cloud, focusing on high-scale, production-ready solutions. This role combines deep technical expertise in AI frameworks, cloud architecture, and application development to deliver scalable GenAI solutions. The architect will work with cross-functional teams to design and implement robust AI systems while mentoring development teams and presenting complex technical concepts to stakeholders.

Key Responsibilities

Agent Development & Deployment

• Design and execute end-to-end deployment strategies for Generative AI agents on AWS Cloud infrastructure
• Architect high-scale, production-ready AI solutions capable of handling enterprise-level workloads
• Implement and optimize various AI frameworks ( LangChain , CrewAI , AutoGen , Llamaindex ) for specific use cases
• Develop sophisticated prompt engineering techniques and fine-tuning strategies for optimal AI performance
• Design and implement scalable, fault-tolerant architectures for AI applications handling millions of requests
• Build full-stack applications using modern development practices and cloud-native technologies
• Create robust microservices architectures with proper load balancing, auto-scaling, and disaster recovery
• Implement event-driven architectures and serverless patterns for optimal performance and cost efficiency

Technical Leadership & Implementation

• Develop comprehensive REST APIs for AI agent interactions with proper authentication, rate limiting, and monitoring
• Design and optimize database architectures for AI workloads, including vector databases and traditional RDBMS
• Implement Infrastructure as Code using Terraform for consistent and repeatable deployments
• Create automated CI/CD pipelines for seamless AI model deployment and updates
• Present complex technical concepts and AI solutions to executive stakeholders and technical teams
• Lead technical workshops and training sessions on GenAI best practices and implementation strategies
• Mentor development teams on AI integration, cloud architecture, and modern development practices
• Collaborate with cross-functional teams to align technical solutions with business objectives

Requirements

Qualifications

• 8+ years of experience in cloud architecture and application development with focus on scalable systems
• 1+ years of hands-on experience with Generative AI, LLMs, and AI agent frameworks
• Expert-level proficiency in both Python and Node.js with demonstrated production experience
• Strong understanding of REST API design, implementation, and best practices
• Comprehensive knowledge of database concepts including SQL, NoSQL, and vector databases
• Beginner to intermediate proficiency in Terraform for infrastructure automation
• Excellent communication skills with proven ability to present to technical and non-technical audiences
• Experience mentoring development teams and providing technical guidance

Technical Expertise

• AI Frameworks: Hands-on experience with LangChain , CrewAI , AutoGen , Llamaindex , and similar frameworks
• Prompt Engineering: Advanced understanding of prompt techniques, few-shot learning, and chain-of-thought reasoning
• AWS Services: Deep knowledge of AWS services including SageMaker, Bedrock, Lambda, ECS, RDS, and CloudFormation
• High-Scale Architecture: Experience designing systems that handle high throughput and concurrent users
• Database Systems: Proficiency with PostgreSQL, MongoDB, Redis, and vector databases
• Development Tools: Experience with Docker, Kubernetes, Git, and modern development frameworks

Preferred Skills

• Domain Knowledge: Experience in Telco and Banking industries is highly valued
• AWS Certifications: Solutions Architect Professional or Machine Learning Specialty certification
• Advanced Terraform: Experience with complex infrastructure automation and multi-environment deployments
• Security: Understanding of enterprise security patterns and compliance requirements
• Performance Optimization: Experience with system performance tuning and cost optimization
• Programming & Development
• Python: Advanced proficiency with AI/ML libraries (transformers, langchain , fastapi , pandas)
• API Development: RESTful services, GraphQL , webhook implementations, and API gateway patterns
• Database Management: Query optimization, indexing strategies, and database performance tuning
• AWS Cloud: Comprehensive understanding of AWS services and best practices
• Terraform: Infrastructure as Code implementation and management
• Containerization: Docker and Kubernetes for scalable deployments
• Monitoring: CloudWatch, Prometheus, and custom monitoring solutions
• GenAI Frameworks: Production implementation of various AI agent frameworks
• Performance Optimization: Techniques to optimize the performance of prompt and LLMs
• Vector Operations: Embedding generation, similarity search, and vector database optimization
• Prompt Engineering: Advanced techniques for optimizing AI responses and behavior
• Presentation Skills: Ability to create compelling technical presentations for various audiences
• Team Mentoring: Experience guiding junior developers and technical teams
• Problem Solving: Strong analytical thinking and troubleshooting capabilities
• Communication: Clear technical writing and documentation skills
• Project Management: Ability to manage complex technical projects and deliverables
  

What We Offer

• An opportunity to be part of an agile, highly proficient and experienced AI/ML team
  
• An opportunity to work on challenging data science and machine learning problems with customers and seeing your work deployed in action
  
• A fast-paced software development environment that uses the latest open-source tools across the development stack
  

We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth. You'll have the opportunity to work with a team of industry experts on exciting projects that transform businesses and create significant value. Join us to revolutionize the way companies leverage technology for digital transformation.

OnebyZero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

This job is a Solutions Architect focused on pre-sales, where you'll create innovative cloud and AI solutions for clients. You might like this job because you’ll collaborate with tech teams, present demos, and influence big decisions!

We are looking for a Solution Architect (Pre-Sales) to drive technical discussions, craft cloud-based and AI-powered solutions, and support our sales team in delivering the best IT strategies to clients. You will work closely with clients, sales teams, and technical teams to design, propose, and present cutting-edge cloud, AI, and digital transformation solutions .

Key Responsibilities

• Pre-Sales & Technical Consultation: Engage with clients and prospects to understand their needs, develop solutions, and present technical demos and PoCs. Act as the technical bridge to ensure solutions meet both business and technical requirements.
• Proposal & Documentation Support: Collaborate with sales and product teams to prepare solution proposals, RFP/RFI responses, and technical documentation. Assist in creating whitepapers, case studies, and blog content.
• Stakeholder & Client Engagement: Engage with executives and decision-makers to position solutions, conduct workshops, and stay updated on industry trends to refine offerings.

Job Requirements

• 5+ years of experience in Solution Architecture, Pre-Sales, Cloud Consulting, or related roles. Fresh graduates with strong technical foundations and passion for cloud and AI are encouraged to apply.
• Strong knowledge of cloud platforms (AWS, Tencent Cloud, Azure, Google Cloud), AI solutions, and software architectures.
• Experience designing cloud infrastructure, DevOps, microservices, APIs, AI/ML, security, and networking.
• Proven ability to deliver technical presentations, PoCs, and demos.
• Understanding of IT security, compliance, and scalability best practices.
• Excellent communication skills to translate complex concepts into business value.
• Experience with RFPs, RFIs, and proposal writing is a plus.
• Relevant certifications (AWS Solutions Architect, Google Cloud Architect, Azure Solutions Architect) are a bonus.

What We Offer

• Competitive salary and performance-based commissions.
• Career growth in a fast-growing cloud and AI solutions company.
• Flexible work arrangements and a tech-driven culture.
• Work on cutting-edge AI and cloud projects with top-tier clients.
• Opportunity to lead technical engagements and shape the future of AI-powered solutions.

Skills

AWS CloudFormation, among others.

Company Benefits

• Good Food: Snacks and good food as dinner.
• Instagramable Office Interior: Meet production teams and enjoy a cool office environment.
• Coffee/Tea Culture: Coffee brewing, food tasting, and client F&B research.
• Nice Team: Passionate colleagues who help each other, with rewards for effort.
• Work Experience: Opportunities to learn new tech and skills.

WEBBY GROUP is a fast-growing IT company based in Kuala Lumpur, Malaysia, focusing on web development, software, mobile apps, and UI/UX design, leveraging the latest technologies.

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G'day!

We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting, we’ve got your back.

Why is ServiceRocket the place for you

- A 20+ year tech services expert of many solutions and partnerships with industry giants.

- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.

- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.

- We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.

Visit our website to learn more and become a part of our Rocketeer Nation.

We are looking for a Solution Architect to join us as a key member of our organization. You will be focused on driving customer acquisition and satisfaction. You ideally have experience in providing exceptional pre-sales support, conducting engaging product demonstrations, and partnering with the sales team to develop winning strategies.

What you’ll be doing

- Build strong customer relationships through onsite and remote interactions, providing technical expertise during pre-sales.

- Conduct product demonstrations, address inquiries, and articulate ServiceRocket's value proposition.

- Partner with the sales team to develop and execute sales strategies.

- Identify opportunities for ServiceRocket solutions, contribute to sales plans, and participate in proposal creation.

- Lead proof-of-concept (POC) or proof-of-value (POV) initiatives, design workshops, and offer technical guidance for RFPs.

- Maintain a deep understanding of ServiceRocket's and partner technologies.

- Contribute to the development of pre-built templates, webinars, and demonstrations.

- Participate in roadmap creation and prototyping app innovations.

- Work cross-functionally with product development, sales, and marketing teams to address customer feedback and drive improvements.

- Stay updated on industry trends and leverage this knowledge to develop opportunity strategies.

- Represent customer needs and feedback to internal teams, contributing to account and sales planning.

- Develop and maintain clear and accurate documentation.

- Share expertise through internal and external channels (webinars, workshops, blogs).

- Solve complex technical customer issues and propose innovative solutions.

- Mentor team members and foster a culture of continuous learning.

What you’ll bring to the table

- 3+ years of successful customer-facing solutions architecture experience with Atlassian products implementations, cloud migrations, digital transformation, and others.

- Experience with technical pre-sales or solution consulting in the field of information technology.

- Excellent technical and non-technical communication, presentation, workshop and storytelling skills.

- Quickstart, good time management, ability to meet deadlines, and improvise.

- Commercially astute, customer-focused, innovator mindset, independent starter.

- Ability to establish rapport with customers.

- Analytical, quick learner, able to think critically.

- Ability to explain complex concepts clearly (whiteboarding), adaptable, detailed, results-oriented.

- Hands-on admin level experience with JIRA, Confluence, BitBucket, Cloud, Crowd, Guard, Plans. Atlassian Certification is preferred.

- Understanding of Web application and SaaS architectures.

- Familiarity with SSO, SAML, and Active Directory or Identity Platforms (Okta, SecureAuth).

- Experience mentoring other consultants.

Nice to have

- Experience coding in Java, Python, Groovy, or Shell Scripting for personal or professional projects.

- Experience writing SQL queries for advanced functions.

- Familiarity with HTTP, TCP/IP, SMTP, SSL, API, REST API.

- Understanding of cloud architecture and SaaS services (AWS, Microsoft Azure).

- Knowledge of DevOps processes, tools, and their intersection with the Atlassian ecosystem.

- Experience with operating systems functions and command line management.

- Working knowledge of Agile practices.

Your leaders

Rob is our founder and CEO. He leads our company with kindness, empathy, and critical thinking. With him and the rest of our Services team, you will be delivering value through high-impact projects to world-class partners while growing your skills to the next level!

Perks

- Share the fruit program : when we grow the tree, we share the fruit–when the company grows, we share the profit.

-Stock options : you have the opportunity to participate in the ownership of the company.

-Health insurance: we support you and your family–your well-being matters.

-Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.

-Career pathways program : you can grow horizontally, vertically, or any way you want.

-Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.

-Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.

Our Selection Process

Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.

You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.

Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!

Additional Information

ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*Only shortlisted candidates will be notified*

Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.

RECRUITING FRAUD ALERT:Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email

#J-18808-Ljbffr

We are seeking a highly skilled and experienced "Cloud Solutions Architect" with deep expertise in AWS/GCP Cloud to design, implement, and manage innovative cloud solutions for our enterprise clients. This role will be pivotal in driving the architecture and execution of cloud migration, modernization, and digital transformation initiatives.
As an Architect in our cloud solutions team, you will work closely with customers, internal teams, and key stakeholders to craft tailored cloud strategies, ensuring security, scalability, and cost-efficiency. You will leverage your technical acumen to guide clients on best practices, cloud adoption frameworks, and the overall AWS/GCP ecosystem.

#J-18808-Ljbffr

Lingkaran Syed Putra Mid Valley City, Malaysia | Posted on 07/10/2025 Country Malaysia Job Description

Role Overview: Solutions Architect – GenAI Location: Malaysia

The Solutions Architect leads the end-to-end design, presentation, demonstration and rollout of Generative AI agents on AWS Cloud, focusing on high-scale, production-ready solutions. This role combines deep technical expertise in AI frameworks, cloud architecture, and application development to deliver scalable GenAI solutions. The architect will work with cross-functional teams to design and implement robust AI systems while mentoring development teams and presenting complex technical concepts to stakeholders. Key Responsibilities Agent Development & Deployment Design and execute end-to-end deployment strategies for Generative AI agents on AWS Cloud infrastructure Architect high-scale, production-ready AI solutions capable of handling enterprise-level workloads Implement and optimize various AI frameworks ( LangChain , CrewAI , AutoGen , Llamaindex ) for specific use cases Develop sophisticated prompt engineering techniques and fine-tuning strategies for optimal AI performance Design and implement scalable, fault-tolerant architectures for AI applications handling millions of requests Build full-stack applications using modern development practices and cloud-native technologies Create robust microservices architectures with proper load balancing, auto-scaling, and disaster recovery Implement event-driven architectures and serverless patterns for optimal performance and cost efficiency Technical Leadership & Implementation

Develop comprehensive REST APIs for AI agent interactions with proper authentication, rate limiting, and monitoring Design and optimize database architectures for AI workloads, including vector databases and traditional RDBMS Implement Infrastructure as Code using Terraform for consistent and repeatable deployments Create automated CI/CD pipelines for seamless AI model deployment and updates Present complex technical concepts and AI solutions to executive stakeholders and technical teams Lead technical workshops and training sessions on GenAI best practices and implementation strategies Mentor development teams on AI integration, cloud architecture, and modern development practices Collaborate with cross-functional teams to align technical solutions with business objectives Requirements

Qualifications 8+ years of experience in cloud architecture and application development with focus on scalable systems 1+ years of hands-on experience with Generative AI, LLMs, and AI agent frameworks Expert-level proficiency in both Python and Node.js with demonstrated production experience Strong understanding of REST API design, implementation, and best practices Comprehensive knowledge of database concepts including SQL, NoSQL, and vector databases Beginner to intermediate proficiency in Terraform for infrastructure automation Excellent communication skills with proven ability to present to technical and non-technical audiences Experience mentoring development teams and providing technical guidance Technical Expertise AI Frameworks: Hands-on experience with LangChain , CrewAI , AutoGen , Llamaindex , and similar frameworks Prompt Engineering: Advanced understanding of prompt techniques, few-shot learning, and chain-of-thought reasoning AWS Services: Deep knowledge of AWS services including SageMaker, Bedrock, Lambda, ECS, RDS, and CloudFormation High-Scale Architecture: Experience designing systems that handle high throughput and concurrent users Database Systems: Proficiency with PostgreSQL, MongoDB, Redis, and vector databases Development Tools: Experience with Docker, Kubernetes, Git, and modern development frameworks Preferred Skills Domain Knowledge: Experience in Telco and Banking industries is highly valued AWS Certifications: Solutions Architect Professional or Machine Learning Specialty certification Advanced Terraform: Experience with complex infrastructure automation and multi-environment deployments Security: Understanding of enterprise security patterns and compliance requirements Performance Optimization: Experience with system performance tuning and cost optimization Programming & Development Python: Advanced proficiency with AI/ML libraries (transformers, langchain , fastapi , pandas) API Development: RESTful services, GraphQL , webhook implementations, and API gateway patterns Database Management: Query optimization, indexing strategies, and database performance tuning AWS Cloud: Comprehensive understanding of AWS services and best practices Terraform: Infrastructure as Code implementation and management Containerization: Docker and Kubernetes for scalable deployments Monitoring: CloudWatch, Prometheus, and custom monitoring solutions GenAI Frameworks: Production implementation of various AI agent frameworks Performance Optimization: Techniques to optimize the performance of prompt and LLMs Vector Operations: Embedding generation, similarity search, and vector database optimization Prompt Engineering: Advanced techniques for optimizing AI responses and behavior Presentation Skills: Ability to create compelling technical presentations for various audiences Team Mentoring: Experience guiding junior developers and technical teams Problem Solving: Strong analytical thinking and troubleshooting capabilities Communication: Clear technical writing and documentation skills Project Management: Ability to manage complex technical projects and deliverables

What We Offer An opportunity to be part of an agile, highly proficient and experienced AI/ML team

An opportunity to work on challenging data science and machine learning problems with customers and seeing your work deployed in action

A fast-paced software development environment that uses the latest open-source tools across the development stack

We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth. You'll have the opportunity to work with a team of industry experts on exciting projects that transform businesses and create significant value. Join us to revolutionize the way companies leverage technology for digital transformation.

OnebyZero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

This job is a Solutions Architect focused on pre-sales, where you'll create innovative cloud and AI solutions for clients. You might like this job because you’ll collaborate with tech teams, present demos, and influence big decisions! We are looking for a

Solution Architect (Pre-Sales)

to drive technical discussions, craft cloud-based and AI-powered solutions, and support our sales team in delivering the best IT strategies to clients. You will work closely with clients, sales teams, and technical teams to design, propose, and present

cutting-edge cloud, AI, and digital transformation solutions . Key Responsibilities

Pre-Sales & Technical Consultation:

Engage with

clients and prospects

to understand their needs, develop solutions, and present technical demos and PoCs. Act as the technical bridge to ensure solutions meet both business and technical requirements. Proposal & Documentation Support:

Collaborate with sales and product teams to prepare solution proposals, RFP/RFI responses, and technical documentation. Assist in creating whitepapers, case studies, and blog content. Stakeholder & Client Engagement:

Engage with executives and decision-makers to position solutions, conduct workshops, and stay updated on industry trends to refine offerings. Job Requirements

5+ years of experience in Solution Architecture, Pre-Sales, Cloud Consulting, or related roles. Fresh graduates with strong technical foundations and passion for cloud and AI are encouraged to apply. Strong knowledge of cloud platforms (AWS, Tencent Cloud, Azure, Google Cloud), AI solutions, and software architectures. Experience designing cloud infrastructure, DevOps, microservices, APIs, AI/ML, security, and networking. Proven ability to deliver technical presentations, PoCs, and demos. Understanding of IT security, compliance, and scalability best practices. Excellent communication skills to translate complex concepts into business value. Experience with RFPs, RFIs, and proposal writing is a plus. Relevant certifications (AWS Solutions Architect, Google Cloud Architect, Azure Solutions Architect) are a bonus. What We Offer

Competitive salary and performance-based commissions. Career growth in a fast-growing cloud and AI solutions company. Flexible work arrangements and a tech-driven culture. Work on cutting-edge AI and cloud projects with top-tier clients. Opportunity to lead technical engagements and shape the future of AI-powered solutions. Skills

AWS CloudFormation, among others. Company Benefits

Good Food: Snacks and good food as dinner. Instagramable Office Interior: Meet production teams and enjoy a cool office environment. Coffee/Tea Culture: Coffee brewing, food tasting, and client F&B research. Nice Team: Passionate colleagues who help each other, with rewards for effort. Work Experience: Opportunities to learn new tech and skills. WEBBY GROUP is a fast-growing IT company based in Kuala Lumpur, Malaysia, focusing on web development, software, mobile apps, and UI/UX design, leveraging the latest technologies.

#J-18808-Ljbffr

G'day! We are

ServiceRocket

, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we’ve got your back. Why is ServiceRocket the place for you - A 20+ year tech services expert of many solutions and partnerships with industry giants. - Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor. - Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. - We're recognized for our innovation, impact, and outstanding customer support, even earning the

Atlassian Partner of the Year

2024–2025 for Co-Selling Excellence award. Visit our

website

to learn more and become a part of our Rocketeer Nation. We are looking for a Solution Architect to join us as a key member of our organization. You will be focused on driving customer acquisition and satisfaction. You ideally have experience in providing exceptional pre-sales support, conducting engaging product demonstrations, and partnering with the sales team to develop winning strategies. What you’ll be doing - Build strong customer relationships through onsite and remote interactions, providing technical expertise during pre-sales. - Conduct product demonstrations, address inquiries, and articulate ServiceRocket's value proposition. - Partner with the sales team to develop and execute sales strategies. - Identify opportunities for ServiceRocket solutions, contribute to sales plans, and participate in proposal creation. - Lead proof-of-concept (POC) or proof-of-value (POV) initiatives, design workshops, and offer technical guidance for RFPs. - Maintain a deep understanding of ServiceRocket's and partner technologies. - Contribute to the development of pre-built templates, webinars, and demonstrations. - Participate in roadmap creation and prototyping app innovations. - Work cross-functionally with product development, sales, and marketing teams to address customer feedback and drive improvements. - Stay updated on industry trends and leverage this knowledge to develop opportunity strategies. - Represent customer needs and feedback to internal teams, contributing to account and sales planning. - Develop and maintain clear and accurate documentation. - Share expertise through internal and external channels (webinars, workshops, blogs). - Solve complex technical customer issues and propose innovative solutions. - Mentor team members and foster a culture of continuous learning. What you’ll bring to the table - 3+ years of successful customer-facing solutions architecture experience with Atlassian products implementations, cloud migrations, digital transformation, and others. -

Experience with technical pre-sales or solution consulting in the field of information technology. - Excellent technical and non-technical communication, presentation, workshop and storytelling skills. - Quickstart, good time management, ability to meet deadlines, and improvise. - Commercially astute, customer-focused, innovator mindset, independent starter. - Ability to establish rapport with customers. - Analytical, quick learner, able to think critically. - Ability to explain complex concepts clearly (whiteboarding), adaptable, detailed, results-oriented. - Hands-on admin level experience with JIRA, Confluence, BitBucket, Cloud, Crowd, Guard, Plans. Atlassian Certification is preferred. - Understanding of Web application and SaaS architectures. - Familiarity with SSO, SAML, and Active Directory or Identity Platforms (Okta, SecureAuth). - Experience mentoring other consultants. Nice to have - Experience coding in Java, Python, Groovy, or Shell Scripting for personal or professional projects. - Experience writing SQL queries for advanced functions. - Familiarity with HTTP, TCP/IP, SMTP, SSL, API, REST API. - Understanding of cloud architecture and SaaS services (AWS, Microsoft Azure). - Knowledge of DevOps processes, tools, and their intersection with the Atlassian ecosystem. - Experience with operating systems functions and command line management. - Working knowledge of Agile practices. Your leaders Rob is our founder and CEO. He leads our company with kindness, empathy, and critical thinking. With him and the rest of our Services team, you will be delivering value through high-impact projects to world-class partners while growing your skills to the next level! Perks -

Share the fruit program

: when we grow the tree, we share the fruit–when the company grows, we share the profit. -Stock options

: you have the opportunity to participate in the ownership of the company. -Health insurance:

we support you and your family–your well-being matters. -Retirement plan/funds saving:

we care about your future–we have diverse plans depending on your location. -Career pathways program

: you can grow horizontally, vertically, or any way you want. -Generous monthly fixed allowances including

Rockettoria, Scholarship & Learning, Tech Choice, Wellness. -Generous PTO plus one

cultural heritage and community day

to celebrate your story, family, and culture. Our Selection Process Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area. Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career! Additional Information ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. *Only shortlisted candidates will be notified* Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance. RECRUITING FRAUD ALERT:Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email

#J-18808-Ljbffr

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation. At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the

"Great Place to Work"

certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including

Technology ,

Today's Youth and Women , and

Mental Health and Inclusion . BlueCat is looking for a bright, enthusiastic individual who is well versed in the IT challenges facing large enterprise sized organizations to join us as a Solution Architect . If you have a strong background in network technologies, are a super communicator and team player, this is an ideal career opportunity for you. Whether you are a Network/Systems Engineer with a desire to be customer facing OR you are a Sales Engineer with a network related career background, we want to hear from you. BlueCat’s next generation DDI solutions are perfectly positioned to meet the demands that cloud, virtualization, mobile and the explosive growth of connected devices have put on the entire enterprise network infrastructure and our customers are some of the biggest companies in the world. As a

Solution Architect , you will work closely with our sales team, clients and partners, taking ownership of the technical aspect of the engagement and ensuring customer success. Your technical expertise will be relied upon for advising/designing solution architecture, conducting demonstrations and leading proofs-of-concept. You’ll also liaise with Professional Services to ensure projects smoothly transition. BlueCat provides a customer-optimized transition from Pre-Sales to Services, in which the customer's interests are center focus. The ideal candidate will have a strong networking background, be capable of advanced solution engineering, architecture design and in-depth product configuration. Strong presentation skills and an understanding of the intricacies of a complex, technical sales cycle for large enterprise clients is essential. Here’s how you’ll contribute to BlueCat’s success: - Provide technical pre-sales support during the evaluation of BlueCat’s solution - Consult on solution architecture within the context of the client’s network infrastructure and business goals - Design the solution architecture using BlueCat and related technologies (F5/Citrix/VCO) - Deliver on-site and web-based presentations to broad audiences - Actively participate at trade shows, seminars and speaking engagements - Help to identify new business opportunities - Provide feedback to Product Management and Engineering on product functionality and future enhancements - Take the technical lead in responding to proposals and RFPs Here’s what will put you at the top of the list: - 3+ years of experience in a Network/Systems Engineer role with the desire to be client facing or as a sales/systems engineer with a network related company - Strong network system administration experience and very familiar with IP protocol, DNS, ISC BIND, MS DNS, DHCP - Experience designing solution architectures for an enterprise software, networking, virtualization, or systems integration company - Experience with routing, switching, and LAN/WAN design - Experience in Cloud and Virtualization with a focus on VMware solutions - 3+ years of experience with UNIX/LINUX platforms - Intermediate scripting skills and experience in a broad range of programming languages - Experience installing and managing Windows Server 2003/2008/2012 DNS and DHCP servers - Ready and willing to travel (>50%) - Excellent communication skills with the knack for conveying technical concepts to audiences of varying levels If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment. In addition, we offer a range of appealing perks, including: A Professional Development Budget Dedicated Wellness Days and Wellness Week A Lifestyle Spending Account An Employee Recognition Program Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team! BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

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We are seeking a highly skilled and experienced "Cloud Solutions Architect" with deep expertise in AWS/GCP Cloud to design, implement, and manage innovative cloud solutions for our enterprise clients. This role will be pivotal in driving the architecture and execution of cloud migration, modernization, and digital transformation initiatives. As an Architect in our cloud solutions team, you will work closely with customers, internal teams, and key stakeholders to craft tailored cloud strategies, ensuring security, scalability, and cost-efficiency. You will leverage your technical acumen to guide clients on best practices, cloud adoption frameworks, and the overall AWS/GCP ecosystem.

#J-18808-Ljbffr