109 Auditing jobs in Kuala Lumpur

Trust & Safety Senior Analyst - Quality Auditing (Mandarin Speaking)

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Trust & Safety Senior Analyst - Quality Auditing (Mandarin Speaking)

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Accenture Southeast Asia Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Responsibilities

Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope. Ensure timely quality insights are shared to drive process improvements. Ensure timely feedback and individual performance development is tracked and reported. Work with the core Operations Team and drive overall quality standards defined as per the process. Note: The reviewed/audited content could be sensitive or of graphic nature. Assess the quality of analysts on the project. Meet volume and quality targets for all quality assurance audits. Develop and maintain knowledge of client and their business needs processes. Develop and maintain an understanding of client Service Level Agreements and the department's key performance requirements. Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. Participate in process calibration sessions with clients and cross-vendor. Take accountability for effectively handling escalations. Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction. Assist with monitoring and tracking incidents to ensure timely resolution. Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Content Moderation Guidelines: In-depth understanding of content moderation guidelines and policies specific to the platform or industry. Digital Literacy: Familiarity with various types of online content, including text, images, videos, and audio. Attention to Detail: Keen eye for identifying inappropriate, offensive, or harmful content. Policy Interpretation: Ability to interpret and apply content moderation policies consistently and accurately. Decision Making: Skill in making well-informed and consistent content approval or rejection decisions. Risk Assessment: Capability to assess the potential risks associated with various types of content. Data Analysis: Basic data analysis skills to identify trends, patterns, and areas of improvement. Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance: Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs. Cultural Sensitivity and Resilience: Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Previous experience evaluating quality preferred. At least 2 years overall experience and at least 1 year in Content Moderation related work This is a Work from Office Role Must be open to working in a 24/7 environment. Seniority level

Mid-Senior level Employment type

Full-time Job function

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Overview

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

• Work as a specialist team under IT, Data, and Analytic team (ITDA) for both IT Audit Support and IT Assurance/Advisory engagements
• Facilitate use of Data Analytic & Visualization tools or other technology-based tools/techniques to support auditing
• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.)
• Provide both IT Audit support to Financial Audit team, and IT Assurance / Advisory to clients with main focus on Data Analytics and Visualization (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.)
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization
• Coach the team (both DA and non-DA staff), demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients)
• Perform any other tasks or assignments related to Data Analytics & Visualization and other IT Audit services

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

Requirements

• Education background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc)
• At least total 7-10 years’ experience (including some managerial experiences) in Analytic & Visualization
• Experiences in IT Audit & Advisory or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products) would be advantageous
• Hands-on experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, SQL, etc) is a must
• Ability to analyze and break down complex items and interpret technical findings into business implications that can be communicated to Financial Audit team and Clients’ Management
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network) and professional certifications (e.g., CISA, CISSP, CRISC, ISO27001, other Data Analytic & Visualization tools related) would be a plus, but not mandatory
• Basic understanding of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST)
• Strong analytical, problem-solving, communication and presentation skills
• “Can do” and professional get it done attitudes, and fast moving
• Can work under pressure both independently and as part of a team
• Verbal and written communication skills in both Thai and English

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address.

Requisition ID:

In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand (Deloitte in Thailand), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

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Overview

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now! Work you’ll do

Work as a specialist team under IT, Data, and Analytic team (ITDA) for both IT Audit Support and IT Assurance/Advisory engagements Facilitate use of Data Analytic & Visualization tools or other technology-based tools/techniques to support auditing Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.) Provide both IT Audit support to Financial Audit team, and IT Assurance / Advisory to clients with main focus on Data Analytics and Visualization (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.) Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization Coach the team (both DA and non-DA staff), demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients) Perform any other tasks or assignments related to Data Analytics & Visualization and other IT Audit services Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to: Develop diverse, high-performing people and teams through new and meaningful development opportunities. Collaborate effectively to build productive relationships and networks. Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders. Align your team to key objectives as well as set clear priorities and direction. Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes. Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed. Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief. Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte. Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices. Requirements

Education background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc) At least total 7-10 years’ experience (including some managerial experiences) in Analytic & Visualization Experiences in IT Audit & Advisory or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products) would be advantageous Hands-on experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, SQL, etc) is a must Ability to analyze and break down complex items and interpret technical findings into business implications that can be communicated to Financial Audit team and Clients’ Management Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network) and professional certifications (e.g., CISA, CISSP, CRISC, ISO27001, other Data Analytic & Visualization tools related) would be a plus, but not mandatory Basic understanding of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST) Strong analytical, problem-solving, communication and presentation skills “Can do” and professional get it done attitudes, and fast moving Can work under pressure both independently and as part of a team Verbal and written communication skills in both Thai and English Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm’s business contact number or business email address. Requisition ID: In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand (Deloitte in Thailand), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

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Overview

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Work you’ll do

• Work as a specialist team under IT, Data, and Analytic team (ITDA) for both IT Audit Support and IT Assurance/Advisory engagements
• Analyze & formulate IT and Business cases into practical analytics solutions
• Provide Data Analytics & Visualization services to support Financial Audit team or Clients directly in order to meet their requirements
• Develop analytics models and solutions by using predictive analytics, statistics, optimization, machine learning, optimal sampling, experimental design and other techniques
• Deliver clear and actionable recommendations to all stakeholders, especially for Data-related aspects
• Perform any other tasks or assignments related to Data Analytics & Visualization and other IT Audit services

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants / Senior Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development
• Understand how our daily work contributes to the priorities of the team and business
• Understand the set expectations and demonstrate accountability in keeping personal performance on track
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team
• Demonstrate an appreciation for working with others
• Understand what is fundamental to Deloitte’s success as a business
• Demonstrate integrity and an awareness of strengths, differences, and personal impact
• Develop their understanding of Deloitte and offer a fresh perspective

Requirements

• Bachelor's Degree or above in quantitative fields such as Data Science/Analytics, AI, Engineering, Computer Science/Engineering, Statistics, Mathematics, or related fields
• At least two years’ experience in Data Analytic & Visualization related fields
• Experience in IT Audit & Advisory or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products) would be an advantage
• Hands-on experience in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, SQL, etc) is a must
• Ability to analyze and break down complex items and interpret technical findings into business implications that can be communicated to Financial Audit team and Clients’ Management
• Basic understanding of Audit concepts, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST)
• Positive, proactive attitude and ability to work under pressure both independently and as part of a team
• Good analytical, problem-solving, communication and presentation skills

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.

Requisition ID:

In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

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Responsibilities

Structure and execute efficient and effective audits to:

• Identify potential risk, including awareness of risks both within span of control as well as enterprise-wide.
• Assign and review the work of audit team members for assigned engagements in coordination with Audit Director.
• Assess the state of the governance, risk management, and control environment aspects relevant to that risk.
• Report results in an effective and timely basis, leading to appropriate remedial action and ongoing management of risk.
• Maintain compliance with audit methodology, while also operating within industry best practices, applicable regulations, and internal and external professional practice and expectations.
• Effectively manage stakeholder relationships to a mutually accountable, productive, respectful, and trusted level. Act as a leader / role model and continuously improve self as well as department.

Requirements

• Applicant must have a recognized Degree in Economics, Finance/Accountancy/Banking or its equivalent from a recognized university/higher learning institution.
• Desirable to have at least 8+ years audit experience including experience in financial crimes (i.e. Anti-Money Laundering, Sanctions, Anti-Bribery and Corruption) in financial institutions and related markets, related regulatory bodies and/or Big 4 professional services firms.
• Relevant certification in Financial Crimes (e.g. CAMS) preferred.
• Experience with the financial industry and related markets, regulatory bodies, and current industry events trends.
• Deep knowledge of risk assessment, audit methodology, and audit execution.
• Demonstrated proficiency in technology as required for assigned areas (MS Office, audit data analytics, etc.)
• Possess strong analytical, problem-solving skills, verbal and written communication skills.
• Regional travel may be required.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

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**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The candidate will be part of the Internal Audit of Asia - Financial Crimes Audit (AIAO-FCA), which is a dedicated regional audit team that covers financial crimes in the Asia-Pacific region.
**Responsibilities:**
Structure and execute efficient and effective audits to:
+ Identify potential risk, including awareness of risks both within span of control as well as enterprise-wide.
+ Assign and review the work of audit team members for assigned engagements in coordination with Audit Director.
+ Assess the state of the governance, risk management, and control environment aspects relevant to that risk.
+ Report results in an effective and timely basis, leading to appropriate remedial action and ongoing management of risk.
+ Maintain compliance with audit methodology, while also operating within industry best practices, applicable regulations, and internal and external professional practice and expectations.
+ Effectively manage stakeholder relationships to a mutually accountable, productive, respectful, and trusted level. Act as a leader / role model and continuously improve self as well as department.
**Requirements:**
+ Applicant must have a recognized Degree in Economics, Finance/Accountancy/Banking or its equivalent from a recognized university/higher learning institution.
+ Desirable to have at least 8+ years audit experience including experience in financial crimes (i.e. Anti-Money Laundering, Sanctions, Anti-Bribery and Corruption) in financial institutions and related markets, related regulatory bodies and/or Big 4 professional services firms.
+ Relevant certification in Financial Crimes (e.g. CAMS) preferred.
+ Experience with the financial industry and related markets, regulatory bodies, and current industry events trends.
+ Deep knowledge of risk assessment, audit methodology, and audit execution.
+ Demonstrated proficiency in technology as required for assigned areas (MS Office, audit data analytics, etc.)
+ Possess strong analytical, problem-solving skills, verbal and written communication skills.
+ Regional travel may be required.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

Responsibilities

Structure and execute efficient and effective audits to: Identify potential risk, including awareness of risks both within span of control as well as enterprise-wide. Assign and review the work of audit team members for assigned engagements in coordination with Audit Director. Assess the state of the governance, risk management, and control environment aspects relevant to that risk. Report results in an effective and timely basis, leading to appropriate remedial action and ongoing management of risk. Maintain compliance with audit methodology, while also operating within industry best practices, applicable regulations, and internal and external professional practice and expectations. Effectively manage stakeholder relationships to a mutually accountable, productive, respectful, and trusted level. Act as a leader / role model and continuously improve self as well as department. Requirements

Applicant must have a recognized Degree in Economics, Finance/Accountancy/Banking or its equivalent from a recognized university/higher learning institution. Desirable to have at least 8+ years audit experience including experience in financial crimes (i.e. Anti-Money Laundering, Sanctions, Anti-Bribery and Corruption) in financial institutions and related markets, related regulatory bodies and/or Big 4 professional services firms. Relevant certification in Financial Crimes (e.g. CAMS) preferred. Experience with the financial industry and related markets, regulatory bodies, and current industry events trends. Deep knowledge of risk assessment, audit methodology, and audit execution. Demonstrated proficiency in technology as required for assigned areas (MS Office, audit data analytics, etc.) Possess strong analytical, problem-solving skills, verbal and written communication skills. Regional travel may be required. Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

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Asst. Manager - Compliance & Audit (Credit Management Group)

To ensure compliance with regulatory requirements, internal policies, and industry standards through effective audits, risk management, and process improvements within the Credit Management Group.

Job Description

As the Assistant Manager – Compliance & Audit (Credit Management Group), you will be responsible for ensuring compliance with regulatory requirements (e.g., BNM guidelines), company policies, and industry standards across all CMG operations nationwide. This includes planning, executing, and reporting on internal compliance audits, vendor audits, and regulatory reviews, while acting as the Management Representative during internal and external audits.

You will collaborate closely with internal stakeholders including Heads of Departments, Section Heads, and Unit Heads to drive improvements in compliance frameworks, risk mitigation strategies, and operational processes. The role also includes reviewing and updating CMG’s procedures and documentation, conducting training sessions, and supporting various CMG-related compliance initiatives and cross-functional projects.

Key responsibilities

• Lead compliance audits and process reviews across CMG.
• Monitor regulatory changes and ensure internal compliance.
• Manage and enhance CMG policies, manuals, and risk frameworks.
• Drive training and awareness programs for CMG employees.
• Collaborate with internal departments and external parties for audit and compliance-related activities.

Job Requirement

• Diploma or Degree in Business, Finance, Law, or related disciplines.
• Minimum 5 years of experience in collections, compliance, or audit, preferably in financial institutions.
• Familiar with BNM regulations, ISO 9001 and ISO 14001 standards, and risk management practices.
• Experience as ISO Lead Auditor (minimum 3–4 years).
• Proven leadership experience in managing audit/compliance teams.
• Strong analytical, communication, and problem-solving skills.
• Able to manage multiple audit projects with high attention to detail.
• Proficient in conducting training and driving compliance initiatives.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

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Asst. Manager - Compliance & Audit (Credit Management Group)

To ensure compliance with regulatory requirements, internal policies, and industry standards through effective audits, risk management, and process improvements within the Credit Management Group. Job Description

As the Assistant Manager – Compliance & Audit (Credit Management Group), you will be responsible for ensuring compliance with regulatory requirements (e.g., BNM guidelines), company policies, and industry standards across all CMG operations nationwide. This includes planning, executing, and reporting on internal compliance audits, vendor audits, and regulatory reviews, while acting as the Management Representative during internal and external audits. You will collaborate closely with internal stakeholders including Heads of Departments, Section Heads, and Unit Heads to drive improvements in compliance frameworks, risk mitigation strategies, and operational processes. The role also includes reviewing and updating CMG’s procedures and documentation, conducting training sessions, and supporting various CMG-related compliance initiatives and cross-functional projects. Key responsibilities

Lead compliance audits and process reviews across CMG. Monitor regulatory changes and ensure internal compliance. Manage and enhance CMG policies, manuals, and risk frameworks. Drive training and awareness programs for CMG employees. Collaborate with internal departments and external parties for audit and compliance-related activities. Job Requirement

Diploma or Degree in Business, Finance, Law, or related disciplines. Minimum 5 years of experience in collections, compliance, or audit, preferably in financial institutions. Familiar with BNM regulations, ISO 9001 and ISO 14001 standards, and risk management practices. Experience as ISO Lead Auditor (minimum 3–4 years). Proven leadership experience in managing audit/compliance teams. Strong analytical, communication, and problem-solving skills. Able to manage multiple audit projects with high attention to detail. Proficient in conducting training and driving compliance initiatives. AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians. We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go-getter, come join us today. Together, we can shape a promising and satisfying career path.

#J-18808-Ljbffr