415 Area Manager jobs in Malaysia

If you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term success.

Here, growth isn't merely a buzzword IT's ingrained in our DNA. We're dedicated to nurturing talent, offering opportunities, and fostering personal and professional development at every turn.

Responsibilities

• Having strong leadership skills to lead, improve performance, motivate, and manage team members in providing the best DobiQueen service to customers.
• Ensuring compliance with all operational standards including service quality, customer service, sales, and internal operations control.
• Improving branch performance through increased sales, evaluation and control of expenses, and considering cost savings.
• Responsible for workforce planning and recruitment, identifying necessary training for team members, capable of training and guiding team members in terms of weekly sales goals, general store management, systematic operations, and customer service objectives.
• Supervising and evaluating Outlet Supervisors in terms of branch cleanliness, sales generation, and ensuring a positive customer experience.
• Reviewing and ensuring that daily/weekly/monthly reports are complete, accurate, and submitted on time.
• Implementing and ensuring the effectiveness of branch administration management, stock control, and safety.
• Ensuring the effectiveness of operations across all outlet environmental functions along with compliance with store policies and procedures.
• Planning and managing marketing at the branch and implementing marketing campaigns, as well as communicating with marketing officers and HQ to ensure Point of Sales Materials are delivered to the outlet and displayed on time.
• Implementing token level reviews at the branch, overall CDM reports, and being responsible for preparing sales collection and daily cleaning schedules for the entire operational group at the outlet.
• Handling and responding to customer complaints when necessary.

Job Requirements

Requirements

• Good communication skills in English & Bahasa Malaysia
• Candidate must possess at least a Certificate / Diploma or above
• Candidates should have at least 2 years of experience working in the retail business
• Integrity
• Customer-friendly
• Leadership
• Attention to detail in producing task reports
• Candidates should have experience in managing multiple outlets

Skills

Retail Operations

Detail Oriented

Leadership

Personal Integrity

Communication

Company Benefits Opportunity for Career Growth

Unlock your potential with skill-building programs, mentorship, and development opportunities in a fast-growing, innovative environment.

Yearly Increment

Enjoy annual salary increases based on your performance and company success.

Performance Bonus

Be rewarded for your hard work with performance-based bonuses that recognize your contributions.

Celebrate your birthday with a paid day off, just for you!

Free Laundry Services

Take advantage of free laundry services, saving time and money.

Employee Reward Points System

Earn points for great performance and redeem them for exciting gifts.

dobiQueen is a technology-driven laundry service company that offers a seamless laundry experience through blending of people, processes, and technology. At dobiQueen, we are passionate about delivering excellence. Our core values shape a supportive and collaborative environment where innovation thrives. We believe in empowering employees to grow both personally and professionally, offering opportunities to develop.

#J-18808-Ljbffr

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
  
  

Why does this job exist and why is it critical?

Why does this job exist and why is it critical?

The Area Manager will be heavily involved in formulating strategies & its implementation in a given set of area territories. Amongst the core responsibilities are leading distributor’s sales team & managing a network of dealers with the objectives of winning market leadership position & acquiring quality subscribers.

What are you accountable for?

• Strategy Planning & Execution – Distributors efficiency & Dealers’ development
• Distribution points expansion & healthy trade buffer stock holding
• Dealer’s Development & training – Product knowledge, Selling skills & IT System
• Formulate effective & efficient sales campaigns
• Compliance of trade visitation cycle
• Timely submission of management reports
• Network expansion planning and prioritization
  
  

What do you need to have for this role?

• Bachelor’s Degree specializing in Business Administration, Marketing.
• 5-7 Years of work experience and 2-4 Years of relevant experience in similar industry
• Proficient in Microsoft, Word, Excel and PowerPoint
• Good written, oral and interpersonal skills
• Good research, analytical, planning and organizational skills
• Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player
  
  

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
  
  

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability. #J-18808-Ljbffr

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

TheArea Manager will be heavily involved in formulating strategies & its implementation in a given set of area territories. Amongst the core responsibilities are leading distributor’s sales team & managing a network of dealers with the objectives of winning market leadership position & acquiring quality subscribers.

What are you accountable for?

• Strategy Planning & Execution – Distributors efficiency & Dealers’ development
• Distribution points expansion & healthy trade buffer stock holding
• Dealer’s Development & training – Product knowledge, Selling skills & IT System
• Compliance of trade visitation cycle
• Timely submission of management reports
• Network expansion planning and prioritization

What do you need to have for this role?

• Bachelor’s Degree specializing in Business Administration, Marketing.
• 5-7 Years of work experience and 2-4 Years of relevant experience in similar industry
• Proficient in Microsoft, Word, Excel and PowerPoint
• Good written, oral and interpersonal skills
• Good research, analytical, planning and organizational skills
• Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

About Us

Tomorrow Begins Today

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis.

#SimplyMaxis Culture

To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’.

Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.

#J-18808-Ljbffr

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical? The Area Manager will be heavily involved in formulating strategies & its implementation in a given set of area territories. Amongst the core responsibilities are leading distributor’s sales team & managing a network of dealers with the objectives of winning market leadership position & acquiring quality subscribers. What are you accountable for? Strategy Planning & Execution – Distributors efficiency & Dealers’ development Distribution points expansion & healthy trade buffer stock holding Dealer’s Development & training – Product knowledge, Selling skills & IT System Compliance of trade visitation cycle Timely submission of management reports Network expansion planning and prioritization What do you need to have for this role? Bachelor’s Degree specializing in Business Administration, Marketing. 5-7 Years of work experience and 2-4 Years of relevant experience in similar industry Proficient in Microsoft, Word, Excel and PowerPoint Good written, oral and interpersonal skills Good research, analytical, planning and organizational skills Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player What’s next? Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability. About Us

Tomorrow Begins Today

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis.

#SimplyMaxis Culture

To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’.

Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.

#J-18808-Ljbffr

Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Why does this job exist and why is it critical?

The

Area Manager

will be heavily involved in formulating strategies & its implementation in a given set of area territories. Amongst the core responsibilities are leading distributor’s sales team & managing a network of dealers with the objectives of winning market leadership position & acquiring quality subscribers.

What are you accountable for?

Strategy Planning & Execution – Distributors efficiency & Dealers’ development Distribution points expansion & healthy trade buffer stock holding Dealer’s Development & training – Product knowledge, Selling skills & IT System Formulate effective & efficient sales campaigns Compliance of trade visitation cycle Timely submission of management reports Network expansion planning and prioritization

What do you need to have for this role?

Bachelor’s Degree specializing in Business Administration, Marketing. 5-7 Years of work experience and 2-4 Years of relevant experience in similar industry Proficient in Microsoft, Word, Excel and PowerPoint Good written, oral and interpersonal skills Good research, analytical, planning and organizational skills Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player

What’s next?

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability. #J-18808-Ljbffr

If you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term success. Here, growth isn't merely a buzzword IT's ingrained in our DNA. We're dedicated to nurturing talent, offering opportunities, and fostering personal and professional development at every turn. Responsibilities Having strong leadership skills to lead, improve performance, motivate, and manage team members in providing the best DobiQueen service to customers. Ensuring compliance with all operational standards including service quality, customer service, sales, and internal operations control. Improving branch performance through increased sales, evaluation and control of expenses, and considering cost savings. Responsible for workforce planning and recruitment, identifying necessary training for team members, capable of training and guiding team members in terms of weekly sales goals, general store management, systematic operations, and customer service objectives. Supervising and evaluating Outlet Supervisors in terms of branch cleanliness, sales generation, and ensuring a positive customer experience. Reviewing and ensuring that daily/weekly/monthly reports are complete, accurate, and submitted on time. Implementing and ensuring the effectiveness of branch administration management, stock control, and safety. Ensuring the effectiveness of operations across all outlet environmental functions along with compliance with store policies and procedures. Planning and managing marketing at the branch and implementing marketing campaigns, as well as communicating with marketing officers and HQ to ensure Point of Sales Materials are delivered to the outlet and displayed on time. Implementing token level reviews at the branch, overall CDM reports, and being responsible for preparing sales collection and daily cleaning schedules for the entire operational group at the outlet. Handling and responding to customer complaints when necessary. Job Requirements

Requirements Good communication skills in English & Bahasa Malaysia Candidate must possess at least a Certificate / Diploma or above Candidates should have at least 2 years of experience working in the retail business Integrity Customer-friendly Leadership Attention to detail in producing task reports Candidates should have experience in managing multiple outlets Skills

Retail Operations Detail Oriented Leadership Personal Integrity Communication Company Benefits

Opportunity for Career Growth

Unlock your potential with skill-building programs, mentorship, and development opportunities in a fast-growing, innovative environment. Yearly Increment

Enjoy annual salary increases based on your performance and company success. Performance Bonus

Be rewarded for your hard work with performance-based bonuses that recognize your contributions. Celebrate your birthday with a paid day off, just for you! Free Laundry Services

Take advantage of free laundry services, saving time and money. Employee Reward Points System

Earn points for great performance and redeem them for exciting gifts. dobiQueen is a technology-driven laundry service company that offers a seamless laundry experience through blending of people, processes, and technology. At dobiQueen, we are passionate about delivering excellence. Our core values shape a supportive and collaborative environment where innovation thrives. We believe in empowering employees to grow both personally and professionally, offering opportunities to develop.

#J-18808-Ljbffr

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Area Manager

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024) Bronze Winner in Cross-Generational Workforce Engagement (2024) Gold Winner for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours arrangements Staff Line & Device Subsidy Smart Casual Attire Child Parental Care Leave Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) Special employee discounts for selected F&B Brands

The Day-To-Day Activities

The Area Manager is responsible for the direct supervision and support of a cluster of U Mobile stores within a specific geographical area. This role requires a dynamic and results-oriented individual with strong leadership, communication, and customer service skills.

The Area Manager will be accountable for ensuring stores meet sales targets, operational standards, and deliver excellent customer experience.

About You

Sales Management:

Directly manage, coach, and motivate Store Managers within their assigned area. Monitor daily/weekly/monthly sales performance and operational efficiency of individual stores in their area. Develop and implement strategies to achieve business objectives within their designated area. Monitor key performance indicators (KPIs), analyse results and feedback, and implement corrective actions to ensure targets are met.

Customer Service & Operational Standards

Conduct regular store visits to assess performance, identify training needs, and ensure adherence to brand standards. Address escalated customer issues and maintain high customer satisfaction. Oversee the product lifecycle, ensure good planning and execution for launching new products, and driving consumer engagement in store.

Team Management & Development

Manage and guide a team of professionals, fostering a high-performance UM culture and providing mentorship. Ensure optimal staffing levels and staff capabilities within their area stores. Resolve operational issues that arise within the stores.

Strategic Planning & Market Analysis

analyse local market trends and competitor activities to inform area strategies. Staying abreast of market trends, competitor activities, and customer preferences to inform business decisions. Overseeing the product lifecycle, ensure good plannings and execution for launching new products, and driving consumer engagement in store.

Resource Management & Collaboration

Collaborating with various internal teams and external partners like mall managements or vendors to drive business growth and ensure smooth operations. Managing allocated resources effectively and ensuring cost-efficiency for the store productivity and profitability

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Telecommunications Referrals increase your chances of interviewing at U Mobile by 2x Sign in to set job alerts for “Area Manager” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Store Manager/ Assistant Manager (IOI City Mall)

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Store Manager - Aveda (Sunway Pyramid / KLCC)

Senior Sales Manager (General Trade/Based in Taiwan)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 4 days ago Mall Operations Manager / Senior Manager (Central Region - Klang Valley)

Store General Manager - Northern & Southern

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Join to apply for the Retail Area Manager role at Ria Money Transfer

Join to apply for the Retail Area Manager role at Ria Money Transfer

Get AI-powered advice on this job and more exclusive features.

• Overall responsibility of obtaining profitable results through the team by developing sales team in stores under his/her supervision.
• Assist and guide the Regional Manager and District Manager in preparing the annual sales budget and monitoring the performance of the stores in meeting the budget. To investigate budget deviations and provide monthly stores sales performance summary report to be reviewed with Regional Manager and District Manager.
• Responsible for driving the results of the stores under his/her supervision by training and developing staff/promoters through motivation, counseling, skill development and product knowledge development.
• Work in close association with the Store Managers, BICs, tellers and promoters to achieve the overall sales forecast.
• Conduct promotional events and activities at the targeted outdoor locations towards the migrant workers such as road shows, distribute leaflets, posters, newsletters and banner at migrant premises, night marketing at migrant’s hostel or festival program.
• Participate in any promotional activities and road shows at stores, working with Marketing Manager and respective corridor champions.
• Identifying and proposing locations of business opportunities or expansion of market share for Ria branding and advertising in all regions under his/her supervision to the Regional Manager and District Manager.
• Conduct visits to stores, both scheduled and unscheduled. Scheduled visits to each store must be made at least twice every month.An unscheduled visit can be made randomly or as and when needed. Areas where compulsory checks are to be conducted on each visit: Operations checklist, Security checklist, Petty cash, foreign currencies, General expenses, Capital expenditures, Cash holdings, Business volume, and Complaints received and resolved, Staffing matters.
• Conduct periodic checks to ensure that all stores adhere to Standard Operating Procedures, guidelines and instructions issued by Head Office and Regulatory Authorities.
• Submit a comprehensive report and present on each store’s visits to the Regional Manager and District Manager.
• Escalate issues relating to crisis or impending crisis that may lead to declaration of disaster, which necessitates the invocation of Business Continuity Plan.
• In addition, in the day-to-day job, the Area Manager will have to:
  
  

Description

• Overall responsibility of obtaining profitable results through the team by developing sales team in stores under his/her supervision.
• Assist and guide the Regional Manager and District Manager in preparing the annual sales budget and monitoring the performance of the stores in meeting the budget. To investigate budget deviations and provide monthly stores sales performance summary report to be reviewed with Regional Manager and District Manager.
• Responsible for driving the results of the stores under his/her supervision by training and developing staff/promoters through motivation, counseling, skill development and product knowledge development.
• Work in close association with the Store Managers, BICs, tellers and promoters to achieve the overall sales forecast.
• Conduct promotional events and activities at the targeted outdoor locations towards the migrant workers such as road shows, distribute leaflets, posters, newsletters and banner at migrant premises, night marketing at migrant’s hostel or festival program.
• Participate in any promotional activities and road shows at stores, working with Marketing Manager and respective corridor champions.
• Identifying and proposing locations of business opportunities or expansion of market share for Ria branding and advertising in all regions under his/her supervision to the Regional Manager and District Manager.
• Conduct visits to stores, both scheduled and unscheduled. Scheduled visits to each store must be made at least twice every month.An unscheduled visit can be made randomly or as and when needed. Areas where compulsory checks are to be conducted on each visit: Operations checklist, Security checklist, Petty cash, foreign currencies, General expenses, Capital expenditures, Cash holdings, Business volume, and Complaints received and resolved, Staffing matters.
• Conduct periodic checks to ensure that all stores adhere to Standard Operating Procedures, guidelines and instructions issued by Head Office and Regulatory Authorities.
• Submit a comprehensive report and present on each store’s visits to the Regional Manager and District Manager.
• Escalate issues relating to crisis or impending crisis that may lead to declaration of disaster, which necessitates the invocation of Business Continuity Plan.
• In addition, in the day-to-day job, the Area Manager will have to:
  
  

Guarantee service to the store’s customers on a day-to-day basis and act with the aim to growing the volume of transaction by being a visible presence in the marketplace in his/her supervision.

Be responsible for responding to requested information from Head office and stores in a timely manner.

Report to the Regional Manager and District Manager on a regular and timely basis to ensure that he/she is fully and correctly briefed in all aspects of your work.

Provide a daily, weekly, monthly, and yearly report plan and how it compares against agreed targets.

• Assist in the recruitment of staff, establish work schedules for staff being put in place, and evaluate staff performance at the end of a given period.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development

Referrals increase your chances of interviewing at Ria Money Transfer by 2x

Sign in to set job alerts for “Retail Area Manager” roles. Retail (Assistant) Store Manager (based in Singapore)

Johor Baharu, Johore, Malaysia 1 month ago

Retail (Assistant) Store Manager (based in Singapore)

Johor Baharu, Johore, Malaysia 1 month ago

Retail (Assistant) Store Manager (based in Singapore)

Johor Baharu, Johore, Malaysia 1 month ago

Retail Operations Manager (Southern Region)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Strategically manage and promote sales culture within a District of 8-12 stores to achieve or exceed sales, KPI’s, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

Task 1: Deliver on Set Targets and KPIs

• Deliver on set retail P&L and KPI targets and identify opportunities and initiate plans to improve and grow the business by increasing store productivity (e.g. Conversion Rate, UPT, ATV, Sales per hour and sqm).
• Increase comp sales of all PUMA stores by setting & driving SMART targets and implementing operating plans locally.
• Closely monitor business performance and take necessary action.
• Proactively manage Store-related OPEX with particular emphasis on Personnel Expenses.

Task 2: Operations Standards / Store Management

• Adopt and implement global/regional Operational Tools and Standards.
• Execute country-specific operational policies and procedures (per Global Retail Operation Manual) to ensure they are compliant with International/Global Retail standards.
• Deliver all operational standards for store openings (with Daily Game Plan), closings, relocation, upgrades, stock replenishment, inventory management, staff roster etc, to ensure smooth implementation and that budgets and timelines are met.
• Coach and lead local Retail Operations Teams to ensure Area- and Store Managers’ capabilities and competencies are developed and comply with International/Global standards.
• Manage all operational aspects of store inventories, including defining in-store shipment processes, coordinating stock takes and ensuring data integrity. Work with Merchandise and Planning team to manage store inventory level to ensure optimal stock to support sales targets.
• Manage country loss prevention standards and ensure that shrink goals are met and security is to PUMA standard.
• Execute VM guidelines in accordance with Global VM Survival Guide and RESEC.
• Guide, coach and train retail staff in all aspects of retail operations and retail training, working with close co-operation with the Country Retail Trainer. Support retail field training programs and roll-out of training initiatives.
• Execute the Customer Experience Program and use it to improve Retail Sales and customer service standards.
• Tailor Regional and International operational initiatives to meet Country needs including translation of material and execute these according to designated timeline and budget.

Task 3: Cross Functional Relationship

• Work effectively with Retail support functions for country specific projects and needs.
• Establish collaborative and effective relationships with Country Retail Manager, Retail Training, Retail Marketing, Merchandising Manager, E-Commerce Director etc.

Task 4: Process Improvement

• Set and implement best practices on Operations Management via cross-functional and cross-channel collaboration. Drive process improvements and strategic priorities in the country.

Task 5: Teams

• Drive and coach country Operations teams to ensure that they are motivated and capable of managing the business effectively.
• Work closely with Country Retail Training teams to identify the relevant developmental needs for store teams to ensure that training programs are targeted, relevant and conducted effectively.
• Work closely with country support functions and wholesale teams.
• Identify talent within the staff pool and develop them as part of succession planning.
• Develop strong store management team and secure succession plan through effective hiring, development, training and staff retention programs.

YOUR TALENT

Education: Bachelor 'degree in business management or equivalent studied.

Professional: Functional: Minimum 5 years retail operations experience and 2-3 years from a similar position with a Global Brand in a customer service-oriented environment (preferably apparel/footwear/sports/outdoor)

Leadership: Minimum 2 years of managerial experience. Experience in managing multiple stores required.

IT Skills: MS Excel; Basic computer skills in MS Word, PowerPoint

Language Skills: Excellent verbal and written communication skills including English at business level

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. #J-18808-Ljbffr