45 Ad Operations Specialist jobs in Malaysia

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

This role is supporting the ANZ market. Immediately available applicants are preferred.

• Develop, execute and coordinate effective marketing campaigns for Online Affiliate merchants across marketing channels (ShopBack app, website, CRM channels, owned and paid external channels, etc.) to drive traffic and conversion.
• Optimize campaign performance by analyzing data on past performances and developing insights to improve plans for future campaigns so as to reach business targets.
• Implement and regularly improve frameworks to evaluate effectiveness of different types of campaigns.
• Engage and collaborate effectively with cross functional teams (Social Media, Business Development, Operations, Customer Service etc) as well as with the Regional Team (CRM, Data, and Performance Marketing Team) to develop relevant marketing strategies and execute campaigns.
• Contribute to process improvement by flagging potential issues or enhancement opportunities.
• Keep abreast of industry and competitive trends to identify and develop innovative and effective marketing campaigns.

• 1+ years relevant experience in marketing or operations experience, preferably within a digital / tech / e-Commerce environment
• Highly organized with keen attention to detail in executing multiple tasks
• Highly proactive in managing stakeholders and chasing for results
• Strong communicator
• A self-starter, independent, motivated and result-oriented individual
• Strong project management skills and experience handling tight deadlines
• Can thrive in a fast-paced and constantly changing and ambiguous environment
• Available to work Australia time zone (i.e. start at 6am, Malaysia timezone)

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

This role is supporting the ANZ market. Immediately available applicants are preferred.

• Develop, execute and coordinate effective marketing campaigns for Online Affiliate merchants across marketing channels (ShopBack app, website, CRM channels, owned and paid external channels, etc.) to drive traffic and conversion.
• Optimize campaign performance by analyzing data on past performances and developing insights to improve plans for future campaigns so as to reach business targets.
• Implement and regularly improve frameworks to evaluate effectiveness of different types of campaigns.
• Engage and collaborate effectively with cross functional teams (Social Media, Business Development, Operations, Customer Service etc) as well as with the Regional Team (CRM, Data, and Performance Marketing Team) to develop relevant marketing strategies and execute campaigns.
• Contribute to process improvement by flagging potential issues or enhancement opportunities.
• Keep abreast of industry and competitive trends to identify and develop innovative and effective marketing campaigns.

• 1+ years relevant experience in marketing or operations experience, preferably within a digital / tech / e-Commerce environment
• Highly organized with keen attention to detail in executing multiple tasks
• Highly proactive in managing stakeholders and chasing for results
• Strong communicator
• A self-starter, independent, motivated and result-oriented individual
• Strong project management skills and experience handling tight deadlines
• Can thrive in a fast-paced and constantly changing and ambiguous environment
• Available to work Australia time zone (i.e. start at 6am, Malaysia timezone)

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

Group Company: 2X Malaysia

Designation: Marketing Operations Associate

Office Location: Kuala Lumpur Kuala Lumpur (Office)

Position description: The Marketing Operations Associate serves as the backbone of a marketing team, perform tactical and operational activities across different marketing tools to support marketing team in delivering business goals.

Primary Responsibilities

• Provide tactical operational support and execution across a variety of marketing tools, systems, and processes such as website CMS, Marketing Automation, CRM databases, and Analytics & Reporting tools.
• Assist in the execution of marketing activities ranging from website publishing and maintenance, updating customer databases, and management of content repositories.
• Daily processing of ad-hoc operational requests based on specific workflows.
• Supporting other workflow processes related to requests for data, information, and insights.
• Participate in operational improvement sessions with team leads and senior management.
  
  

• 0–1-year relevant work experience or education in fields of Information Technology and Engineering.
• Detailed-oriented, methodical and prefers a structured way of getting things done.
• Comfortable with large repetition of defined tasks, but also excited to take on a variety of dynamic work.
• Proficiency in Windows, Microsoft Office Suite; comfort working in Excel.
• Able to consistently meet deadlines and problem-solve with strong attention to detail.
• Demonstrated interest in continued skills development, especially around digital marketing, data analytics, and technology tools.
• Strong interest in researching and learning new skills and digital systems.
• Prior experience with a CRM, CMS, Martech software (e.g. Marketo, Salesforce, Pardot, Sitecore, Wordpress, Outreach, etc.) is a strong advantage.

Join to apply for the Marketing Operations Specialist role at 3M

4 days ago Be among the first 25 applicants

Join to apply for the Marketing Operations Specialist role at 3M

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description

Key responsibilities:

Primary Responsibilities include but are not limited to the following:

• GMCE Material Creation Process Management: Execute and coordinate the regional end-to-end material creation process, ensuring timely completion of material requests and meeting customer expectations.
• Process Optimization & Troubleshooting: Identify and resolve workflow delays, escalate issues when necessary, and drive continuous improvement projects to enhance processes, data quality, and reduce cycle times.
• Data Governance & Compliance: Maintain proficient knowledge of material creation processes and master data governance, ensuring adherence to global and divisional data standards before approving data loads and changes.
• Cross-functional Collaboration & Support: Work closely with Marketing and other teams to expedite requests, provide training on workflow tools, and support various marketing operations, including vendor PO creation, merchandising tool production, and sample/event support.
• Knowledge Development & Backup: Develop division-specific knowledge of product portfolios to ensure data consistency and be able to provide backup support for other team members.
  
  
  

• SAP
• Salesforce
• Power BI
• Microsoft Tools
• SharePoint
  
  
  

• Sales & Marketing experience / partnership.
• Strong concept of marketing activities
• Independent capability for problem solving skills
• Experience in marketing operations tactics implementation
• Capable to work with cross function teams with process support
• Strong communication skills.
• Known team player and contributor
• Understanding of 3M businesses, technologies, and culture
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Sales
• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at 3M by 2x

Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,200.00-MYR4,500.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,000.00-MYR5,000.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR6,000.00 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Petaling Jaya, Selangor, Malaysia 6 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago

Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR5,000.00 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00-MYR4,000.00 1 month ago

Petaling Jaya, Selangor, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are seeking a Marketing Operations Coordinator to assist the Marketing Operations Team Lead in ensuring all content and campaigns are delivered on time, both onsite and offsite. You will also support the development of guidelines and coordinate daily operations, including JIRA ticket creation and routine settlements, to meet business needs while aligning with the organization’s strategy, commitments, and goals.

• Ensure quality control of all owned assets and sites through daily quality checks, including Active User Testing (UAT).
• Collaborate with marketing stakeholders to develop and execute external/internal marketing campaigns using effective system tools, ensuring that all bonus requirements align with campaign objectives.
• Prepare project plans and participate in optimization planning, including creating and executing project work plans, revising as needed to meet changing requirements.
• Facilitate day-to-day communication with internal development teams, account management, and clients where applicable, assisting in the development of internal process methodologies.
• Support and facilitate the rollout of process improvements in operational workflow, including product and feature enhancements onsite and in the back office.

• Minimum Advanced/Graduate Diploma, preferably a Bachelor’s Degree in Marketing, Mass Communication, Media, or Project Management.
• In-depth experience in Planning & Forecasting, Market Research, and Project Coordination.
• Minimum of 3 years of relevant and proven working experience.

• Strong interpersonal and relationship management skills.
• Analytical, problem-solving, and decision-making skills.
• Strong influencing, facilitation, organizational, and prioritization skills.

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Key responsibilities:

Primary Responsibilities include but are not limited to the following:

• GMCE Material Creation Process Management: Execute and coordinate the regional end-to-end material creation process, ensuring timely completion of material requests and meeting customer expectations.
• Process Optimization & Troubleshooting: Identify and resolve workflow delays, escalate issues when necessary, and drive continuous improvement projects to enhance processes, data quality, and reduce cycle times.
• Data Governance & Compliance: Maintain proficient knowledge of material creation processes and master data governance, ensuring adherence to global and divisional data standards before approving data loads and changes.
• Cross-functional Collaboration & Support: Work closely with Marketing and other teams to expedite requests, provide training on workflow tools, and support various marketing operations, including vendor PO creation, merchandising tool production, and sample/event support.
• Knowledge Development & Backup: Develop division-specific knowledge of product portfolios to ensure data consistency and be able to provide backup support for other team members.

Qualifications :

Years of professional experience : 3 – 6 years

Education level and type of education expected : (Bachelor's) degree or higher from an accredited university

Professional knowledge (processes, technical, critical in the role) :

Work experience in Supply Chain, Manufacturing, Marketing, Master Data Management

Languages (list all languages used on this position) :English

System Knowledge Required:
• SAP
• Salesforce
• Power BI
• Microsoft Tools
• SharePoint

Soft skills / Interpersonal Skills

(verbal communication, written communication, problem solving, people skills, team skills, etc.)

• Sales & Marketing experience / partnership.
• Strong concept of marketing activities
• Independent capability for problem solving skills
• Experience in marketing operations tactics implementation
• Capable to work with cross function teams with process support
• Strong communication skills.
• Known team player and contributor
• Understanding of 3M businesses, technologies, and culture

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

The incumbent is responsible for assisting the Head of Marketing Operations to spearhead and optimise all contents, campaigns onsite and offsite within budget. Additionally establishing guidelines as well as SOPs to ensuring everything runs smoothly and efficiently analyse JIRA projects for resource requirements and for all marketing projects for the business need; while remaining aligned with strategy, commitments, and goals of the organization.

• Work closely with Marketing stakeholders and assist in the development and execution of external/internal marketing campaigns using effective system tools and ensure all bonus requirements are aligned to achieve the campaign/promotion objectives.
• Ensure optimization plans for various scope of projects is appropriate and meets the changing needs and requirements of the business and stakeholders.
• Develop SOPs and provide support to guide the team an improve work processes and identify and manage risks appropriately.
• Strategize and delegate process improvements on operation workflow including product and/or feature improvement Onsite and in the Backoffice.
• Supporting the B2C Marketing Communications via different channels and development of internal process methodologies. Set and align targets for all CRM and EDM projects to ensure communication channel meets campaign/promotion objectives.
• Managing large and diverse teams across multiple locations and time zones.
• Conducting project review and creating detailed reports for executive staff.

• Bachelor’s Degree in Marketing, Mass Comm, Media, Business Administration and Project Management
• In depth Experience in effective Digital Marketing, Planning & Forecasting, Process & Automation, CRM systems, Industry Trends and Project Management
• Minimum 8 to 10 years of relevant and proven working experience including in managerial or supervisory roles. Industry-specific certifications and/or experience.

• People: Strong interpersonal and relationship management skills.
• Strategy & Execution: Analytical, problem-solving, and decision-making skill.
• Communication: Influencing, facilitation, organizational and prioritization skills.

The ideal candidate possesses strong business acumen, top-notch project management skills, and the ability to clearly communicate findings and rally a marketing team around achieving business goals.

At 2X, we pride ourselves on having a high performing team culture and unwavering spirit of delighting our clients. In line with the work culture and spirit, the ideal candidate is duly expected to have maximum FUN while maintaining a strict code of conduct, ethical business transaction, and civic-minded stakeholder relationships.

Responsibilities:

• Manage technical aspects of key marketing systems (marketing automation, CRM) used to generate, distribute, and report on leads.
• Establish and maintain scalable processes that ensure best practices in campaign and lead management.
• Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact.
• Analyze marketing and sales data to develop insights and make recommendations on areas for optimization.
• Monitor and maintain data quality within the marketing database.
• Evaluate new technologies and add-on applications to improve and optimize marketing team performance.
• Manage and allocate team resources and skills to achieve targets in email, social media, and ad campaigns.

Requirements:

• Bachelor’s degree in Marketing, Engineering, or Business along with practical experience in marketing analytics.
• 3-5 years of related experience in project management. Experience in the B2B segment highly preferred.
• Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
• Proficiency in marketing automation systems (Salesforce, Pardot, Marketo, Hubspot) and integrating those systems with other technologies.
• Exceptional communication skills. Must be able to clearly articulate, visualize and present analytical work targeted at both technical and non-technical audiences.
• Technically capable, with strong research skills and a desire to improve processes.

Responsibilities:

• Provide tactical operational support and execution across a variety of marketing tools, systems, and processes such as website CMS, Marketing Automation, CRM databases, and Analytics & Reporting tools.
• Assist in the execution of marketing activities ranging from website publishing and maintenance, updating customer databases, and management of content repositories.
• Daily processing of ad-hoc operational requests based on specific workflows.
• Supporting other workflow processes related to requests for data, information, and insights.
• Participate in operational improvement sessions with team leads and senior management.

Job Requirements

• 0 -1-year relevant work experience or education in fields of Information Technology and Engineering.
• Detailed-oriented, methodical and prefers a structured way of getting things done
• Comfortable with large repetition of defined tasks, but also excited to take on a variety of dynamic work.
• Proficiency in Windows, Microsoft Office Suite; comfort working in Excel
• Able to consistently meet deadlines and problem-solve with strong attention to detail
• Demonstrated interest in continued skills development, especially around digital marketing, data analytics, and technology tools
• Strong interest in researching and learning new skills and digital systems
• Prior experience with a CRM, CMS, Martech software (e.g. Marketo, Salesforce, Pardot, Sitecore, Wordpress, Outreach, etc.) is a strong advantage