989 Account Director jobs in Malaysia

Account Director/Senior Account Director/Group Account Director

Negeri Sembilan, Negeri Sembilan Cheil Singapore PTE. LTD.

Posted 8 days ago

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Job Description

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at:

We are inviting candidates for the position of:

Account Director / Senior Account Director / Group Account Director

The Account Director / Senior Account Director / Group Account Director is experienced in developing and executing integrated campaigns and digital advertising. He/ She will be responsible for managing up to senior level client relationships, build and grow the account portfolio on Samsung and Non Samsung clients.

He/ She needs to have sound understanding of clients’ marketing and advertising needs. The incumbent will need to provide perspective and leadership in the development of the highest quality advertising product.

Responsibilities:

  • Grow the account through strategic initiatives and organic revenue growth
  • Always pushing for innovation and new way of doing things that helps build brand and drive sales
  • Always pushing to achieve optimized results on campaigns launched.
  • Be an inspiration to the creatives by distilling great insights to achieve better creative output
  • Lead in new business pitches from brief to ideation

Requirements:

  • Minimum 10 years of integrated / digital experience in the advertising industry
  • Possess leadership qualities and is able to lead a team
  • Must be able to work with various disciplines and different types of business portfolio and clientele
  • Self-motivated, and a team player
  • Vocal and confident disposition
  • Hold a Bachelor’s degree at minimum
  • Strong presentation skills a must
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Account Director/Senior Account Director/Group Account Director

Negeri Sembilan, Negeri Sembilan Cheil Singapore PTE. LTD.

Posted today

Job Viewed

Tap Again To Close

Job Description

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries. For more information, visit us at: We are inviting candidates for the position of: Account Director / Senior Account Director / Group Account Director The Account Director / Senior Account Director / Group Account Director is experienced in developing and executing integrated campaigns and digital advertising. He/ She will be responsible for managing up to senior level client relationships, build and grow the account portfolio on Samsung and Non Samsung clients. He/ She needs to have sound understanding of clients’ marketing and advertising needs. The incumbent will need to provide perspective and leadership in the development of the highest quality advertising product. Responsibilities: Grow the account through strategic initiatives and organic revenue growth Always pushing for innovation and new way of doing things that helps build brand and drive sales Always pushing to achieve optimized results on campaigns launched. Be an inspiration to the creatives by distilling great insights to achieve better creative output Lead in new business pitches from brief to ideation Requirements: Minimum 10 years of integrated / digital experience in the advertising industry Possess leadership qualities and is able to lead a team Must be able to work with various disciplines and different types of business portfolio and clientele Self-motivated, and a team player Vocal and confident disposition Hold a Bachelor’s degree at minimum Strong presentation skills a must

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Account Director

Kuala Lumpur, Kuala Lumpur Ciena Corporation

Posted 11 days ago

Job Viewed

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Job Description

Ciena is expanding in the ASEAN region and this position is to lead sales for the strategic telco accounts and channel partners in Malaysia. A good candidate should have track records in breaking in new accounts and growing existing accounts with new hardware, software and service businesses. Customer relationship management, business development and systematic account management background are important elements to be successful in this position. This position will work closely with pre-sales and post-sales team members to achieve annual sales target and other assigned corporate objectives.

Your Responsibilities

  • Develop the go-to-market strategy to address the demands of the hyperscaler and MOFN (Manage optical fibre network) business through the local service providers.
  • Develop a strategy to capitalise on the various Data Centre investments in Malaysia.
  • Build and own the client relationship with the various services providers in Malaysia with potential to grow scope into Thailand.
  • Together with existing and new partners, develop a strategy for the targeted accounts in Malaysia.
  • Establish strong understanding of customer’s needs, their objectives and their procurement processes
  • Identify, develop and prioritize sales opportunities for new and existing customer base
  • Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives
  • Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed
  • Good habit of managing sales CRM (e.g.Salesforce.com) and related tools
  • Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies
  • Have sound knowledge of the competitive landscape and the regional business market
  • Perform other duties as requested/assigned

Minimum Qualifications

  • Minimum 4 year Bachelor Degree (Technical or Business) or higher education
  • 10+ years of sales, account management role, or 3+ years of pre-sales, post-sales customer management role selling into Tier 1 Service Providers in Malaysia

Preferred Qualifications

  • Possess existing strong relationships with the stakeholders of Tier-1 service providers and data centres.
  • Experience and understanding of the investment behaviour of the global top hyperscalers.
  • Able to bridge relationships between hyperscalers/data centre providers with local service providers.
  • Proven sales management, account management and business development experience
  • Proven experience negotiating and winning new accounts as challenger and winning multi-year projects
  • Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset
  • Possess positive and open-minded attitude and good time management skills
  • Proven records of growing responsibilities and success in breaking-in new grounds
  • Proven team management and leadership skills to work with team members in matrix organization
  • Possess high ethical standards, good analytical and communications skills
  • Willingness to travel and strong English skill is essential
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This advertiser has chosen not to accept applicants from your region.

Account Director

Selangor, Selangor C27

Posted 11 days ago

Job Viewed

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Job Description

Join to apply for the Account Director role at C27

4 days ago Be among the first 25 applicants

Join to apply for the Account Director role at C27

Careers

Work with and manage multidisciplinary teams to deliver digital products.

Manage internal and external stakeholders while consistently ensuring that the product is delivered on time and within budget, meeting the set scope of requirements.

Play a critical role in ensuring the success of client campaigns and fostering long-term client relationships.

Ability to balance client needs with project management efficiency is key to achieving the company’s goals.

Apply Now

Requirements

  • Min 9-12 years of experience managing a team and serving creative functions in an organisation or equivalent.
  • Portfolio composition of T1 majority portfolio OR >RM 1milion portfolio value.
  • Possess at least a Professional Certificate, Diploma, or Bachelor’s degree in Engineering, Advertising, Design, Management or relevant degree or certification.
  • Positive and strong communication and interpersonal skills, with the ability to build and maintain relationships with clients.
  • Advance competency of project management and organizational skills, with the ability to multitask and manage multiple projects at once.
  • Working knowledge of Facebook, Google, and LinkedIn ad platforms (and other major search, display, search and social tools).
  • Intermediate knowledge of analytical tools such as Google Data Studio, Taboola and Microsoft Excel and basic knowledge of Google Workspace ( Doc, Sheets, Slides, etc.)

Primary Roles & Responsibilities

Team Leadership

  • Is recognised by other departments as effectively balancing client and C27 demands while still delivering high-impact work.
  • Engenders trust, leads, and inspires colleagues through passions for clients, their business and the work and thrives in a fast-paced entrepreneurial environment.
  • Is the go-to resource for the team’s concerns, points of view and recommendations, checks in regularly with all team members on a 1:1 basis for ad hoc feedback, and schedules regular program leadership meetings to ensure constant alignment.
  • Partners with the account leads to have a cohesive and strong leadership team.
  • Reports into and works with the Client Service Director to ensure communication is clear across the account, issues are escalated, opportunities are identified, and there is consistent leadership across the account.
  • Able to see both the large picture and small picture when it comes to the holistic goals of the account as well as what is needed on a day-to-day basis

Management Leadership

  • Play a pivotal role in supporting operational achievements, directly aiding the Account Director in reaching strategic goals.
  • Supervise the overall execution team on complex digital and social media campaigns.
  • Maintain a high level of attention to detail in evaluating project work to ensure quality and consistency.
  • Lead the onboarding and mentorship of new account managers and project managers, fostering their professional growth and integration into the team.
  • Provide innovative advice and solutions to clients and team members, drawing on extensive industry knowledge and best practices.
  • Ensure the organization, maintenance, and oversight of project standards and guidelines, promoting excellence and efficiency.
  • Deliver advanced insights on project briefs and schedules, optimizing project planning and execution.

Department Leadership

  • Assist the Client Service Director in identifying and setting department goals and direction that are aligned with company goals.
  • Consolidate and analyze reports/feedback from team members, ensuring the data is well presented for the Client Service Director to present during leadership meetings.
  • Participate in budget development and monitor the department budget as approved by management (including vendors, recruitment, training, and internal department events) together with the Client Service Director while keeping the budget to a minimum for the company's betterment.
  • Review, update, direct, ensure, and enforce the department's internal processes and/or SOPs to align with the company/department playbook and project blueprints.
  • Monitor, review, update, and ensure effective utilization of human resources (including the number of personnel, employee development needs, promotions, and project allocation) to realize company goals.
  • Assist the Client Service Director in working with the Head of People to create a people strategy and plan that delivers on current and future business objectives

Vendor Management

  • Develop and oversee the strategic vendor database.
  • Manage and strengthen senior-level vendor relationships.
  • Conduct strategic negotiations with vendors to secure favorable payment terms and discounts.
  • Ensure vendor engagement yields superior workflow and output quality, maintaining high client satisfaction.
  • Oversee the coordination of internal resources and third parties/vendors for seamless project execution.

Client Relationship Management

  • Successfully grows long-term, trusted relationships with senior-level clients (Directors and below) and leads in securing incremental revenue.
  • Proactively support retainer, retention and renewal of clients.
  • Seen as a leader by clients, driven by insight-led thinking and an in-depth knowledge of the client's business.
  • Recommends solutions to critical issues facing clients, helps clients establish team structure goals and collaborates on yearly planning.
  • Owns the pre-sell, maps recommendations to established goals, and educates clients on the benefits/value of the work.
  • Manage expectations, escalate issues and risks in complex situations, and provide solutions.
  • Acts as the escalation point for day-to-day clients.
  • Stay ahead of industry trends and developments, and strategically incorporate this knowledge into our advertising strategies.

Client Growth and Retention

  • Develop and execute strategies for upselling and cross-selling services to high-value clients.
  • Lead efforts to expand the agency's portfolio of services with each client, focusing on strategic growth.
  • Ensure exceptional client satisfaction and retention rates through executive relationship management and strategic oversight.
  • Serve as the primary point of contact and senior advisor for major clients, deeply understanding their needs and objectives.
  • Collaborate with clients to define, align, and achieve clear campaign goals and KPIs, ensuring strategic success.

Platform Management

  • Maintain capacity and productivity report and ensure accuracy.
  • Avoid repetitive work, optimise and automate processes wherever necessary.
  • Monitoring team utilising of Hubspot to ensure quotation and invoice is produced on time and accurately.

New Business Conversion

  • Supporting and developing business proposals.
  • Accountable to participate in pitches and new business and working closely with the project teams and produce work in a manner that increases the chances of closing the deal.

Stream P&L and Budget Management with Client Service Director

  • To understand the client's scope of work and produce costs for projects.
  • Monitor and ensure project expenditures are kept at amounts as agreed in annual/project budgets.
  • Monitor and ensure expenditures for human resources are kept at amounts as agreed in annual/project budgets.
  • Monitor and ensure projects are always within determining profit margins.
  • Manage and allocate budgets effectively to maximise ROI for clients.
  • Provide accurate financial reporting and forecasting to clients.
  • Identify cost-saving opportunities and efficiencies.

Internal Initiatives

  • To work closely (when selected) to execute & drive internal special projects as initiated by the CEO.
  • To ensure the brand image (visually) of C27 is consistent throughout while working with the internal branding team.

Other Responsibilities

General Responsibilities

  • Collaborate with others - Encourage discourse and critical thinking in collaboration with others.
  • Ensure effective interdepartmental collaboration.
  • To adhere to the superior’s directions, instructions, & recommendations.
  • Ensure all works produced are of high quality with little to no errors.
  • Ensure all projects are submitted promptly, with precise contents and clean format.

Responsibilities Towards The Company

  • To be responsible for the safekeeping and general usage of the Company’s assets in employee possession and Company facilities provided.
  • To be dressed presentably and to maintain professionalism during client meetings.
  • To uphold C27’s brand image at all times, during working and non-working hours, in-office or out-of-office grounds.

Miscellaneous Responsibilities

  • You constantly observe C27’s culture and practices, working to uplift the Company’s good name.

Purpose

“Trendsetter, stylist, anarchist. The aesthetic & experiential front line of the C27 collective.”

Seniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Advertising Services

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Account Director - APAC - Fintech Ancillaries

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Strategic Accounts Director AKA (ANZ, Korea, ASEAN)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Account Director, Sales, Tech & Durables

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Account Director, Sales, Tech & Durables

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Sales Director O&G, Chemical and Power, North East and South East Asia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Account Director

Kuala Lumpur, Kuala Lumpur Ciena Corporation

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

  • This is a primary processing purpose.
  • This is a secondary processing purpose.

They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement.

  • This is a secondary processing purpose.
  • This is a secondary processing purpose.

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Your Role

Ciena is expanding in the ASEAN region and this position is to lead sales for the strategic telco accounts and channel partners in Malaysia. A good candidate should have track records in breaking in new accounts and growing existing accounts with new hardware, software and service businesses. Customer relationship management, business development and systematic account management background are important elements to be successful in this position. This position will work closely with pre-sales and post-sales team members to achieve annual sales target and other assigned corporate objectives.

Your Responsibilities

  • Develop the go-to-market strategy to address the demands of the hyperscaler and MOFN (Manage optical fibre network) business through the local service providers.
  • Develop a strategy to capitalise on the various Data Centre investments in Malaysia.
  • Build and own the client relationship with the various services providers in Malaysia with potential to grow scope into Thailand.
  • Together with existing and new partners, develop a strategy for the targeted accounts in Malaysia.
  • Establish strong understanding of customer’s needs, their objectives and their procurement processes
  • Identify, develop and prioritize sales opportunities for new and existing customer base
  • Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives
  • Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed
  • Good habit of managing sales CRM (e.g.Salesforce.com) and related tools
  • Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies
  • Have sound knowledge of the competitive landscape and the regional business market
  • Perform other duties as requested/assigned

Minimum Qualifications

  • Minimum 4 year Bachelor Degree (Technical or Business) or higher education
  • 10+ years of sales, account management role, or 3+ years of pre-sales, post-sales customer management role selling into Tier 1 Service Providers in Malaysia

Preferred Qualifications

  • Possess existing strong relationships with the stakeholders of Tier-1 service providers and data centres.
  • Experience and understanding of the investment behaviour of the global top hyperscalers.
  • Able to bridge relationships between hyperscalers/data centre providers with local service providers.
  • Proven sales management, account management and business development experience
  • Proven experience negotiating and winning new accounts as challenger and winning multi-year projects
  • Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset
  • Possess positive and open-minded attitude and good time management skills
  • Proven records of growing responsibilities and success in breaking-in new grounds
  • Proven team management and leadership skills to work with team members in matrix organization
  • Possess high ethical standards, good analytical and communications skills
  • Willingness to travel and strong English skill is essential

#LI-SM

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Account Director

Kuala Lumpur, Kuala Lumpur Ciena

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Your Role

Ciena is expanding in the ASEAN region and this position is to lead sales for the strategic telco accounts and channel partners in Malaysia. A good candidate should have track records in breaking in new accounts and growing existing accounts with new hardware, software and service businesses. Customer relationship management, business development and systematic account management background are important elements to be successful in this position. This position will work closely with pre-sales and post-sales team members to achieve annual sales target and other assigned corporate objectives.

Your Responsibilities

  • Develop the go-to-market strategy to address the demands of the hyperscaler and MOFN (Manage optical fibre network) business through the local service providers.
  • Develop a strategy to capitalise on the various Data Centre investments in Malaysia.
  • Build and own the client relationship with the various services providers in Malaysia with potential to grow scope into Thailand.
  • Together with existing and new partners, develop a strategy for the targeted accounts in Malaysia.
  • Establish strong understanding of customer’s needs, their objectives and their procurement processes
  • Identify, develop and prioritize sales opportunities for new and existing customer base
  • Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives
  • Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed
  • Good habit of managing sales CRM (e.g.Salesforce.com) and related tools
  • Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies
  • Have sound knowledge of the competitive landscape and the regional business market
  • Perform other duties as requested/assigned

Minimum Qualifications

  • Minimum 4 year Bachelor Degree (Technical or Business) or higher education
  • 10+ years of sales, account management role, or 3+ years of pre-sales, post-sales customer management role selling into Tier 1 Service Providers in Malaysia

Preferred Qualifications

  • Possess existing strong relationships with the stakeholders of Tier-1 service providers and data centres.
  • Experience and understanding of the investment behaviour of the global top hyperscalers.
  • Able to bridge relationships between hyperscalers/data centre providers with local service providers.
  • Proven sales management, account management and business development experience
  • Proven experience negotiating and winning new accounts as challenger and winning multi-year projects
  • Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset
  • Possess positive and open-minded attitude and good time management skills
  • Proven records of growing responsibilities and success in breaking-in new grounds
  • Proven team management and leadership skills to work with team members in matrix organization
  • Possess high ethical standards, good analytical and communications skills
  • Willingness to travel and strong English skill is essential

#LI-SM

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Account Director

Kuala Lumpur, Kuala Lumpur Ciena

Posted today

Job Viewed

Tap Again To Close

Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Your Role Ciena is expanding in the ASEAN region and this position is to lead sales for the strategic telco accounts and channel partners in Malaysia. A good candidate should have track records in breaking in new accounts and growing existing accounts with new hardware, software and service businesses. Customer relationship management, business development and systematic account management background are important elements to be successful in this position. This position will work closely with pre-sales and post-sales team members to achieve annual sales target and other assigned corporate objectives. Your Responsibilities Develop the go-to-market strategy to address the demands of the hyperscaler and MOFN (Manage optical fibre network) business through the local service providers. Develop a strategy to capitalise on the various Data Centre investments in Malaysia. Build and own the client relationship with the various services providers in Malaysia with potential to grow scope into Thailand. Together with existing and new partners, develop a strategy for the targeted accounts in Malaysia. Establish strong understanding of customer’s needs, their objectives and their procurement processes Identify, develop and prioritize sales opportunities for new and existing customer base Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed Good habit of managing sales CRM (e.g.Salesforce.com) and related tools Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies Have sound knowledge of the competitive landscape and the regional business market Perform other duties as requested/assigned Minimum Qualifications Minimum 4 year Bachelor Degree (Technical or Business) or higher education 10+ years of sales, account management role, or 3+ years of pre-sales, post-sales customer management role selling into Tier 1 Service Providers in Malaysia Preferred Qualifications Possess existing strong relationships with the stakeholders of Tier-1 service providers and data centres. Experience and understanding of the investment behaviour of the global top hyperscalers. Able to bridge relationships between hyperscalers/data centre providers with local service providers. Proven sales management, account management and business development experience Proven experience negotiating and winning new accounts as challenger and winning multi-year projects Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset Possess positive and open-minded attitude and good time management skills Proven records of growing responsibilities and success in breaking-in new grounds Proven team management and leadership skills to work with team members in matrix organization Possess high ethical standards, good analytical and communications skills Willingness to travel and strong English skill is essential #LI-SM Not ready to apply?

Join our

Talent Community

to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Account Director

Klang, Selangor C27

Posted today

Job Viewed

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Job Description

Join to apply for the

Account Director

role at

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Account Director

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C27 Careers

Work with and manage multidisciplinary teams to deliver digital products.

Manage internal and external stakeholders while consistently ensuring that the product is delivered on time and within budget, meeting the set scope of requirements.

Play a critical role in ensuring the success of client campaigns and fostering long-term client relationships.

Ability to balance client needs with project management efficiency is key to achieving the company’s goals.

Apply Now

Requirements

Min 9-12 years of experience managing a team and serving creative functions in an organisation or equivalent. Portfolio composition of T1 majority portfolio OR >RM 1milion portfolio value. Possess at least a Professional Certificate, Diploma, or Bachelor’s degree in Engineering, Advertising, Design, Management or relevant degree or certification. Positive and strong communication and interpersonal skills, with the ability to build and maintain relationships with clients. Advance competency of project management and organizational skills, with the ability to multitask and manage multiple projects at once. Working knowledge of Facebook, Google, and LinkedIn ad platforms (and other major search, display, search and social tools). Intermediate knowledge of analytical tools such as Google Data Studio, Taboola and Microsoft Excel and basic knowledge of Google Workspace ( Doc, Sheets, Slides, etc.)

Primary Roles & Responsibilities

Team Leadership

Is recognised by other departments as effectively balancing client and C27 demands while still delivering high-impact work. Engenders trust, leads, and inspires colleagues through passions for clients, their business and the work and thrives in a fast-paced entrepreneurial environment. Is the go-to resource for the team’s concerns, points of view and recommendations, checks in regularly with all team members on a 1:1 basis for ad hoc feedback, and schedules regular program leadership meetings to ensure constant alignment. Partners with the account leads to have a cohesive and strong leadership team. Reports into and works with the Client Service Director to ensure communication is clear across the account, issues are escalated, opportunities are identified, and there is consistent leadership across the account. Able to see both the large picture and small picture when it comes to the holistic goals of the account as well as what is needed on a day-to-day basis

Management Leadership

Play a pivotal role in supporting operational achievements, directly aiding the Account Director in reaching strategic goals. Supervise the overall execution team on complex digital and social media campaigns. Maintain a high level of attention to detail in evaluating project work to ensure quality and consistency. Lead the onboarding and mentorship of new account managers and project managers, fostering their professional growth and integration into the team. Provide innovative advice and solutions to clients and team members, drawing on extensive industry knowledge and best practices. Ensure the organization, maintenance, and oversight of project standards and guidelines, promoting excellence and efficiency. Deliver advanced insights on project briefs and schedules, optimizing project planning and execution.

Department Leadership

Assist the Client Service Director in identifying and setting department goals and direction that are aligned with company goals. Consolidate and analyze reports/feedback from team members, ensuring the data is well presented for the Client Service Director to present during leadership meetings. Participate in budget development and monitor the department budget as approved by management (including vendors, recruitment, training, and internal department events) together with the Client Service Director while keeping the budget to a minimum for the company's betterment. Review, update, direct, ensure, and enforce the department's internal processes and/or SOPs to align with the company/department playbook and project blueprints. Monitor, review, update, and ensure effective utilization of human resources (including the number of personnel, employee development needs, promotions, and project allocation) to realize company goals. Assist the Client Service Director in working with the Head of People to create a people strategy and plan that delivers on current and future business objectives

Vendor Management

Develop and oversee the strategic vendor database. Manage and strengthen senior-level vendor relationships. Conduct strategic negotiations with vendors to secure favorable payment terms and discounts. Ensure vendor engagement yields superior workflow and output quality, maintaining high client satisfaction. Oversee the coordination of internal resources and third parties/vendors for seamless project execution.

Client Relationship Management

Successfully grows long-term, trusted relationships with senior-level clients (Directors and below) and leads in securing incremental revenue. Proactively support retainer, retention and renewal of clients. Seen as a leader by clients, driven by insight-led thinking and an in-depth knowledge of the client's business. Recommends solutions to critical issues facing clients, helps clients establish team structure goals and collaborates on yearly planning. Owns the pre-sell, maps recommendations to established goals, and educates clients on the benefits/value of the work. Manage expectations, escalate issues and risks in complex situations, and provide solutions. Acts as the escalation point for day-to-day clients. Stay ahead of industry trends and developments, and strategically incorporate this knowledge into our advertising strategies.

Client Growth and Retention

Develop and execute strategies for upselling and cross-selling services to high-value clients. Lead efforts to expand the agency's portfolio of services with each client, focusing on strategic growth. Ensure exceptional client satisfaction and retention rates through executive relationship management and strategic oversight. Serve as the primary point of contact and senior advisor for major clients, deeply understanding their needs and objectives. Collaborate with clients to define, align, and achieve clear campaign goals and KPIs, ensuring strategic success.

Platform Management

Maintain capacity and productivity report and ensure accuracy. Avoid repetitive work, optimise and automate processes wherever necessary. Monitoring team utilising of Hubspot to ensure quotation and invoice is produced on time and accurately.

New Business Conversion

Supporting and developing business proposals. Accountable to participate in pitches and new business and working closely with the project teams and produce work in a manner that increases the chances of closing the deal.

Stream P&L and Budget Management with Client Service Director

To understand the client's scope of work and produce costs for projects. Monitor and ensure project expenditures are kept at amounts as agreed in annual/project budgets. Monitor and ensure expenditures for human resources are kept at amounts as agreed in annual/project budgets. Monitor and ensure projects are always within determining profit margins. Manage and allocate budgets effectively to maximise ROI for clients. Provide accurate financial reporting and forecasting to clients. Identify cost-saving opportunities and efficiencies.

Internal Initiatives

To work closely (when selected) to execute & drive internal special projects as initiated by the CEO. To ensure the brand image (visually) of C27 is consistent throughout while working with the internal branding team.

Other Responsibilities

General Responsibilities

Collaborate with others - Encourage discourse and critical thinking in collaboration with others. Ensure effective interdepartmental collaboration. To adhere to the superior’s directions, instructions, & recommendations. Ensure all works produced are of high quality with little to no errors. Ensure all projects are submitted promptly, with precise contents and clean format.

Responsibilities Towards The Company

To be responsible for the safekeeping and general usage of the Company’s assets in employee possession and Company facilities provided. To be dressed presentably and to maintain professionalism during client meetings. To uphold C27’s brand image at all times, during working and non-working hours, in-office or out-of-office grounds.

Miscellaneous Responsibilities

You constantly observe C27’s culture and practices, working to uplift the Company’s good name.

Purpose

“Trendsetter, stylist, anarchist. The aesthetic & experiential front line of the C27 collective.” Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

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Account Director

Kuala Lumpur, Kuala Lumpur Ciena Corporation

Posted today

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Job Description

This is a primary processing purpose. This is a secondary processing purpose. They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement. This is a secondary processing purpose. This is a secondary processing purpose. Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Your Role Ciena is expanding in the ASEAN region and this position is to lead sales for the strategic telco accounts and channel partners in Malaysia. A good candidate should have track records in breaking in new accounts and growing existing accounts with new hardware, software and service businesses. Customer relationship management, business development and systematic account management background are important elements to be successful in this position. This position will work closely with pre-sales and post-sales team members to achieve annual sales target and other assigned corporate objectives. Your Responsibilities Develop the go-to-market strategy to address the demands of the hyperscaler and MOFN (Manage optical fibre network) business through the local service providers. Develop a strategy to capitalise on the various Data Centre investments in Malaysia. Build and own the client relationship with the various services providers in Malaysia with potential to grow scope into Thailand. Together with existing and new partners, develop a strategy for the targeted accounts in Malaysia. Establish strong understanding of customer’s needs, their objectives and their procurement processes Identify, develop and prioritize sales opportunities for new and existing customer base Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed Good habit of managing sales CRM (e.g.Salesforce.com) and related tools Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies Have sound knowledge of the competitive landscape and the regional business market Perform other duties as requested/assigned Minimum Qualifications Minimum 4 year Bachelor Degree (Technical or Business) or higher education 10+ years of sales, account management role, or 3+ years of pre-sales, post-sales customer management role selling into Tier 1 Service Providers in Malaysia Preferred Qualifications Possess existing strong relationships with the stakeholders of Tier-1 service providers and data centres. Experience and understanding of the investment behaviour of the global top hyperscalers. Able to bridge relationships between hyperscalers/data centre providers with local service providers. Proven sales management, account management and business development experience Proven experience negotiating and winning new accounts as challenger and winning multi-year projects Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset Possess positive and open-minded attitude and good time management skills Proven records of growing responsibilities and success in breaking-in new grounds Proven team management and leadership skills to work with team members in matrix organization Possess high ethical standards, good analytical and communications skills Willingness to travel and strong English skill is essential #LI-SM Not ready to apply?

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is anEqual Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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Account Director

Kuala Lumpur, Kuala Lumpur Ciena Corporation

Posted today

Job Viewed

Tap Again To Close

Job Description

Ciena is expanding in the ASEAN region and this position is to lead sales for the strategic telco accounts and channel partners in Malaysia. A good candidate should have track records in breaking in new accounts and growing existing accounts with new hardware, software and service businesses. Customer relationship management, business development and systematic account management background are important elements to be successful in this position. This position will work closely with pre-sales and post-sales team members to achieve annual sales target and other assigned corporate objectives. Your Responsibilities Develop the go-to-market strategy to address the demands of the hyperscaler and MOFN (Manage optical fibre network) business through the local service providers. Develop a strategy to capitalise on the various Data Centre investments in Malaysia. Build and own the client relationship with the various services providers in Malaysia with potential to grow scope into Thailand. Together with existing and new partners, develop a strategy for the targeted accounts in Malaysia. Establish strong understanding of customer’s needs, their objectives and their procurement processes Identify, develop and prioritize sales opportunities for new and existing customer base Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed Good habit of managing sales CRM (e.g.Salesforce.com) and related tools Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies Have sound knowledge of the competitive landscape and the regional business market Perform other duties as requested/assigned Minimum Qualifications Minimum 4 year Bachelor Degree (Technical or Business) or higher education 10+ years of sales, account management role, or 3+ years of pre-sales, post-sales customer management role selling into Tier 1 Service Providers in Malaysia Preferred Qualifications Possess existing strong relationships with the stakeholders of Tier-1 service providers and data centres. Experience and understanding of the investment behaviour of the global top hyperscalers. Able to bridge relationships between hyperscalers/data centre providers with local service providers. Proven sales management, account management and business development experience Proven experience negotiating and winning new accounts as challenger and winning multi-year projects Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset Possess positive and open-minded attitude and good time management skills Proven records of growing responsibilities and success in breaking-in new grounds Proven team management and leadership skills to work with team members in matrix organization Possess high ethical standards, good analytical and communications skills Willingness to travel and strong English skill is essential

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