809 Admin Support jobs in Malaysia

Job Duties & Responsibilities

• Manage full-cycle recruitment: job postings, candidate selection, reference checks, and employment contracts.
• Maintain employee records/p-file (both digital and physical) and ensure that all staff documentation are complete.
• Coordinate onboarding and offboarding processes
• Ensure compliance with labor laws and employment regulations.
• Support performance management and employee engagement initiatives.
• Handle employee relations and provide support on HR policies and procedures.
• Coordinate training sessions, orientations, meetings, travel arrangements, and company events.
• Serve as the first point of contact for communications.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• At least 2+ years of experience in HR and Admin roles
• Good command of English (written and spoken)
• Must be familiar with statutory regulations and possess sound knowledge of the employment act and best practices
• Proficiency in MS Office (Word/Excel/Outlook)
• Good administrative, documentation & communication skills
• Able to work independently and with good initiative
• Detail-oriented, people-focused, proactive and able to work under pressure.

Note: Proceeding to apply on this job post means you have read and understand WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

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Job Duties & Responsibilities Manage full-cycle recruitment: job postings, candidate selection, reference checks, and employment contracts. Maintain employee records/p-file (both digital and physical) and ensure that all staff documentation are complete. Coordinate onboarding and offboarding processes Ensure compliance with labor laws and employment regulations. Support performance management and employee engagement initiatives. Handle employee relations and provide support on HR policies and procedures. Coordinate training sessions, orientations, meetings, travel arrangements, and company events. Serve as the first point of contact for communications. Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field. At least 2+ years of experience in HR and Admin roles Good command of English (written and spoken) Must be familiar with statutory regulations and possess sound knowledge of the employment act and best practices Proficiency in MS Office (Word/Excel/Outlook) Good administrative, documentation & communication skills Able to work independently and with good initiative Detail-oriented, people-focused, proactive and able to work under pressure. Note: Proceeding to apply on this job post means you have read and understand WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

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Admin Support - AM

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Admin Support - AM

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OCBC Get AI-powered advice on this job and more exclusive features. Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Admin Support Why Join As an Admin Support, you'll be the backbone of our team, providing seamless administrative support to ensure our operations run smoothly. You'll have the opportunity to work with various stakeholders, build strong relationships, and contribute to the success of OCBC. If you enjoy working behind the scenes and making a difference, this role is for you. How you succeed To excel in this role, you'll need to be highly organized, proactive, and able to prioritize tasks effectively. You'll work closely with our team to understand their needs, anticipate challenges, and provide timely support. Your attention to detail, excellent communication skills, and ability to maintain confidentiality will be essential in building trust with our stakeholders. What you do - Provide administrative support to our team, including preparing reports, managing calendars, and coordinating meetings - Manage and maintain accurate records, files, and databases - Develop and implement effective filing systems, both physical and digital - Coordinate travel arrangements, accommodation, and other logistical requirements - Handle incoming and outgoing mail, emails, and phone calls Who you are - A diploma or degree in Business Administration or a related field is desirable - At least 2 years of administrative experience, preferably in a financial institution - Excellent communication, organizational, and time management skills - Proficient in Microsoft Office, particularly Word, Excel, and Outlook - Discreet, reliable, and able to maintain confidentiality - A team player with a positive attitude and a willingness to learn Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Administrative Industries Banking Referrals increase your chances of interviewing at OCBC by 2x Sign in to set job alerts for “Administrative Support Specialist” roles.

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Kota Damansara, Selangor, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR1,800.00-MYR3,000.00 1 month ago Puchong, Selangor, Malaysia MYR2,800.00-MYR3,500.00 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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To support the Strategic Initiatives and Administration functions in managing and collectively driving the key initiatives, while overseeing day-to-day administrative tasks and regulatory reporting in facilitating a smooth execution of day-to-day tasks and regulatory reporting.

• Assist in planning and execution of initiatives aligned with departmental/company goals.
• Monitor the progress of initiatives/projects, timeline and ensure timely implementation.
• Support and oversee daily administrative and regulatory related tasks of the department.
• Ensure compliance with all regulatory requirements by managing the preparation and submission of accurate and timely reports.
• Assist with (register, investigate, gather information & provide solution) complaint handling for Policy Servicing Administration.
• Support and Oversee Administrative tasks and Department Operations.
• Assist in developing and performing the Quality Assurance task and SOP for Policy Servicing escalation and data entry process.
• Any other tasks assigned as and when required due to business needs.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

We are looking for people who

• Preferably bachelor’s degree in business, insurance or any other related fields.
• Experience a minimum of 5 years in Life Insurance and/or Financial Institutions
• Good Communication skills (verbal & written), Data Analysis, Presentation, Project Management, Interpersonal skills, Problem Solving and Decision-Making skills, Customer Service and Conflict Resolution skills.
• Proficient in MS Office Suite (Word, Excel, PowerPoint
• Sound product knowledge, policy servicing, regulatory and governance
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Employment Type: Permanent

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Other, Customer Service, and Administrative
• Industries Insurance and Financial Services

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Type: Full-Time Category: Admin Customer Service-Support Management

Job Description

Working Days & Hours:

• Working Hours: From 9 am to 6 pm
• Work Days: Monday to Friday, Saturday(Half Day)(9am to 1pm)

Responsibilities :

• Contact potential customers from provided leads.
• Follow up with customers to maintain communication.
• Provide information about our training solutions for all inquiries.
• Build and maintain professional relationships with existing clients.
• Ensure smooth course registration and admissions processes.
• Manage sales activities to meet targets and maximize sales conversion .
• Handle day-to-day center operations and clients enquiries.
• Assisting the production and preparation of upcoming training event.
• Handle customers sales enquiry and respond accordingly
• Promote some short courses to our customers

Requirements :

• Able to work 5.5 days per week.
• Able to speak and write efficiently in English.
• Minimum of 2 years experience in customer service or management, ideally in education or hospitality.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong organizational and administrative abilities.
• Sales-oriented mindset with a customer-centric approach.
• Prior experience in sales or customer service is a plus point

Benefits, Remunerations & Rewards:

• Salary Range:From RM 2500 to RM 3500
• EPF, SOCSO & EIS
• Medical & Annual Leave
• Access to unlimited training opportunities valued at RM 20,000.
• Monthly fair salary, performance incentives, commission, and yearly bonuses

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Responsibilities
-Provide administrative support to the sales and operations team br>-Prepare quotations, sales orders, delivery orders,and invoices
-Coordinate with customers on orders, delivery schedules, and after-sales service
-Handle phone calls, WhatsApp messages, and emails from customers
-Maintain proper ling of documents and records
-Assist in stock tracking and basic inventory records
-Liaise with internal departments to ensure smooth daily operations
-Perform other general oce duties as assigned

Requirements
-Minimum SPM / Diploma in Business Administration or any related eld
-At least 1 year of relevant working experience (Fresh graduates are welcome to apply)
-Procient in Mandarin, Hokkien & Teochew – must be able to communicate with Chinese-speaking customers < r>-Good interpersonal and communication skills
-Basic computer knowledge (Microsoft Word, Excel, Email, etc.)Responsible, detail-oriented, and able to work independently
-Able to start work immediately or with short notice is an added advantage

Benefits
-Friendly working environment
-Career development opportunities
-Annual bonus & performance incentives
-EPF, SOCSO, and EIS provided
-Allowance Provided
-Performance Incentive
-Medical Claim

This job involves assisting customers by handling complaints, processing orders, and supporting promotional activities. It is suitable for fresh graduates, offering an entry point into the workforce.

• Ensure the availability of sales-related equipment and materials.
• Respond to customer complaints and provide after-sales support as needed.
• Store and manage financial and non-financial data electronically and generate reports.
• Process all orders accurately and promptly.
• Inform clients of any delays or issues.
• Monitor team progress, identify shortcomings, and suggest improvements.
• Assist in organizing promotional materials and events.
• Ensure compliance with laws and company policies.
• Record customer complaints, coordinate with logistics and purchasing to address feedback.
• Prepare Halal Certificates for customers.
• File important documents and communicate relevant information.
• Prepare annual reports.
• Perform any additional tasks as required.

Job Requirements

1. Minimum Diploma or Bachelor’s Degree in Business Administration, Communications, Marketing, Hospitality, or related fields.

2. Training or certification in Customer Service / Call Center / CRM systems is advantageous.

3. 1-2 years of experience in customer service, relations, or related roles.

4. Strong problem-solving and conflict-resolution skills .

5. Proficiency in Microsoft Office and experience with CRM or customer support platforms .

6. Team player with the ability to collaborate across departments.

7. Attention to detail and high accuracy in handling customer records.

8. Fresh graduates with strong communication skills and internship experience in customer-facing roles are encouraged to apply.

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This company is an aesthetic clinic licensed under the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia, KKM). As a rapidly growing and developing organization, they have ambitious plans to expand their presence across Malaysia. Leveraging advanced technology, the clinic offers high-end services to its customers. This newly established clinic is located in Bangsar, Kuala Lumpur.

Job Responsibilities:

• Provide excellent customer service to clients in person, over the phone, and via email.
  
• Schedule appointments and consultations, ensuring accuracy and efficiency.
  
• Greet clients upon arrival and ensure they feel welcome and comfortable.
  
• Assist clients with product selection, providing information on features, benefits, and usage.
  
• Process transactions accurately and efficiently, including cash, credit card, and electronic payments.
  
• Maintain cleanliness and organization of the reception and waiting areas.
  
• Answer inquiries and address concerns promptly and professionally.
  
• Assist with administrative tasks such as filing, data entry, and inventory management.
  
• Collaborate with other team members to ensure a smooth and seamless customer experience.
  
• Promote and upsell additional products and services to clients as appropriate.
  

Job Requirements:

• High school diploma or equivalent; additional education or training in customer service is a plus.
  
• Proven experience in a customer service role, preferably in the aesthetic industry.
  
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
  
• Strong organizational and multitasking abilities, with keen attention to detail.
  
• Ability to work effectively in a fast-paced environment and remain calm under pressure.
  
• Proficiency in computer skills, including MS Office and appointment scheduling software.
  
• Knowledge of aesthetic treatments, products, and procedures is desirable.
  
• Willingness to learn and adapt to new technologies and procedures.
  
• Ability to maintain confidentiality and handle sensitive information with discretion.
  
• Flexibility to work evenings, weekends, and holidays as needed.
  
• Commission and discounts for in-house aesthetic services

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About the role

We are seeking an exceptional Customer Service Representative to join our dynamic team at DGSOL MARKETING'. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met in a timely and professional manner. This full-time role is based in Kuching Sarawak.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and other communication channels
• Providing accurate and detailed information to customers about our products and services
• Resolving customer issues and complaints in a courteous and efficient manner
• Maintaining detailed records of customer interactions and following up on outstanding issues
• Identifying opportunities to improve customer satisfaction and suggesting ways to enhance our service offerings
• Collaborating with cross-functional teams to ensure a seamless customer experience

What we're looking for

• Excellent communication and interpersonal skills with a friendly and professional demeanor
• Strong problem-solving and critical thinking abilities to effectively handle customer inquiries and complaints
• Proficient in Mandarin is an advantage
• Previous experience in a customer-facing role, preferably in a call centre or customer service environment
• Ability to work in a fast-paced environment and adapt to changing priorities
• A genuine passion for providing exceptional customer service

Apply now to become our next Customer Service superstar!

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