61 Academy Trainee jobs in Malaysia

Elite Academy, Consultant page is loadedElite Academy, Consultant Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-58517

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Job Responsibilities:

Pipeline Management

• Develop and implement a comprehensive funnel strategy to build a sustainable pipeline, ensuring alignment with recruitment targets.
• Strengthen the go-to-market strategy of the Sales team (Elite PIC) by:
  • Organizing and facilitating regular engagement and communication sessions.
  • Coordinating with internal stakeholders to provide necessary support.
  • Monitoring and reviewing the progress and effectiveness of Elite Recruiters.
• Enhance brand visibility through strategic digital marketing efforts:
  • Collaborate with the Marketing team to ensure brand compliance across all content.
  • Oversee and manage consistent “always-on” content across social media platforms.
  • Monitor social media interactions to address negative comments and redirect inquiries to the appropriate PIC.
  • Track and ensure timely distribution of social media leads.
  • Co-develop testimonial content and coordinate video shoots with marketing agencies.
• Oversee and manage the coding process for recruits.
• Design and enforce selection criteria to ensure quality intake.
• Analyze pipeline data to evaluate conversion ratios and identify areas for improvement; collaborate with the Sales team to implement action plans.
• Respond to system changes by managing change communication to all impacted stakeholders.
• Perform additional duties as assigned by the Head of Department to support operational needs.

Performance Management

• Drive key strategic initiatives to monitor and enhance the performance, training, and development of Elite Academy participants.
• Align with cross-functional teams to optimize overall productivity of the Elite channel.
• Ensure accuracy of training and supervision reports to facilitate timely bonus payouts.
• Consolidate and manage nationwide appeals to prevent delays in bonus or commission disbursements.
• Track and manage the Leaders Watchlist, working closely with the Sales team to improve Elite retention.
• Monitor the quality of SBSG by coordinating with the Sales team to ensure proper execution of the 8-step Reporting Process during Parents Day.
• Provide strategic advisory support to the Sales team in refining their go-to-market strategies.
• Generate ad-hoc reports to support targeted interventions for underperforming agencies.
• Ensure timely and accurate communication to Elites and Recruiters across appropriate platforms (e.g., welcome emails, onboarding, events).
• Continuously monitor and improve processes for more effective tracking and reporting.
• Manage change communication in response to system updates, ensuring smooth transitions for all stakeholders.

Job Requirements:

• Bachelor’s Degree from a reputable University in any field.
• Minimum 5 years of relevant working experience in Sales & Marketing, preferably from the Insurance industry.
• Experience in dealing with Agency Distribution & Recruitment.
• Independent and possesses good analytical and problem-solving skills.
• Comfortable in doing Public Speaking or Presentation.
• Possesses own transport and able to travel inter-state for work.
• Experience in Digital & Business Intelligence will be an added advantage.
• Experience in Digital Marketing and content creation will be an added advantage.
• Excellent proficiency in MS Office Word, Excel & PowerPoint.

#LI-DNI

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you believe in inspiring a better future, we'd love to hear from you.

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About The Sap Academy For Services & Consulting
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.

The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.

Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.

THE ROLE OF PROJECT MANAGER
The Project Manager is responsible for supporting our customers' transformation strategy through the management of cloud, or hybrid implementation initiatives with SAP Activate methodology. The Project Manager has the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.

The Project Manager will provide leadership to cross-functional teams responsible for delivering defined project outputs on time, on budget and with highest quality. Project Managers assist SAP Sales teams during the Bid Phase by providing input into the proposal especially regarding the solution delivery model, project structure, organization, scoping, estimation and risk assessment. Project Managers have ability to manage complex projects or programs that require coordination of work between various parties such as: third party sub-contractors, SAP Development, and Global Support organizations.

As a Project Manager Associate, you will support the project manager on large scale, high risk, strategic projects, and/or lead operational projects or small engagements.

Education And Qualifications/Skills And Competencies

• Master's degree, or equivalent tertiary study
• 0-3 years' work experience with customer facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressur

EXPECTATIONS AND TASKS
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:

During Academy

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
• Build and maintain relationships with internal and external stakeholders
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment

As a Project Team Lead on a large strategic project

• Conduct project planning activities and support execution of large scale, high risk, strategic projects according to the project plan
• Assist project PMO as needed by SAP or Customer PM o Manage sub-project group to supervise/represent a team within large project program
• Ensure project success (budgets, schedule, quality, business value)
• Ensure proper use of methodology tools procedures
• Coordinate project resource management with resource managers

As a Project Manager for a small strategic /operational project:

• Responsible for managing project through life cycle- applying skills as project team lead and project coordinator
• Responsible for defining, planning, tracking and managing the project, in accordance to methodology
• Determine required resources for the project
• Identify required resources, collaborate with sponsor to set direction required to meet project objectives
• Participate in project initiation/planning activities. Mange execution of projects according to the plan
• Manage internal/external communication to stakeholders, with input/guidance from Sponsor
• Lead project team by communicating what need to happen, and holding team accountable for delivering on objectives
• Support the identification of risks/issues and develop mitigation options for decision by the sponsor, in order to maintain project momentum
• Communicate and/or escalate project issues early to account management and delivery management.
• Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.

• Demonstrate proficiency in tools and procedures o Position SAP delivery methodology – Activate, Agile, Best Business Practices and Integrated Tool management correctly with the customer and project team 5

• Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers

• Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
• Maintain internal project financial and non-financial system

• Adhere to Procurement, HR policies and to commercial processes such as change requests and invoicing

• Demonstrate proficiency in communication

• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)

• Create and communicate project processes to increase collaboration between internal and external project team members.

What You Get From Us
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations:

We are looking for a passionate and experienced Beauty Trainer to join our team. In this role, you will inspire, train, and develop our beauty professionals—ensuring they deliver exceptional service, technical excellence, and a memorable customer experience. If you love beauty, have a flair for coaching, and enjoy shaping talent, we'd love to meet you

• Conduct engaging theory and practical training for beauty therapists across facial, makeup, body, and aesthetic treatments.
• Design and deliver training modules, workshops, and on-the-job coaching to elevate technical and customer service skills.
• Ensure team members are trained in professional standards, hygiene, and safety practices.
• Keep the team ahead of the curve by introducing new products, techniques, and beauty trends.
• Assess staff performance, provide constructive feedback, and mentor them towards excellence.
• Partner with business leaders to align training with sales goals and customer satisfaction objectives.

• Education/Certifications: SKM, Diploma, or Certificate in Beauty Therapy, Aesthetics, Cosmetology, or related field (facial, makeup, nail, aesthetics). HRDC TTT certification is an advantage.
• Experience: 3–5 years of hands-on experience as a Beauty Therapist/Consultant/Trainer, with proven experience in training or coaching beauty teams. Exposure to retail beauty, spa, slimming, or aesthetic services environment.
• Technical Expertise: Strong knowledge of skin, body, hair, makeup treatments, products, equipment, and new industry trends; well-versed in professional salon and hygiene practices.
• Training & Presentation Skills: Confident in classroom, online, and practical training delivery. Skilled in coaching, mentoring, and performance evaluation. Ability to deliver training modules (Theory + Practical) and evaluate staff performance and provide constructive feedback.
• Soft Skills: Excellent communication in English and Mandarin, strong interpersonal skills to handle staff of different seniority, and leadership qualities with a team-oriented mindset.
• Other Requirements: Strong sales awareness to align training with business goals, proficient in MS Office/PowerPoint/digital training platforms, and consistently demonstrate professional grooming and role-model behavior.

# Why Join Us?

• Play a key role in shaping and uplifting beauty professionals.
• Work in a supportive environment that values growth, creativity, and innovation.
• Be part of a brand that is passionate about delivering outstanding customer experiences.

We're Hiring: Swimming Academy Administrator

Are you an organized, detail-oriented individual with a passion for sports and administration? Join our dynamic team at VGO AQUATIC CENTRE as a Swimming Academy Administrator

Responsibilities:

• Manage daily operations of the academy
• Handle inquiries, registrations, and scheduling
• Maintain records and coordinate with coaches & parents
• Oversee billing, payments, and academy logistics
• Ensure smooth communication and customer satisfaction
• Ensure all weekly and daily report are up to dates and accurate

Requirements:

• Educational background: Minimum Secondary School (SPM) graduate or above
• Female preferred (Age 18 years old or above)
• Strong organizational, team-work spirit and multitasking skills
• Excellent communication and customer service abilities
• Able to communicate in Bahasa Malaysia & English. Fluent in Mandarin is a plus
• Experience in administration or a similar role (sports/education preferred)
• Proficiency in Microsoft Office
• Passion for swimming or sports administration is a plus

Location: (Kepong, Kuala Lumpur)

Job Type: (Full-time)

Salary: (RM2500-RM3000 subject to candidates experienced)

Other benefits: EPF, SOCSO, annual leave, FREE Swimming Lesson

If you're ready to dive into an exciting role, apply now

Send your resume to or contact us at

Facebook Page:

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion

Work Location: In person

Job Description

• Serve as the main point of contact for the Golf Academy, bridging communication between parents and coaches.
• Coordinate and manage lesson schedules, training programs, and academy activities.
• Handle student enrolment, records, and attendance.
• Explain golf academy packages and program details to prospective parents in a clear and professional manner.
• Manage inquiries related to the Golf Academy.
• Assist in organizing events, workshops, and competitions.
• Ensure smooth day-to-day operations of the academy with a high standard of service.

Requirements

• At least a Diploma in Business Administration, Sports Management, Communications, Education, or a related field.
• Strong English communication skills, both spoken and written.
• Strong organizational and coordination abilities.
• Previous experience in customer service, administration, or coordination role (experience in sports/education settings is an advantage).
• A proactive team player with the ability to work independently when required.
• Proficiency in Microsoft Office and basic administrative tools.
• A friendly, approachable personality with a service-oriented mindset.

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About The Sap Academy For Services & Consulting
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.

The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.

Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.

THE ROLE OF TQM IN SAP PREMIUM ENGAGEMENT
As an integral part of the SAP Customer Services & Delivery strategy, the Premium Engagement (PE) business led by Services Engagement Engineer (SEE) is a strategic advisory for primarily the largest SAP customers. It brings SAP's innovations, realizes and accelerates adoption and consumption of SAP Solutions across hybrid and cloud landscapes, and delivers on promises and expected outcomes. Premium Engagement offerings have a critical role to play in driving customer success and the success of the Customer Services & Delivery organization.

The SAP Services Engagement Engineer is the key role in the Customer Services Premium Engagement business and works with customers with Premium Engagement contracts, e.g., MaxAttention and ActiveAttention. SEE is responsible for the overall delivery of contracted services and building long-lasting engagements across the entire customer landscape and end-to-end business processes in SAP solution's scope.

We are looking for a team member who is able to demonstrate and/or is keen to learn the following:

• Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client
• Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as SEE: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
• Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
• Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level
• Working as a core member of a virtual account team and orchestrating cross-account internal governance.
• Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
• Engagement governance, executive reporting & presentations,
• Gain or have previous experience in design, implementation, and change management projects
• Facilitation, negotiation, and de-escalation skills

Education And Qualifications/Skills And Competencies

• Bachelor's degree, or equivalent tertiary study
• 0-3 years' work experience with customer facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

EXPECTATIONS AND TASKS

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
• Build and maintain relationships with internal and external stakeholders
• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment
• Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
• Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers

What You Get From Us
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations:

We're Hiring: Part-Time Swimming Academy Administrator

Are you an organized, detail-oriented individual with a passion for sports and administration? Join our dynamic team at VGO AQUATIC CENTRE as a Swimming Academy Administrator

Responsibilities:

• Manage daily operations of the academy
• Handle inquiries, registrations, and scheduling
• Maintain records and coordinate with coaches & parents
• Oversee billing, payments, and academy logistics
• Ensure smooth communication and customer satisfaction
• Ensure all weekly and daily report are up to dates and accurate

Requirements:

• Educational background: Minimum Secondary School (SPM) graduate or above
• Female preferred (Age 18 years old or above)
• Strong organizational, team-work spirit and multitasking skills
• Excellent communication and customer service abilities
• Able to communicate in Bahasa Malaysia & English. Fluent in Mandarin is a plus
• Experience in administration or a similar role (sports/education preferred)
• Proficiency in Microsoft Office
• Passion for swimming or sports administration is a plus

Location: (Kepong, Kuala Lumpur)

Job Type: (Part-time)

Salary: (RM10-12 per hour)

If you're ready to dive into an exciting role, apply now

Facebook Page:

Job Type: Full-time

Pay: RM RM12.00 per hour

Benefits:

• Free parking
• Opportunities for promotion

Work Location: In person

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Drive the funnel strategy for AIA Elite Academy to build a sustainable pipeline of quality recruits, while executing performance management initiatives to support and enhance the performance of Quality Recruits through the AIA Elite Academy Program, in alignment with the Company's strategic pillars and business objectives.

Job Responsibilities:

Pipeline Management

• Develop and implement a comprehensive funnel strategy to build a sustainable pipeline, ensuring alignment with recruitment targets.
• Strengthen the go-to-market strategy of the Sales team (Elite PIC) by:
• Organizing and facilitating regular engagement and communication sessions.
• Coordinating with internal stakeholders to provide necessary support.
• Monitoring and reviewing the progress and effectiveness of Elite Recruiters.
• Enhance brand visibility through strategic digital marketing efforts:
• Collaborate with the Marketing team to ensure brand compliance across all content.
• Oversee and manage consistent "always-on" content across social media platforms.
• Monitor social media interactions to address negative comments and redirect inquiries to the appropriate PIC.
• Track and ensure timely distribution of social media leads.
• Co-develop testimonial content and coordinate video shoots with marketing agencies.
• Oversee and manage the coding process for recruits.
• Design and enforce selection criteria to ensure quality intake.
• Analyze pipeline data to evaluate conversion ratios and identify areas for improvement; collaborate with the Sales team to implement action plans.
• Respond to system changes by managing change communication to all impacted stakeholders.
• Perform additional duties as assigned by the Head of Department to support operational needs.

Performance Management

• Drive key strategic initiatives to monitor and enhance the performance, training, and development of Elite Academy participants.
• Align with cross-functional teams to optimize overall productivity of the Elite channel.
• Ensure accuracy of training and supervision reports to facilitate timely bonus payouts.
• Consolidate and manage nationwide appeals to prevent delays in bonus or commission disbursements.
• Track and manage the Leaders Watchlist, working closely with the Sales team to improve Elite retention.
• Monitor the quality of SBSG by coordinating with the Sales team to ensure proper execution of the 8-step Reporting Process during Parents Day.
• Provide strategic advisory support to the Sales team in refining their go-to-market strategies.
• Generate ad-hoc reports to support targeted interventions for underperforming agencies.
• Ensure timely and accurate communication to Elites and Recruiters across appropriate platforms (e.g., welcome emails, onboarding, events).
• Continuously monitor and improve processes for more effective tracking and reporting.
• Manage change communication in response to system updates, ensuring smooth transitions for all stakeholders.

Job Requirements:

• Bachelor's Degree from a reputable University in any field.
• Minimum 5 years of relevant working experience in Sales & Marketing, preferably from the Insurance industry.
• Experience in dealing with Agency Distribution & Recruitment.
• Independent and possesses good analytical and problem-solving skills.
• Comfortable in doing Public Speaking or Presentation.
• Possesses own transport and able to travel inter-state for work.
• Experience in Digital & Business Intelligence will be an added advantage.
• Experience in Digital Marketing and content creation will be an added advantage.
• Excellent proficiency in MS Office Word, Excel & PowerPoint.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

We are looking for a passionate and experienced
Beauty Trainer
to join our team. In this role, you will inspire, train, and develop our beauty professionals—ensuring they deliver exceptional service, technical excellence, and a memorable customer experience. If you love beauty, have a flair for coaching, and enjoy shaping talent, we'd love to meet you

What You'll Do

• Conduct engaging theory and practical training for beauty therapists across facial, makeup, body, and aesthetic treatments.
• Design and deliver training modules, workshops, and on-the-job coaching to elevate technical and customer service skills.
• Ensure team members are trained in professional standards, hygiene, and safety practices.
• Keep the team ahead of the curve by introducing new products, techniques, and beauty trends.
• Assess staff performance, provide constructive feedback, and mentor them towards excellence.
• Partner with business leaders to align training with sales goals and customer satisfaction objectives.

What We're Looking For

• Education/Certifications: SKM, Diploma, or Certificate in Beauty Therapy, Aesthetics, Cosmetology, or related field (facial, makeup, nail, aesthetics). HRDC TTT certification is an advantage.
• Experience: 3–5 years of hands-on experience as a Beauty Therapist/Consultant/Trainer, with proven experience in training or coaching beauty teams. Exposure to retail beauty, spa, slimming, or aesthetic services environment.
• Technical Expertise: Strong knowledge of skin, body, hair, makeup treatments, products, equipment, and new industry trends; well-versed in professional salon and hygiene practices.
• Training & Presentation Skills: Confident in classroom, online, and practical training delivery. Skilled in coaching, mentoring, and performance evaluation. Ability to deliver training modules (Theory + Practical) and evaluate staff performance and provide constructive feedback.
• Soft Skills: Excellent communication in English and Mandarin, strong interpersonal skills to handle staff of different seniority, and leadership qualities with a team-oriented mindset.
• Other Requirements: Strong sales awareness to align training with business goals, proficient in MS Office/PowerPoint/digital training platforms, and consistently demonstrate professional grooming and role-model behavior.

Why Join Us?

• Play a key role in shaping and uplifting beauty professionals.
• Work in a supportive environment that values growth, creativity, and innovation.
• Be part of a brand that is passionate about delivering outstanding customer experiences.