1,993 Account Manager jobs in Malaysia

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As the Account Manager/ Senior Account Manager, you will act as a strategic communications partner to clients, providing expert counsel, overseeing project delivery, and driving client engagement to drive organic growth and ensure business and financial targets are achieved. You will be responsible for developing strong client relationships, ensuring consistent and seamless execution of projects, and delivering added value through proactive insights, strategic recommendations, and innovation.

What Impact You Will Make

• Working alongside the Client Services Director, to enable the effective management of client accounts to achieve client and MIMS’ business and financial objectives.
• Lead value-add client discussions based upon strong understanding of their business goals, therapeutic areas, and market dynamics.
• In collaboration with cross-functional teams, identify new opportunities and solutions beyond immediate project needs and proactively propose to clients.
• Develop trusted relationships with key clients and maintain a deep understanding of their needs to proactively provide tailored and insightful consultancy on strategic MedComms solutions.
• In collaboration with the Client Service Director and cross-functional team leads, ensure systems and processes are implemented and optimal to ensure efficient delivery to the highest standards.
• Plan, monitor, and deliver integrated projects that cover medical publications like manuscripts and abstracts, medical content delivery, advocacy boards, events (Physical & Hybrid), webinars, digital solutions, and CME-accredited learning modules, among other programs.
• Maintain a holistic knowledge of the industry to channel new ideas into the team and with clients to help establish MIMS as an industry thought leader.
• Support new business development activities to ensure continued growth of key accounts and securing new business through industry-leading pitches and proposal development.

Leadership

• Is perceived as the leader of allocated accounts by clients and colleagues.
• Inspires operational teams to excel in operational delivery and relationship building with clients.
• Demonstrates appropriate behaviors and attitudes for others to learn from.
• Solves problems both internally and for clients. Proactive in recommending solutions.
• Demonstrates presence using verbal and non-verbal communication. Displays composure and assurance within the team and with clients.
• Ensure that the client satisfaction scores on projects is optimal.

Commercial

• Responsible for accurate and timely financial management: recognition of revenue across accounts.
• Responsible for the financial profitability of accounts.
• Track budgets and delivery of projects to ensure accurate financial management.

What Skills and Experience You Will Bring

• 5 years of experience in account management or client success, preferably in a healthcare communications agency, advertising agency, consultancy, pharmaceutical marketing, or similar environment.
• Excellent communication, presentation, and negotiation skills.
• Demonstrated ability to build and manage high-value client relationships.
• Expertise in project management, budgeting, and financial forecasting.
• Highly organized and efficient with a keen eye for detail.
• Creative thinker and resourceful problem solver.
• Proactive and self-motivated.
• Previous experience in a healthcare agency, consultancy, pharmaceutical or similar environment highly desired.
• Experience in digital marketing is an added advantage.

Key behaviours

• Client-centric mindset with a commitment to exceptional service delivery.
• Teamwork orientation focusing on fostering seamless cross-functional coordination.
• Curiosity and eagerness to learn, demonstrating adaptability.
• Energetic and positive attitude, motivating both clients and internal teams.
• Creativity and innovation, bringing fresh ideas and solutions to client challenges.
• Proactive and self-motivated, taking initiative to solve problems.
• Organized and attention to detail.

Why Join Us

• Career Growth : Opportunities for professional development and career advancement within a continually growing company.
• Collaborative Culture : Work with a diverse and dynamic team committed to excellence in medical communications.
• Impact : Contribute to meaningful projects that influence the healthcare industry and improve patient outcomes.
• Reward : Competitive salary, and other benefits including a personal performance-related bonus.

If you are a dedicated and experienced client service professional, we want to hear from you. Join us in shaping the future of medical communications in Malaysia and beyond.

● Annual performance-based bonus and salary adjustment.

● Flexible time and telecommuting arrangements.

● Paid leaves for vacation, medical, hospitalization and compassionate reasons.

● Medical benefits and insurances.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales, Business Development, and Customer Service
• Industries Hospitals and Health Care and Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at MIMS Medica (Malaysia) Sdn Bhd by 2x

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Direct message the job poster from Noventiq Malaysia

About Us :

Noventiq (Noventiq Holdings PLC) is a premier global provider of cutting-edge digital transformation and cybersecurity solutions, headquartered in London. We empower businesses to thrive in the digital age, connecting them with top-tier IT vendors and delivering our own innovative services and proprietary solutions.

Why Noventiq? Our success is driven by a robust three-dimensional strategy focused on expanding our market presence, diversifying our product portfolio, and enhancing our sales channels. Through strategic M&A activities, we are poised to capitalize on industry consolidation and achieve unprecedented growth. With a dynamic team of approximately 6,400 employees operating in around 60 countries, we have a significant footprint in regions with immense growth potential, including Latin America, EMEA, APAC, and a notable presence in India.

Your Opportunity: Join a globally recognized organization, celebrated with multiple "Great Place to Work" awards. At Noventiq, your ideas matter. We foster an environment where innovation thrives and collaboration is a cornerstone. Be a part of our journey to drive digital transformation worldwide.

Ready to Make an Impact? If you're passionate about shaping the future of digital transformation and cybersecurity, we want you on our team. Join us and be a part of a global organization where your contributions are valued and your potential is limitless. Join us today!

Job Overview

The Account Manager will be responsible for the acquisition of new customers and maintaining the relationship with the existing customers.

What You’ll Do

• Acquiring new accounts & generating a healthy funnel in line with the targets
• Forecasting and achieving monthly business targets by offering bundled IT solutions to enterprise customers
• Managing account relationships, effective account mapping
• Understanding of the assigned account's organizational structure and decision-making hierarchy
• Ability to make executive pitches and presentations
• Strategic account planning skills with execution capabilities
• Ability to understand/interpret client's key requirements
• Generating Business from the assigned account/area for the products assigned.

About You

• Experience in IT Industry
• Account management experience / Direct Sales in Microsoft, Oracle, VMWare, Citrix and Trend Micro products or related areas in Cloud
• Experience in solution & consultative sales of IT Infrastructure Solutions
• Excellent understanding of various software products and their licensing policies
• Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent
• At least 2 Years (s) of working experience in the related field is required for this position
• The role, responsibilities, and geographical focus will change and develop over time along with the company’s rapid growth.

What We Offer

• Working time: Mon-Fri, 9AM - 6PM
• Attractive Bonus, & Allowances for mobile, transportation, parking
• External and Internal Training Opportunities are sponsored by the company
• Birthday paid day-off & Birthday gift
• The recognition program, Referral Program
• Working device provided or reimbursement on a personal device
• Other activities: annual company trip, year-end dinner, exciting engagement events, Coaching opportunities, etc.
• Annual Salary Review & Promotion

Don’t forget to include your CV with a photo and cover letter. We receive a lot of applications, and we try to notice each of our potential candidates.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Noventiq Malaysia by 2x

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Qashier Federal Territory of Kuala Lumpur, Malaysia

Qashier Federal Territory of Kuala Lumpur, Malaysia

Want to be part of the fastest-growing startup at the intersection of Retail/F&B, Fintech, and Data? Qashier is looking for an exceptional Account Manager to support our growth!

We are a dynamic and fast-growing team that is excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology.

We are looking for passionate individuals who can spearhead the company's growth by optimising revenue growth and retention with our existing merchants. If you have knowledge and/or a keen interest in point of sale, payment systems, account management, and B2B sales, this role might be for you.

Key Responsibilities

• Enhance the relationship with existing merchants by proposing solutions that meet their objectives.
• Leverage upsell and renewal opportunities : You'll advise merchants on new features and use cases within our platform to drive upsell opportunities into new features or higher subscriptions and convert existing customers to annual subscriptions.
• Expand and grow payment volumes : You will leverage data to identify opportunities to grow payment volumes further for us and our merchants.
• Churn management: Understand patterns and data to predict potential churn trends and proactively craft strategies to reduce churn.

What we look for in a candidate

• 1-3 years experience in B2B/IT sales or account management/customer success experience
• Passionate about technology, fintech, and the F&B and retail space
• Strong interpersonal skills with good bilingual oral skills and readiness to go the extra mile for our merchants (local languages)
• Highly driven and energetic individuals with a strong willingness to learn
• Independent and driven
• Keen attention to detail
• Analytical thinking/troubleshooting skills

About Qashier

Qashier (qashier.com) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently. Ready to take the leap and make an impact in the exciting world of FinTech? Click 'Apply' today!

• Seniority level Associate

• Employment type Full-time

• Job function Customer Service, General Business, and Business Development
• Industries IT Services and IT Consulting and Financial Services

Referrals increase your chances of interviewing at Qashier by 2x

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Summary

The Account Manager will be based in Melaka and is accountable to generate profitable sales revenue and increase operating income by broadening sales coverage, establishing new accounts, and providing total solutions for compressed air to customers for South Malaysia region.

Responsibilities

• Identify and source new clients and business prospects (e.g., perform outreach to cold leads via calls and emails).
• Achieve sales target set for area of responsibilities and industries by building and maintaining close relationships with customers (incl. customer visits) to solicit for orders.
• Negotiate tender, contract terms and condition and prepare Sales contract.
• Prepare sales report & monthly forecast, analysing cost and sales, quotations and maintaining and creating new client accounts.
• Provide pre-sales technical assistance (incl. demonstration & technical presentations), product training and after-sales support.
• Attending trade shows, conferences, marketing, and other events.
• Work closely with supply chain management, sales support and project engineer and order fulfilment team.
  
  

• Diploma in Mechanical/Electrical Engineering with sales experience selling industrial products.
• Driving license & own vehicle.
• Fluent in English.
  
  

• Customer Orientation
• Ownership
• Business Awareness
  
  

• Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling.
• Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges.
• Ensure customer satisfaction as it pertains to supply chain management and other value added services.
• Requires experience interacting with vendors and customers in a technical and engineering environment.
• Extensive understanding of pricing programs and models within the electronics industry.
• Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.
• Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service. Ability to lead regular QBRs with major customers that unlock additional sales opportunities.
• Must be able to promote and sell the value add, supply chain, and full life cycle programs offered by Arrow.
• Requires proficiency in sales tracking systems, SalesForce.com, Oracle
• Establish and ability to build relationships with key suppliers.
  
  

• Bachelor’s Degree in Electrical/Electronics Engineering.
• Possess at least 6-8 years’ experience in electronic component sales/marketing or business development.
• Strong understanding of both distribution sales and business operations.
• Ability to size and scope priorities in the market, understand competitive advantages and disadvantages and deploy resources to grow market share accordingly.
• Excellent verbal and written communication and negotiations skills.
• Ability to build good relationship with customers, suppliers, and internally with cross function teams.
• Proactive and strategic mindset to win business.
• Resilience, energetic and positive attitude.
  
  

• Medical Insurance
• Life Insurance
• Year-end bonus
• Performance Bonus
• 5-Day Work Week
• Growth Opportunities
• And more!
  
  

The Account Manager will drive revenue growth, profitability and market share across Malaysia. In order to achieve this goal, the Account Manager will develop direct relationships with key customers and partners. The Account Manager will have primary responsibility for selling IoT, workplace occupancy, loss prevention and security solutions to assigned verticals.

Job Responsibilities

• Identify and develop key accounts with business located within Malaysia
• Develop strategic account plans to promote the core solutions offered by the company and adoption of these solutions
• Develop customer relationships at a senior-level, which will include key operations and purchasing managers
• Work closely with management team to support business development activities
• Drive revenue growth across multiple product platforms
• Provide general sales support (needs analysis, data review, and product demonstrations)
• Prepare periodic forecasts and progress updates toward sales goals
• Provide and coordinate technical training as required for new product launches and existing product support
• Work closely with customer service team to ensure customers product requirements and delivery lead time are met
  

Job Requirements

• Minimum a Diploma with 2 years of sales experience
• Candidate with experience in IoT market and technology preferred
• Possess strong communication and interpersonal skills
• Team player, self-starter, highly motivated and have a desire to exceed expectations
• Resourceful and sales oriented
• Possess own transport
  
  Please send your updated CV to if the role is relevant to your experience.
  
  Due to volume of applications, we regret only shortlisted candidates will be notified.
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