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Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description

• To handle check-in and check-out transaction

• To key in customer date in GHPMS

• Computes bill, collects payment, and makes change for guests

• Makes and confirms reservations

• Posts charges such as room, food, liquor, or telephone, to guest folio

• Makes restaurant, transportation, or entertainment reservations for guests

Job Requirement

• Minimum SPM, preferable those who possess Diploma / Certificate in Hotel Management

• Height: 160 cm for male and 157 cm for female

• Ability to converse in English and Bahasa Malaysia

• Pleasant personality

• Knowledge in Chinese dialects will be an added advantage

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

Job Segment: Hotel Reception, Secretary, Administrative Assistant, Hospitality, Administrative

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• Be the warm welcome that sets the tone for a memorable guest experience, demonstrating genuine hospitality and professionalism.
• Acknowledge and prioritize IHG Rewards Club members, VIPs, and returning guests, both in person and on the phone.
• Take and manage guest bookings with accuracy, identifying up-selling opportunities to enhance guest stays by promoting hotel services, amenities, and packages.
• Maintain a deep understanding of and adhere to IHG Brand Standards , hotel policies, and operational processes to deliver consistent and high-quality service.
• Handle cash, credit, and digital transactions with precision, ensuring all processes align with hotel financial policies.
• Facilitate seamless check-in and check-out experiences, including verifying IDs, issuing room keys, and managing safety deposit boxes securely.
• Coordinate with housekeeping to confirm room readiness and update the Property Management System (PMS) with any changes or room allocations.
• Assist in managing guest inquiries, messages, and complaints, ensuring timely responses and escalating to management when required.
• Anticipate and fulfill guest needs by recording and acting on preferences, special requests, or recurring concerns to create personalized experiences.
• Provide accurate information on local attractions, transportation, and hotel amenities to enrich the guest's stay.
• Follow all safety and emergency procedures, including reporting incidents promptly.
• Stay trained on hotel emergency protocols and assist guests during evacuations or other critical situations.
• Collaborate with other departments to ensure seamless communication and exceptional service delivery.
• Step in to support colleagues with ad-hoc duties as needed, fostering a team-oriented work environment.
• Actively participate in team briefings, training sessions, and performance discussions to enhance personal and departmental growth.
• Represent the hotel brand with pride by maintaining a polished appearance and professional demeanor at all times.
• Always stay informed of the day’s events, activities, and occupancy levels to provide accurate and timely information to guests.
• Assist with administrative duties, including filing, preparing reports, and maintaining an organized workspace.
• Monitor and replenish front desk supplies, such as registration cards, brochures, and stationery.
• Assist with managing incoming and outgoing guest mail, package deliveries, and courier services.
• Conduct follow-ups with guests during and after their stay to ensure satisfaction and address any unresolved concerns.
• Support loyalty program initiatives by encouraging enrollment and educating guests about program benefits.

What We Need From You

• Communication skills - Guests will approach you with both concerns and compliments, so you’ll need to be easy to talk to.
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
• Fluency in the local language - extra language skills would be great, but not essential.
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers.
• Flexibility - night, weekend and holiday shifts are all part of the job.
• You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
• Experience - ideally you’ll have spent at least one year in a front desk or guest service position.
• Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Negeri Sembilan

Responsibilities

• Perform good customer service to contribute to a warm welcoming ambiance of the counter service in line with the Hospital's Mission and Vision. Provide clear explanations to all customers at all times.
• Perform timely and efficient counter services including registration, admission, and discharge processes according to the department's Policies & Procedures, and ensure accurate patient information is entered/updated in the hospital system at all times.
• Ensure accurate patient information is entered/updated in the hospital system at all times.
• Be responsible for the cashier’s float so that all monies are properly accounted for.
• Collect top-up deposits/handle top-up GL for patients whose interim bills have exceeded the available deposits/GL limit.
• Ensure efficient and accurate billing at all times. Make sure all medical and pharmacy charges for patients are being charged correctly by the respective departments.
• Obtain customer and guarantor signatures on all forms and ensure all standard forms are completed with the required information.
• Properly handle all insurance cases and liaise with the Front Office Executive when necessary.
• Provide simple estimated quotations to patients.
• Attend to any queries from patients, insurance, and Consultants.
• Personally adhere to and uphold the Patient & Family Rights and Responsibilities (PFRR) in handling patients and their families at all times.
• Take part in all quality and safety-related initiatives and contribute towards the continuous improvement of the hospital.
• Perform any other related duties and responsibilities as directed by Management.
  
  

Requirements

• Minimum SPM with a pass in English, Maths, and Malay.
• At least 1 year of working experience in a related field.
• Knowledgeable in communication skills.
• Willing to work on shifts.
  
  

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Aurelius Healthcare is inspired by the wisdom of Stoicism, a philosophy followed by one of history's most revered Roman emperors. Our dedicated team nurtures patients within our facility and fosters self-confidence & self-care, all while delivering top-tier medical care.

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Qualifications & Certifications

• Minimum SPM/ High school diploma or equivalent; additional certification in office administration is a plus
• 1-2 years of experience in a front desk or customer service role

Skill / Attributes / Competencies

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office management software
• Strong verbal and written communication skills
• Demonstrated ability to manage multiple tasks and prioritize effectively

Main Responsibilities

• Serve as primary front desk contact, greeting visitors and handling incoming calls professionally.
• Provide high-level administrative support to C-suite office.
• Manage and coordinate meeting room bookings efficiently.
• Manage incoming calls, up-keep call log record, emails, and inquiries, directing them to the appropriate departments
• Support internal teams with administrative tasks as needed.
• Ensure confidentiality and discretion in all dealings.
• Maintain an organized reception area, ensuring it is always welcoming and presentable.

Minimum Job Functions

• Schedule appointments and manage calendars for team members
• Assist with administrative tasks, including data entry and filing
• Handle incoming and outgoing mail and packages
• Support the team with special projects and events as needed

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**Your Day To Day**
+ **Be the warm welcome** that sets the tone for a memorable guest experience, demonstrating genuine hospitality and professionalism.
+ Acknowledge and prioritize IHG Rewards Club members, VIPs, and returning guests, both in person and on the phone.
+ Take and manage guest bookings with accuracy, identifying up-selling opportunities to enhance guest stays by promoting hotel services, amenities, and packages.
+ Maintain a deep understanding of and adhere to **IHG Brand Standards** , hotel policies, and operational processes to deliver consistent and high-quality service.
+ Handle cash, credit, and digital transactions with precision, ensuring all processes align with hotel financial policies.
+ Facilitate seamless check-in and check-out experiences, including verifying IDs, issuing room keys, and managing safety deposit boxes securely.
+ Coordinate with housekeeping to confirm room readiness and update the Property Management System (PMS) with any changes or room allocations.
+ Assist in managing guest inquiries, messages, and complaints, ensuring timely responses and escalating to management when required.
+ Anticipate and fulfill guest needs by recording and acting on preferences, special requests, or recurring concerns to create personalized experiences.
+ Provide accurate information on local attractions, transportation, and hotel amenities to enrich the guest's stay.
+ Follow all safety and emergency procedures, including reporting incidents promptly.
+ Stay trained on hotel emergency protocols and assist guests during evacuations or other critical situations.
+ Collaborate with other departments to ensure seamless communication and exceptional service delivery.
+ Step in to support colleagues with ad-hoc duties as needed, fostering a team-oriented work environment.
+ Actively participate in team briefings, training sessions, and performance discussions to enhance personal and departmental growth.
+ **Represent the hotel brand** with pride by maintaining a polished appearance and professional demeanor at all times.
+ Always stay informed of the day's events, activities, and occupancy levels to provide accurate and timely information to guests.
+ Assist with administrative duties, including filing, preparing reports, and maintaining an organized workspace.
+ Monitor and replenish front desk supplies, such as registration cards, brochures, and stationery.
+ Assist with managing incoming and outgoing guest mail, package deliveries, and courier services.
+ Conduct follow-ups with guests during and after their stay to ensure satisfaction and address any unresolved concerns.
+ Support loyalty program initiatives by encouraging enrollment and educating guests about program benefits.
**What We Need From You**
+ Communication skills - Guests will approach you with both concerns and compliments, so you'll need to be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers.
+ Flexibility - night, weekend and holiday shifts are all part of the job.
+ You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
+ Experience - ideally you'll have spent at least one year in a front desk or guest service position.
+ Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

New Job Opportunity – Office Assistant / Admin Assistant

Good day!

We are hiring for qualified candidates to fill the position below

Malaysian candidates only, preferable Sarawakian.

Work Location: Kuching, Sarawak.

REQUIREMENTS:

• Possess knowledge and ability to use Microsoft Office skills (Word, Excel, Power Point).
• To assist on official travel management.
• Managing all correspondence and registry as well as sorting administration emails.
• Assists in planning and arranging events, including planning refreshments.
• To handle reception area and visitors’ management.
• Answer phone calls and transfers them as necessary.
• Assisting to raise Purchase Request (PR) for other business units as and when required.
• Provide support to the office administrative functions, which include undertaking clerical duties, photocopies and files appropriate documents as needed.
• Manages outgoing post and record data on deliveries.
• Maintains stock list and order office supplies as needed.
• On-going Process- Maintains accurate records for incoming and outgoing correspondences.
• Ensure enough stationery/pantry for office use – inventory control.
• Work under the general supervision of the Office Administrator and in close coordination in office management.
• Assist in compiling newspaper clipping.
• Ensure Vendor List and response letter is up to date

Interested candidates may submit your Updated CV to with the subject of (Application for Position). Apply today or share this post with your network.

Closing Date: ASAP

Only qualified candidates will be contacted.

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1) Routes and screens telephone call, greets visitors, responds to inquiries, and provides information about the organization in a professional manner.

2) Carries out e-procurement system, i.e. raise PO and closing PO for office supplies.

3) Arranges invoices, bills, and purchase orders for utilities, office supplies, and equipment to be submitted for approval.

4) Compiles monthly departmental cost reports for usage of telephones, photocopiers, petrol, courier services, and postal services.

6) Assist on monthly Payroll i.e. temp and casual workers in an accurate and timely manner.

7) Handling documents & parcels delivered

8) Organized employee engagement events

9) Handling staff's Learning & Development registration and record

10) Other ad-hoc task given by manager

Requirements :

1) Diploma in Business Studies or any other field

2) Must be detail-oriented and able to meet deadlines

3) Strong interpersonal skills

4) Able to work independently

5) Able to travel and work at Sunway Velocity / Sunway Putra Mall / Sunway 163 Mall office when required.

6)Fresh graduates are welcome to apply !

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• Salary Range MYR 5,000 - 5,999
• City Bandar Sri Damansara
• Country Malaysia

Job Description

• Report directly to the Group Directors and responsible for performing secretarial and administrative duties.
• Proactively reminding the Group Directors of important tasks and deadlines to ensure timely execution.
• Facilitating seamless communication from Group Directors' office to internal and external stakeholders, ensuring effective messaging.
• Efficiently coordinating and managing all matters related to the Group Directors, including official and non-official tasks, company events, business activities, and ad hoc requests.
• Handling internal and external correspondence on behalf of the Group Directors and Group Directors when required.
• Liaising with internal departments, overseeing case progress, and ensuring timely case closure.
• Planning and organizing Group CEO and Group Directors' business travel, including flights, accommodation, and ground transportation arrangements.
• Efficiently managing diaries, scheduling meetings and appointments, and taking minutes during meetings.
• Maintaining a well-organized filing system that ensures the security of confidential files.
• Skillfully drafting emails, letters, and other forms of correspondence as needed.
• Assisting in typing, formatting, and editing reports, documents, and presentations to maintain a professional standard.
• Providing necessary assistance with market research projects.
• Welcoming and attending to visitors, guests, and clients during functions, corporate visits, and off-site meetings.
• Undertaking specific projects or tasks as instructed by the Group CEO, ensuring successful completion.
• Any other ad-hoc duties.
  

Requirements

• Bachelor’s Degree in Business Administration or Business Management.
  
• Prior experience in a personal assistant, executive secretary, or office manager role.
  
• Highly organized with excellent time management skills.
  
• Ability to communicate clearly and concisely with clients of all levels both internally and externally.
  
• Highly familiar with software suites, such as Microsoft Office (Outlook, Word, Excel, and PowerPoint).
  
• Experience in creating and maintaining office management systems and procedures.
  
• Ability to multitask and prioritize workloads.
  

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Salary Range MYR 5,000 - 5,999 City Bandar Sri Damansara Country Malaysia Job Description

Report directly to the Group Directors and responsible for performing secretarial and administrative duties. Proactively reminding the Group Directors of important tasks and deadlines to ensure timely execution. Facilitating seamless communication from Group Directors' office to internal and external stakeholders, ensuring effective messaging. Efficiently coordinating and managing all matters related to the Group Directors, including official and non-official tasks, company events, business activities, and ad hoc requests. Handling internal and external correspondence on behalf of the Group Directors and Group Directors when required. Liaising with internal departments, overseeing case progress, and ensuring timely case closure. Planning and organizing Group CEO and Group Directors' business travel, including flights, accommodation, and ground transportation arrangements. Efficiently managing diaries, scheduling meetings and appointments, and taking minutes during meetings. Maintaining a well-organized filing system that ensures the security of confidential files. Skillfully drafting emails, letters, and other forms of correspondence as needed. Assisting in typing, formatting, and editing reports, documents, and presentations to maintain a professional standard. Providing necessary assistance with market research projects. Welcoming and attending to visitors, guests, and clients during functions, corporate visits, and off-site meetings. Undertaking specific projects or tasks as instructed by the Group CEO, ensuring successful completion. Any other ad-hoc duties.

Requirements

Bachelor’s Degree in Business Administration or Business Management.

Prior experience in a personal assistant, executive secretary, or office manager role.

Highly organized with excellent time management skills.

Ability to communicate clearly and concisely with clients of all levels both internally and externally.

Highly familiar with software suites, such as Microsoft Office (Outlook, Word, Excel, and PowerPoint).

Experience in creating and maintaining office management systems and procedures.

Ability to multitask and prioritize workloads.

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