53 Advice Officer jobs in Malaysia

Clerical/Administrative Support —

Itik Enak - PG Lean Hwa Trading Sdn. Bhd.

Posted 11 days ago

Job Viewed

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Job Description

Qualification: Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type: Internship

Responsibilities:

  1. Prepare cash sale and invoice for walk-in customers.
  2. Handle daily cash collection from cash sales (cash, credit card payment).
  3. Process sales orders from existing customers and salesmen.
  4. Prepare and maintain proper documentation of petty cash records and transactions.
  5. Maintain a systematic filing system and administrative records.
  6. Liaise with Customer Service Representatives or salespersons and follow up with customers on AR issues and queries raised by headquarters.
  7. Perform general administrative duties.
  8. Handle incoming customer phone calls.
  9. Follow up on customer overdue payments.
  10. Arrange goods delivery with drivers/courier companies/transportation companies.
  11. Perform any ad-hoc tasks and responsibilities assigned by the superior.

Job Location: Penang

Other Location: Sungai Jawi

Years of Experience: 0

Monthly Salary: MYR600-MYR800

Requirements:

  1. Prior administrative experience.
  2. Excellent computer skills, especially typing.
  3. Attention to detail.
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University Guidance Counselor – Spontaneous Application

Johor, Johor Enko Education

Posted 20 days ago

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Job Description

University Guidance Counselor (UGC) – Spontaneous Application

Join to apply for the University Guidance Counselor (UGC) – Spontaneous Application role at Enko Education

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University Guidance Counselor (UGC) – Spontaneous Application

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Spontaneous Application – University Guidance Counselor (UGC)

Location: Multiple locations across Africa

Contract Type: Part-time to Full-time, Temporary to Permanent

Join Enko Education on our mission to unlock potential in Africa

At Enko Education, our mission is to unlock learners’ potential across Africa by offering high-quality international education. We are building a network of African International Schools of Choice that prepare students to thrive in the best universities and beyond.

We always seek passionate, student-focused University Guidance Counselors to join our growing team. You believe in students’ potential and want to guide them toward life-changing academic journeys? Join our talent pool and be the first to hear about new openings in our schools.

Your Impact:

As a University Guidance Counselor, you will play a key role in shaping our students’ futures by:

  • Supporting students in identifying and applying to universities and scholarships around the world
  • Providing personalized academic and career guidance
  • Organizing workshops, counseling and information sessions, university fairs, etc
  • Working closely with school leadership and external university partners
  • Tracking application progress and maintain accurate documentation
  • Empowering students and their families to make informed decisions about their futures

Your Profile:

  • Higher Education degree in Education, Counseling, Psychology, or related field
  • Proven experience in student advising or university/career counseling
  • Excellent interpersonal, written, and verbal communication skills
  • Knowledge of international admissions processes is a strong asset for this position
  • Proficiency in English and the language of the location you would like to be based in

Enko Education is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people and expect all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment checks will be undertaken.

About Enko Education

Enko Education is a fast-growing group of African international schools, increasing access to the world's best universities for learners across Africa.

Enko Education has developed innovative programmes leading to globally recognised and sought-after qualifications. Since the opening of its first school in Yaoundé in September 2014, Enko Education has established an African group of 15 international schools in 10 countries in Sub-Saharan Africa. More than 7,000 students from primary to secondary benefit from international education at a fraction of the cost charged by other international schools on the continent. We provide individualized counselling to our learners to support them in selecting the right universities and then securing both admission and financing for their studies. We offer an outstanding learning experience striving to educate our learners with Africa at heart and the world in mind.

The Enko Education model has already yielded outstanding results with graduates currently enrolled in some of the most prestigious universities worldwide such as Yale College in the USA, Sciences Po and Ecole Polytechnique in France and the University of Toronto in Canada.

We are financially supported by international development institutions and funds including Proparco, I&P, Adiwale, BIO Invest, Oiko Credit and Liquid Africa, to achieve our growth objective of reaching 20,000 students by 2028.

For 2025, we plan to acquire new schools in countries including but not limited to Uganda, Kenya, Tanzania, Zambia, Zimbabwe, Angola, and South Africa (countries are subject to change).

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Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Education and Training
  • Industries Internet Publishing

Referrals increase your chances of interviewing at Enko Education by 2x

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University Guidance Counselor – Spontaneous Application

Johor Bahru, Johor Enko Education

Posted today

Job Viewed

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Job Description

University Guidance Counselor (UGC) – Spontaneous Application

Join to apply for the

University Guidance Counselor (UGC) – Spontaneous Application

role at

Enko Education Continue with Google Continue with Google University Guidance Counselor (UGC) – Spontaneous Application

Join to apply for the

University Guidance Counselor (UGC) – Spontaneous Application

role at

Enko Education Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Spontaneous Application – University Guidance Counselor (UGC)

Location:

Multiple locations across Africa

Contract Type:

Part-time to Full-time, Temporary to Permanent

Join Enko Education on our mission to unlock potential in Africa

At Enko Education, our mission is to unlock learners’ potential across Africa by offering high-quality international education. We are building a network of African International Schools of Choice that prepare students to thrive in the best universities and beyond.

We always seek passionate, student-focused

University Guidance Counselors

to join our growing team. You believe in students’ potential and want to guide them toward life-changing academic journeys? Join our talent pool and be the first to hear about new openings in our schools.

Your Impact:

As a University Guidance Counselor, you will play a key role in shaping our students’ futures by:

Supporting students in identifying and applying to universities and scholarships around the world Providing personalized academic and career guidance Organizing workshops, counseling and information sessions, university fairs, etc Working closely with school leadership and external university partners Tracking application progress and maintain accurate documentation Empowering students and their families to make informed decisions about their futures

Your Profile:

Higher Education degree in Education, Counseling, Psychology, or related field Proven experience in student advising or university/career counseling Excellent interpersonal, written, and verbal communication skills Knowledge of international admissions processes is a strong asset for this position Proficiency in English and the language of the location you would like to be based in

Enko Education is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people and expect all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment checks will be undertaken.

About Enko Education

Enko Education is a fast-growing group of African international schools, increasing access to the world's best universities for learners across Africa.

Enko Education has developed innovative programmes leading to globally recognised and sought-after qualifications. Since the opening of its first school in Yaoundé in September 2014, Enko Education has established an African group of 15 international schools in 10 countries in Sub-Saharan Africa. More than 7,000 students from primary to secondary benefit from international education at a fraction of the cost charged by other international schools on the continent. We provide individualized counselling to our learners to support them in selecting the right universities and then securing both admission and financing for their studies. We offer an outstanding learning experience striving to educate our learners with Africa at heart and the world in mind.

The Enko Education model has already yielded outstanding results with graduates currently enrolled in some of the most prestigious universities worldwide such as Yale College in the USA, Sciences Po and Ecole Polytechnique in France and the University of Toronto in Canada.

We are financially supported by international development institutions and funds including Proparco, I&P, Adiwale, BIO Invest, Oiko Credit and Liquid Africa, to achieve our growth objective of reaching 20,000 students by 2028.

For 2025, we plan to acquire new schools in countries including but not limited to Uganda, Kenya, Tanzania, Zambia, Zimbabwe, Angola, and South Africa (countries are subject to change).

Powered by JazzHR

6f76LHXTv2 Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Education and Training Industries Internet Publishing Referrals increase your chances of interviewing at Enko Education by 2x Continue with Google Continue with Google We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Academic Guidance Counselor/Teaching Position - Malaysia

Kuala Lumpur, Kuala Lumpur Byron Recruitment

Posted 11 days ago

Job Viewed

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Job Description

Byron Recruitment is now accepting applications from professionally qualified teachers interested in joining one of Malaysia's top International School Groups in January 2026. With 3 campuses that offer Cambridge, Ontario and IB curricula; from Primary to Secondary and including a College Matriculation Program , there are many exciting and rewarding teaching opportunities in Malaysia.


We are seeking a compassionate, organised, and student-centred Guidance Teacher to join our Grade 12 team. The successful candidate will play a vital role in supporting students’ academic and personal development through one-on-one counselling, academic pathway planning, and university application guidance. In addition, the Guidance Teacher will support students with social-emotional concerns and contribute to school-wide well-being initiatives.

This role also includes teaching one class per day, with flexibility in subject area—ideally in Social Studies, Business Studies, English, or Mathematics.

Key Responsibilities:

  • Provide academic counselling to Grade 12/Pre-University students

  • Guide students in course selection and academic planning aligned with their post-secondary goals

  • Support students throughout the university application process, including essay writing, documentation, and interview preparation

  • Offer counselling and support on social-emotional matters, including stress, motivation, and personal well-being

  • Contribute to the planning and delivery of school-wide well-being and mental health initiatives

  • Teach one class per day, in a subject area aligned with the teacher’s expertise and school needs

  • Maintain open and effective communication with students, parents/guardians, and staff

  • Collaborate with faculty and administrative teams on student support strategies and programming

Qualifications and Requirements:

  • Bachelor’s degree in Education and appropriate undergraduate degree(s) in one or more teachable subjects

  • Knowledge of the Canadian (Ontario) curriculum is an asset

  • Secondary School Guidance Counsellor certification or equivalent training is preferred

  • Minimum of 5 years of teaching and/or counselling experience at the secondary/high school level

  • A Certificate of Qualification and Registration from the Ontario College of Teachers (OCT) is preferred

  • Experience with university admissions processes (Canadian, UK, US, and/or international pathways)

  • Strong interpersonal and communication skills in English (written and spoken)

  • Proficiency in using technology to support counselling and teaching

  • Demonstrated ability to foster a supportive and respectful school environment

If you are looking for a new teaching experience in South East Asia and an opportunity to join a fast growing, learner centered international school group we want to hear from you. We are looking for teachers for all age groups and subjects. Intake sessions for new teachers take place twice a year - in early July and again each January .

If this job isn't what you are looking for, check out all our jobs at

Teacher Benefits:

  • Monthly Basic Salary: RM 11,620 - RM 16,960 per month

  • Contract period: 12 month

  • Standard Allowances :

  • Welfare Allowance - RM 1,500 per month

  • Family Allowance - up to RM 1,500 per month

  • Return Flights

  • Shipping Allowance

  • Annual Flight Allowance

  • Medical Leave : 14 days per calendar year

  • Medical Insurance

  • Personal Accident Insurance

  • Accommodation: First 14 days upon first entry to the country

  • Contract Extension Incentives: 2 to 3 months’ gross salary based on length of contract extension signed

  • Retirement Fund - min. of 11% of salary contributed by each teacher and an additional 12% contribution from the school

About The Schools:

Sunway City - Kuala Lumpur

  • New, state of the art International School Campus (Grand Opening January 2023)

  • Ontario, IB and IGCSE Curricula

  • KG to 12

  • Most teachers live within walking distance of the school

  • New modern city with great public transit, entertainment and food options

Sunway College - Matriculation Programme

  • Housed on the grounds of Sunway College in Sunway City

  • Providing Ontario Grade 12 school year for students to complete their Ontario Secondary School Diploma prior to attending university

Iskandar, Johor

  • Ontario, Canada Curriculum and IBDP for Grades 11 and 12

  • Pre-Kto 12 school

  • Small school with approximately 500 students.

  • Most teachers live within walking distance of the school

  • Linked to Singapore by causeways, Johor is known for it's beautiful beaches and rain-forest

Apply Now through the link or email your CV to

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Academic Guidance Counselor/Teaching Position - Malaysia

Kuala Lumpur, Kuala Lumpur Byron Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

Byron Recruitment is now accepting applications from professionally qualified teachers interested in joining one of

Malaysia's top International School Groups

in

January 2026.

With 3 campuses that offer Cambridge, Ontario and IB curricula; from

Primary to Secondary and including a College Matriculation Program , there are many exciting and rewarding teaching opportunities in Malaysia.

We are seeking a compassionate, organised, and student-centred Guidance Teacher to join our Grade 12 team. The successful candidate will play a vital role in supporting students’ academic and personal development through one-on-one counselling, academic pathway planning, and university application guidance. In addition, the Guidance Teacher will support students with social-emotional concerns and contribute to school-wide well-being initiatives. This role also includes teaching one class per day, with flexibility in subject area—ideally in Social Studies, Business Studies, English, or Mathematics. Key Responsibilities: Provide academic counselling to Grade 12/Pre-University students

Guide students in course selection and academic planning aligned with their post-secondary goals

Support students throughout the university application process, including essay writing, documentation, and interview preparation

Offer counselling and support on social-emotional matters, including stress, motivation, and personal well-being

Contribute to the planning and delivery of school-wide well-being and mental health initiatives

Teach one class per day, in a subject area aligned with the teacher’s expertise and school needs

Maintain open and effective communication with students, parents/guardians, and staff

Collaborate with faculty and administrative teams on student support strategies and programming

Qualifications and Requirements: Bachelor’s degree in Education and appropriate undergraduate degree(s) in one or more teachable subjects

Knowledge of the Canadian (Ontario) curriculum is an asset

Secondary School Guidance Counsellor certification or equivalent training is preferred

Minimum of 5 years of teaching and/or counselling experience at the secondary/high school level

A Certificate of Qualification and Registration from the Ontario College of Teachers (OCT) is preferred

Experience with university admissions processes (Canadian, UK, US, and/or international pathways)

Strong interpersonal and communication skills in English (written and spoken)

Proficiency in using technology to support counselling and teaching

Demonstrated ability to foster a supportive and respectful school environment

If you are looking for a new teaching experience in

South East Asia

and an opportunity to join a fast growing, learner centered international school group we want to hear from you. We are looking for teachers for all age groups and subjects. Intake sessions for new teachers take place twice a year - in

early July and again each January . If this job isn't what you are looking for, check out all our jobs at

Teacher Benefits: Monthly Basic Salary: RM 11,620 - RM 16,960 per month

Contract period: 12 month

Standard Allowances :

Welfare Allowance - RM 1,500 per month

Family Allowance - up to RM 1,500 per month

Return Flights

Shipping Allowance

Annual Flight Allowance

Medical Leave : 14 days per calendar year

Medical Insurance

Personal Accident Insurance

Accommodation: First 14 days upon first entry to the country

Contract Extension Incentives: 2 to 3 months’ gross salary based on length of contract extension signed

Retirement Fund - min. of 11% of salary contributed by each teacher and an additional 12% contribution from the school

About The Schools: Sunway City - Kuala Lumpur New, state of the art International School Campus (Grand Opening January 2023)

Ontario, IB and IGCSE Curricula

KG to 12

Most teachers live within walking distance of the school

New modern city with great public transit, entertainment and food options

Sunway College - Matriculation Programme Housed on the grounds of Sunway College in Sunway City

Providing Ontario Grade 12 school year for students to complete their Ontario Secondary School Diploma prior to attending university

Iskandar, Johor Ontario, Canada Curriculum and IBDP for Grades 11 and 12

Pre-Kto 12 school

Small school with approximately 500 students.

Most teachers live within walking distance of the school

Linked to Singapore by causeways, Johor is known for it's beautiful beaches and rain-forest

Apply Now

through the link or email your CV to



#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Administrative Assistant - Business Support (Johor Bahru)

Johor Bahru, Johor KPMG Malaysia

Posted 11 days ago

Job Viewed

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Job Description

Description:

KPMG, a place where bold, new ideas are welcome and dedication is rewarded, is made up of outstanding people with a broad range of interests, talents and motivations. We invite you to join our team in Johor Bahru and to experience the KPMG difference as we continue to be The Clear Choice to our clients from every sector of business and industry imaginable. Aspiring to be an Employer of Choice, we create an atmosphere in which our employees will be inspired to excel. To this end, Johor Bahru office is seeking highly motivated and results oriented individuals to fuel our growth and embark on a journey of self-discovery.

Responsibilities:

  • Provide administrative support
  • Coordinating and preparation of deliverables in a timely manner
  • Handling ad-hoc and general administrative responsibilities and tasks assigned
  • Attending incoming and forwarding calls
  • Attending incoming and outgoing mails

Requirements :

  • Diploma in Business Administration or equivalent
  • Accounting knowledge is an added advantage
  • Good command of English and Bahasa Malaysia
  • Good organizational and multi-tasking skills
  • Minimum 1 year relevant working experience
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Administrative Assistant - Business Support (Johor Bahru)

Johor Bahru, Johor KPMG Malaysia

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

Administrative Assistant - Business Support

KPMG Malaysia

Full-time

Description:

KPMG, a place where bold, new ideas are welcome and dedication is rewarded, is made up of outstanding people with a broad range of interests, talents and motivations. We invite you to join our team in Johor Bahru and to experience the KPMG difference as we continue to be The Clear Choice to our clients from every sector of business and industry imaginable. Aspiring to be an Employer of Choice, we create an atmosphere in which our employees will be inspired to excel. To this end, Johor Bahru office is seeking highly motivated and results oriented individuals to fuel our growth and embark on a journey of self-discovery.

Responsibilities:

  • Provide administrative support
  • Coordinating and preparation of deliverables in a timely manner
  • Handling ad-hoc and general administrative responsibilities and tasks assigned
  • Attending incoming and forwarding calls
  • Attending incoming and outgoing mails

Requirements :

  • Diploma in Business Administration or equivalent
  • Accounting knowledge is an added advantage
  • Good command of English and Bahasa Malaysia
  • Good organizational and multi-tasking skills
  • Minimum 1 year relevant working experience
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Procurement Support Officer

Kuala Lumpur, Kuala Lumpur Wilhelmsen group

Posted 10 days ago

Job Viewed

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Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

About Us

Wilhelmsen Ship Management is one of the world’s largest third-party ship managers originated from Oslo, Norway with a portfolio of more than 450 vessels, a pool of more than 14,000 seafarers and over 900 shore-based employees all over the world. Our employees are working with a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail.

We offer a culture and vibrant work environment of strong leadership, collaborative, career development, work-life balance and a job that is both challenging and stimulating. All team members are empowered with the freedom to influence each other as long it complies with our Company’s values and vision.

What You'll Responsible For:

  • Ensure all incoming invoices via electronic mailbox are scanned and essential details are captured correctly prior registration in Eyeshare.

  • Ensure all hardcopies are refrained from registration and send email informing the vendor to submit invoices via email only.

  • Ensure all invoices received are compliance to WSM PO/Invoice standard.

  • Ensure all invoices received are registered into Eyeshare within agreed timeframe from date of receipt – 2 working days.

  • Ensure all invoices are registered with correct vendor, amount & currency.

  • Ensure bank details stated on the invoices are checked/verified against bank details registered in system before invoice is registered.

  • Ensure all invoices are paid in accordance with the required payment terms.

  • Ensure that the daily batch of approved AP’s list are retrieved & transferred to treasury for payment processing.

  • Ensure that the credit note of closed PO/invoice and/or non-compliance credit notes are returned to vendor for refund directly without processing.

  • Send reminders to Vessel Managers and or PIC for all outstanding unpaid invoices

  • Coordinate and answer all invoice related inquiries from internal and external stakeholders.

  • Liaise with other management centres, Procurement officers, WVA Treasury and vendors with regards to invoice receive from suppliers.

  • Statement of accounts and payment queries

  • Vendor Bank Details

  • Other duties as assigned

What Experience and Skills Required:

  • Diploma/Degree in commerce, business administration, accounting and/or finance. Fresh graduates are encouraged to apply.

  • Results-driven with a strong sense of initiative, assertiveness, and a mindset focused on process improvement.

  • Customer-oriented with an excellent command of English (both written and spoken).

  • Proven stakeholder management skills.

  • High level of drive, determination, and a solution-first approach.

  • Excellent interpersonal skills with the ability to work effectively with diverse personalities and across cultures.

  • Flexible, creative thinker who thrives under pressure.

  • Proactive with a strong sense of ownership and accountability.

*Only shortlisted candidates will be contacted

Become a valued member of our team, where every day presents new opportunities for learning and development. Sound interesting? Click "APPLY" now to embark on a rewarding career journey!

#WSM #J-18808-Ljbffr
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Procurement Support Officer

Kuala Lumpur, Kuala Lumpur Wilh. Wilhelmsen Holding ASA

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Procurement Support Officer page is loadedProcurement Support Officer Apply locations Kuala Lumpur posted on Posted Today job requisition id JOBREQ_11235

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

About Us

Wilhelmsen Ship Management is one of the world’s largest third-party ship managers originated from Oslo, Norway with a portfolio of more than 450 vessels, a pool of more than 14,000 seafarers and over 900 shore-based employees all over the world. Our employees are working with a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail.

We offer a culture and vibrant work environment of strong leadership, collaborative, career development, work-life balance and a job that is both challenging and stimulating. All team members are empowered with the freedom to influence each other as long it complies with our Company’s values and vision.

What You'll Responsible For:

  • Ensure all incoming invoices via electronic mailbox are scanned and essential details are captured correctly prior registration in Eyeshare.

  • Ensure all hardcopies are refrained from registration and send email informing the vendor to submit invoices via email only.

  • Ensure all invoices received are compliance to WSM PO/Invoice standard.

  • Ensure all invoices received are registered into Eyeshare within agreed timeframe from date of receipt – 2 working days.

  • Ensure all invoices are registered with correct vendor, amount & currency.

  • Ensure bank details stated on the invoices are checked/verified against bank details registered in system before invoice is registered.

  • Ensure all invoices are paid in accordance with the required payment terms.

  • Ensure that the daily batch of approved AP’s list are retrieved & transferred to treasury for payment processing.

  • Ensure that the credit note of closed PO/invoice and/or non-compliance credit notes are returned to vendor for refund directly without processing.

  • Send reminders to Vessel Managers and or PIC for all outstanding unpaid invoices

  • Coordinate and answer all invoice related inquiries from internal and external stakeholders.

  • Liaise with other management centres, Procurement officers, WVA Treasury and vendors with regards to invoice receive from suppliers.

  • Statement of accounts and payment queries

  • Vendor Bank Details

  • Other duties as assigned

What Experience and Skills Required:

  • Diploma/Degree in commerce, business administration, accounting and/or finance. Fresh graduates are encouraged to apply.

  • Results-driven with a strong sense of initiative, assertiveness, and a mindset focused on process improvement.

  • Customer-oriented with an excellent command of English (both written and spoken).

  • Proven stakeholder management skills.

  • High level of drive, determination, and a solution-first approach.

  • Excellent interpersonal skills with the ability to work effectively with diverse personalities and across cultures.

  • Flexible, creative thinker who thrives under pressure.

  • Proactive with a strong sense of ownership and accountability.

*Only shortlisted candidates will be contacted

Become a valued member of our team, where every day presents new opportunities for learning and development. Sound interesting? Click "APPLY" now to embark on a rewarding career journey!

#WSMSimilar Jobs (1) Procurement Officer locations Kuala Lumpur posted on Posted 16 Days Ago

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.

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Broker Support Officer

Kuala Lumpur, Kuala Lumpur AS White Global

Posted 11 days ago

Job Viewed

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Job Description

Our partner, an Australian underwriting company with over 30 years of experience in specialized protection for residential investment properties, is seeking a Broker Support Officer to join their team in Kuala Lumpur. They pride themselves on being market experts in property insurance, offering professional services that provide customers with peace of mind.

As a Broker Support Officer, your primary responsibility will be to provide end-to-end support to brokers, ensuring superior service and assisting with the management of insurance portfolios. This role is crucial in maintaining seamless communication and delivering efficient, professional solutions to brokers and clients alike.

  • Office: The Gardens North Tower (next to Mid Valley).
  • Working hours: Monday to Friday, 6.30am to 3.30pm. Or 7am to 4pm.
  • Set-up: Hybrid. Work in the office 3 times per week.

KEY RESPONSIBILITIES

  • Develop and maintain strong relationships with internal staff and external broker partners to provide exceptional customer service.
  • Oversee new broker onboarding and offboarding requirements, ensuring timely and accurate system connections.
  • Maintain the policy system, CRM, and SharePoint folders, ensuring updated broker and account activity records.
  • Coordinate marketing activities and support the broker distribution team by generating quarterly reports and ad-hoc analyses.
  • Manage the broker support mailbox, responding to inquiries promptly and professionally.
  • Collaborate with internal teams for technical and operational support, actively participating in projects as required.
  • Handle general administrative tasks, including coordinating partner gifts and providing ongoing support to the broker distribution team.

SKILLS, EXPERIENCE & QUALIFICATION

  • General understanding of the intermediated insurance industry, with familiarity in broker and underwriting principles, insurance legislation, and market trends (preferred).
  • Completion of ASIC RG146 (Tier 2) is desirable.
  • Basic understanding of accounting principles and adherence to company policies and procedures.
  • Strong administrative skills, including proficiency in MS Office.
  • Excellent communication skills (verbal and written), with the ability to manage conflicts and complaints effectively.
  • High-level time management skills to meet deadlines and manage priorities.

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other exciting activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and role-related training.
  • Ongoing career opportunities.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative
  • Industries Staffing and Recruiting and Insurance

Referrals increase your chances of interviewing at AS White Global by 2x

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