45 Ad Operations jobs in Malaysia

Company Description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.

For more information, visit informatechtarget.com and follow us on LinkedIn

Informa TechTarget is seeking a highly skilled and detail-oriented digital operations professional to establish an Ad Ops outpost in Penang, expanding our global capabilities. This team will play a crucial role in ensuring pre-launch campaign quality control, campaign set-up, and results reporting.

This is an exciting opportunity for someone who thrives in an autonomous environment and is eager to build, innovate, and problem-solve in a growing office. As we shape a new company within Informa TechTarget, this role will continue to evolve alongside new opportunities.

Responsibilities

• Lead and manage the campaign quality control process for all campaigns, with special emphasis on enterprise accounts and high-value clients.

• Conduct thorough pre-launch reviews of newsletter sponsorships and email blasts to ensure accuracy and proper setup.

• Identify and troubleshoot errors, implementing necessary revisions before campaign launch.

• Upload and configure campaign materials across various marketing platforms.

• Optimize campaign performance, leveraging best practices and data insights.

• Coordinate with the StudioID team to traffic client-sponsored stories.

• Oversee the operational process for Trendlines, an Editorial product.

• Generate post-campaign reports, analyzing data and performance metrics for clients.

• Collaborate with cross-functional teams (Ad Ops, Sales, and Editorial) to ensure seamless campaign execution.

• Develop and maintain clear documentation of team processes for efficiency and scalability.

• Stay informed on industry trends, identifying opportunities to enhance our marketing and advertising suite.

• Prior experience in marketing, customer service, or operations-related roles.

• Strong attention to detail and organizational skills.

• Passion for creating efficient, structured workflows to improve team processes.

• Comfortable analyzing and interpreting data to inform decision-making.

• Proven English language written and verbal communication skills.

• Able to collaborate effectively with US- and UK-based teams to provide exceptional customer service.

• Ability to work autonomously in a fast-paced environment, managing multiple priorities.

• Experience with ad serving technology, Google Analytics, and Salesforce is a plus.

• Familiarity with HTML and a willingness to learn new technical skills.

• Must be based in or near George Town, and willing to work from the office at least three days per week.

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools, and luxury fashion content. Editorialist is looking for an Operations Associate who is capable of thriving in a fast-paced environment. In order to accomplish our mission, we need to provide our clients with the best luxury customer experience by delivering outstanding support and service and maintaining their engagement on our various platforms. Given the nature and geographical scope of our clientele, we require that the Operations Associate is committed to working flexible hours, including some weekends in order to meet the demand of our clients and industry.

Job Summary : The Ad Operations Specialist is responsible for managing and optimizing digital advertising campaigns across various platforms. This role includes media planning, trafficking, monitoring, and reporting while ensuring campaigns meet client requirements. The specialist works closely with internal teams and vendors to ensure smooth execution and deliver high-quality results in a fast-paced environment.

• Perform media forecasting, media planning, trafficking, campaign reporting, and affiliate onboarding and outreach.
• Capture screenshots of campaign launches for documentation.
• Review media plans to ensure alignment with inventory requirements and client deliverables.
• Monitor and update pacing and performance for campaigns across platforms such as Google Ad Manager (GAM) , Facebook , DoubleClick Campaign Manager (DCM) , Sizmek , Google Ads , Pinterest , Flipboard , and IAS (to analyze Invalid Traffic (IVT) performance).

• Manage Customer Relationship Management (CRM) data to ensure accurate and timely revenue reporting.
• Execute tasks with a focus on quality and attention to detail.
• Prepare campaign wrap-up documents summarizing performance and outcomes using PowerPoint and Excel.
• Develop kickoff call presentations and other materials to support the Brand Partnership team.
• Facilitate seamless communication during task execution through proactive interactions with clients and teammates.
• Set internal task priorities to meet deadlines efficiently and effectively.
• Collaborate with team members to align individual goals with overall team objectives.

• Support critical operations for the AdOps Department, including campaign launches across platforms such as Display Media, Google Ad Manager (GAM), Facebook, DoubleClick Campaign Manager (DCM), Sizmek, Google Ads, Pinterest, Flipboard, Instagram, Affiliate-based platforms , and other relevant ad operations systems.
• Work on ad-hoc or one-time projects as assigned by management.
• Provide backup support to the Senior Ad Operations Specialist for ad-hoc requests and operational needs.

• Demonstrate proactive problem-solving skills to address challenges during campaign execution.
• Maintain a high level of organization, prioritize tasks effectively, and ensure smooth operations.
• Exhibit clear, professional communication with internal and external stakeholders.
• Show initiative in optimizing campaign performance and contributing to team objectives.

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

This role is supporting the ANZ market. Immediately available applicants are preferred.

• Develop, execute and coordinate effective marketing campaigns for Online Affiliate merchants across marketing channels (ShopBack app, website, CRM channels, owned and paid external channels, etc.) to drive traffic and conversion.
• Optimize campaign performance by analyzing data on past performances and developing insights to improve plans for future campaigns so as to reach business targets.
• Implement and regularly improve frameworks to evaluate effectiveness of different types of campaigns.
• Engage and collaborate effectively with cross functional teams (Social Media, Business Development, Operations, Customer Service etc) as well as with the Regional Team (CRM, Data, and Performance Marketing Team) to develop relevant marketing strategies and execute campaigns.
• Contribute to process improvement by flagging potential issues or enhancement opportunities.
• Keep abreast of industry and competitive trends to identify and develop innovative and effective marketing campaigns.

• 1+ years relevant experience in marketing or operations experience, preferably within a digital / tech / e-Commerce environment
• Highly organized with keen attention to detail in executing multiple tasks
• Highly proactive in managing stakeholders and chasing for results
• Strong communicator
• A self-starter, independent, motivated and result-oriented individual
• Strong project management skills and experience handling tight deadlines
• Can thrive in a fast-paced and constantly changing and ambiguous environment
• Available to work Australia time zone (i.e. start at 6am, Malaysia timezone)

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

This role is supporting the ANZ market. Immediately available applicants are preferred.

• Develop, execute and coordinate effective marketing campaigns for Online Affiliate merchants across marketing channels (ShopBack app, website, CRM channels, owned and paid external channels, etc.) to drive traffic and conversion.
• Optimize campaign performance by analyzing data on past performances and developing insights to improve plans for future campaigns so as to reach business targets.
• Implement and regularly improve frameworks to evaluate effectiveness of different types of campaigns.
• Engage and collaborate effectively with cross functional teams (Social Media, Business Development, Operations, Customer Service etc) as well as with the Regional Team (CRM, Data, and Performance Marketing Team) to develop relevant marketing strategies and execute campaigns.
• Contribute to process improvement by flagging potential issues or enhancement opportunities.
• Keep abreast of industry and competitive trends to identify and develop innovative and effective marketing campaigns.

• 1+ years relevant experience in marketing or operations experience, preferably within a digital / tech / e-Commerce environment
• Highly organized with keen attention to detail in executing multiple tasks
• Highly proactive in managing stakeholders and chasing for results
• Strong communicator
• A self-starter, independent, motivated and result-oriented individual
• Strong project management skills and experience handling tight deadlines
• Can thrive in a fast-paced and constantly changing and ambiguous environment
• Available to work Australia time zone (i.e. start at 6am, Malaysia timezone)

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

Group Company: 2X Malaysia

Designation: Marketing Operations Associate

Office Location: Kuala Lumpur Kuala Lumpur (Office)

Position description: The Marketing Operations Associate serves as the backbone of a marketing team, perform tactical and operational activities across different marketing tools to support marketing team in delivering business goals.

Primary Responsibilities

• Provide tactical operational support and execution across a variety of marketing tools, systems, and processes such as website CMS, Marketing Automation, CRM databases, and Analytics & Reporting tools.
• Assist in the execution of marketing activities ranging from website publishing and maintenance, updating customer databases, and management of content repositories.
• Daily processing of ad-hoc operational requests based on specific workflows.
• Supporting other workflow processes related to requests for data, information, and insights.
• Participate in operational improvement sessions with team leads and senior management.
  
  

• 0–1-year relevant work experience or education in fields of Information Technology and Engineering.
• Detailed-oriented, methodical and prefers a structured way of getting things done.
• Comfortable with large repetition of defined tasks, but also excited to take on a variety of dynamic work.
• Proficiency in Windows, Microsoft Office Suite; comfort working in Excel.
• Able to consistently meet deadlines and problem-solve with strong attention to detail.
• Demonstrated interest in continued skills development, especially around digital marketing, data analytics, and technology tools.
• Strong interest in researching and learning new skills and digital systems.
• Prior experience with a CRM, CMS, Martech software (e.g. Marketo, Salesforce, Pardot, Sitecore, Wordpress, Outreach, etc.) is a strong advantage.

Join to apply for the Marketing Operations Specialist role at 3M

4 days ago Be among the first 25 applicants

Join to apply for the Marketing Operations Specialist role at 3M

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description

Key responsibilities:

Primary Responsibilities include but are not limited to the following:

• GMCE Material Creation Process Management: Execute and coordinate the regional end-to-end material creation process, ensuring timely completion of material requests and meeting customer expectations.
• Process Optimization & Troubleshooting: Identify and resolve workflow delays, escalate issues when necessary, and drive continuous improvement projects to enhance processes, data quality, and reduce cycle times.
• Data Governance & Compliance: Maintain proficient knowledge of material creation processes and master data governance, ensuring adherence to global and divisional data standards before approving data loads and changes.
• Cross-functional Collaboration & Support: Work closely with Marketing and other teams to expedite requests, provide training on workflow tools, and support various marketing operations, including vendor PO creation, merchandising tool production, and sample/event support.
• Knowledge Development & Backup: Develop division-specific knowledge of product portfolios to ensure data consistency and be able to provide backup support for other team members.
  
  
  

• SAP
• Salesforce
• Power BI
• Microsoft Tools
• SharePoint
  
  
  

• Sales & Marketing experience / partnership.
• Strong concept of marketing activities
• Independent capability for problem solving skills
• Experience in marketing operations tactics implementation
• Capable to work with cross function teams with process support
• Strong communication skills.
• Known team player and contributor
• Understanding of 3M businesses, technologies, and culture
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Sales
• Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at 3M by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are seeking a Marketing Operations Coordinator to assist the Marketing Operations Team Lead in ensuring all content and campaigns are delivered on time, both onsite and offsite. You will also support the development of guidelines and coordinate daily operations, including JIRA ticket creation and routine settlements, to meet business needs while aligning with the organization’s strategy, commitments, and goals.

• Ensure quality control of all owned assets and sites through daily quality checks, including Active User Testing (UAT).
• Collaborate with marketing stakeholders to develop and execute external/internal marketing campaigns using effective system tools, ensuring that all bonus requirements align with campaign objectives.
• Prepare project plans and participate in optimization planning, including creating and executing project work plans, revising as needed to meet changing requirements.
• Facilitate day-to-day communication with internal development teams, account management, and clients where applicable, assisting in the development of internal process methodologies.
• Support and facilitate the rollout of process improvements in operational workflow, including product and feature enhancements onsite and in the back office.

• Minimum Advanced/Graduate Diploma, preferably a Bachelor’s Degree in Marketing, Mass Communication, Media, or Project Management.
• In-depth experience in Planning & Forecasting, Market Research, and Project Coordination.
• Minimum of 3 years of relevant and proven working experience.

• Strong interpersonal and relationship management skills.
• Analytical, problem-solving, and decision-making skills.
• Strong influencing, facilitation, organizational, and prioritization skills.

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Key responsibilities:

Primary Responsibilities include but are not limited to the following:

• GMCE Material Creation Process Management: Execute and coordinate the regional end-to-end material creation process, ensuring timely completion of material requests and meeting customer expectations.
• Process Optimization & Troubleshooting: Identify and resolve workflow delays, escalate issues when necessary, and drive continuous improvement projects to enhance processes, data quality, and reduce cycle times.
• Data Governance & Compliance: Maintain proficient knowledge of material creation processes and master data governance, ensuring adherence to global and divisional data standards before approving data loads and changes.
• Cross-functional Collaboration & Support: Work closely with Marketing and other teams to expedite requests, provide training on workflow tools, and support various marketing operations, including vendor PO creation, merchandising tool production, and sample/event support.
• Knowledge Development & Backup: Develop division-specific knowledge of product portfolios to ensure data consistency and be able to provide backup support for other team members.

Qualifications :

Years of professional experience : 3 – 6 years

Education level and type of education expected : (Bachelor's) degree or higher from an accredited university

Professional knowledge (processes, technical, critical in the role) :

Work experience in Supply Chain, Manufacturing, Marketing, Master Data Management

Languages (list all languages used on this position) :English

System Knowledge Required:
• SAP
• Salesforce
• Power BI
• Microsoft Tools
• SharePoint

Soft skills / Interpersonal Skills

(verbal communication, written communication, problem solving, people skills, team skills, etc.)

• Sales & Marketing experience / partnership.
• Strong concept of marketing activities
• Independent capability for problem solving skills
• Experience in marketing operations tactics implementation
• Capable to work with cross function teams with process support
• Strong communication skills.
• Known team player and contributor
• Understanding of 3M businesses, technologies, and culture

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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