What Jobs are available for Accounts Manager in Malaysia?

Job Summary:



We are seeking a detail-oriented and experienced Jewelry Accounts Manager to oversee and manage the financial and accounting operations of our jewelry business. The ideal candidate should have a strong background in accounting, preferably in the gems and jewelry industry, and be capable of handling everything from daily bookkeeping to financial reporting and compliance.



Key Responsibilities:

Accounting & Finance



Maintain accurate records of all financial transactions related to jewelry sales, purchases, and inventory.



Prepare and manage daily sales reports, purchase ledgers, and general ledgers.



Reconcile bank statements and monitor cash flow.



Billing & Invoicing



Generate accurate invoices for customers and ensure timely collection of payments.



Handle accounts receivable and payable, and ensure timely vendor payments.



Inventory & Costing



Coordinate with inventory and store teams to track stock movement and valuations.



Calculate product costing, including material, labor, and wastage for gold, diamonds, and gemstones.



Taxation & Compliance



Prepare and file GST, TDS, and other statutory returns.



Ensure compliance with financial regulations specific to the jewelry industry (e.g., BIS norms, KYC for high-value transactions).



Assist in internal and external audits.



Client & Vendor Management



Maintain strong relationships with suppliers, clients, and financial institutions.



Handle client account queries and ensure all accounts are balanced and reconciled.



Reporting



Generate monthly, quarterly, and annual financial reports for management.



Assist in budget planning and financial forecasting.



Requirements:



Bachelor’s degree in Accounting, Commerce, or Finance (CA Inter or equivalent is a plus).



3–5 years of experience in accounting, preferably in the jewelry, retail, or luxury goods sector.



Strong understanding of jewelry-specific accounting practices (e.g., metal weight-based costing, hallmarking charges, making charges, etc.).



Proficiency in accounting software (e.g., Tally ERP, Marg, QuickBooks, or jewelry-specific ERP systems).



Solid knowledge of GST, TDS, and other Indian taxation norms.



Strong analytical, problem-solving, and organizational skills.



Attention to detail and ability to handle confidential information.



Preferred Skills:



Experience working with diamond/gold/jewelry retailers or wholesalers.



Knowledge of inventory valuation based on purity and weight.



Familiarity with audit procedures and financial compliance in the gems & jewelry sector.



Compensation:



Competitive salary based on experience.



Performance-based incentives and bonuses.



Additional benefits like staff purchase discounts, travel allowance, etc.

Imagine how your ideas and expertise can change a patient's life. Patients are at the heart of what we do at Edwards Lifesciences. Our Finance teams work hard to optimize our current and long-term success and enable our ongoing strategy of innovation, leadership, and focus. As part of the team, whether providing analysis, forecasting, or reporting financial information, your application of accurate financial business practices will play a fundamental role in how we impact the quality of life for patients all over the world.
**How you'll make an impact:**
+ Lead and manage a team within the assigned finance workstream, covering areas such as invoice processing, employee travel and expense claims, supplier payment process, month-end close, banking, accounting, and compliance.
+ Provide training, mentorship, and development opportunities for team members.
+ Plan and direct assigned project activities, ensuring successful delivery within scope, schedule, and quality expectations.
+ Collaborate with project managers to identify risks, track action items, and ensure timely follow-up.
+ Drive continuous improvement initiatives and lead implementation of process enhancements.
+ Perform other incidental duties as required
**What you'll need (Required):**
+ Bachelor's Degree in Accounting, Finance, or a related field.
+ Proven work experience in a finance leadership role, preferably in accounts payable.
**What else we look for (Preferred):**
+ Proven successful project management expertise
+ Proven expertise in MS Office Suite, including advanced Excel, financial systems, and ERP systems (e.g., JDE, SAP); Database tools preferred
+ Excellent written and verbal communication skills in English and local language
+ Excellent interpersonal relationship skills including internal negotiating and relationship management skills with ability to drive achievement of objectives
+ Extensive understanding of financial procedures while defining team operating standards and ensuring essential procedures are followed based on knowledge of own discipline
+ Extensive understanding of Generally Accepted Accounting Principles (GAAP), local GAAP, and Sarbanes-Oxley (SOX)
+ Understanding of business acumen and company related products
+ Extensive understanding of related aspects of financial processes and/or systems
+ Ability to manage assigned team and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority with guidance and partnering with HR on all aspects of employee relations
+ Strict attention to detail
+ Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
+ Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
+ Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

**The opportunity**
The Financial Reporting, Manager is responsible for supporting the financial reporting process within Manulife Asia Finance. This includes gathering and analyzing financial data, creating financial reports through Workiva, and coordinating between departments to ensure timely submission to regulators and external stakeholders. The role requires someone who is detail-oriented, analytical, and comfortable working with complex financial data.
**Responsibilities**
+ Create financial statements for IFRS17 and local reporting basis; and insurance statistic for local regulator through Workiva as the primary tool for producing financial reports for Asia countries.
+ Coordinate with Asia country team to update narrative and comment for the financial reports and ensure compliance with regulatory requirements.
+ Assist in preparation of schedules and narrative reports to support financial statements.
+ Partner with technology and automation teams to ensure accuracy and completeness of feed data into the financial reports.
+ Facilitate and coordinate multiple deadlines and respond quickly to management requests. Maintain documentations on financial reporting policies and procedures.
+ Ensuring that right practices are observed and followed, such as separation of duties and accounting policies established by Asia Finance.
+ Escalate appropriately to ensure risks and issues requiring immediate attention are managed and resolved.
+ Lead touch point meetings, if needed, with the business operations and the leaders per business area Conduct peer-to-peer quality checks for reports produced by team members, if any.
+ Special projects will arise from time to time require strong financial knowledge, analytical and organizational skills with an innovative mindset.
+ The role will participate in Asia regional priorities and strategic projects as assigned or other Adhoc activities as required by senior management pertaining to the introduction of new services, products, and processes.
**Required Qualifications:**
+ University Business Degree and/or recognized accounting designation (CPA is preferred)
+ 5+ years of progressive financial accounting and reporting experience
+ Proficient in Japanese language
+ Prior experience of managing regulatory reporting, External Reporting or Audit support is an advantage
+ Experience in Workiva, or any Finance reporting system is an advantage
+ Strong stakeholder management skills requiring persuasion and influencing, relationship building and negotiation skill
+ Excellent analytical and problem-solving capabilities
+ Strong technical accounting skills
+ Self-starter, detail-oriented, willingness to take ownership and accountability of processes
+ Strong oral/written communication skills required to interact with senior officers and representatives from other Divisions and functional departments
+ Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities
+ Understanding of Lawson or general finance systems / applications available in the market.
+ Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must). Proficient in MS Office suite including Outlook, Word, Power Point, and Project.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
Citi's Issuer & Investor Services Operations, supports our clients' business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.
We're currently looking for a high caliber professional to join our team as **Vice President, TAX & FINANCIAL REPORTING SENIOR MANAGER** (Internal Job Title: Fund Accounting Sr Mgr - C13) based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life.
**In this role, you're expected to:**
Responsibilities
+ Contribute to the strategic development of the Tax & Financial Reporting team
+ Ensure the successful implementation of new business pipeline
+ Collaborate effectively and positively with internal stakeholders and partners
+ Provide effective leadership to existing team in Tax & Financial Reporting.
+ Manage the completion and delivery of all tax, financial and other regulatory reporting (business activity statements; distribution calculations; tax returns; accounting to taxable income reconciliations; financial statements; APRA and ABS regulatory reporting)
+ Structured MIS provision and reporting to all stakeholders
+ Lead on regional and global internal initiatives
+ Provide a positive client experience
+ Contribute to new client pitches as required
+ Leverage technology to digitize the processes
+ Manage risk effectively to identify optimal solutions for Tax & Financial Reporting
+ Ensure Tax & Financial Reporting adheres to company policies and procedures, regulatory and legislative requirements
+ Ensure the business unit maintains the ethical standards contained in the Code of Conduct
**As a successful candidate, you'd ideally have the following skills and exposure:**
Key Requirements
+ 8 - 10 years of experience with a background at a client facing management level
+ Strong leadership skills and proven ability to coach and develop talent across multiple jurisdictions (including virtual) to a high standard
+ Positive and dynamic attitude to work with an ability to create a positive culture
+ Consistently demonstrates clear and concise written and verbal communication skills
+ Valuing diversity: demonstrate an appreciation of a diverse workforce. Appreciate differences in style or perspective and use differences to add value to decisions or actions and organisational success
+ Detailed knowledge in the Financial Services Industry (administering Managed Investment Funds)
+ Strong accounting and tax knowledge including the ability to respond to clients and their external auditor/advisor queries
+ Ability to work as part of and contribute to a high performing senior management team
+ Ability to develop strong relationships within the company and with third parties
+ Ability to work under pressure to meet varying deadlines and work volumes
+ Ability to demonstrate innovation and creativity (continuous process improvement)
+ Driven and resilient with strong decision-making skills
+ Excellent interpersonal skills and ability to influence key decision makers
+ Proficient at producing and presenting reports
+ Strong analytical and problem-solving skills
+ Time flexible (holiday schedule is often client based)
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
**Take the next step in your career, apply for this role at Citi today**
_ Family Group:**
Operations - Transaction Services
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**Job Family:**
Fund Accounting
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**The Opportunity**
This position reports to the Head, Partner Development. The role is responsible for driving product marketing initiatives and overseeing financial reporting for the business, ensuring alignment with overall Partnership Distribution strategic goals. The role execute key activities within the unit , managing product campaigns, performance reporting, expense management and insights to support decision-making.
**Position Responsibilities:**
+ Lead the development and execution of product marketing strategies across distribution channels to achieve the sales and growth objectives
+ Partner with bank stakeholders to design and roll out product campaigns, promotions and tactical incentives
+ Drive marketing communication including campaign collaterals, sales kits and training contents, ensuring alignment with product positioning
+ In collaboration with Product team, conduct competitor benchmarking and market analysis to remain market relevant
+ Preparation of financial and sales performance reports to senior management and partners
+ Track business KPI such as APE, persistency, product mix, campaign ROI and attachment rates
+ Provide insights and commentary on trends, risks and opportunities to support business decision-making
+ Ensure accuracy, timeliness and compliance of all financial reports with internal policies and regulatory standards (BSC, SIP etc)
+ Support annual budgeting, monthly and quarterly forecasts and performance reviews
+ Foster a collaborative culture, ensuring effective cross-functional alignment with distribution, product, actuarial and finance teams
+ Represent the unit in management discussions, steering committees, and partner engagements
+ Oversee preparation of daily financial and sales performance reports to management and partners
+ Manage workload prioritization, ensuring balance between marketing deliverables and financial reporting deadlines
**Required Qualifications:**
+ 10 years of relevant experience in product marketing, financial reporting or business performance management within insurance, banking or financial services
+ Proven track record of leading marketing campaigns and managing financial/management reporting
+ Analytical mindset with proficiency in Excel/Power BI or other data visualization tools
+ Excellent communication and presentation skills with ability to influence stakeholders
+ Knowledge of insurance products, bancassurance distribution or financial services is preferred
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

EOI : Senior Financial Analyst - Investment Accounting & Reporting (Full set Account)
Job ID

Posted
09-Sep-2025
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
**Office Location :** CBRE KL BSO, Bangsar South
**About the role:**
As a CBRE Senior Financial Analyst - Investment Accounting & Reporting (Full set Account) you'll apply advanced cash and accrual accounting fundamentals to prepare, evaluate, maintain, and deliver complete and accurate financial reports for a complex portfolio of CBRE clients and properties.
This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls.
**What You'll Do:**
+ Complete intermediate to advanced-level accounting transactions in preparation for client financial statement packages.
+ Create and post journal entries and ensure that all expenses, receipts, owner's distributions, funding requests, and other transactions for the accounting period have been accurately posted.
+ Generate and review financial packages for accuracy and comprehensive reporting. Prepare packages on a schedule to ensure timely delivery to the client and other management teams.
+ Review and audit funding and payment requests for accuracy, documentation, and authorization in accordance with established operating procedures.
+ Respond to and resolve complex issues and requests from management teams and clients regarding various accounting issues and reports.
+ Recognize potential issues and conflicts and take corrective action to minimize issues.
+ Facilitate the maintenance and reporting of benchmarks and performance metrics.
+ Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
+ Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
+ Impact the quality of own work and the work of others on the team.
+ Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
+ Explain complex information to others in straightforward situations.
**What You'll need:**
+ Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Understanding of existing procedures and standards to solve slightly complex problems.
+ Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
**_Why CBRE_**
_When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants._
**_Applicant AI Use Disclosure_**
_We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process._
_EOI: Expression Of Interest (Generating Talent Pipeline for future hiring, only shortlisted applicant will be notified)_
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
+ To perform the coordinating role and focus on specific designated customers of the company and take ownership.
+ To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management department.
+ To proactively providing administrative assistance to the Account Management department.
+ To handle designated customer inquiries.
+ To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
+ To work together with the customer account managers to safeguard strategic relationships with the designated key accounts.
+ To review and implement process improvement where applicable.
+ To be responsible for special projects as deemed necessary by the management
+ Degree with 1-2 years' working experience in logistics or supply chain industry
+ Good English Language skills
+ Proficiency in MS Office Applications
Expeditors offers excellent benefits:
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.

Job Title:
Associate, Account Management
Job Description
The Associate, Account Management oversees a team of analytic staff, developing the analytic strategy in support of call center performance improvement initiatives. This position oversees a team that assesses processes having a negative impact on customer satisfaction scores and other key metrics and oversees the design and implementation of initiatives to improve those scores.
**Essential Functions/Core Responsibilities**
- Oversees the implementation of analytic and process improvement activities for smaller accounts and/or lines of business within a larger, more complex account in conjunction with business unit and support groups
- Leads a team of Associate Analysts, Analysts, or Sr. Analysts to deliver high quality analysis and clear recommendations that create value for clients. Oversees the delivery of consultative recommendations to clients, drawing from information captured from the team and leveraging prior experience
- Ensures consistency of approach, quality of insight and accuracy of delivery across programs
- Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement
- Provides technical guidance, answering questions, strategizing analytical framework and work plan development, checking and validating results and findings, etc.
- Communicates results of detailed data analysis in way that ties to business impacts and is compelling to stakeholders and clients
- Co-leads internal and external client presentations of key insights, gap assessments, solution recommendations, and initiative success measurement
- Establishes metrics to be used for performance monitoring and reporting; directs the measurement of initiatives
- Builds relationships with peers in Operations and support groups to understand current operational processes and identify possible gaps that may be contributing to lower key metric results
- Ensures that standards are incorporated into the project and to process improvement efforts
- Demonstrates an understanding of internal profitability drivers and is accountable for actual hours versus budget for self and team
- Assists in carrying out departmental goals and objectives
**Candidate Profile**
- Bachelor's degree in related field from a four-year college or university with four to six years of relevant experience (with at least one year of Progressive Management Experience) preferred
- One or more year(s) call center experience or equivalent working knowledge of call centers preferred
- Six Sigma Green or Black Belt certification preferred
- Ability to handle confidential information with discretion and tact
- Proven experience with data analysis, linkage of multiple data sets and development of keen business insights rooted in an analytic approach
- Passionate about producing high quality analytics deliverables and communicating results to a broad audience
- Intellectual curiosity with a desire for continuous testing and actionable change
- Ability to apply quantitative and/or qualitative research and data analysis techniques to improve operational processes
- Possess skills to motivate teams and operate effectively in a fast paced, high energy environment
- Possess skills to guide individuals toward goal achievement using negotiation and teamwork/collaboration
- Possess skills to guide individuals toward goal achievement using negotiation and teamwork/collaboration
- Strong ability to coach, develop action plans which maximize performance and provide effective feedback
- Strong communication skills, both written and verbal
- Desire to work in demanding project environments where deadlines must be met
- Ability to adapt quickly to project/team scope changes
- Experience with statistical concepts and applications
- Proficient in Microsoft Office
**Career Level Description**
Receives assignments as objectives with goals and processes in which to meet the goals. Interacts with Team Managers/Leaders/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives. Set priorities for Team Managers/Leaders/Supervisors and team members , and coordinates and supervises the daily activities. In charge of handling large and / or multiple lines of business . Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and/or director. Depending on the size of the program may act as an Operations Manager.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.
At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.
& Project Coordination
+ Collaborate with Operations to monitor shipment project execution and milestones for key customers.
+ Support Monthly/Quarterly Business Reviews (MBR/QBR) by preparing and optimizing data and content.
+ Monitor performance against Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) and highlight exceptions to relevant teams.
+
+ Quotation & Documentation Support
+ Support and Coordinate with Account Manager and Product teams in the relevant branches to gather data and rates for RFQs and quotations.
+ Maintain and communicate rate details, handling instructions, and Standard Operating Procedures (SOPs) for assigned accounts.
+
+ Exception & Performance Reporting
+ Monitor and communicate exceptions to Account Managers, Operations and Customers, by generating reports on (but not limited to) shipment status, freight spend, brokerage delays, and other key metrics.
+ Produce exception reports with Operations and Account Managers for continuous improvement.
+
+ Billing & Payment Coordination
+ Work closely with the Account Receivable (AR) team and Payment Center to follow up on outstanding payments.
+ Ensure EDI billing accuracy and alignment with customer SOPs.
+ Coordinate with all parties to confirm proper EDI messaging is received.
+ PowerPoint skills - the Account Management Coordinator will produce high quality customer-facing presentations
+ Excel skills - the Account Management Coordinator will generate different types of reports from Expeditors' proprietary systems and preparate pivot tables and charts based on customer' or Expeditors' requirements
+ PowerBI skills (desirable) - basic knowledge of updating or refreshing data, using filters, etc.
+ Logistics industry experience (desirable)
+ Basic EDI skills
+ Basic Accounting skills
Expeditors offers excellent benefits:
+ 13 Months
+ Allowance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company