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Job Title:
Cloud Resiliency Engineer (Koren & English)
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Minimum 5+ years of hands-on experience in the following areas:
- Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
- Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
- Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
- Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
- Experience in business continuity planning, incident response coordination, and process maturity assessments.
Location:
MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40
Language Requirements:
Time Type:
Full time
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**Job Description**
**Job Description**
**Title:** Principal Cloud Architect - HPC/GPU & AI Platform Solutions
**Job Type:** Full-time
**About the Role**
As a Principal Cloud Architect, you will be at the forefront of designing and implementing next generation accelerated computing and AI solutions on Oracle Cloud Infrastructure (OCI). You will engage directly with startup to strategic customers, helping them architect and deploy complex HPC and GPU clusters, AI platforms, and intelligent agentic solutions across POC and production environments. You will play a pivotal role in pre-sales technical consulting, solution engineering, and AI transformation strategy.
This is a highly visible and influential role, combining deep technical skills with a consultative approach to support from emerging AI Startups to Fortune 500 customers, develop scalable AI architectures, and contribute to Oracle's strategic vision for cloud and AI adoption.
**Key Responsibilities**
+ Architect and deploy large-scale GPU/HPC infrastructure on OCI using tools like Terraform, Ansible, Slurm and Kubernetes.
+ Build automated solutions for cluster provisioning, software deployment, and infrastructure as code.
+ Collaborate with Oracle's largest enterprise customers to define and tailor solutions that meet high-performance compute and AI requirements.
+ Support LLM-based solutions, agentic AI systems, and robotic AI platforms from design through deployment.
+ Act as a trusted technical advisor, guiding customers on best practices, cloud migration strategies, and deployment patterns.
+ Conduct customer training, workshops, and technical deep dives to enable successful cloud adoption.
+ Collaborate cross-functionally with product, support, and engineering to close technical gaps and influence product roadmaps.
+ Develop and share technical assets including competitive differentiators, code samples, demos, blogs, and white papers.
+ Identify and work with key AI Partners to support customer requirements from design to deployments.
**Required Technical Skills**
+ Hands-on expertise with GPU and HPC architecture in cloud and on-prem environments.
+ Proficiency in scripting and automation: Python, Bash, PowerShell, Terraform, Ansible.
+ Experience with cluster managers (SLURM, PBS, Bright), Kubernetes, and container orchestration.
+ Knowledge of RDMA, Infiniband, MPI, and distributed file systems.
+ Core Cloud Native experience
+ Familiarity with AI/ML platforms, large language models (LLMs), and inference serving stacks.
**Business & Leadership Skills**
+ 5+ years in pre-sales, technical consulting, or customer-facing solution architecture.
+ Strong communication and presentation skills for both technical and executive audiences.
+ Passion for working with top-tier customers and partners to deliver innovative cloud solutions.
+ Ability to translate complex technical capabilities into business-aligned strategies.
**Preferred Qualifications**
+ Demonstrated thought leadership through publications, speaking engagements, or community contributions.
+ Experience working with Oracle Cloud Infrastructure (OCI) or similar cloud platforms.
+ Language: Mandarin
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

We are seeking an experienced Presales Engineer . You will be responsible for providing technical guidance, support and solutions to our customers in the cloud native and container platform area. You will also work closely with our internal teams to develop and implement solutions to improve our offerings and ensure customer satisfaction.

Key Responsibilities:

• Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.
• Cooperate with the sales team to identify business opportunities, provide solutions and pre-sales technical support
• Responsible for the preparation of project proposals, bids, test reports, implementation plans and other technical documents.
• Collect and sort out the needs from the client and the market, and provide more accurate and timely information for back-end products and R&D.
• Participate in relevant marketing activities and keynote speeches.
• Carry out technical exchanges and cooperation with partners.

Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering or related field.
• Min. 2 years of working experience in IT and Internet related companies. Familiar with the mainstream technology and related company products in the cloud computing industry. Experience in Presales, R&D or operation and maintenance of medium and large-scale projects is preferred.
• Excellent communication skills, including the ability to communicate technical information to both technical and non-technical audiences.
• Proficiency in English and Mandarin are highly desirable.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and analytical skills.