2 Administrative Support jobs in Georgetown
Clerical/Administrative Support —
Posted 5 days ago
Job Viewed
Job Description
Bachelor's Degree/Post Graduate Diploma/Professional Degree
Employment Type:
Internship
Responsibilities: Prepare cash sale and invoice for walk-in customers. Handle daily cash collection from cash sales (cash, credit card payment). Process sales orders from existing customers and salesmen. Prepare and maintain proper documentation of petty cash records and transactions. Maintain a systematic filing system and administrative records. Liaise with Customer Service Representatives or salespersons and follow up with customers on AR issues and queries raised by headquarters. Perform general administrative duties. Handle incoming customer phone calls. Follow up on customer overdue payments. Arrange goods delivery with drivers/courier companies/transportation companies. Perform any ad-hoc tasks and responsibilities assigned by the superior. Job Location:
Penang
Other Location:
Sungai Jawi Years of Experience:
0 Monthly Salary:
MYR600-MYR800
Requirements: Prior administrative experience. Excellent computer skills, especially typing. Attention to detail.
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CUSTOMER SERVICE CO-ORDINATOR
Posted 22 days ago
Job Viewed
Job Description
Join to apply for the CUSTOMER SERVICE CO-ORDINATOR role at MCC Label
Join to apply for the CUSTOMER SERVICE CO-ORDINATOR role at MCC Label
- Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
- Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
- Investigates the customer’s issues and seeks information about the real underlying needs of the customer beyond those initially expressed.
- Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
- Committed to expanding their knowledge of MCC’s products, services and solutions.
- Work collaboratively within the plant
- Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a “good team player” by assisting other people within the plant when needed.
- Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
- Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators:
- Accuracy of orders and releases entered
- Volume of orders and releases entered
- Timeliness of orders and releases entered
Responsibilities:
- Provide World-Class Customer Service
- Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
- Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
- Investigates the customer’s issues and seeks information about the real underlying needs of the customer beyond those initially expressed.
- Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
- Committed to expanding their knowledge of MCC’s products, services and solutions.
- Work collaboratively within the plant
- Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a “good team player” by assisting other people within the plant when needed.
- Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
- Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators:
- Accuracy of orders and releases entered
- Volume of orders and releases entered
- Timeliness of orders and releases entered
- A four year college degree; or two to four years related experience and/or training; or equivalent combination of education and experience
- Knowledge of Business Operating Systems; Internet software, Microsoft Word and Excel.
- Seniority level Associate
- Employment type Full-time
- Job function Other
- Industries Packaging and Containers Manufacturing
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