250 Apprenticeships & Trainee jobs in Malaysia

Corporate Training Sales / Business Development Lead

Kuala Lumpur, Kuala Lumpur Mereka

Posted 11 days ago

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Job Description

Corporate Training Sales / Business Development Lead

Join to apply for the Corporate Training Sales / Business Development Lead role at Mereka

Corporate Training Sales / Business Development Lead

Join to apply for the Corporate Training Sales / Business Development Lead role at Mereka

You’ll spearhead business development and sales for our corporate training solutions while shaping go‑to‑market strategy for an upcoming intelligent learning offering. Your mission: grow revenue, deepen client relationships, and position Mereka as the partner of choice for future‑ready workforce development.

What will you be doing

  • Source, qualify, and close new corporate training opportunities (workshops, academies, leadership programmes).
  • Uncover L&D pain points, co‑design solutions with curriculum designers & trainers, and build compelling proposals.
  • Present clear ROI narratives, demos, and case studies to Senior Management.
  • Work with marketing to refine messaging and campaigns; liaise with our tech squad to pilot the upcoming intelligent learning layer.
  • Nurture key accounts, upsell new modules, and secure multi‑year frameworks.
  • Track industry trends in corporate learning, automation, and analytics; feed insights into product roadmap.

You are an ideal candidate if.

  • 4–8 yrs B2B sales/BD experience in corporate training, HR tech, SaaS, or consulting.
  • Proven quota attainment selling to HR / L&D decision‑makers.
  • Fluency in explaining tech‑enabled learning concepts (e.g., analytics dashboards, adaptive pathways) without deep coding.
  • Ability to explain tech concepts—APIs, automation, data pipelines—to non‑technical decision maker
  • Strong consultative selling skills (SPIN, MEDDIC, or similar) and CRM proficiency (HubSpot, Salesforce, etc.
  • Self‑starter mindset; thrive in fast‑moving, entrepreneurial environments.

Click on Apply today, and we'll get in touch with you to chat about your career! We regret that only shortlisted candidates will be contacted. Cheers!

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Contract
Job function
  • Job function Sales and Business Development
  • Industries Education and Technology, Information and Media

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Sign in to set job alerts for “Corporate Specialist” roles. Executive, Group Corporate Assurance (ASEAN)

Kota Damansara, Selangor, Malaysia 16 minutes ago

ASSISTANT MANAGER, CORPORATE SECRETARIAL

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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Senior Manager, Group Corporate Assurance Recruiter - Supply Chain and Logistics (1 year contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

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Entry Level Brand Marketing (Fresh Graduate | Training Provided)

New
Kuala Lumpur, Kuala Lumpur Liger Infinity Sdn Bhd

Posted today

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Job Description

This job is perfect for fresh graduates eager to jump into the marketing world! You might like this job because you'll represent exciting brands at events, engage customers, and grow your skills in a fun, hands-on environment.

About Us
We are a dynamic marketing and events company that partners with leading brands across various industries. Our mission is to create impactful campaigns that connect brands to their target audience effectively — and we’re looking for passionate individuals to grow with us!

What You’ll Be Doing

  • Represent our clients at marketing campaigns, roadshows, and events.
  • Deliver engaging brand presentations to potential customers.
  • Assist in planning, setting up, and executing promotional activities.
  • Work closely with the team to achieve campaign objectives.
  • Continuously learn and develop your marketing & communication skills.
Job Requirements

What We’re Looking For

  • Fresh graduates are encouraged to apply — no prior experience required.
  • Excellent communication and interpersonal skills.
  • Positive, team-oriented attitude with a willingness to learn.
  • Able to work in a fast-paced, people-focused environment.

What We Offer

  • Structured training and continuous mentorship.
  • Attractive performance incentives.
  • Clear career progression opportunities.
  • Fun, supportive, and energetic work culture.
  • Opportunities to travel for events and training.

If you are ready to kick-start your career in marketing & events while having fun along the way, we’d love to meet you!

Apply now and let’s build something amazing together!

Skills

Communication

Event Management

Team Building

Creativity

Problem Solving

Time Management

Presentations

Willingness To Learn

Company Benefits

Based on your performance, the company will send you for trips to learn new thing, get more exposure and know people from different countries.

Vision

"Chase the vision, not the money; the money will end up following you." - Tony Hsieh

Upskilling Workshops

"Successful people invest in their education, development and personal motivation - knowing that these are the tools to success" - Grant Cardone.

Liger Infinity has proven track record in delivering sales and marketing results to the clients we partnered with. We work with clients from different industries such as Banking and Finance, Fast Moving Consumer Goods, Non-profit Organisations, Telecommunication and F&Bin providing professional marketing solution via face-to-face marketing.

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Assistant Manager, Training and Quality - GBS

New
Kuala Lumpur, Kuala Lumpur Herbalife

Posted today

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Job Description

Assistant Manager, Training and Quality - GBS

Herbalife Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Assistant Manager, Training and Quality - GBS role at Herbalife

Assistant Manager, Training and Quality - GBS

Herbalife Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Assistant Manager, Training and Quality - GBS role at Herbalife

Overview

THE ROLE:

The Training and Quality Assistant Manager for GBS APAC and China is responsible for leading the development, implementation, and continuous learning and quality assurance frameworks within the Global Business Services (GBS) organization. This role plays a critical part in ensuring operational excellence and capability building across service delivery teams, while aligning regional practices with global standards and strategic priorities. The ideal candidate will bring proven expertise in training strategy, quality assurance methodologies, and performance improvement in a shared services or BPO environment. Strong leadership, ability to lead remote teams, analytical skills, and a deep understanding of the APAC and China regional context are essential.

HOW YOU WOULD CONTRIBUTE:

DETAILED RESPONSIBILITIES/DUTIES:

  • Leadership and Strategy:
  • Develop and implement regional training and quality assurance strategies aligned with GBS’s global goals and the evolving needs of APAC and China markets.
  • Provide leadership and guidance to training specialists and quality analysts, ensuring alignment with performance objectives and service excellence targets.
  • Identify and evaluate opportunities to enhance training delivery, learning methods, and quality processes to support continuous capability development.
  • Collaborate with functional and operational leaders to identify skill gaps, service delivery challenges, and training needs across the region.
  • Foster a culture of continuous learning, performance improvement, and quality excellence throughout the APAC and China GBS operations.
  • Quality Assurance:
  • Develop, implement, and continuously refine quality assurance frameworks and methodologies tailored to the service lines and regional specificities of GBS APAC and China.
  • Define regional quality standards and KPIs in alignment with global benchmarks, ensuring consistent, reliable, and measurable service performance.
  • Lead quality monitoring programs that include call calibration, case reviews, and service audits, fostering a data-driven approach to performance management.
  • Oversee the implementation of root cause analysis and corrective/preventive action processes (CAPA) to address recurring issues and improve service reliability.
  • Manage the Voice of the Member (VoM) program for the region, collecting, analyzing, and disseminating member feedback to influence quality enhancements.
  • Partner with cross-functional leaders to drive a culture of continuous improvement and embed quality thinking into day-to-day operations.
  • Prepare regular quality performance reports and dashboards, providing insights and recommendations to senior leadership.
  • Training & Organizational Learning:
  • Design and implement region-specific training programs that build both functional expertise and soft skills, ensuring workforce readiness and alignment with evolving business needs.
  • Apply adult learning principles, experiential learning models, and digital learning tools to increase knowledge retention and operational impact.
  • Lead Train-the-Trainer initiatives to scale learning delivery and empower internal subject matter experts (SMEs) to act as effective trainers.
  • Collaborate with global L&D teams to localize training content for cultural, linguistic, and regulatory relevance in APAC and China.
  • Monitor training effectiveness through pre- and post-assessments, on-the-job evaluations, and learning analytics to ensure measurable outcomes.
  • Establish a knowledge-sharing culture through mentoring programs, peer learning labs, and continuous skill development initiatives.
  • Align learning initiatives with Voice of the Member insights, quality trends, and operational feedback to ensure training directly addresses performance gaps
  • Change Management:
  • Lead change management initiatives to ensure the successful adoption of new technologies, processes, and practices.
  • Communicate the benefits and impact of transformation initiatives to stakeholders at all levels.
  • Performance Measurement:
  • Develop and track key performance indicators (KPIs) to measure the success of transformation initiatives.
  • Provide regular updates and reports on the progress and impact of transformation efforts.
  • Talent Development:
  • Develop and maintain a high-performance team through mentoring, training, and professional development.
  • Foster an inclusive and collaborative work environment that promotes personal and professional growth for team members.
  • Evaluate team performance and provide constructive and timely feedback.

ORGANIZATIONAL INTERACTIONS:

  • Communication with all internal customers of the company.
  • Communication with Managers and above levels

WHAT’S SPECIAL ABOUT THE TEAM:

SUPERVISORY RESPONSIBILITIES:

  • 6 positions of trainers located in multiple GBS Centers

Qualifications

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:

  • Bachelor’s degree in Organizational Development, Education, Business Administration, or a related field; a Master’s degree in Learning & Development, Quality Management, or a related discipline is preferred.
  • Minimum of 6 years of experience in training, quality assurance, or organizational learning within

a multicultural and global service delivery environment.

  • Proven ability to lead cross-functional and cross-cultural teams focused on capability development and service excellence.
  • Strong expertise in instructional design, adult learning principles, and quality assurance frameworks (e.g., ISO, Six Sigma, COPC, or equivalent).
  • Demonstrated experience with Voice of the Customer/Member programs and the application of feedback to performance improvement.
  • Excellent communication, coaching, and facilitation skills, with the ability to engage stakeholders at all levels.
  • Capacity to thrive in a dynamic, evolving business environment with multiple competing priorities.
  • Willingness to travel within the APAC region and occasionally beyond, as required.
  • Fluency in English is required; proficiency in one or more APAC languages is an asset

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Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources
  • Industries Wellness and Fitness Services

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Get notified about new Assistant Manager Training jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

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WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 months ago

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Petaling Jaya, Selangor, Malaysia 1 month ago

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Training Coordinator

New
Airbus

Posted today

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Job Description

Job Description:

Primary Responsibilities

  • Deliver the Repair Station Training Programme (RSTP) to ensure personnel under the Airbus SMOA are fully trained for safe, PART-145 compliant maintenance.

  • Provide the material and manual improvement and development to reflect the latest maintenance practices, new regulation and environmental changes.

  • Be a local Training Focal Point;

    • Ensure session organization (Agenda, invitation, room booking/online link, attendance sheet)

    • Monitor the list of Part145 personnel (training compliance) & ensure 100% completion upon the due date.

    • Manage the follow-up database, evidences & issues

    • Other duties reasonably determined from time to time by the Company

Secondary Responsibilities

  • Promoting safety culture in all trainees, emphasizing human factors, safe working practices, and adherence to approved maintenance documentation.

  • Maintain accurate and up-to-date training records for all personnel, which are subject to internal and external audits by aviation authorities to serve as evidence of compliance and individual competency.

  • Be the liaison person to provide constant communication and coordination with various stakeholders, including internal departments, external training providers, and regulatory bodies.

  • Responsible for managing the training budget, facilities, and materials to ensure efficient and effective delivery of training programs.

  • Oversight of continuation training by ensuring all personnel undergo regular continuation training to stay up to date of new regulations, technologies, and maintenance procedures.

  • Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning.

  • Gather and relay feedback from the training sessions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Customer Services Sdn Bhd

Employment Type:

Permanent

---

Experience Level:

Professional

Job Family:

Training support & services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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Training Sales & Client Engagement Executive

New
Petaling Jaya, Selangor Sinergia Talents Sdn Bhd

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Join to apply for the Training Sales & Client Engagement Executive role at Sinergia Talents Sdn Bhd

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Join to apply for the Training Sales & Client Engagement Executive role at Sinergia Talents Sdn Bhd

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About Us:

We are a growing training provider serving corporate clients in Malaysia. Our focus is on practical, impactful training in areas such as leadership, customer service, ESG, digital skills, and mental wellness.

About Us:

We are a growing training provider serving corporate clients in Malaysia. Our focus is on practical, impactful training in areas such as leadership, customer service, ESG, digital skills, and mental wellness.

The Role:

We are seeking a dynamic, results-driven Sales Executive who can connect with clients, understand their needs, and match them with the right training solutions. You will be the front line in growing our corporate clientele.

Responsibilities:

1. Identify and reach out to potential clients (HR, L&D, business owners)

2. Propose tailored training programs and close deals

3. Assist in preparing client-specific training proposals

4. Follow up on leads and maintain client relationships

5. Stay up-to-date with trends in corporate training and HRD Corp offerings

Requirements:

1. 13 years in sales, preferably B2B or training/education/HR field

2. Excellent communication and presentation skills

3. Able to work independently and take ownership of targets

4. Interest in learning about training topics and client pain points

What We Offer:

Basic salary + commission structure

Supportive environment with flexibility

Opportunity to grow with the company

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Human Resources Services

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Get notified about new Client Executive jobs in Petaling Jaya, Selangor, Malaysia .

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(JO) Technical Support cum Training Support Engineer (Copiers) (58044)

New
Shah Alam, Selangor Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Posted today

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Job Description

This job is for a Mechanical Design Engineer who creates and modifies machine designs. You might like this job because it offers flexible hours, a company car for visits, and the chance to improve quality and efficiency in projects.

- To design simple assembly and parts drawing based on modification needed.
- To understand the basic characteristics of the works and design.
- Handle machine order, selection of optimal units according to customer specification, and issuance of overall machine design with guidance from supervisor.
- To design medium-scale options by referring to similar designs with support from supervisor.
- To participate in specification confirmation and ISO quality management procedures for the Design Department.
- Communicate with other departments to ensure projects are carried out smoothly and completed according to requirements.
- To contribute to Quality, Cost, Delivery (QCD) improvements periodically.
- Responsible for ISO9001 and drawing documentation compliance.
- Perform any duties assigned by the immediate superior from time to time.
- Take on additional roles or tasks as assigned by management or superiors.

- EPF/SOCSO/EIS

- Flexible working hours

- Company car for client visits

Job Requirements

【Must】
- Bachelor’s Degree or Post Graduate Diploma in Mechanical Engineering Fields
- At least 2 years of Mechanical Design experience

【Advantage】
- Knowledge of AutoCAD

This job posting appears active and does not contain any indications of expiration or unavailability.

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TRAINING & DEVELOPMENT EXECUTIVE

New
Kuching, Sarawak Central Coldstorage Kuching Sdn. Bhd.

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Job Description

Responsibilities: To assess outlet with policy and standard operating procedures (SOP); to coach on retail person to support skill development; to capable to interact and communicate clearly; to analyze and rectify challenges on retail operation consistency; and prepare report on assessment result.

  • Bachelor's Degree in Business Studies/Human Resource/Management or a related field.
  • Minimum 2 years working experience in retail operations, training, or coaching roles. Salary RM3K and above depending on the qualification and experience.
  • Possess Train The Trainer (TTT) certification.
  • Willing to travel & driving required for the role.
  • Strong interpersonal and communication skills.
  • Good command of English, Mandarin and Bahasa Malaysia.
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Procedural Training Specialist

Negeri Sembilan, Negeri Sembilan SMITH & NEPHEW ASIA PACIFIC PTE. LIMITED

Posted 1 day ago

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Procedural Training Specialist based in Singapore

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Procedural Specialist plays a vital role in supporting the smooth execution of hands-on surgical training programs at the Smith+Nephew Academy, Singapore. This role provides direct, practical support, assisting healthcare professionals (HCPs) and Smith+Nephew colleagues during cadaveric courses.

With a focus on operational excellence, the Procedural Specialist is responsible for the preparation, setup, and teardown of training stations, specimen handling, troubleshooting during sessions, and maintaining high standards of cleanliness, safety, and compliance within the lab.

The role involves close collaboration with internal and external stakeholders to plan, prepare, and deliver impactful training programs. By implementing rigorous health and safety protocols, the Procedural Specialist safeguards the well-being of all participants and staff while maintaining the integrity of the facility and equipment.

This position also entails managing surgical instruments and consumables, overseeing inventory via digital systems, and coordinating with internal teams to ensure full readiness for all training activities.

What will you be doing?

Course Preparation, Execution and Post Course (30%)

  • Act as the on-ground support during cadaveric or sawbones training sessions, ensuring smooth operations throughout the course.
  • Assist faculty and healthcare professionals with the use of lab equipment, ensuring functionality and providing basic troubleshooting when necessary
  • Support the safe and efficient cleanup of the lab post-course, including disinfection procedures and proper disposal of biohazard or general waste.
  • Adhere to and help enforce all health, safety, and infection control protocols during workshop execution
  • Perform post-course checks on instruments, equipment, and consumables to identify items that require maintenance, replacement, or restocking
  • Document any operational issues or incidents during the session and suggest improvements for future course execution.

Maintenance of the Laboratory, Specimens, and Instruments: (20%)

  • Maintain a clean, organized, and fully operational lab environment always, ensuring it is course-ready and compliant with safety and hygiene standards
  • Manage, clean, and store general and specialist surgical instruments before and after each training session, ensuring all tools are properly accounted for and in working condition
  • Oversee the servicing and maintenance of lab equipment, including C-arms, surgical drills, suction units. Coordinate with internal stakeholders and external vendors for timely repairs, calibration, and preventive maintenance
  • Conduct regular checks on all lab tools, machinery, and backup equipment to identify wear, damage, or functional issues and take corrective actions where necessary

Procurement and Tracking of Consumables and Specimens (20%)

  • Collaborates and coordinates the planning and forecasting of consumables/implants and specimens based on the Academy's calendar, considering course-specific needs, participant numbers, and special requests from internal and faculty
  • Monitor inventory levels of consumables, implants, and lab materials to ensure adequate stock is available for upcoming courses. Identify low stock and initiate timely replenishment to avoid shortages or delays
  • Maintain accurate usage logs and documentation of materials used during training sessions to support forecasting, procurement planning, and cost tracking.
  • Conduct periodic physical stock counts and reconcile with the digital inventory management system to ensure inventory accuracy and minimize discrepancies.
  • Receive, inspect, and process incoming shipments of surgical instruments, consumables, and specimens
  • Organize and document incoming shipments

Cadaveric Lab and Human Tissue Management (20%)

  • Assist the Procedural Training Manager in maintaining compliance with the Human Tissue License
  • Ensure full compliance with local Singapore health regulations, ethical use policies, and the Human Tissue License, including accurate and secure recordkeeping.
  • Maintain proper storage conditions for specimens, including refrigeration units, freezers, and containment systems. Monitor temperatures, perform regular checks, and report any anomalies to prevent spoilage or breach of compliance.
  • Maintain meticulous logs of specimen usage, tracking documents, and usage logs, ensuring readiness for audits or inspections.
  • Coordinate the timely and respectful disposal of specimens following approved procedures, including the cremation process. Ensure all documentation is completed and filed accordingly.
  • Support internal and external audits by preparing necessary records, coordinating with QA or regulatory representatives, and ensuring that specimen-related protocols are consistently followed.

Health, Safety & Compliance (10%)

  • Enforce all health and safety protocols during course execution and in day-to-day lab operations
  • Ensure proper usage of PPE and disposal of biological and general waste
  • Participate in internal safety audits and follow up on corrective actions
  • Participate in internal safety audits and follow up on corrective actions
  • Report and document any incidents or breaches of safety
  • To always act in a responsible manner to avoid risk to self or to the company and comply with the workplace safety and health and security policy.
  • Any other duties involved within the role and/or the tasks as assigned from time to time

What will you need to be successful?

Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

  • Minimum 2 years of experience in a surgical clinical orthopaedics environment, or equivalent experience working directly with healthcare professionals (HCPs) in a surgical or training setting
  • Experience in inventory handling and working closely with healthcare professionals in training environment.
  • Proven ability to work collaboratively with HCPs and internal stakeholders in high-paced, hands-on training environment.
  • Strong understanding of regulatory standards and best practices for clinical and lab operations, prioritizing safety, and compliance.
  • Skilled in cadaveric lab setup and handling specimens with universal precautions
  • Familiarity with orthopaedic surgical instruments and lab equipment
  • Strong understanding of infection control, health and safety, and lab compliance protocols
  • Hands-on experience in inventory tracking and course logistic
  • Excellent organizational, troubleshooting, and customer service skills
  • Ability to work effectively under pressure in a fast-paced training environment
  • Proven experience collaborating with surgeons, faculty, and cross-functional teams
  • Lifting, moving, and positioning of heavy equipment and lab supplies, including cadaveric specimens.
  • Extended periods of standing, walking, and moving between workstations, labs, and storage areas.
  • Capacity to work long hours during intensive workshops or lab sessions, including early starts or late finishes as required.
  • Willingness to work in controlled environments with regulated temperatures (e.g., cold storage) and strict biohazard protocols.
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Training Specialist Sr

Bayan Lepas Plexus Corp.

Posted 1 day ago

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Job Description

Purpose Statement: The Training Specialist Sr will leverage expertise in instructional design and technical subject matter to develop and deliver advanced training programs. This role involves researching and implementing innovative training methodologies, ensuring content accuracy, and collaborating with cross-functional teams to meet specific technical learning objectives.

Key Job Accountabilities

  • Manage training processes to ensure compliance with procedures, work instructions, and training matrix requirements.
  • Manage training-related projects including setting timetables, conducting research, developing information, and resolving concerns.
  • Administer and maintain the learning management system to align global training content globally.
  • Partner with training teams to support global training solutions, including session coordination, material development, facilitation, and assessment.
  • Identify, recommend, and develop process, policy, and procedural improvements related to training program administration.
Education/Experience Qualifications

  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or equivalent work experience.
  • A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications

  • Robust background in designing and delivering specialized technical training programs.
  • Proven record of developing tailored curriculum and facilitating immersive learning experiences with use of understanding instructional design principles as well as advanced communication and interpersonal skills.

Physical Requirements

  • Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements

  • Less than 40%

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. #J-18808-Ljbffr
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Retail Training Captain R-51059

Kuala Lumpur, Kuala Lumpur Nike

Posted 1 day ago

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Job Description

WHO ARE WE LOOKING FOR?

Training Experience Captains aims to strengthen our connection to Athletes*, by elevating our in store athletes experience, trough training excellence in all areas of the business. Whether focusing on product, service, digital innovation, store operations or any other topic critical to the Marketplace – the goal is to ensure Firstline teams that serve Nike consumer are trained, prepared and confident to serve their personal best.

The TCP ensures a commitment to premium experience and service and relies on a network of training and expert matter professionals to ensure teams have the right information, skills and abilities to deliver on the high expectations of Nike Consumers.

WHAT WILL YOU WORK ON?

PRODUCT, SERVICE & OPERATIONS BASICS EDUCATION

  • Execute Store Operations training sessions, using all the materials provided by Geo and Territory NAX leaders. Execute EKIN in Store and Virtual trialing events, following APLA and territory EKIN guardrails.
  • Execute Product, Services and Digital Innovation certification workshops and experiences for Firstline across the defined doors, in alignment with seasonal Territory EKIN calendar and NAX leaders guidance.
  • Facilitate Rookie Training Camp and execute Training experiences during Onboarding for new store teams, in alignment with standard Onboarding agendas provided by APLA NAX team.
  • Conduct Train-the-Trainer sessions with store leaders and in store trainers, as needed.
  • Use the seasonal training calendar, onboarding cadence, global /geo program rollouts and initiatives and quarterly livestream to determine area/district training strategies, plans and needs.

TRACK, MEASURE AND REPORT

  • Gather feedback to ensure the successful completion of training.
  • Observe skills and behaviors in action to determine impact and effectiveness of training efforts.
  • Identify gaps in knowledge, skill and performance and provide training recommendations.
  • Partner with Store Leaders to monitor the effectiveness of training and influence improvements by providing direct feedback to Field Leaders and Territory NAX partners.

MAKE SPORT AS DAILY HABIT & COMMUNITY IMPACT

  • Serve and inspire all store athletes. Promote and help store athletes to make sport a daily habit.
  • Educate and incentivize Firstline about Nike APPs usage (NRC, NTC)
  • Become a Nike Community Ambassador and include GYB platform education in events and store visits content.

MEMBERSHIP & O20 BASICS

  • Elevate A15 and other global and geo training content formats in store experiences and trainings.
  • Promote education and usage of Nike APP among Firstline team.

WHO WILL YOU WORK WITH?

You’ll be report to SEA&I Retail District Manager, partner & support by the Territory NAX Leader & Team. On the daily you will be supporting a diverse team of Nike Store Teams in the marketplace.

WHAT YOU BRING TO NIKE

IMPORTANT ROLE CONSIDERATIONS:

  • Key relationship with Field Leader and NAX )
  • Officially reports to Field Leader or host Head Coach in the me Portal (Nike Owned stores)
  • Field Leader or host Head Coach to manage onboarding and CFE, development in partnership with the Territory NAX team
  • Recommended length of time in role is 18-24 months
  • Coach or higher
  • Ability to travel to other stores within Territory
  • Ability to participate in weekly meetings or conference calls
  • Excellent written and verbal communication skills
  • Willingness to undertake Full Time role


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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