68 Analyst Retail jobs in Malaysia

Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the country’s growing energy needs and contributes to a more progressive nation. We are dedicated and passionate about our vision - to be the leading provider of total customer solutions in the oil sector and its allied businesses.

We are seeking dynamic & innovative individuals who have the drive to make a difference & are fueled to succeed!

Responsibilities:

• Lead IT initiatives, from evaluation to deployment.
• Research and evaluate hardware/software for recommendations.
• Collaborate cross-functionally for system improvement.
• Architect system solutions, including cloud infrastructure.
• Design, develop, and deploy web and mobile applications.
• Own and maintain the technology portfolio.
• Ensure functionality and interoperability of systems.
• Advocate for system improvement and efficiency.
• Travel to service stations and attend meetings.
• Support system-related audits.
• Custodian of DRP and BCP for Retail IT.

We are looking for candidates with these qualifications:

• Bachelor’s Degree in Computer Science or related field.
• Minimum three (3) years of experience in retail or banking.
• Strong foundation in Microsoft, Linux, and PC computing.
• Proficient in AWS, Cisco networking, DevOps, and SysOps.
• Experience with programming languages (Java, Python, etc.).
• Competent in SQL, NoSQL databases, and data visualization tools such as Microsoft SQL, MySQL, Postgres SQL, Aurora, Mongo DB, DynamoDB, RedShift, Power BI, Qlik and QuickSight.
• Familiarity with integration technologies (RESTful API, ETL, LDAP, SSO and other web service integrations).
• Relevant certifications in SysOps and DevOps.
• Experience in a leadership role is an advantage.

Thank you for your application! We’re thrilled that you’d like to join Petron Malaysia and we appreciate your interest in the position.

Please note that due to the volume of applications, only shortlisted candidates will be contacted.

Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the country’s growing energy needs and contributes to a more progressive nation. We are dedicated and passionate about our vision - to be the leading provider of total customer solutions in the oil sector and its allied businesses.

We are seeking dynamic & innovative individuals who have the drive to make a difference & are fueled to succeed!

Job summary:

We are seeking skilled Full Stack Developer to support our Loyalty Management System and drive seamless API integrations across multiple platforms. The ideal candidate brings strong analytical thinking, experience in POD and payment systems and the ability to develop both web and mobile applications using native and cross-platform frameworks.

Responsibilities:

• Design, develop and maintain scalable web and mobile applications
• Integrate APIs with internal and third-party systems (e.g. POS, payment gateways)
• Collaborate with system analysts and stakeholders to gather and translate business requirements
• Develop robust backend services with SQL databases
• Troubleshoot, debug and deliver creative solutions to technical challenges
• Contribute to the development and optimization of the Loyalty Management System
• Ensure system reliability, performance and security across all touchpoints
  
  

• Bachelor’s Degree in Computer Science or related field
• Minimum 4 years experience with proven experience in full stack development (front-end, back-end, database)
• Proficient in SQL technologies
• Hands-on experience with POS and payment system integration
• Strong analytical and problem-solving skills, akin to a System Analyst
• Experience in mobile app development (Flutter and native platforms)
• Excellent communication and collaboration skills
• Familiarity with DevOps and CI/CD practices
• Experience in fuel retail or payment industry is an advantage
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Internet Publishing

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• Full accountability for the brand's Profit & Loss, ensuring revenue, margin, and cost targets are achieved while developing and implementing budgets, sales forecasts, and financial plans.
• Oversee all retail operations across stores and e-commerce, ensuring consistency in execution, service excellence, compliance with SOPs, and operational efficiency.
• Define and execute brand and business strategies, identifying growth opportunities, market expansion potential, and initiatives to strengthen brand equity and customer experience.
• Partner with merchandising and buying teams to align product assortments with brand identity and customer needs, optimizing inventory levels, stock turnover, and supporting seasonal campaigns.
• Lead, mentor, and inspire retail and operations teams to achieve business goals, cultivating a high-performance culture and driving talent development.
• Collaborate closely with cross-functional departments including marketing, finance, HR, and supply chain to ensure seamless execution of strategies.
• Champion customer experience excellence, ensuring service standards reflect the brand's values and consistently drive loyalty and satisfaction.
• Build and maintain strong relationships with business partners, landlords, suppliers, and stakeholders while serving as the brand's key operational representative.

• Bachelor's degree in Business, Retail Management, or related field; MBA preferred.
• Minimum 15 years of progressive retail experience with at least 5 years in a senior leadership role.
• Proven track record in P&L ownership with strong commercial acumen and financial management skills.
• Deep understanding of retail operations, merchandising, and customer experience best practices.
• Strong leadership and communication skills with ability to influence at all levels.
• Strategic thinker with hands-on execution capability in fast-paced environments.

• High-level impact and ownership opportunities in driving business strategies, expansion, and optimizing operations.
• Exciting career growth and leadership role in an established retail brand.
• A fast-paced and evolving retail environment where expertise in strategy and operations will be valued and recognized.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

1. Process authorized Retail Operation and Adviser Remuneration transactions within the required benchmarks.
2. Process all Life change requests received as per stipulated requirements.
3. Ensure that timelines and objectives as agreed with superiors for any other assignments/projects are met or exceeded.
4. Ensure 100% on-time implementation of impact plans and participate in team activities.
5. Attend and get certified for development plans identified to upgrade authority limits/upskill and for personal development.
6. Perform other responsibilities and duties periodically assigned by supervisor to meet operational and other requirements.
7. Ensure that the agreed individual processing Turn Around Times (TAT) are met or exceeded.
8. Ensure that the quality, including presentation and accuracy of service provided, meets or exceeds customer and business partner expectations.
9. Ensure that productivity meets or exceeds defined minimum performance standards.
10. Ensure that tardiness meets the benchmark.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

This job is a Retail Operations Manager at a fun gaming center. You might like this job because you’ll lead a team, ensure top-notch customer experiences, and keep everything running smoothly while promoting a lively atmosphere!

• Oversee the daily operations of all game zones, ticketing counters, and retail areas within the Sunway branch.
• Ensure all interactive attractions are fully functional and comply with safety and standard operating procedures (SOPs).
• Coordinate with the technical team for preventive maintenance and timely repairs of gaming equipment.
• Monitor store cleanliness, equipment functionality, and general presentation of all areas.
• Staff Supervision and Development:
• Supervise a team of Game Marshals, Operations Associates, and Front Desk Executives.
• Conduct training sessions for new staff on customer service, safety procedures, and game operations.
• Set daily performance targets for team members and provide coaching for continuous improvement.
• Conduct regular performance evaluations and provide feedback for staff growth.
• Schedule staff shifts to ensure adequate coverage during peak and off-peak hours.
• Customer Service Management:
• Ensure high standards of customer service, including clear game instructions, prompt issue resolution, and friendly interactions.
• Monitor customer feedback and resolve complaints professionally and promptly.
• Provide clear briefings to players on game rules and safety guidelines before gameplay.
• Implement customer engagement activities (e.g., lucky draws, customer challenges) to enhance satisfaction.
• Game Zone Management:
• Conduct daily checks of all game zones to ensure equipment is safe and fully operational.
• Oversee the player experience for each game, ensuring fair play and adherence to rules.
• Assist the Operations Manager in introducing new game modes or upgrading existing games.
• Monitor player participation rates and report any recurring technical issues to the technical team.
• Retail and Ticketing Management:
• Manage the ticketing process, ensuring accurate sales, customer registration, and queue management.
• Oversee the sales of retail merchandise, ensuring attractive displays and adequate stock levels.
• Monitor stock levels for game supplies and retail items, coordinating with the procurement team for replenishment.
• Implement loss prevention measures to minimize theft or misuse of retail items.
• Safety and Compliance:
• Enforce safety protocols across all game zones, including equipment usage, player briefings, and emergency procedures.
• Conduct regular safety inspections of game areas and report any hazards.
• Ensure staff are trained in emergency procedures, including first aid and evacuation plans.
• Reporting and Communication:
• Prepare daily sales and performance reports for the HQ Office.
• Track customer attendance, feedback, and game participation data for analysis.
• Communicate important updates, promotions, and changes to staff members.
• Maintain clear communication with the Operations Manager regarding any operational challenges.
  

Leadership and Team Development:

- Embody and promote Bomb Battle’s core values.

- Positivity: Inspire enthusiasm and foster a welcoming environment.

- Responsibility: Lead by example and take ownership of challenges and solutions.

- Fun: Ensure a lively and engaging atmosphere for customers and team members alike.

- Lead, coach, and motivate your team to deliver an exceptional, service-oriented customer experience.

- Create, manage, and coordinate staff schedules to ensure optimal coverage.

- Maintain open and consistent communication with all team members and the corporate office to ensure streamlined operations and alignment with company goals.

Requirements

• Education: Diploma or SPM with proven experience in retail or hospitality management.
• Experience: Minimum 2-3 years of experience in a supervisory role in retail, entertainment, or customer service.
• Able to speak in English

Technical Skills:

• Proficiency in POS systems and ticketing software.
• Basic understanding of interactive game mechanics and equipment maintenance is an advantage.
• Strong problem-solving and decision-making skills.

Soft Skills:

• Excellent leadership and team management skills.
• Strong customer service skills with a friendly and approachable demeanor.
• Good communication and interpersonal skills.
• Ability to work under pressure and adapt to a fast-paced environment.

Availability: Willing to work on-site, including weekends, public holidays, and extended hours as needed.

Team Management

Interpersonal Communications

Operating Systems

Decision Making

Be comfortable & shine!

The Bomb Battle outlet located in Berjaya Times Square KL which is located nearby to Monorail Imbi station, LRT Hang Tuah and MRT Bukit Bintang.

We offer employees a good career path and skills enhancement opportunities.

We promote transparent interaction where all are free to express their suggestions or ideas to contribute to the business's success.

An inclusive workplace environment where all individuals have equal treatment.

We provide accomodation for those who needs to relocate.

Bomb Battle is the first's interactive indoor attraction located in Kuala Lumpur. A groundbreaking entertainment company that takes immersive activity to the next level! Imagine stepping into a real-life video game physically and facing thrilling challenges that will leave you breathless.At BOMB BATTLE, we pride ourselves on offering an experience unlike any other. Our classic mission involves donning a hazmat.

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

We are currently recruiting for a Retail Operations Manager.

Job Responsibilities:

• Oversee all Retail HQ units to ensure effective coordination and execution of tasks.
• Develop strategies to improve store operations and ensure store SOP compliance.
• Supervise Retail HQ unit managers and provide guidance on operational priorities.
• Monitor store performance, identify gaps, and implement corrective actions.
• Collaborate with senior management to align retail strategies with business goals.
• Review unit reports and ensure accurate data analysis for decision-making.
• Ensure all team projects are followed up and executed as planned.

Position Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or related field.
• Minimum 5 years of experience in retail operations with good managerial experience.
• Strong leadership, decision-making, and problem-solving skills.
• Ability to manage multiple units and coordinate across departments.
• Strong analytical and strategic thinking skills.
• Excellent communication and stakeholder management abilities.