44 Administration Specialist jobs in Malaysia

Our Opening and Your Responsibilities

Are you seeking an exciting opportunity to contribute to an efficient order-to-billing process? We are looking for a detail-oriented individual to join our team. If you thrive in an international environment and are dedicated to ensuring accuracy and efficiency, this role is perfect for you!

Your tasks:

• Acknowledge sales orders, service orders and enter into SAP, according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines
• Execute and manage order processing transaction accurately and promptly
• Receive and carry out directions as provided by team leader
• Always demonstrate accuracy of work
• Review documentation and work following process laid out
• Schedule work to be completed within set timeframes.
• Communicate with teams/peers and team leaders to optimize work completion.
• Achieve Key Performance Indicators (KPI’s) and meet Development Plan
• Support cost reduction and/ or process improvement initiatives

What You Need to Succeed

• Fluent in English & Mandarin (working professional level)
• Mandarin language is an added advantage
• Basic knowledge in MS Office skills
• Good focus on details
• Experience on similar position will be an asset
• Flexibility to work during Odd Hours and Public Holiday

Our Offer to You

• Permanent employment basis; conditions are based on the contract of employment
• 1.5 months contractual bonus
• Medical care with dental entitlements
• Life insurance coverage
• Accessible to public transport
• Diversity, flexible and fun working culture

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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Company Description

Founded in 1998, Shiji has grown to become one of the largest manufacturers and service providers of "big data" to the hotel, food service and retail industries. With the benefit of investors such as Alibaba, and Shiji’s investments in data related companies, Shiji is able to offer IT solutions and data platform services to a vast array of industries and offer innovative products and technologies to the Global market. Shiji is rapidly expanding in both China and the international market with 70+ subsidiaries in China alone along with ongoing expansion into Europe, Asia Pacific and North America.

Job Description

• Monitor, create, update, and close support tickets in the web-based ticketing system.
• Maintain the company’s IT infrastructure and ensure that the IT environment of the company is running effectively and provides a sufficient level of availability of the services.
• Install, manage and configure workstations, servers, smartphones, and business applications.
• Participate in office design projects for new offices including network, VoIP, Video Conferencing, and internal infrastructure.
• Diagnose and resolve IT environment problems, measure availability, and collect data allowing planning for improvements of the IT systems.
• Coordinate and manage the onboarding/offboarding process for new hires.
• Work together with the internal security team, third parties, and other teams to ensure that the IT systems configuration reflects the needs of the company.
• Assist users with day-to-day queries and resolve issues promptly, coordinating with resources across different business units, vendors, and other regions.
• Develop and maintain the documentation of the environment to ensure it is updated and presents the up-to-date state of the IT environment.
• Participate in internal and external IT security audits, ensuring compliance with industry standards (e.g., ISO 27001, NIST, GDPR, SOC 2).
• Provide on-call standby support for the region on a regular scheduled basis.

Qualifications

Requirements:

• Skills in managing IT systems in a flexible, multi-location, and international environment.
• Strong understanding of Windows Active Directory technology and Windows operating systems.
• Basic knowledge of IT network solutions.
• Experience managing helpdesk tickets and remote troubleshooting.
• Experience with IT asset management and procurement.
• Good spoken and written English.
• Self-motivation and attention to detail.
• At least 3 years of experience.

Nice to have:

• Experience in administration of cloud business solutions (e.g., Office 365, Jira, Confluence).
• Working knowledge of Azure / AWS / other cloud solutions.
• Knowledge of software development solutions.
• DevOps experience.
• Knowledge and experience in other security areas (e.g., network security, security architecture, security solutions management).
• Understanding of personal data protection requirements.

Additional Information

Fast learner to pick up the company’s various IT solutions and able to handle system installation.

Ability to communicate effectively and build rapport with team members and clients.

Adhere to company standards, policy, and procedure.

Willing to work with a wide variety of cultures.

Willing to be contactable on an on-call basis after-hours by mobile phone.

Willing to travel locally and overseas when required.

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Job Description

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following:

• Supplier Onboarding Management and Fraud Prevention :
  • Serve as the single point of contact for supplier onboarding for all stakeholders, both internal and external (suppliers).
  • Be accountable for the full end-to-end supplier onboarding process for assigned cases, ensuring governance management and support for existing supplier data changes.
  • Proactive follow-up (phone & email) with the suppliers who have not finalized their registration
  • Serve as an important front-end gatekeeper to prevent fraud cases for the organization
• Process Execution and Compliance :
  • Execute the onboarding process according to the standard support model and established tools.
  • Ensure the application of adequate internal controls as needed.
  • Follow, execute & safeguard the fraud prevention process strictly
• Issue Resolution and Escalation Management :
  • Proactively evaluate cases, identify issues, and bring solutions to minimize escalations with suppliers and procurement.
  • Handle escalations and resolve complex cases effectively.
  • Ensure proper defect resolution by analyzing data and specific cases, conducting root cause analysis, and implementing corrective actions.
• Training and Knowledge Management :
  • Participate training for new joiners and provide ongoing knowledge refreshers for the team.
• Collaboration and Communication :
  • Cooperate closely with IT, Procurement, Finance and VMD teams regarding system issues and process improvements.
  • Represent the SOA team in client visits/calls and cross-functional communications.
  • Conduct regular phone calls with vendors to foster strong partnerships, streamline operations, and proactively prevent potential fraud events.

Education & Experience

• Bachelor’s Degree in Business, Accounting, or Finance
• Minimum of 3 years of experience in a finance or accounting department of a multinational company preferred and 2 years in current position
• Minimum of 2 years of relevant work experiencewith a demonstrated record of customer focus and project delivery
• Business process knowledge, together with demonstrated skills in project implementation is a plus.

• Apex Supplier Portal experience is a plus
• Business level of English language (both written and spoken)
• Preferred Korean and Mandarin speakers.

Technical/Soft Skills Requirements

• SAP Experience Required
• Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint) required
• Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness
• Ability to implement support around a long-term vision and milestones needed to drive the realization of that vision
• Positive, engaging disposition with high personal integrity, credibility, and energy.
• Good communication skills and ability to manage stakeholders’ requests in an efficient and assertive manner
• Advanced problem-solving and analytical skills with a proactive management style to implement new processes
• Results-oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication. Process improvement orientation, innovation and change agent. Migration experience
• Project Management skills desired
• Strong ability to coordinate and manage multiple projects
• Willingness to travel for meetings and projects (<10% of the time)

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Account Collections, Account Collections, Adaptability, Analytical Problem Solving, Balance Sheet Account Reconciliations, Business Support, Communication, Compliance SOX, Credit Management, Cross-Functional Communications, Escalation Resolution, Financial Accounting Controls, Financial Operations, Fraud Awareness, Fraud Prevention, Human Resources (HR) Shared Services Advisory, Interpersonal Relationships, Management Process, Migration Projects, Preparation of Financial Reports, Project Implementations, Project Management, Quantitative Analytics, Stakeholder Management, Stakeholder Relationship Management {+ 2 more}

Preferred Skills:

Job Posting End Date:

08/15/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R359310

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Join to apply for the Specialist, HR Administration role at Abbott

Join to apply for the Specialist, HR Administration role at Abbott

HR Professional supporting areas of focus within compensation, benefits, leave of absence administration, talent acquisition or HR operations administration with working knowledge of HR principles. Manages multiple channels of work and increased scope and complexity with solid degree of collaboration. Assigned projects are medium in scope and complexity; This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence. This role takes ownership of the customer experience and must maintain composure in difficult situations.

Essential Job Functions/Core Job Responsibilities

• Analytical/Critical Thinking: ability to assess and identify data and inputs from multiple sources, effectively assess impacts, understand interdependencies, and proactively work to solve for or mitigate challenges
• Continuous Improvement: listen, gather, and identify process improvement opportunities to address customer needs and drive internal process efficiencies
• Project Management; focus on excellence in HRSC activities. Promotes the satisfaction of the SC customers (Abbott employees and managers) of the organization aligned to Global HR Services (GHRS) vision and Pillars. Also Drives the adoption of the GHRS concierge model.
• Self-Directed: Responsibility for managing priorities as well as assigning and prioritizing work of other team members; issue and escalation management and recovery, initiating process improvements; accountable for project outcome and deliverables
• Operational Excellence: Initiative and proactiveness to move into further specialization and becoming an expert in a field or to further develop leadership skills; Works with peers in own function of HR Services and collaborating with PCs, BHR, and Finance; Failure to achieve results, erroneous decisions and recommendations can cause adverse impacts to employees, projects, or programs.
• Collaboration: Shares workload across a global network of service centers and GHRS peers in a matrixed structure; trusted partner of practice center partners. Support associates/ specialists to troubleshoot and resolve customer escalations by partnering with Service Center Colleagues, others GHRS colleagues or Practice Centers, BHR, Payroll, ER and/or Legal. Identifies process and service gaps, roadblocks to quality customer service and program management
• Adherence to Compliance: Promote a compliance team mindset. Follows program processes and protocols per established guidelines, raises red flags.
  
  

Tasks

• Hiring Task Review
• Administrative support for Global Compensation Programs (Merit, Bonus, LTI, ESPP)
• Recognition program support (Chairman’s Awards, Volwiler, Abbott Excellence)
• Job description database admin
• Salary recommendations / Equity Increase analysis
• I-Grade administration
• Salary survey submissions and Comp Analyst administration
• Workday compensation data audits
• Other regional level administration task/support
  
  

Position Accountability / Scope

• Report to the Manager, HR Administration
• This roles coordinates: At the local level: Regularly with teams from the Service Center, Administration and Data Integritrity. At a Regional Level: With the extended HR community: Affiliate and Divisional HR and members of the Practice Centers: C&B, TA, ATD, HR Communications, Talent Management & HR Finance. At the Global Level: With SC peers and with GHRS colleagues and HR community in general.
  
  

Requirements

• Associate’s degree with 3 years of relevant work experience, or 5 years of relevant work experience without a college degree.
• Relevant work experience in a shared service center or contact center
• Languages: Proficiency in English (spoken and written). Excellent telephone, written and verbal communications skills necessary. Proficiency in additional languages (spoken and written) will be an added advantage
• Expert knowledge in HR service technology tools such as Avaya, Salesforce, Zendesk and Workday a plus.
• Human Resources, Customer Services and Project Management experience a plus.
• Competencies Needed: Analytical thinking, Process Improvement, Project Management Support, Self-Directed, Resourceful, Communications at all levels, Collaboration, Cultural Awareness, Problem Solving, Time Management, Prioritization, Relationship Builder, Multitasker, Emotional Intelligence, Empathy, Attention to detail.
• Medium to Advanced Level of MS Excel skill for data analysis

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Hospitals and Health Care

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HR Professional supporting areas of focus within compensation, benefits, leave of absence administration, talent acquisition or HR operations administration with working knowledge of HR principles. Manages multiple channels of work and increased scope and complexity with solid degree of collaboration. Assigned projects are medium in scope and complexity; This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence. This role takes ownership of the customer experience and must maintain composure in difficult situations.

Essential Job Functions/Core Job Responsibilities

• Analytical/Critical Thinking: ability to assess and identify data and inputs from multiple sources, effectively assess impacts, understand interdependencies, and proactively work to solve for or mitigate challenges
• Continuous Improvement: listen, gather, and identify process improvement opportunities to address customer needs and drive internal process efficiencies
• Project Management ; focus on excellence in HRSC activities. Promotes the satisfaction of the SC customers (Abbott employees and managers) of the organization aligned to Global HR Services (GHRS) vision and Pillars. Also Drives the adoption of the GHRS concierge model.
• Self-Directed: Responsibility for managing priorities as well as assigning and prioritizing work of other team members; issue and escalation management and recovery, initiating process improvements; accountable for project outcome and deliverables
• Operational Excellence: Initiative and proactiveness to move into further specialization and becoming an expert in a field or to further develop leadership skills; Works with peers in own function of HR Services and collaborating with PCs, BHR, and Finance; Failure to achieve results, erroneous decisions and recommendations can cause adverse impacts to employees, projects, or programs.
• Collaboration : Shares workload across a global network of service centers and GHRS peers in a matrixed structure; trusted partner of practice center partners. Support associates/ specialists to troubleshoot and resolve customer escalations by partnering with Service Center Colleagues, others GHRS colleagues or Practice Centers, BHR, Payroll, ER and/or Legal. Identifies process and service gaps, roadblocks to quality customer service and program management
• Adherence to Compliance: Promote a compliance team mindset . Follows program processes and protocols per established guidelines, raises red flags.

Tasks

• Hiring Task Review
• Administrative support for Global Compensation Programs (Merit, Bonus, LTI, ESPP)
• Recognition program support (Chairman’s Awards, Volwiler, Abbott Excellence)
• Job description database admin
• Salary recommendations / Equity Increase analysis

• I-Grade administration
• Salary survey submissions and Comp Analyst administration
• Workday compensation data audits
• Other regional level administration task/support

Position Accountability / Scope

• Report to the Manager, HR Administration
• This roles coordinates: At the local level : Regularly with teams from the Service Center, Administration and Data Integritrity. At a Regional Level : With the extended HR community: Affiliate and Divisional HR and members of the Practice Centers: C&B, TA, ATD, HR Communications, Talent Management & HR Finance. At the Global Level : With SC peers and with GHRS colleagues and HR community in general.

Requirements

• Associate’s degree with 3 years of relevant work experience, or 5 years of relevant work experience without a college degree.
• Relevant work experience in a shared service center or contact center
• Languages: Proficiency in English (spoken and written). Excellent telephone, written and verbal communications skills necessary. Proficiency in additional languages (spoken and written) will be an added advantage
• Expert knowledge in HR service technology tools such as Avaya, Salesforce, Zendesk and Workday a plus.
• Human Resources, Customer Services and Project Management experience a plus.
• Competencies Needed: Analytical thinking, Process Improvement, Project Management Support, Self-Directed, Resourceful, Communications at all levels, Collaboration, Cultural Awareness, Problem Solving, Time Management, Prioritization, Relationship Builder, Multitasker, Emotional Intelligence, Empathy, Attention to detail.
• Medium to Advanced Level of MS Excel skill for data analysis

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HR Professional supporting areas of focus within compensation, benefits, leave of absence administration, talent acquisition or HR operations administration with working knowledge of HR principles. Manages multiple channels of work and increased scope and complexity with solid degree of collaboration. Assigned projects are medium in scope and complexity; This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence. This role takes ownership of the customer experience and must maintain composure in difficult situations.
**Essential Job Functions/Core Job Responsibilities**
+ **Analytical/Critical Thinking:** ability to assess and identify data and inputs from multiple sources, effectively assess impacts, understand interdependencies, and proactively work to solve for or mitigate challenges
+ **Continuous Improvement:** listen, gather, and identify process improvement opportunities to address customer needs and drive internal process efficiencies
+ **Project Management** ; focus on excellence in HRSC activities. Promotes the satisfaction of the SC customers (Abbott employees and managers) of the organization aligned to Global HR Services (GHRS) vision and Pillars. Also Drives the adoption of the GHRS concierge model.
+ **Self-Directed:** Responsibility for managing priorities as well as assigning and prioritizing work of other team members; issue and escalation management and recovery, initiating process improvements; accountable for project outcome and deliverables
+ **Operational Excellence:** Initiative and proactiveness to move into further specialization and becoming an expert in a field or to further develop leadership skills; Works with peers in own function of HR Services and collaborating with PCs, BHR, and Finance; Failure to achieve results, erroneous decisions and recommendations can cause adverse impacts to employees, projects, or programs.
+ **Collaboration** : Shares workload across a global network of service centers and GHRS peers in a matrixed structure; trusted partner of practice center partners. Support associates/ specialists to troubleshoot and resolve customer escalations by partnering with Service Center Colleagues, others GHRS colleagues or Practice Centers, BHR, Payroll, ER and/or Legal. Identifies process and service gaps, roadblocks to quality customer service and program management
+ **Adherence to Compliance: Promote a compliance team mindset** . Follows program processes and protocols per established guidelines, raises red flags.
**Tasks**
+ Hiring Task Review
+ Administrative support for Global Compensation Programs (Merit, Bonus, LTI, ESPP)
+ Recognition program support (Chairman's Awards, Volwiler, Abbott Excellence)
+ Job description database admin
+ Salary recommendations / Equity Increase analysis
+ I-Grade administration
+ Salary survey submissions and Comp Analyst administration
+ Workday compensation data audits
+ Other regional level administration task/support
**Position Accountability / Scope**
+ Report to the Manager, HR Administration
+ This roles coordinates: _At the local level_ : Regularly with teams from the Service Center, Administration and Data Integritrity. _At a Regional Level_ **:** With the extended HR community: Affiliate and Divisional HR and members of the Practice Centers: C&B, TA, ATD, HR Communications, Talent Management & HR Finance. _At the Global Level_ : With SC peers and with GHRS colleagues and HR community in general.
**Requirements**
+ Associate's degree with 3 years of relevant work experience, or 5 years of relevant work experience without a college degree.
+ Relevant work experience in a shared service center or contact center
+ Languages: Proficiency in English (spoken and written). Excellent telephone, written and verbal communications skills necessary. Proficiency in additional languages (spoken and written) will be an added advantage
+ Expert knowledge in HR service technology tools such as Avaya, Salesforce, Zendesk and Workday a plus.
+ Human Resources, Customer Services and Project Management experience a plus.
+ Competencies Needed: Analytical thinking, Process Improvement, Project Management Support, Self-Directed, Resourceful, Communications at all levels, Collaboration, Cultural Awareness, Problem Solving, Time Management, Prioritization, Relationship Builder, Multitasker, Emotional Intelligence, Empathy, Attention to detail.
+ Medium to Advanced Level of MS Excel skill for data analysis
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Join to apply for the Data Entry Processor role at OCBC

Join to apply for the Data Entry Processor role at OCBC

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

• Handle daily processing/data input of customer requests on timely and accurate basis.
• Verify completeness of the requests and documents and ensure all requests are properly authorized before processing.
• Process/perform data entry for all verified requests on timely and accurate basis
• Check and ensure all input performed by the Maker are accurate via online system check/online system approval.
• Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.
• Escalate exception cases to Team Lead/Section Head promptly
• Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc)
• Perform ad-hoc assignments given by the Team Lead/Section Head/Head of Department.
• Contribute and provide feedback to Team Lead or Section Head on process related issues and give suggestion for improvement
• Completes processing of daily requests within the agreed Service Level Agreements (SLA) with Business Units
• Achieves zero defect and operating losses
• Achieves zero customer complaints/ negative feedback
• Fully conversant with process/ SLAs/ regulatory requirements
• Provide support functions from time to time (e.g. compilation of statistics, report extraction)
• Support team lead in achieving their KPI requirement and achieve good audit rating
  
  

Requirements

• Preferably with Degree in any discipline
• Self-motivated and able to work as a team
• Possess positive attitude and willingness to learn
• Able to work fast, independently and under pressure
  
  

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Banking

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Job Title: Data Entry Clerk
Department: Administaration
Employment Type: Full-Time
Reporting To: Collections Manager / Team Leader
___
Job Purpose
To ensure timely and accurate entry, verification, and maintenance of customer and debtor information into the agency’s collection systems, enabling smooth and compliant recovery operations.
___
️ Key Responsibilities
1. Data Management
o Input and update debtor information in the database/system accurately.
o Verify data with source documents for accuracy (e.g., contracts, invoices, call records).
o Maintain proper electronic and physical filing systems.
2. Compliance & Confidentiality
o Ensure data entry is in line with company policies and regulatory requirements (e.g., PDPA).
o Maintain strict confidentiality of client and debtor records.
3. Coordination & Support
o Work closely with collection officers to ensure updated information is available for follow-up.
o Communicate with internal teams (Legal, Finance) for case tracking and documentation.
4. Monitoring & Reporting
o Generate basic reports on data entry status and errors.
o Alert supervisors about any inconsistencies or missing documents.
5. Quality Control
o Double-check critical data fields (IC No., loan amount, due dates, etc.) to reduce errors in recovery workflow.
o Perform periodic audits on entered data.
___
Job Requirements
• Education: Minimum SPM; Diploma in Office Admin, IT, or related field is preferred.
• Experience: At least 1 year of data entry/admin experience. Experience in finance or collections is a bonus.
• Skills:
o Fast and accurate typing (recommended >40 wpm).
o Proficient in MS Office, especially Excel.
o Familiarity with CRM or debt recovery software is an advantage.
o Strong attention to detail.
___
Key Attributes
• High sense of confidentiality and integrity
• Able to work under pressure and meet deadlines
• Organized, focused, and methodical
• Good communication and coordination skills

Salary Package & Benefits:
1) Basic Salary (Start on RM1,700.00)
2) Annual Bonus
3) Staff Medical Card

Location:
Wisma Mutiara, Pudu, Kuala Lumpur.

Interested? Kindly Contact (Whatsapp ONLY) :
(En. Ikhwan)

Job Info & Requirement

Contract Type Full-time

Job Type Non-Executive

Experience Level <1 year

Job Categories Admin/Data Entry

SPM

Language Required Bahasa Malaysia, English

Nationality Preferred Malaysians Only

All Genders

Own Transport None

Salary & Other benefits

RM 1,700 to RM 2,000 per month

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Senior Data Entry Specialist page is loadedSenior Data Entry Specialist Apply locations Kuala Lumpur time type Full time posted on Posted Yesterday job requisition id R-621930

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

The Senior Data Entry Specialist plays a critical role in managing and maintaining high-quality data that supports regulatory compliance and business operations. This includes collecting, verifying, analyzing, and updating data in internal systems, especially data related to Unique Device Identification (UDI) and other regulatory requirements for medical devices.

This role requires close collaboration with global teams such as Research & Development (R&D), Clinical Affairs, Regulatory Affairs, and Quality Assurance to ensure that all data is accurate, complete, and aligned with both internal standards and external regulations. The specialist also provides guidance on data requirements and ensures that data processes are followed consistently.

Key Responsibilities:

UDI Data Collection, Analysis, Management & Maintenance

• Data Collection & Entry.

• Follow established procedures to collect product data required for regulatory submissions and business operations.

• Enter data into the Product Information Management (PIM) system, ensuring accuracy and completeness.

• Regularly review and verify data updates to maintain current and compliant records.

• Ensure data meets regulatory standards such as FDA GUDID, EU EUDAMED, and GDSN.

Cross-Functional Collaboration

• Work with internal teams across multiple global sites to gather and validate data.

• Coordinate with external database vendors to understand system requirements and implement updates.

• Provide timely data to support product launches and regulatory submissions.

• Communicate data needs and changes clearly to internal stakeholders.

Data Publishing

• Collaborate with regional regulatory and quality teams to publish data into official regulatory databases.

• Ensure published data meets both business and legal requirements for each market.

UDI Process Development

Roadmap & Strategy

• Develop and maintain a roadmap for implementing UDI in new markets based on local regulatory requirements.

• Identify gaps and opportunities for improving UDI processes across regions.

Documentation & Procedures

• Assist in creating and updating Standard Operating Procedures (SOPs) and Work Instructions for UDI data collection and maintenance.

• Ensure timely review, approval, and implementation of documentation in collaboration with cross-functional teams.

Regulatory Compliance

• Support the compilation and review of documentation related to product development, manufacturing, and quality assurance.

• Ensure all documentation aligns with UDI regulatory standards and internal policies.

Training & Education

• Provide training sessions to internal teams on UDI requirements and data integrity.

• Promote awareness and understanding of regulatory expectations across departments.

Process Improvement

• Identify inefficiencies in current data workflows and propose improvements.

• Work with IT and business teams to enhance data accuracy and submission processes.

Industry Awareness

• Stay informed about changes in global UDI regulations, standards, and industry best practices.

• Share relevant updates with internal teams to ensure ongoing compliance.

Regulatory Data Management

• Maintain regulatory data in internal systems to support planning and coordination of compliance activities.

• Ensure data is structured and accessible for audits, inspections, and regulatory reporting.

• Monitor data integrity and proactively resolve discrepancies or inconsistencies.

Team Role

• Act as an individual contributor, working independently while collaborating with others.

• Follow quality procedures to ensure data accuracy and compliance.

• Participate in audits and quality reviews when trained.

• Suggest improvements to systems and processes to enhance data management.

• Comply with all safety procedures and report any workplace hazards or incidents.

Required Skills:

• Data Analysis & Interpretation: Ability to read, interpret, and analyze data from multiple sources.

• Attention to Detail: Exceptional accuracy in data entry and validation.

• Decision-Making: Capable of making informed decisions even when faced with unclear or incomplete information.

• Communication: Strong written and verbal communication skills; able to explain data requirements and collaborate effectively.

• Problem-Solving: Good analytical skills to identify and resolve data-related issues.

• Collaboration: Ability to build relationships and work with cross-functional teams.

Desired Skills:

• Experience with regulatory databases such as GDSN, EUDAMED, or GUDID.

• At least 4 years of experience in medical device labeling or UDI compliance.

• Familiarity with evaluating data for compliance with regulatory standards, laws, and industry guidelines.

• Knowledge of medical device regulations, such as FDA, EU MDR, and ISO standards.

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

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