633 Application Analyst jobs in Malaysia

Join to apply for the

Application Analyst

role at

Plexus Corp.

Get AI-powered advice on this job and more exclusive features.

Purpose Statement Application Analysts provide Customer Service Excellence by helping customers resolve issues in a timely manner, driving to root cause prevention, maintaining core applications for availability and performance, providing conceptual design expertise, owning the application lifecycle (patching, upgrades, security updates), and managing relationships with key third-party software suppliers.

Key Job Accountabilities

Follow established change management policies to research, recommend, test, and implement system updates, modifications, or deletions, ensuring system health and availability.

Collaborate with global IT teams including project management, solution management, infrastructure, and engineering to deploy purchased or developed technologies supporting business needs.

Resolve operational issues to ensure user satisfaction, adhering to Plexus policies and procedures.

Maintain systems, networks, and technologies that support business functions, ensuring data availability, integrity, security, and recoverability 24/7, including ticket resolution, patch management, performance monitoring, upgrades, and documentation.

Follow policies for deploying, managing, and supporting systems that serve global, regional, or local needs.

Education/Experience Qualifications

Bachelor's degree preferred.

At least 2 years of related experience required; 3+ years preferred.

Equivalent education and experience may be considered.

Other Qualifications

Experience with SDLC methodology for packages, object, and change management.

Knowledge of JDE configurations, security, audit, and compliance controls.

Experience with JDE maintenance, Server Manager, and VDI.

Ability to support 24/7 monitoring, possibly outside normal hours.

Physical Requirements Office environment with typical office equipment; prolonged sitting and ergonomic considerations.

Travel Requirements N/A

This document is not a contract and does not cover all possible tasks.

#J-18808-Ljbffr

Join to apply for the

Tech & Business Application Analyst

role at

ELSA ENERGY . Position:

Tech & Business Applications Analyst Industry:

Oil & Gas Location:

Sabah Scope of Works:

Provide day-to-day support for business applications (e.g., ERP, HR, Finance, Supply Chain, Maintenance systems). Troubleshoot system issues, coordinate with vendors, and ensure timely resolution. Assist with system upgrades, patches, testing, and implementation of new features. Work with internal users to gather requirements and support process improvements. Maintain proper documentation of applications, configurations, and user guidelines. Ensure compliance with company IT policies and standards. Support digital initiatives and contribute to continuous improvement projects. Minimum Requirements:

Degree in Information Technology, Computer Science, Business Information Systems, or related field. 2-4 years of experience in IT application support or business systems (fresh graduates with strong academic background may also be considered). Knowledge of enterprise systems such as ERP, SAP, or other business applications. Strong problem-solving and analytical skills. Note: Only those applicants who meet the above criteria will be contacted as part of the shortlisting process. Additional Information:

Seniority level: Not Applicable Employment type: Full-time Job function: Business Development and Sales Industry: Oil and Gas Referrals increase your chances of interviewing at ELSA ENERGY by 2x. Set up job alerts for “Technical Business Analyst” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the Application Support Analyst role at Prudential Services Asia

Continue with Google Continue with Google

3 months ago Be among the first 25 applicants

Join to apply for the Application Support Analyst role at Prudential Services Asia

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

We are looking for a technically capable and adaptable Application Support Analyst to support and optimize the systems, tooling and processes that power our actuarial end to end platform. This role works across cloud platforms (Azure and GCP ) and partners closely with actuarial and data teams to improve integration, automation, and the overall technology ecosystem.

Prior experience with actuarial modeling systems (e.g., Pathwise, Prophet) or data-related tools (e.g. Databricks, Collibra, Unify) is an advantage but not required .

Key Responsibilities

• Collaborate with Actuarial, Data, and Technology stakeholders to understand process needs and co-develop effective solutions.
• Support and enhance the actuarial system and tooling used by actuarial teams, ensuring usability, stability, and performance.
• Assist with integration and configuration of tooling such as Unify, Collibra, and Databricks in a cloud environment.
• Enable use of actuarial modeling systems like Pathwise and Prophet within Azure and GCP platforms.
• Contribute to systems and tooling documentation, troubleshooting, user support, and continuous improvement efforts.
• Learn and adopt new technologies and tools aligned with actuarial domain requirements.
  
  
  

Requirements

• Ideally 6 to 8 years’ experience in system implementation/support
• Familiarity with cloud platforms, especially Microsoft Azure and/or Google Cloud Platform (GCP)
• Strong problem-solving skills and learning mindset, with the ability to pick up new technologies quickly.
• Comfortable working in a dynamic, multi-tool environment.
  
  
  

Good To Have

• Experience with actuarial modeling software implementations is advantageous.
• Exposure to tools such as Databricks, Collibra, Unify, or similar platforms is a plus, not mandatory.
• Basic scripting knowledge (e.g., PowerShell) is a plus.
• Experience in insurance, financial services, or working with actuarial or risk teams is a plus.
• Cloud certifications (e.g., Azure Fundamentals, GCP Associate Cloud Engineer) are a bonus.
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Information Technology

Referrals increase your chances of interviewing at Prudential Services Asia by 2x

Get notified about new Application Support Analyst jobs in Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia .

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 18 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Ara Damansara, Selangor, Malaysia MYR96,000 - MYR138,000 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Technical Application Specialist - ERP Support

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Data Warehouse Development and Application Support Specialist

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 10 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Senior Application Support Specialist , Finance Systems

Petaling Jaya, Selangor, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Software Application Support Specialist (US Time Zone)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the

Application Support Analyst

role at

Prudential Services Asia Continue with Google Continue with Google 3 months ago Be among the first 25 applicants Join to apply for the

Application Support Analyst

role at

Prudential Services Asia Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

We are looking for a technically capable and adaptable Application Support Analyst to support and optimize the systems, tooling and processes that power our actuarial end to end platform. This role works across cloud platforms ( Azure and GCP ) and partners closely with actuarial and data teams to improve integration, automation, and the overall technology ecosystem.

Prior experience with actuarial modeling systems (e.g., Pathwise, Prophet) or data-related tools (e.g. Databricks, Collibra, Unify) is an

advantage but not required .

Key Responsibilities

Collaborate with Actuarial, Data, and Technology stakeholders to understand process needs and co-develop effective solutions. Support and enhance the actuarial system and tooling used by actuarial teams, ensuring usability, stability, and performance. Assist with integration and configuration of tooling such as Unify, Collibra, and Databricks in a cloud environment. Enable use of actuarial modeling systems like Pathwise and Prophet within Azure and GCP platforms. Contribute to systems and tooling documentation, troubleshooting, user support, and continuous improvement efforts. Learn and adopt new technologies and tools aligned with actuarial domain requirements.

Requirements

Ideally 6 to 8 years’ experience in system implementation/support Familiarity with cloud platforms, especially Microsoft Azure and/or Google Cloud Platform (GCP) Strong problem-solving skills and learning mindset, with the ability to pick up new technologies quickly. Comfortable working in a dynamic, multi-tool environment.

Good To Have

Experience with actuarial modeling software implementations is advantageous. Exposure to tools such as Databricks, Collibra, Unify, or similar platforms is a plus, not mandatory. Basic scripting knowledge (e.g., PowerShell) is a plus. Experience in insurance, financial services, or working with actuarial or risk teams is a plus. Cloud certifications (e.g., Azure Fundamentals, GCP Associate Cloud Engineer) are a bonus.

Prudential is an equal opportunity employer.

We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Job function Information Technology Referrals increase your chances of interviewing at Prudential Services Asia by 2x Get notified about new Application Support Analyst jobs in

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia . WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 18 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Ara Damansara, Selangor, Malaysia MYR96,000 - MYR138,000 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Technical Application Specialist - ERP Support

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Data Warehouse Development and Application Support Specialist

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 10 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Senior Application Support Specialist , Finance Systems

Petaling Jaya, Selangor, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Software Application Support Specialist (US Time Zone)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

SENIOR APPLICATION SUPPORT ANALYST page is loadedSENIOR APPLICATION SUPPORT ANALYST Apply locations Klang Valley time type Full time posted on Posted Yesterday time left to apply End Date: August 31, 2025 (16 days left to apply) job requisition id JR100335

It's fun to work in a company where people truly BELIEVE in what they're doing!

Role Summary

The Manager, Digital Support provides leadership to the application support team and ensures stable and responsive digital operations across the enterprise. This role oversees support planning, escalated issue resolution, system monitoring, vendor coordination, and process optimization. The Manager plays a key role in guiding both people and processes to deliver efficient, consistent, and business-aligned application support services. Additionally, the Manager plays a key role in project enablement and change management by guiding rollout readiness, overseeing UAT coordination, and supporting user adoption. Through cross-functional collaboration and process optimization, the Manager ensures stable system performance and a high standard of user support.

Key Responsibilities

Support Operations & Team Leadership

• Lead day-to-day operations of the Digital Support team including Executive and Assistant Manager levels.
• Manage workload distribution, SLA enforcement, and performance evaluation.
• Ensure escalated issues are addressed efficiently and documented accurately.

Support Planning, Standards & Execution

• Define and enforce consistent support procedures, escalation protocols, and communication standards.
• Lead incident reviews, trend analysis, and knowledge-sharing activities to minimize recurring issues.

Application Monitoring & Problem Resolution

• Monitor key system health indicators and ensure timely execution of preventive maintenance tasks.
• Analyze and resolve critical incidents, identifying root causes and initiating long-term corrective actions.

Project Rollout & Change Support

• Oversee team involvement in UAT, guide deployment readiness, and review training or support materials.
• Ensure changes are well communicated to users and user training is delivered effectively.

Team Management & Development

• Manage day-to-day performance and engagement of the digital support team.
• Identify skill gaps and coordinate training, coaching, and on-the-job development activities.
• Promote collaboration, knowledge sharing, and a continuous improvement mindset within the team.

Cross-Functional & Vendor Collaboration

• Serve as the primary liaison for business users, project stakeholders, and external vendors.
• Track vendor service levels, review fixes, and coordinate the implementation of system improvements.

Reporting, Documentation & Compliance

• Review and validate monthly support dashboards, issue logs, and compliance documentation.
• Approve and enforce the use of SOPs, support playbooks, and standardized templates.

The selection process may take some time as we carefully consider each talent that comes our way. Please note that we will only be in contact with successfully shortlisted candidates for the next phase of the recruitment process within 2-4 weeks. We truly appreciate your interest and always look forward to meeting great people who’d like to work with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Welcome Message About Us

Join EcoWorld in Creating Tomorrow & Beyond

At EcoWorld, we are more than just a property developer; we are creators of thriving, sustainable communities. With over a decade of experience, our commitment to excellence drives us to build exceptional spaces and contribute to a better, greener future.

Experience a vibrant and forward-thinking workplace where efficiency and creativity are celebrated. EcoWorld fosters professional growth and offers a challenging yet rewarding environment where you can make a difference. We embrace technology and digital innovation to remain at the forefront of Malaysia’s real estate industry.

So, if you’re passionate about sustainability and progress, EcoWorld is the perfect place for you. Join Team EcoWorld and start your journey towards Creating Tomorrow & Beyond.

#J-18808-Ljbffr

We are seeking a talented individual to join our Application Management Services team at Marsh & McLennan Asia Business Services (MMABS) . This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. It is a hybrid role requiring work as per the respective team's arrangement.

Salesforce Application Support Analyst

1. As a Salesforce Application Support Analyst within our Application Management Services team, you will support Business-As-Usual (BAU) activities and contribute to strategic initiatives led by senior team members.
2. This role requires a proactive team player capable of contributing, coordinating, and identifying opportunities for system improvements.

Responsibilities:

1. Coordinate and contribute to Level 2 and Level 3 support activities, troubleshoot issues, escalate when necessary, and ensure minimal disruption to business operations.
2. Design, develop, and implement complex Salesforce solutions, automation, and integrations aligned with business goals.
3. Optimize Salesforce functionality by evaluating new features, implementing best practices, and participating in system upgrades and enhancements.
4. Stay current with Salesforce releases, features, and industry best practices; recommend and implement improvements to maximize platform value.
5. Design and develop automation workflows using Salesforce Lightning flows to streamline business processes.
6. Support workflows using tools like ServiceNow, ensuring efficient incident and change management processes.

Qualifications:

1. Degree in Computer Science with 2-3 years of hands-on Salesforce support experience, with a proven ability to lead solutions and drive initiatives independently.
2. Experience with Lightning, automation, integrations, and evaluating and implementing AppExchange solutions and third-party integrations.
3. Familiarity with ITIL standards, incident management, and change control processes.

Preferred Attributes:

1. Flexible work approach, including some weekend/public holiday work and on-call duties.
2. Support for Pacific work hours to assist Australia/New Zealand operations.
3. Salesforce Administrator Certification.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and over 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit marshmclennan.com or follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best talent and embrace diversity in all forms, including age, background, disability, ethnicity, family duties, gender orientation, marital status, nationality, parental status, personal or social status, political views, race, religion, sex/gender, sexual orientation, skin color, or any other characteristic protected by law.

We support hybrid work, offering the flexibility of remote work combined with in-office collaboration, connections, and professional development. All colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one "anchor day" per week for full team in-person meetings.

#J-18808-Ljbffr

We are seeking a talented individual to join our

Application Management Services

team at

Marsh & McLennan Asia Business Services (MMABS)

. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. It is a hybrid role requiring work as per the respective team's arrangement.

Salesforce Application Support Analyst

As a Salesforce Application Support Analyst within our Application Management Services team, you will support Business-As-Usual (BAU) activities and contribute to strategic initiatives led by senior team members.

This role requires a proactive team player capable of contributing, coordinating, and identifying opportunities for system improvements.

Responsibilities:

Coordinate and contribute to Level 2 and Level 3 support activities, troubleshoot issues, escalate when necessary, and ensure minimal disruption to business operations.

Design, develop, and implement complex Salesforce solutions, automation, and integrations aligned with business goals.

Optimize Salesforce functionality by evaluating new features, implementing best practices, and participating in system upgrades and enhancements.

Stay current with Salesforce releases, features, and industry best practices; recommend and implement improvements to maximize platform value.

Design and develop automation workflows using Salesforce Lightning flows to streamline business processes.

Support workflows using tools like ServiceNow, ensuring efficient incident and change management processes.

Qualifications:

Degree in Computer Science with 2-3 years of hands-on Salesforce support experience, with a proven ability to lead solutions and drive initiatives independently.

Experience with Lightning, automation, integrations, and evaluating and implementing AppExchange solutions and third-party integrations.

Familiarity with ITIL standards, incident management, and change control processes.

Preferred Attributes:

Flexible work approach, including some weekend/public holiday work and on-call duties.

Support for Pacific work hours to assist Australia/New Zealand operations.

Salesforce Administrator Certification.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and over 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit marshmclennan.com or follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best talent and embrace diversity in all forms, including age, background, disability, ethnicity, family duties, gender orientation, marital status, nationality, parental status, personal or social status, political views, race, religion, sex/gender, sexual orientation, skin color, or any other characteristic protected by law.

We support hybrid work, offering the flexibility of remote work combined with in-office collaboration, connections, and professional development. All colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one "anchor day" per week for full team in-person meetings.

#J-18808-Ljbffr

SENIOR APPLICATION SUPPORT ANALYST page is loaded SENIOR APPLICATION SUPPORT ANALYST Apply locations Klang Valley time type Full time posted on Posted Yesterday time left to apply End Date: August 31, 2025 (16 days left to apply) job requisition id JR100335

It's fun to work in a company where people truly BELIEVE in what they're doing! Role Summary The Manager, Digital Support provides leadership to the application support team and ensures stable and responsive digital operations across the enterprise. This role oversees support planning, escalated issue resolution, system monitoring, vendor coordination, and process optimization. The Manager plays a key role in guiding both people and processes to deliver efficient, consistent, and business-aligned application support services. Additionally, the Manager plays a key role in project enablement and change management by guiding rollout readiness, overseeing UAT coordination, and supporting user adoption. Through cross-functional collaboration and process optimization, the Manager ensures stable system performance and a high standard of user support. Key Responsibilities Support Operations & Team Leadership Lead day-to-day operations of the Digital Support team including Executive and Assistant Manager levels. Manage workload distribution, SLA enforcement, and performance evaluation. Ensure escalated issues are addressed efficiently and documented accurately. Support Planning, Standards & Execution Define and enforce consistent support procedures, escalation protocols, and communication standards. Lead incident reviews, trend analysis, and knowledge-sharing activities to minimize recurring issues. Application Monitoring & Problem Resolution Monitor key system health indicators and ensure timely execution of preventive maintenance tasks. Analyze and resolve critical incidents, identifying root causes and initiating long-term corrective actions. Project Rollout & Change Support Oversee team involvement in UAT, guide deployment readiness, and review training or support materials. Ensure changes are well communicated to users and user training is delivered effectively. Team Management & Development Manage day-to-day performance and engagement of the digital support team. Identify skill gaps and coordinate training, coaching, and on-the-job development activities. Promote collaboration, knowledge sharing, and a continuous improvement mindset within the team. Cross-Functional & Vendor Collaboration Serve as the primary liaison for business users, project stakeholders, and external vendors. Track vendor service levels, review fixes, and coordinate the implementation of system improvements. Reporting, Documentation & Compliance Review and validate monthly support dashboards, issue logs, and compliance documentation. Approve and enforce the use of SOPs, support playbooks, and standardized templates. The selection process may take some time as we carefully consider each talent that comes our way. Please note that we will

only be in contact with successfully shortlisted candidates

for the next phase of the recruitment process within 2-4 weeks. We truly appreciate your interest and always look forward to meeting great people who’d like to work with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Welcome Message

About Us

Join EcoWorld in Creating Tomorrow & Beyond At EcoWorld, we are more than just a property developer; we are creators of thriving, sustainable communities. With over a decade of experience, our commitment to excellence drives us to build exceptional spaces and contribute to a better, greener future. Experience a vibrant and forward-thinking workplace where efficiency and creativity are celebrated. EcoWorld fosters professional growth and offers a challenging yet rewarding environment where you can make a difference. We embrace technology and digital innovation to remain at the forefront of Malaysia’s real estate industry. So, if you’re passionate about sustainability and progress, EcoWorld is the perfect place for you. Join Team EcoWorld and start your journey towards Creating Tomorrow & Beyond.

#J-18808-Ljbffr

Tech Business Application & Cybersecurity Analyst

Join to apply for the

Tech Business Application & Cybersecurity Analyst

role at

ELSA ENERGY . Position:

Tech Business Application & Cybersecurity Analyst Industry:

Oil & Gas Location:

Sabah Scope of Works:

Provide support for business applications and ensure smooth daily operations. Assist with application upgrades, troubleshooting, and system improvements. Monitor and maintain IT security measures to protect systems and data. Respond to cybersecurity alerts and assist in incident resolution. Ensure compliance with company IT and security policies. Work closely with internal teams and vendors on IT-related matters. Minimum Requirements:

Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field. 3-5 years of experience in IT application support, system administration, or cybersecurity (preferably in oil & gas or energy sector). Basic knowledge of enterprise systems and IT security practices. Good problem-solving, communication, and teamwork skills. Note: Only applicants meeting the above criteria will be contacted during the shortlisting process. Additional Details:

Seniority level:

Not Applicable Employment type:

Full-time Job function:

Information Technology Industries:

Oil and Gas Referrals can increase your chances of interviewing at ELSA ENERGY by 2x. Get notified about new Cyber Security Analyst jobs in

Sabah, Malaysia .

#J-18808-Ljbffr